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Pride
77 West St, Springfield, MA 01104, United States
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Pride
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Jo
Review №1

2 hour parking limit for trucks but kids on motorcycles can do stunts in the parking lot surrounded by 20-30 of their friends and other cars all night long and not get harassed to leave like us drivers do. This goes on all the time, Im there weekly and its worse every week! Must be friends of the night time employees. This place is a joke.

Ms
Review №2

I DID NOT HAVE A BAD EXPERIENCE PERSONALLY, HOWEVER, TWO CUSTOMERS WERE NOT ALLOWED IN THE STORE BECAUSE THEY DID NOT HAVE A MASK, HOWEVER, AN EMPLOYEE, BEHIND THE REGISTER WAS NOT WEARING A MASK AND SHE WAS JUST TEXTING OR DOING WHATEVER ON HER PHONE..... THIS IS A TWO WAY SYSTEM WE NEED TO WEAR A MASK AND SO DO THE EMPLOYEES.... MANAGEMENT NEEDS TO ENFORCE THIS.. LOOK AT YOUR CAMS AND YOU WILL SEE.

RE
Review №3

This us NOT a trk stop. They will throw u out after 2hrs of parking! Even if u are getting a violation! DONT WASTE UR TIME!

J
Review №4

Sadly had a run in with a employee but luckily I was able too keep my cool. Spoke to on-site manager who in turn got me to a district manager.. problem was verbally solved... thank you Mr John some details are best left for phone conversation not public eyes

2B
Review №5

Came in last night parked on the perimeter of the lot along with other trucks. Large lot but 2 hr parking limit. Was ousted by employee who said sign is on the door. Well, I pulled in looking for signs on the entry points coming in/out of the lot none found. I didn’t go inside so never saw any sign. AVOID AT ALL COST. DO NOT PATRON THIS TRUCK STOP!!

Ke
Review №6

Not a bad truck stop for a quick stop, but definitely not a place to stop for a reset. 2hr parking is the reason they’ll give you to get you off the property, even though the “owner” says that’s not true

Jo
Review №7

Convenient location with satisfactory service.

Bu
Review №8

Excelente customer service in the deli section first time going to a pride station the food was awesome Laura is the best kudos to the chef I love my omlette and the service attendant Samantha I think was just as awesome love this whole Pride team

J.
Review №9

Worst place ever don’t come here even if you buy diesel you can’t park your truck here I went inside the truck stop they said 2 hours limit.Is a big truck stop but, NO Parking, No diesel sorry!Maybe the city can buy your diesel.

Gr
Review №10

Id give it zero stars if I could. What coffee they did have left over that wasnt decaf was cold. Machine gave me sweet n low instead of sugar. Have to be buzzed in to use the bathroom. And yes they have 2hr parking although I been here since 3am and its 1pm and they havent made me move. Go to Walmart its much cleaner Im sure.

Ma
Review №11

My favorite place.

Bu
Review №12

Went to buy cigar on the phone with someone the clerk refused to serve me because I was on the phone told them freedom of speech they Throw me out the store treating to get me arrested if I didn’t leave I was very embarrassing something needs to be done about these feamales that’s working in the front how to talk to customers

Jo
Review №13

Convenient location, not the biggest store but they have a decent selection of food and products. They do have trucker supplies like inspection books and log books and other items commonly used. Everyone I spoke with were friendly and professional and the store and surrounding area seemed clean. I will stop here again when in the area.

id
Review №14

Great place and food after an overnight parking

En
Review №15

Big gas station with a dunkin and subway and also small deli with a restaurant that makes good breakfast sandwiches and liquor store. Also a truck gas stop in the back with truck scale.

Pa
Review №16

Fast friendly service... always the best prices on deisel.. i always gas up all my company trucks here

Me
Review №17

This one cashier name Jose at the truckstop is a great employee. Always helping me out with anything I need! Always see him working when I come to visit. Thank you jose.

Mu
Review №18

Freaking horrific.1. You can’t fuel your truck simultaneously both tanks at the same time.2. You can’t find cashier to get a receipt.3. You can’t get into a restroom because you have to ask a cashier buzz you in and Dunkin’ Donuts employees find it hilarious to see you just stand there waiting. Oh and there is no sign saying anything about the buzz. So just guess.

