I brought a TV and wanted to just return it I had the receipt and all and being I didnt get the protection plan they offer I lost out on 100 dollars. Im not happy and will not be returning. I would understand if I didnt have the receipt.

Bought a speaker from them and discovered within a couple of days that only one side of the audio track was coming through. I was told they were a second hand store (which apparently makes it ok to sell broken products) and that they didnt do anything after 24 hours and that I would have had to have bought the protection plan when I purchased the speaker. I informed them that I was never offered the protection plan and the girl told me they always offer it to everyone.I wasnt going to argue with her over a $30 speaker. But be warned, if you buy something here it might not work, and they take no responsibility for the quality of the items they sell.

BEST PAWN SHOP IN TOWN! Ive been to all of the pawn shops here in Springfield & this one is by far the best! I was looking for a play station for about a week. Although, some of the shops actually had the play station game that I needed, their customer service wasnt the best. So I left. When I finally got to Pawn king I was greeted nicely by this lovely girl named Keyera. She was very patient with me and actually answered all of the questions I had about the game system, unlike the other pawn shops. She even went as far to make sure everything worked before I left so I wouldnt have any issues, and she found all of the games I asked about with no hesitation! Top notch service! Im not sure why most pawn shops dont do that, but im glad I came to pawn king!

They welcome you with a smile and sometimes crack a joke that makes you feel a little special. I love there attitudes towards the customer service aspect ofyour transaction.

The service was great price could have been a little better

I mean, what can I say? It’s the best pawn shop I have been to in my entire life! ⭐️⭐️⭐️⭐️⭐️

Keyerra is friendly and very helpful! She’s so respectful and knows how to do business!

I recently had a piece of jewelry repaired at the Springfield pawn king,I was very impressed with the quality of work and the customer service. I originally took it to “Denny jewelry “where it was miss placed for about 3 months and the repairs never made!, I brought it in and talked with Dan “service manager “, and I’m happy to say I picked up my necklace today and it’s perfect...

I frequent this place because they will generally work with they can be busy as all get-out but still somehow find time to help you no matter how large or small the purchase is. And every purchase is treated like hey big one. The workers there are very attentive without being overbearing. Its my favorite pawn shop in the whole wide world. I cant speak to the pawning aspect of their business but as far as selection and prices, you cant beat. They will bend and haggle if youd like.

The clerk wS in a bad mood and gave me nothing but grief. I asked for 120 which I alsways get. He said not this time and maybe I should go somewhere else

PAWN KING ROCKSJUST SAYING.LIKE REAL KOOL AND GROOVYSTUFFDO YOU ALL HAVE STREET FIGHTER FOR XBOX ONE

Hidden treasures look around get deals for mother’s day or a loan, they got what you need!, & they are respectful professionals there’s no one better to do business with. Watch out competition!, they reaching new highs this years. Bless up!

Great staff, always helpful and caring. Great competitive pricing and an awesome setting as far as the store layout goes. They have a wide variety of things, and they always have done me absolutely great! My personal rating for this company and store is a 10/10! The Decatur Location is just as awesome as this Springfield location as well. Both get my personal, professional 10/10!

Fast and friendly service, with competitive prices! Definitely the only pawn shop for me.

Pawn King has helped us out a lot. We do recommend them to anyone. They give you a fair price and treat you very well.

Always the best place to buy laptops or tools. They will work with you if you need a lower price on most things.

Went in looking for an Xbox that I broke for my grandson the counter guy was very helpful and courteous thats why I keep going back

The service was amazing. Everyone working treated me and my daughter so well. We will definitely be back to Pawn King.

Benji and Dan were awesome helping me through the firearms purchase process. My purchase was fast, easy, and very affordable. It’s no wonder this is a well known pawn shop for being willing to take care of their customers.

Outstanding service and great prices

I really like PAWN KING ! They always have a variety of items of interest. The Staff is great to work with and they always go out of their way to give me the most information aboutwhatever I am looking for.

Dan gave me great service and treated me with respect....the young red haired lady was a big help with the paperwork!!

