Very slow fixing truck set in a hotel for six days theyre not very keen to colored folk

Got me n quick n got Me on the road couldnt believe it... Great service

Slow slow slow repair times and they couldnt even get the part I had to order it online and send it to them in order to get truck fixed and then they tried to charge an ungodly amount of hours for a simple fix. Dont waste your time or money. Go elsewhere

I was picking up a truck for my employer, the night manager went over time to find me key and walked to truck to make sure everything is fine as it had been sitting for a while .

Super nice people, didn’t have the part I needed in time so they directed me to a shop that did, excellent service.

CIT trucks service center is Professional Knowledgeable.got me in and out in no time.Exuast tips replace and code deleted

Great place!! All of the staff are great. Kasey is awesome!! Nicest lady around and deserves a raise for working so hard!! If I had 10 front desks, Id want 10 Kaseys!! Everyone was knowledgeable and polite and friendly.

Excellent! They got me in very quickly, diagnosed my issue, made recommendation and didn’t get weird when I said I would have the work done closer to home. Thank you!

Dropped by to replenish my Mule Head brand cleaner. Best bug juice cleaner you can get.

Chris and Dylan really came thru for me and I am really grateful.Had a brake chamber go down after delivering at DOT Food and Chris and Dylan saved the day.Really appreciate you both and can say thank you enough. Thanks again Chris and Dylan, really appreciate you :)

Worst place I’ve ever been Volvo engine light came on just to check the diagnostic they charge me $290 and they don’t know what is the issue for the check engine light

Not a bad place

Helpful, but always a waiting period, but have always completed work at pretty reasonable rates.

Very knowledgeable and helpful. Recommend to any trucker in need of mechanical assistance

Excellent Excellent Excellent!!! Customer service provided by Mechanic Mr. Quinn Page and his fellow at parts yesterday Dec 12 2019 @10 pm. They are very informative and patience guys.

Extremely awesome shop experience. Exceptional good service. I would have to say this is the best shop I have been into in all of my years driving.

Erick Miner, PresidentChuck Dyer, General ManagerMatt Lindsey, Service ManagerSirs:I wanted to take just a few moments of your valuable time to relate my experience earlier this eve (3 Oct 2018) at your Springfield location and to recognize, in particular, the tech that was assigned to me and my truck.1. Professional - Well groomed, neat uniform, shirt tucked in.2. Patient - Answered everyone of my questions without any sign of being annoyed with me.3. Knowledgeable - In addition to answering all my questions, he rapidly and accurately diagnosed my problem.4. Urgency - You know how some employees have only one gear?... 1st gear? Not this tech. He worked with a sense of urgency. Kinda rare these days.5. Thorough - After completing my repairs he double checked to make sure i didnt have any more issues.Those 5 things were the ones that made this particular employee remarkable and made your company float high in an all to common sea of mediocrity.I once read a book by Dale Carnegie and have since practiced the principle of praising employees in public. I hope that you give Logan the public recognition he deserves. You guys rock!

They have free coffee

Very nice shop easy to work with employees, unlike some other shops. The driveway entrance is very tight. It makes for a challenge to bring a T/T behind a wrecker into there.

The best service that I have received at a truck dealership. Specially with the night crew. From the start when I called until the truck was fixed. The people that work here actually care about getting it done and doing the right thing for the customer. I now know where to go for anything Kenworth related.

Found my trk issues and fixed the problems.

Well just spent over $300 and sales person refused to throw complimentary glad hand seal for $0.28Thats a shame people dont see the way of doing business from different side.

Mechanic that worked on my truck did an amazing job and very quickly.

Got my truck done in a timely fashion except they didnt call me upon completion.

Very good shop to have repairs done.

Have been there twice now. Great place to have work done

Volvo parts are super-overpriced. I paid double the price for a set of filters, compared to other dealers. Just check, charged me $124.03 for set 85132685. I won’t be back for sure.

Very nice clean and friendly

Professionalism all around, clean, well informed associates, had to leave truck in shop, employees took us and picked us up to a hotel in area.

I previously posted a negative review on this company before giving next level management a chance to address my issue which they did and instead I am now a satisfied customer of CIT Springfield.

Awesome parts and service was in and out fair price friendly staff took my truck from tow truck to service In a hour

Got me in fairly quick and got me running again

Truck has been in the shop 4 days and they still have not even looked at it.

Piss poor service

They didnt fix my truck and the staff wasnt very pleasant until I was leaving lol.

Good experience friendly got me in out thanks guys

Needed some parts on the fly for my a/c system. Parts counter people were very friendly when I called and they had the parts sitting on the counter when I arrived 30 minutes later.

Sysco foods, central il.

Great service great help

Great service

Diesel treat on sale here for only $10.33 - thats half the price at truck stops. Grab a case while here

Good parts and service

VERY Curtis helpful

Friendly as always...

Friendly staff.

I work there !!

Awesome!😜

Great service