Ma
Review №19

It use to be nice but they don’t allow truck parking anymore. That is according to the city. I guess it’s ok for us to be tired and kill someone when we fall asleep at the wheel as long as they get there stuff.

Au
Review №20

Food was amazing. Hit the spot perfectly and the ladies cooking were very nice

Da
Review №21

Love this place. Truck parking. Good food. Good area. No showers or laundry, but if you just need to eat amd get your 10 in, its a nice spot. I saw complaints about attitudes. I was treated well, Im not here to male friends. Im here to get ready for tomorrows drive, so if they were ride, it wouldnt effect my career or lofe at all. Again, the food is great for a truck stop.

Mi
Review №22

No more parking not even on the Avocado Street forget this city...

to
Review №23

Coffee, food, and fuel with a smile. Public restrooms.

BY
Review №24

Pretty bad experience. Went in to get some change for laundry by buying something and was given a horrible attitude by some young male in his 20s who was working with an older lady. This happened at around 10:30

An
Review №25

Unbelievable! The worst experience ever! Talk about bad customer service. What kind of truck stop clothes their bathroom at night? ITS A TRUCK STOP!

Ve
Review №26

Not a truck stop would give zero

Ha
Review №27

Its worse than Pilot.High priced goodies inside, butUnlike Pilot, they dont let you park here.WIC - guaranteed to attract the best of people.

Sh
Review №28

I have not yet visited this truckstop, but I am at Lowe’s Distribution getting unloaded and in need of someplace with reasonable fuel prices, hot food and a shower. Thanks to this owners responsiveness to reviews, I now know where to find everything I need while I wait on my next load. Thanks dude! 👍🏾If only more business owners were as thoughtful. You just offered me the best customer service I’ve had all day.

le
Review №29

Didnt bother going in. 2 hr parking is pointless

Ma
Review №30

Great customer service John, is trying to make this a better truck stop. the town is telling him no truck parking over 2 hours, think I need to give the town a one star. it would be a 4 star if the restrooms were cleaner otherwise the place was really clean and the parking lot to. thanks for actually carry for the drivers John and explaining the whole situation of parking and plans for this location.

He
Review №31

Worst gas station every u can the cashier a million and one questions he won’t answer cause he’s texting on the phone

ja
Review №32

Good service friendly people and good for truck driver we can park our truck and rest.

Lo
Review №33

To that beautiful lady that work in the morning of sunday March 8th 2020...I came in and she greeted me so nicely and so sweetly ... I must say your so beautiful and thick and sexy....Alabama and the south would be adding a star to menu....you make southern men want to run up north

Da
Review №34

Well here it is in a nutshell if you drive a truck go to roadys exit 5 they dont charge you to park come on down here plenty of parking spots nice friendly staff and the fuel price is right about where it should be not cheap like the pride I had excessive water in my fuel filter trying these guys at ROADYS dont forget the name.they actually care about drivers getting rest and a break. They have a safety mind set towards drivers unlike pride, they couldnt care how tired you are or your safe hours of operation they just want your money

La
Review №35

The City of Springfield doesnt allow truck parking after 2 hours so take your business somewhere else and dont even bother. Let them lose out on at least a million dollars in tax revenue each year from having this law in their whole entire Democrat City.

Ro
Review №36

We were here all day no one ever told us we had to leave or anything about 30 min parking or 2 hour parking and the truck beside us was there all day also.There was a lot of foot traffic through there but we were never bothered. Seem like nice place. Prices werent high either.

da
Review №37

2 hr permitted parking for trucks. Site said 24hr. The gentleman went around banging on doors telling drivers to move and park in the street. Truck Stops are meant for drivers to unwind and get rest before continuing their long journey. FYI all truckers can only drive for 11 hrs and have to rest a minimum of 8hrs, the least you all can do is let the drivers know after 8hrs not 2. A driver can loose their license over this.

Da
Review №38

Great service

Da
Review №39

Great staff good stop shame it doesnt have showers

Da
Review №40

2 hr parking... Not a truck stop but a glorified fuel stop... On the plus side it saved me money on the mass turnpike... Went up 91 north to Whately truck stop.. For a nice meal...

Ja
Review №41

Two hour parking. No warning signs at all. Was told i need to move or get towed.

Ca
Review №42

Staff is friendly and they have their own deli and a adult beverages store attached for the people who need a nightcap. The only downside is tractor trailers cannot park for more than two hrs. Springfield city ordinance.

