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Verizon Authorized Retailer - Wireless Zone
3463 E National Rd, Springfield, OH 45505, United States
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Verizon Authorized Retailer - Wireless Zone
Comments
Ka
Review №1

It states on like that they are open till 8pm I get to the store on the door it said there open till 6pm witch is fine because i got there at 4pm and there door is locked and they closed the store early...

Ra
Review №2

I would highly recommend this locationThe woman who works there Brittany Was extremely helpful And very courteous. Thank you for all your help.

Mi
Review №3

You must go see Joe he will go out of his way to make sure your happy an satisfied... With you purchase an will set up everything before you leave the store also the store manager is top notch an just as helpful... An does the same thing as Joe... I love this place an all the guys that work there. They make you fill like family... An I highly recommend the HUM for your vehicle

St
Review №4

He was so nice and very professional! I wish all of my retail experiences were this great!

Mi
Review №5

This was the best experience I have had! I had numerous questions and they were patient with me while answering each question clearly, making sure I understood all of the options. They worked with me to make sure all of my needs were met. I was skeptical to go to the specific place because it had authorized retailer - wireless zone in the name, but I am glad I went because I got better customer service there then I have any where else. Thank you for helping me and for your kindness!! I will definitely return when it is time to upgrade if I am still living in the Springfield area!

As
Review №6

Katayvon is awesome! He was super helpful during my phone upgrade and case purchase. He gets 5 stars in my book. He was super friendly, very knowledgeable, and had great customer service. I will most definitely be going to him for anything I need in the verizon world in the future!

Ch
Review №7

I love the employees there.. great attitude and will do everything possible to get you what you want.. Joe was patient and very helpful and made it possible for me to get my dream phone.. there was no pressure or did he try to sell me something I didnt want. He made me feel important like family and not just a sale to him. If u are thinking Verizon go to this location

Je
Review №8

This store is a complete waste of your time do not go here. Sat here for 30 minutes did not even get a verbal acknowledgement from the personnel working. There were 2 people working and only 1 customer besides us in the store, and the 1 employee say on her phone, and conversed with the other customer about fishing and camping while the other employee worked his issue. Then both employees complained about how poor their internet and ability to do anything in the store was. Do not go to this store as they cant do anything, their words not mine. My sons phone still isnt working and Ive lost about 37 minutes of my life I cant get back! If I could give 0 stars I would.

Ba
Review №9

Katayvon was fantastic helping me get my new phone set up.

Ba
Review №10

Employees are very very nice. They definitely are 5 star employees. Just all around down to earth. God bless them.

Co
Review №11

Joe is one of the best workers! He is always so nice and really knows what he’s talking about! I ask for him every time i am in

Da
Review №12

I dont know what kind of scam they are running here. But we purchased one new phone on 4/5 and they added three new Moto Z3 phones to our account. He did not give me a receipt and he wont return or answer my calls. Your store has been reported to Verizon corporate.

Ch
Review №13

I had a wonderful experience purchasing my phone. Not being the most technologically advanced person, and having just run over my phone with my truck, I had serious concerns about my next step. Not only was I given a variety of options, but the service was incredible. All of the information, contacts, pictures, etc. were retrieved from my smashed phone and entered on my new one. He was courteous, friendly,knowledgeable, patient and very skilled in what he did. He made an awful day into a much better day with his service and skills. Thank you!!!

Ju
Review №14

Refused to test my phone gave me the regular 7 when I said atleast the 7 with the big screen Won’t accept return basically told me to kick rocks I got what I got , Wouldn’t recommend

JJ
Review №15

Seth and Joseph did a great job and assisted very well, keep up the good work boys and make sure y’all go get some cousin Vinny’s

Ar
Review №16

Employee gave me great service. Helped me get up and running very easily on Verizon

_M
Review №17

Went in and got my phone from this location and it was a very good time store is kept very clean and neat and the manager there Joe is very good at his job i will be returning to this location in the future

Ry
Review №18

Fantastic store. Joe is an outstanding store manager who met all of my needs and got me out paying a good price.

Ro
Review №19

Joe and Seth are great! I came in after having the other store on betchel hand me a sheet on how to transfer photos myself instead of them doing it. Seth set me up and pulled all the stops to help me out!

Mi
Review №20

Great service provided by the customer sales representative today. Very satisfied.

As
Review №21

The services we received we incredible. I highly recommend this store over any other Verizon stores in town.

Bo
Review №22

Great store! At one point I said is this the krusty krab? And the Rep said no this is Patrick thats awesome we were both spongebob fans. Anyways the service was awesome and I left with a great phone with great service! And also its awesome yall are by hot head burritos, them burritos is A1

Gy
Review №23

He is amazing would not want too deal with anyone but him

Ga
Review №24

Shane, Anna, Austin and Josh are very helpful and will try to get you the plan you want as cheap as possible also they are super nice.

Ba
Review №25

She went out of her way to make my experience great!!!

Bu
Review №26

Went in tonight and saw Shane. Dude is top notch!

So
Review №27

Great ladys at the version store

ra
Review №28

All good

Information
10 Photos
28 Comments
4.7 Rating
  • Address:3463 E National Rd, Springfield, OH 45505, United States
  • Site:https://shop.wirelesszone.com/oh/springfield/3463-e.-national-road?y_source=1_MzUzMzc1NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 937-717-1043
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Internet service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
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