They got bunch of motorcycles and this on is Kawasaki 125cc cool little bike

For the brief amount of time I was dealing Jason at their dealership attempting to purchase some parts for my motorcycle that they had in stock, I was not very pleased with his business demeanor or attitude. He definitely inspired me to want to create a review on them to display my displeasure with wasting my time in calling them.Thankfully I have other options to purchase parts and equipment from, because in my opinion, this is NOT a place that I find worth the spending my hard earned cash with. Definitely wouldnt recommend them to any of my friends or associates...

I spent and extra $150 on rubber here, because it was better. Lower mileage than cheaper tires. I needed a new belt drive. Quoted $500 for the OEM part. Online from the factory, OEM part.....$140. Need I say more? They define gouging.

Just called for a quote on a bike and more, the staff was very Knowledgeable & friendly. All my questions were answered and needs were met. Thank you very much

Theres a nice motorcycle shop hidden on Harvey St in Springfield. I stopped in today to get some license plate screws. I asked the parts guy behind the counter (I didnt get his name) what they had available. He came back with some from behind of the counter and gave them to me. We quickly started talking about the business and Motorsports. Visit them for parts service and sales.

Nice bikes my boyfriend wants one next year

Quick, helpful, and friendly service at a fair price! I just visited Springfield Motorsports for the first time to pick up some oil and a filter for my motorcycle. Not only was the service quick and helpful, but the prices were very fair unlike other motorsports stores I have visited in the past with large mark-ups. Ill definitely be a returning customer. Thanks for the great customer service Jason!

Went there to get my inspection done and the guy at the service counter was on lunch. So I waited. When he came back from lunch he was apparently in a bad mood. I told him Im here for an inspection for my bike. He said 15 minutes. 45 minutes later of waiting I could hear him yelling in the back complaining about his job. I was waiting at the window to ask him how much longer and there was a secondary door behind the window he went ahead and slammed the door on me. This place is totally unprofessional. I went and told the manager..her response. Oh hes always like that. Great customer service! Keep it up and youll be out of business soon..I hope.

Sale representative are very nice and very helpful and great products I recommend it if youre looking for a bike motorcycle Gear thumbs up

Great place for parts and service. Wouldnt go anywhere else.I just wish Jay in the parts dept. would shave that beard, it really tickles the inside of my thighs.

Good place to do business. Only 4 stars because they didnt have the model I was looking for.

This place has the worst customer service in the area. I would rate them no star if I could. The sales staff are bigots towards minorities I went in to buy 2 bikes cash. We were there for at least an hour, but not once did anyone approach us to introduce themselves and offer any type of assistance. When we notice that everyone else coming in after us was taken care of and not us we approached one of the sales man and he was extremely rude and not really in the mood to sell. We left and went somewhere else with much better service. We got the bikes and brand new and paid cash for them at a dealer in Northampton where the service is much better and the y only see one color... GREEN.

They installed rear bearings and they went bad 31 days after the install. It destroyed the bearings, needle bearings oil seals axle everything inside because I was on the highway at 65, One day over the 30 days and they made me pay to have the whole job done over. Not counting the tow I had to pay. Well the second set went the same as the first 40 days later. Terrible customer service. I will never return to that shop as long as I live!

Not even open anymore. Sign on door says permanently closed.

Excellent buing experience bob was was very helpful i absolutely love my new bike

Service department was great got me in and out for a front tire no problem.

The first time I called was in April to have the carb on my Virago rebuilt, they laughed, said they were too busy and gave me another number to call. I Figured Id give them another shot. I was on hold for a total of 20 minutes for parts on my V-Star. I never spoke to anybody in parts. I called Enfield motor Sports and spoke to someone in parts in just under 2 minutes. Guess where Im going for parts.

Great shop, great guys always a fun time.. best deal around

Went in their to order some parts for my virago, they were very helpful and patient with me and my indecisiveness. They helped me pick out the proper bars and oil I needed for my bike very friendly place!

Sales associate was knowledgeable and friendly.

Friendly service best prices around.

Good people. Easy to do business with.

I personally didnt have a good experience here at all. I will take my business elsewhere. I will agree with other reviewers, about how unprofessional they can be.

Jason the parts department guy is cool. He would help you with anything he possibly can if he could

I call them asking about a Honda 125 cc and they have exactly what im looking for. 5 Stars Springfield Motorsports rocks!

Parts counter dude is a good guy.

Called for service on my bike on 6/14/16! Spoke to a man in service department about oil change, front tire, inspection sticker. The man told me bring the bike in Friday 6/17/16 10am. When I asked how long it takes for that he said a few hours. So I hung up assuming I had a appt for my bike to get fixed! Friday I show up at 10am. Stand at the window waiting n waiting for over 15 minutes. Another gentleman was waiting for his bike to get inspected to and he didnt look happy at all. I said thru the window hello maybe over 7xs finally a woman comes and I tell her I have a appt for 10am. She goes and gets another staff and he sits at the computer. Come to find out he never wrote my appt down. Then he said he never made that appt. But he will try to squeeze me in. I asked what time will it be ready so I can get a ride to pick my bike up n he say oh your not expecting to get it today are you? Im said yes because you told me on the phone when I booked the appt it takes only few hours! He said the only person I couldve talked to was him and he claims I didnt speak to him. I knew that was a lie because I recognized his voice when he first spoke but I didnt want to debate it because I just wanted my bike serviced. He then told me it was a maybe to even get my bike back the next day! This miserable person didnt even have a day I can get my bike. I signed the paper to bring my bike around the back but as I walked out my gut told me not to and go somewhere else.Not only did I waste my time but I also was pretty upset that he try to play me. His attitude was poor and his customer service was poor. Had I ran that shop he wouldve been let go immediately. I work in health care so Im very professional. I know any riders and I will make sure I let people know what I went thru and how I was treated.Thankfully I called flaming and they made me a happy. The woman was so professional. I told her what I needed and she was very helpful. She booked a appt for July 7th but then called back and fit me in sooner. I told her this is a relief cuz I had a horrible experience with Springfield motorsports. She then offered me 20% off for my service. She then also said I have the option of leaving my bike the day before my appt.So thanks to spfld motorsports I cant ride til July 1st because its now past 7days for my inspection. But I will be taken care of by a better company. I will never step foot in this place again.Sincerely,A very unhappy customer

Ive been here on many occasions and every time they reconize me. These guys know me on a first name bases I wouldnt recommend anywhere else but here.

Had a problem with the service personel, would not recomend as the plase to buy or repair store !

Very friendly people in parts section. great help.

The place is permanent close for now

Good selection of bikes and gear.

Worse motorcycle shop ever!!! Never nothing in stock and all there gear is dusty AF. Service is horrible poor also

Great friendly staff !

Most unprofessional business Ive ever had to deal with !!! Do yourself a favor and shop somewhere eles

Phenomenal staff and service

While I was here they didnt have a very good variety of Atvs but the service was even worse than the selection.

Almost got me back on a bike!

Nice pricess

What a dump

Great service

Looking to buy a motorcycle.

Its Closed !!!

Excellent place ,, people and showroom.

Good ones