Lu
Review №43

Big parking area for trucks unfortunately a bunch of hoodlums on their noisy motorcycles treat it as their hang out spot . It’s 1 am and all I can hear is motorcycles and shouting in the parking lot.

AH
Review №44

Very well maintained truck stop, friendly and welcoming staff also. Great rest stop and the store has plenty to choose from.

Je
Review №45

No showers, no other options, and depending on which employee you speak to depends on whether you can get buzzed in to the bathroom or not. Under the guise of closed or out of order but the bathroom is fine. I know this because the first occurrence I asked for the bathroom at the fuel desk, I was sent to the cashier to have it opened, she refused and another employee made her open it. First, last, and only time I will ever use this truck stop.

Ch
Review №46

A nice place to refuel

Ni
Review №47

Store is half empty half of the time and Im always stuck waiting at the fuel desk for 15 minutes before anyone takes my cards and I asked the front cashier if theres anyone for the fuel desk and I got an attitude worst truck stop ive ever been to stay away!!!

Ju
Review №48

The employee Cynthia is very very rude and not respect at the customer, lm 😠😠😠😠

Ch
Review №49

This place is a joke. Why even have a truck stop where there is city ordinance that limits parking. I was told to park on a street that says no parking from 6pm-8am. Because parking in the street makes more sense than using the parking in the truck stop. Was going to eat here Ill take my business elsewhere.

St
Review №50

Very nice facility, subway and dunkin donuts are a plus! Bathrooms could be better though, you have to get buzzed into them and they are not clean.

Un
Review №51

If you want to go to the bathroom you have to ask the cashier to buzz you into the bathroom. They dont have a coffee machine. Dunkin Donuts wanted to charge me $4.50 to fill up my 32 ounce cup. Theres plenty of parking here no showers two shitters. If you want to park fine if youre looking for a place to relax for the weekend keep on driving

Ve
Review №52

Awful place, I filled up with diesel on my way to New Jersey and halfway there the truck broke down. Upon a local mechanic-shop investigation it was discovered that there was water in the fuel that I filled up with and the local mechanic told me he already had numerous truck drivers come to him and the had the same problem of water in the fuel and they filled up at the same gas station. This was only one day later and I still had the receipt and the gas station refused to do anything about it. DON’T FILL UP HERE UNLESS YOU WANT TO BUY A NEW ENGINE! BEWARE

Ra
Review №53

Empty shelves, locked bathrooms, and they chase off big trucks, even if theyre spending money.Also, doesnt have a cat scale.Horrible place, miserable looking employees.I wont be back, and dont recommend it to others

Ma
Review №54

Great service like most pride stations. This one has more than normal gasing up stations. Also quite a few diesel stations too

An
Review №55

GOD forbid if you want to use the restroom in a timely manner at this truck stop. Have to get buzzed into a restrooms that is in constant need of cleaning. There are two bathrooms for each sex but always one closed. Had to use the womens the other day because both mens restroom were out of order. Dont even think about parking here. Its now a fuel stop and 30 minutes is the maximum. Even though they advertise truck stop and have probably 40 spots marked off, they will come out and knock on your door asking you to leave since now they are a fuel stop. Guess what pride....your company just lost probably a $1k from this guy in fuel per week. Guess I will take my happy ass down to the Pilot.

Lo
Review №56

Gizmo and Mandy are the best employees that Pride liqueur has here.

Ph
Review №57

You need not go here unfriendly to truckers no parking spend your money at pilot

Na
Review №58

Great Gas prices especially with the $.10 off I get with my savings card.

Ch
Review №59

There is a dunkin here...thats cool. But there is one bathroom...that somehow is always occupied...and locked. Im forced to stop here often. Its not much of a truck stop

Br
Review №60

This place would be good iF they would control the abundance of loitering after dark. Obvious drug dealing, prostitution, criminal mischief and the like. Get a security guard.it would pay for itself. Reducing roberys, increasing customer relationships. Ill come back here only if I need to.

