Knowledgeable clerk. Good Service.

Zero stars would have been better. Being rude and unwilling to help when a customer asks you a question? Let’s give an attitude to a parent who has their child there then the parent gets to explain that he was just in a bad mood but that’s not how you treat people is kind of sad 🙄🙄

Great place to go for games and the people their are friendly and helpful

They got so many games n ur a gamer u know where to go

Mike the store worker always keeps me up to date, and always friendly and willing to talk he is the only reason I keep coming back, thank you Mike for being a sweetheart.

One of the worst experiences ever with pick up orders. When I went to pick up my item they said a company called Point Pickup already picked up my item and is on the way to my house. It was never received and GameStop workers say they are not liable once it leaves its facilities yet they passed on my item when it was not supposed to be! Iv contacted multiple people to no avail. Customer service needs so much help! I do not recommend

Somehow my switch bundle went from 350 to 450 then I was enrolled in power up rewards with only being told at the end of the sale and the switch I asked for which I asked for a launch model wasn’t even a launch model not the best felt tricked into spending more and didn’t get what I asked for

Clean store .great selection of new and used games.

Nothing out of the ordinary, the employees were helpful and knowledgeable, they need to work on the way they addressed their clients, Im not your little bro or your dude.

The store is a bit slower nowadays. But the friendly employees help me with all my questions and preferences. A great place that I love to go to!

Hey great guy working the night shifts

Didnt find the gaming system I wanted, as everyone took them due to covid. Son has fun looking through their stuff.

There were two people working and the phones were ringing off the hook which is understandable but when one person was doing all the work i think he was new, the other was on the phone with his girlfriend. I was looking to spend like $700 dollars ( the ps4 and vr) but he was too busy talking to his gf to help(he actually told me to go amazon instead) so i left. Very bad customer service

Had nothing I wanted... an didnt even tri to order it for me... should be called game flop.

Helpful staff. Greeted at the door. Pointed me to games i was looking for. Quick check out and really engaged the customer. I witnessed an exchange between the clerk and an 8 yr old boy. The boy was so excited for his new game, he couldnt stop telling the clerk how much he loved the last one the clerk helped him pick out. Not too many sales associates care that much about what they do anymore. This guy was aces.

Cool and good gaming prices

Very helpful

Customer service was bad. Need friendly and more staff to help..longmeadow game stop is great...

Caught alot of games on sale I was very pleased with my purchases.

Found what I needed.

Do I really have to rate? Im a gamer. I mean honestly lol

It was great got exactly what I needed and they were extra helpful when I had questions about other things.

Very happy with all the service I give and get here each and every time

This particular Gamestop goes above and beyond to help the customer, I had quite a weird problem and the manager (mike) went out of his way to assist me. With out a doubt my new Gamestop to shop at in our area.

Favorite spot

Great service

The employees there were great today! Unfortunately there was only 3 copies of the game I was looking for, and hidden in the back - but they took tyw time to look for it and for that I appreciate their patience and dedication on this years Black Friday.Ill soon be enjoying a game ive waited long for, and I wish everyone the best today.

It has all the lastest and awesome games

Super nice staff; very helpful. Lots of games and collectibles. Cramped quarters; it is hard to see everything.

Nice selection of Pokemon Cards my son was happy and the employees were fun to chat with a lot of personality with them

Nothing special. Typical selection. Better off selling on Ebay than trade.

Great staff African American employee whos name escapes me was a wonderful person helped tremendously will come back all the time

Awesome stuff and they seem to carry the whole nine yards. Thumbs up.

Great employees. Helped me a great deal while there.

Awesome place to buy used games

Great staff very knowledgeable of many items in the store

Ok experience, but just like every other gamestop I been to. The staff needs better training in customer service

The system is outdated, when i went in person the prices were all wrong, when I called to make sure before driving over to store and wasting my time the guy put me on hold and forgot about me, then i call back And no one picks up.

Too pushy

Good prices to buy used games ect. However, horrible prices when you sell your products to gamestop. I dont recommend selling them your stuff. Other than that, its a good place to shop.

Short on stock due to virus

Gamestop at Haymarket Square loved it! The young man with the blonde highlights was cheerful, courteous, and just wonderful. He was great and no Im not being held at gun point bahahaha. No seriously great customer service!!!!

My son loves that place is just right around the corner from where we live so its very convenient for him to get all his video games and its very nice there and people are very nice

Love this place , especially when they remember you by name !

Everytime you go in you get a different person who tells you the wrong info so when you go back in there like who told you that we can not do that here thankgod for ruben manager in eastlongmeadow game stop he is so nice and never gives you wrong info on stuff

When I went to get my hello neighbor and Minecraft they helped me in one second got the game out for me

One of the clerks was rude. Any question I asked him, his response was to call customer service.

Get treated nice and they are fast

Best GS around hidden from the rest

You like games come down hear they got consles and even classics like nes and snes

Good, but bad over-the-phone service

My favorite store ever for any game you wanna play but my favorite one ever is the one in Haymarket square Boston rd the people there all ready know me and there very respetfull and kind...

I get all my games from here and always have what I want. But very under staffed. Which at times becomes a problem

GameStop should concentrate more on each customer instead of conversation with 1 customer when theres 5 people behind the counter and a line going out the door and speaking of space they should double the amount of size in these stores

Good place to get your games

They had a display of a few controllers that I wanted but didnt have any because they sold out months ago

Very good

They have a good collection of games

Good guys, very friendly and energetic

They need to reimplement the old Funcoland try out policy

You can find alot of stuff your looking for

Good selection

Great GameStop staff was friendly and helpful

Got hung up on 4 times just trying to ask about an xbox one bundle and i think they lied about not having an xbox one bundle in stock at all bad customer service over the phone

Good staff, ok stock

Games and fun

They are rude snd dont have no customer service experience at all...

Good selection of games.

Find all your gaming needs

Decent deals

Called and requested an item. When I arrived the staff had held it for me with a greeting. Over all friendly.

Neat. Nice staff

They hung up on me

Nice game

Favorite place

There are some rude people

Friendly people, Got what i came for...

Very nice

Goid service and information

Friendly

Great place

Cool

Friendly, and fast service

Love it

Very nice

Wow

Awesome

Friendly

My grandchildrens favorite. The employees are very respectful and very attentive

Excellent

I had a good experience with Gamestop!

Best place for video games and discounts

The truth should improve 50%

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