I would just like to thank the gentleman that helped me with the big speakers at Pawn King. I would say this pawn shop has the nicest workers I have ever felt with in a store. Not only did he help me carry the speakers out to my truck, he also helped me with the price on them. I was short a couple of bucks and out of kindness he took care of the rest. I would recommend this store to anybody that would like quality things for a great price. They were very polite and professional, the store owner should be very happy for hiring such a great team to work for them. I am very happy I found this store and I will definitely be back. Thanks again with much love and positive vibes. Sincerely Dj Vibe.

Nice friendly staff. Willing to help. Treats you like family.

We visited Springfield IL Pawn King searching for a couple items. Quickly located a generator being offered at a Managers special pricing. It was an excellent deal and quality brand name equipment. I have been checking for a trucking gps and pleasantly surprised to find one today. Also in great condition and unbelievably priced. Shopping was pleasant as items are organized, priced, and available to test out. As a last minute idea I chose a wrench set , brand new as a Christmas gift. Finally and most importantly we checked out and were offered a $50 discount on our big item. Always feels like a win-win situation when shopping at Pawn King and working with store manager Dan. His sales people are knowledgeable and more than willing to help customers. They can count on our return trip !

I do believe this is the best pawn shop in Springfield Illinois & “Dan” Always get me together

Pawn king is the best, they treat customers with the upmost respect and they are there for them also.

Dan the manager went over and beyond to help me find my wedding ring. I am so greatful to him and the Manager in St. Louis for bringing it back to the Springfield store for me. What awesome people that work for Pawn King. Highly recommend them for all of your buisness.

Professional and courteous staff reasonable prices in Fair interest rates.

Your attendance are very nice and pleasant. They always help people that come in the store looking for certain items. It’s a clean nice environment. And I enjoy going into look to see what they have and you do you have a wonderful manager by the name of Dan thank you very much and all your guys are very good there and girls thank you.!

Jennifer and one other co worker were super awesome and fun to work with!! Will definitely be back !! And Jennifer deserves a raise 😀

Called and asked for a certain type of item dan the manager was nice enough to take the time to look .said they had some options so came by .he had a set I could use shot me a great price I paid it .gladly Ive been shopping pawn king since the doors have been open over the yrs .no hassles people are great there .thanks pawn king .

Thank you Dan for working with me & being understanding. Their awesome 👏🏽

I have shopped at Pawn King for years. I have always felt welcome as I walked through the door and is greeted with a friendly smile and a nice word. The merchandise is always in excellent condition and is priced very fair. I recommend to all, stop in and check them out, you will not regret it and might actually find what you are looking for. Ask for Danny Winkler he is awesome!!!!

Staff was great and courteous. Very helpful nice clean environment. Following all covid restriction and doing it well

Great place, treated with the utmost respect and professionalism. Took the time to answer questions about the products and not just make the sale. The manager Dan is really a great person to work with and sees to it that all customers leave happy and with a great buying and loaning experience. Highly recommended!!

Good place to visit for things you dont have

Have always had great service and solid value.

I really enjoy this establishment. It has great deals & services. 👌

I drove from decatur were we have a pawn king to Springfield enough said btw awesome staff and great prices they got my business

Excellent customer service, employees look and act professional. They now will try to help you and go out of their way to accomplish this.

Dan was a super nice guy. Knowledgeable and friendly.

I would absolutely recommend!!! Everyone is so helpful and nice. I had been looking for something for awhile, and they were able to go out of their way to find me what I was looking for. Very happy with choosing this business. Thanks Dan, you’re the best!!!

Dan is the man!!!! ALWAYS VERY HELPFUL AND INFORMATIONAL SEEMS TO KNOW HIS WAY AROUND THIS PLACE LIKE A HUMAN NAVIGATOR IN THE MIDST OF THE JUNGLE THIS PLACE CAN BE SOMETIMES!!!! I never see panic I never see stress, he steps up to the plate an handles every issue on a very professional manner!!!