Ch
Review №61

It was pure evil incarnate! Beings from the darkest corners of Helheim dwell within the walls of this unnamable corner market hoofprints mark the broken toilet seats where the bastard sons of Bielzebob squat as they deficate upon the backs of the toilet urine and used hypodermic needles clutter the very floors creating a menagerie of self loathing as drug peddlars skulk around every dark and foul corner stalking potential customers or victims.preying upon the pure or naive traveller who made the unfortunate attempt to fuel their vehicles.Outside the facade of this den of Gomorrah lurks the desperate and defiled scavenging your automobile for cellular phones and purses to sell for heroine and meth draining your soul they ask you to surrender your hard earned money to satisfy their insatiable thirst for drugs pulling your heartstrings draining your will leaving you overwhelmed with sorrow and empty purse as you drive away back to your destination

Da
Review №62

If you want to call your self a truck stop, allow truckers to stop. Not just for food but to rest this place is a joke

Er
Review №63

Rude people what truck stop has a 2 hour parking limit to stay

Ya
Review №64

Best place ever has everything a person needs

Ma
Review №65

This is a good gas station / convince store!

De
Review №66

How do you have a truck stop with huge lot but dont allow truck parking??? We can deliver your goods but not good enought to get rest?

Ra
Review №67

Its a kind of a truck stop, in fact its got space for truck parking, yet the restrooms are closed between 10pm and 10am? What or where does a truck drive need to go or need to do when parked here for the night to use some kind of restroom? Come on really, I need to do it in the public?And just read some of the other reviews, so I assume ill be awaken in the middle of the night?Well I found out that its city ordinance for a truck inside a truck stop not to be parked more then 2hours, then it needs to get moving.

Ba
Review №68

They need to hire an elderly person to help with coffee there is never any large cups they didnt have any milk or creamer out.

re
Review №69

Don’t know who the new male employee is on the liquor side but it was horrible customer service, No ones forcing you to work there take your problems out on yourself.

Mi
Review №70

This is not a full scale truck stop. If youre looking for that dont bother. However there is truck fuel, short term parking, & scale. Any financial transactions a trucker could need can be done here. Theres a Dunkin (24 hrs) and a Subway (not 24 hrs) as well as regular drinks available in any convenience store.

Ch
Review №71

Nice people

Th
Review №72

Buy all my truck fuel there...disregard all negative posts. Bedt place around...nice people!

El
Review №73

Friendly cashiers give good customer service

an
Review №74

Store feels empty. needs more automotive item selection.

Bo
Review №75

Because of the day and the neighborhood they had to give me special permission to use the bathroom.

Wa
Review №76

Been hear all day because of weather. Just to be told 11 hours later that is 30 minute parking only. Hope you people go out of business. Dont wont trucks stop buying stuff. Ignorance

ja
Review №77

Nice place, excellence customer service, clean

Mi
Review №78

Truck stop with only 30 minute parking? Never heard such a thing!

Jo
Review №79

Unfriendly towards Truck drivers. Not allowing overnight parking. Locked bathrooms, empty Shelves.

Da
Review №80

Triped over kids bike coming in back door.no one seemed to care it was there employees just ignored it was there..very unhappy.may never come here again.

Br
Review №81

I am from Pennsylvania and I have never ever been to a to someplace like this I had to get buzzed into the bathroom like a prison it is obvious that this place does not I trust anybody I can go on and on about at this place but I definitely will not be going there again wow is all I can say

Sl
Review №82

This is not a truck stop !!!! You cant stay more then 2 h. F.... garmin !

Ba
Review №83

Its not worth it to stop here bad service Only 2 hours and they Kick you out

Ga
Review №84

30 mins parking for trucks then you are told to go park on street although they have a lot of parking spots.

St
Review №85

If you need a restroom break you cant use them here. And the cashiers take a long time to service costumers trying to buy something.

Jo
Review №86

Filthy restrooms, rude service to truckers, bad food, and they actively run off parked trucks when the lot is 90% empty.

mi
Review №87

Dont have to pay to park anymore! YAY!

wa
Review №88

This place is beyond disgusting do not stop here

Co
Review №89

Stupid place

Je
Review №90

Two hour parking Nazis.

Al
Review №91

Good

Su
Review №92

Great Truck Stop 👍😀

Da
Review №93

Good service

Ed
Review №94

It is truck Stop, but only allow parking for 30 minutes, you can not sleep here.

Information
84 Photos
94 Comments
2.3 Rating
  • Address:77 West St, Springfield, MA 01104, United States
  • Site:http://www.pridestores.com/
  • Phone:+1 413-737-6992
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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