Have purchased a few items from them and have been happy with the purchases & prices and staff is always helpful.

Springfields Pawn King has always quenched our thirst for finding new items that obviously we couldnt live without!! They have a great range of everything. Most pawn shops that Ive dealt with previously I havent gone back to because there lack of variety. Id rather go to one place and find multiple things instead of driving around. They have some awesome tools, guns, cameras, guitars, electronics, and most importantly swords and knives!! Each time we go (monthly) we end up with 5-15 knives/swords for our collection. The prices are great!! Matt, who is a cool dude gives us good deals when we bundle. So blessed to have found this great place. Would highly recommend this pawn shop!! Great prices, great people, and great finds! Thanks Springfield Pawn King for all the deals and things you have offered us!

Only like my 2nd time in there. first time I came with a fixed blade knife to sell guy said we really dont deal in knives i went to pick up my item and he puts his hand on top of it and says make me a good deal on it! today i came in with a couple more knives. the lady says oh we got lots of knives i would make you a offer but its only going to be $3.00 i declined the $3.00 dollar offer as you can no longer buy these with the flag image on them . actually had 2 items the 2nd item told the lady i. wanted to pawn it for $30 or $40.she went and talked to the other guy and told him i said $20 or $30. i told them no on the 2nd one too $20 wont buy everythang. i cant come back up in there i used what little gas i had yesterday going up for low ball offers... any knife collectors reading this the knives are for sale new in the box if your looking for a hard to find Christmas gift hit me up 217-303+eight nine six one

Got a great bass guitar but the input jack needs fixing. Other than that it was a great find

Very courteous staff, and even better prices for high end merchandise. Overall great experience! Will definitely be back in the future.

Danny is the man!! He is such a great genuine person and will do what he can for you to exceed your expectations! Highly recommend this place and Danny

I came into pawn king in a time of need. My brothers dog passed away from complications of surgery the day before. Dan was very passionate about helping me get the money fast that was needed to cremate our dog. Im so thankful for Dan for caring so much about helping his customers. Im gonna be a customer at the Springfield Pawn King for life!! Thanks again

The staff is always so nice and friendly, I get quick, fair, service. The staff is always smiling! I just wouldn’t want to take my business anywhere else

First time at the store and everyone was super polite and helpful and gave me what I was ask n to get for my items I was very happy and will be back n two weeks to pay off pawned items thanks for the loan needed it bad and u guys cane through god bless everyone

Matt (manager) went above and beyond his job to ensure my satisfaction. I recommend this place to anyone and everyone. I love this place and will always come back. Much love and respect!!

If I could give a 0 star rating, I would. $25 off of the brand new retail cost for a used tv with no return policy or warranty is a horrible deal. As a Pawn Shop you should be willing to at least negotiate your pricing.Your price = $100Brand New at Walmart = $118

Purchased my first firearm with Benji, it was quick and he made the process way less intimidating 😌

Pawn kind is the only pawn shop I use. Great and friendly service. Courtney is one of the best employees they have with her friendly service and great attitude. Shes my go to when I go there

I picked up a few items out of my lawn and two employees, Courtney and Benji, were amazing in enduring me that my items were safe and secure. I love the hospitality of the store itself. Everyone was wonderful to me!

Great customer service! I just bought a gold chain and charm for a super great price! They were honest and I’m super satisfied

Friendly fast service! Gave me the amount needed with no hassle!

Dan is a fantastic Employee who is ready to help and I love he remembers people.

I visited Pawn King in Springfield Illinois looking for a very specific type of tv. Daniel Winkler and his team were great to work with. They went out of their way to help me find what I needed. I highly recommend this store. What a great group of people.

Great place. Friendly staff. Willing to help with anything you need. Great gun selection as well. Pew

We love pawn king have been going to them for years and they always treat us great thank you pawn king

Amazing to work with!

Today I was served by Niko, with entertaining commentary from our co-host Nick! The staff here are always fun to be around, and they are very knowledgeable.I always have a great experience at this pawn king, prices are fair in both directions, the service is quick and friendly, and the store is clean and well organized. 10/10 would reccomend!!

Excellent deals and friendly faces!! Always a good place to go for your pawning or buying!!! The people here are amazing!!!

Great service! Everyone was very helpful and Danny got me an awesome deal on some diamond earrings.

Can’t say nothing bad about them.

Best pawn shop in springfield il only one I will go to.

Great place to do business. Wonderful staff & lots of treasures to find. Ive been going there for years.

I was recommended Pawn King by a good friend of mine because I was looking for a new gun and I was not disappointed! I dealt mainly with Matt and Jon and they were extremely knowledgeable and helpful and they guide you through all the paperwork that comes with purchasing a firearm. I highly recommend checking them out!

Bengi and the staff are the best employees you could ever ask for i wish my employees were like them thanks for helping me on the bows !!!!!!!!

Good place really like Dan good management and sorry to jordan for the harss word towards him sorry

Great place Dan is the man!

AWESOME EXPERIENCE!!!! Friendly Staff! Everybody there is very professional and helpful. Highly recommended

Awesome service!!! I always get a great deal, Im totally a repeat customer.... thanks Matt you always provide professional 5 STAR service with a smile and a discount (win win for me)

Pawn King is AWESOME!!! Been dealing with them for a few years and never been disappointed. Customer Service.is great and always help when needed.

The workers are Great at this location. Super friendly and Professional!!!!

They don’t check their products before the sell them, they gave me a non working PlayStation

Excellent customer service. Very respectful to their customers.

It was fast and efficient friendly service. My previous business have prompted acknowledgement to what I want.

I go here because they are always fast,professional, and very courteous. I deal primarily with Matt when I’m in but all the staff have been nothing but professional. I will not do business with any other pawn shop besides Pawn King

Dan and his staff are awesome helped me find everything I wanted Highly recommend them !

Matt & Niko are the greatest. They ALWAYS take care of me. Stop by & buy something. Great customer service guaranteed..Springfield location.⭐️

Dan and Jordan helped me out with a great soundbar for my tv and got me a very fair deal. Props to this place! Will be back.

I had a great experience here shopping for electronics and this place had great deals. Zack was very friendly and knowledgeable about the various devices in stock, and answered all of my questions and concerns thoroughly. I would highly recommend this place to anyone. Great deals and great staff. Will definitely be back.

Good decent people easy to work with and talk to make sure you ask to speak to Nick and Dan

Great place to find groovy deals babyyyy big thanks to my man dan a real cool cat

They are very friendly & helpful. Whatever you need, they probably have. Great group of guys!!!

Every time we go there, the employees greet you at the door ,the merchandise is very affordable, Emp. Dan is very good at his kid,he keeps us coming back to shop more and more. We love going to the Pawn KingWeave been customers every since they open 2000.

Good Deals & Professional. Will be back again. Thanks!

Matt Dan and Jason have got the most wonderful people skills. Very knowledgeable of all their products. not to mention buying my wife a wedding ring at Christmas from Jason. Their working with me has literally fed my family sometimes. Very thankful for them. Thank you matt Dan and jason as well as rest of staff

Totally happy with my purchase! They will barter with you. I’ll be back!! Matt and Nick gave me great service and I am happy!

I wish that I could give no stars, but I have to give st least one so I can leave a comment.The staff is rude, unprofessional, and has NO knowledge of musical instruments.A Gibson Les Paul Custom and a PRS Custom 22 artist pack. Both brand new with all the paper work.They had no idea what they were looking at.Offered me $250 . . . The cases are worth more than that.

Niko was awesome and professional and Dan the manager is always friendly and welcoming.Best pawn shop in Springfield!-Lathan

Great place to bring in game systems and games and controllers they give the most cash in town! Trust me I shopped around for you.

I liked the way Dan..He was very professional and quick to help...thx

Great to do business with

Dan and the crew are phenomenal to work with always fair and competitive. The products are of great variety in all price ranges. Always love going in to see the deals and weekly deals or closeouts. Give them a call or stop by they are worth every trip!