Andre the salesperson was excellent. He was the reason we got the car. The car was $60,000 for a brand new 2022 SUV. I believe the manager could have taken something else off the sale price other than $1000,plus rebate. Other than the experience was good. This is not our first time buying at Autoland. I am still looking for my discount!!.

It was last day of Oct. We never had an idea to buy a car right away but we did. 2 reasons one - we liked the car, it was not exactly what we looked for but had almost all of them - Highlander XLE. Two - with the chip shortage demand issue, we think we got a good deal.Should mention about Odalys of sales and another rep from finance (burden me I am not very good remembering names) did a wonderful job getting us close the deal. we ended up leasing the 2022 Highlander. Five star for courtesy/hospitality and patience. Have only one gripe though, I asked 12k yearly millage and as the talks progressed towards reducing monthly leasing amount, yearly millage was reduced to 10k without me being informed. at the time of signing it was a surprise to me. But it was too late in to night and all are almost tired and ready to run, so didnt want to press a lot on that.The car was handed over to us on the same night with temp Dealer insurance coverage. when everyone adding premium on top of MSRP, Auto land made that as 5k above for Auto Land advantage package thats 7 Year coverage with road side assist. Thats a nice touch. Highly recommend this show room and the crew. -Selvan-

A few weeks ago I financed my first vehicle. I initially went to Acura dealership next door and after a few hours there my wife and I went to Toyota Autoland. Mía, our salesperson, was absolutely amazing. My wife went ahead of me and I followed with our baby. So by the time I arrived she had everything ready for me. I have to say I wasn’t the best client as I was overwhelmed, tired, and hungry. I knew buying a car was going to take a while but I completely underestimated how long it really took. Mía noticed I was frazzled and was super patient and did everything to make me feel at ease. She went above and beyond her role and even ordered my wife and I food as we waited. Even after the paperwork was completed and we sealed the deal, she stayed with us and chatted while we waited for other departments. We went there because we saw an SUV on their website that we were comparing to the one available in the Acura dealership. Autoland were also great at honoring the price listed on the website as it was different at the dealership. Although we did not buy a Toyota, the service and attention to detail enhanced our experience. Needless to say you can get different makes/model there as well. I know it’s a salesperson job to be nice, but there was something incredibly authentic about Mia. This location has a nice setup. The showroom is beautiful; equipped with comfortable seating area, vending machines, coffee machine that makes hot chocolate with REAL milk, water dispenser, and restrooms. They clean the car and put gas in it so you are also set.Lastly, they arrange to have the license plate and registration come to their dealership and call you when it’s available. Once you go pick it up they offer to put it on. Unfortunately I was on the go and didn’t take them up in their offer. I am so happy with my car and the service I received from Autoland. Highly recommended!Mía: thank you for your patience with me and for being so kind even when I was not initially pleasant. You are great at what you do and God will bless you with many more sales to come!

Buy from AutoLand, do not go anywhere else. They have a HUGE selection, great prices, amazing service and certified cars. Shout out to Paula Guthner she is the absolute BEST. Go here and nowhere else.

My husband and I came here a week ago to buy a car and we were very upfront with the salesman expecting him to do the same with us. Unfortunately that was not the case. First off, all the brakes on the car were in terrible condition and needed immediate replacement. We are furious that they let us leave the dealership with a car in that position, effectively putting our lives in danger. Second, we found huge gashes that could’ve only been caused by a recent fender bender, also something HIDDEN from us under the dealership plates. And third, we were told that two of the tires were new and when we took the car to be inspected we were told that was not the case as well as the fact that all FOUR tires are of different brands at different stages of their life. It’s very unfortunate I have to give such a bad review because we really did leave the dealership thinking we were completely informed about the ins and outs of the car we purchased and that was not the case. We will not be recommending this place or coming back here again.

My car was damaged by the flood almost 2 months ago here in NJ. I towed my car to this location (AUTOLAND TOYOTA 170 US-22 SPRINGFIELD NJ 07081). It took me a while to get a tow truck and when I did I took it here. Since that time I have not heard from anyone regarding the status of my vehicle. I called and my insurance company called on numerous occasions and still no response. This is very unprofessional and bad customer service. I jus need to know the status of my car so we can move forward. And they are charging storage fee for a car they havent worked on yet. Makes no sense.

I had a great experience with my Salesperson Meya and her Sales Manager Lawrence. They both understood my needs and provided options with no pressure. This is now my second vehicle from this dealership and they treated me like family. I would like to thank them both for providing a great customer service experience and the entire Autoland Toyota staff.Sincerely,Mike Santos

Terrible and way overpriced for an issue not even addressing the problem. Told it had to be done...but not true because I sorted the issue out and saved myself 900+ bucks. This is why women dont enjoy going to car dealerships. Arm yourself ladies...you can learn a lot on your own so you are taken for a different kind of ride.

Ralph was the salesman who took care of me and he was wonderful! I was quite stressed from losing my car to the recent hurricane and he made a stressful situation stress free. He was patient and answered all my questions and Im very happy with my purchase.

Good sized lot with a nice selection of new and pre-owned cars and trucks. Very friendly and professional staff, no high pressure sales. Everyone wore masks and sanitizer stations are plentiful. Coffee and hot chocolate available for customers. We worked with John who was excellent; friendly, attentive and hard working.

Great customer service. My salesman STANLEY was amazing. Very professional and went beyond to make my experience of getting new car very non-stressfull. What more can one ask for

I could never recommend this place to anyone. In fact, people should avoid this dealership at all costs. I purchased a used car here. It was a terrible experience. Within days of purchasing the car, I noticed it had an oil leak. I made an appointment for the service department to look at it. They said it wasnt covered under the 1 month, 1000 mile warranty that came with the car. I paid over $500 for a new crankshaft valve seal and serpentine belt. My car was in the service department for just under a week. I had problems with the car on the way home immediately after it was supposedly fixed. The check engine light started flashing and the car was running rough. I get home and open the hood to find oil sprayed all over the engine compartment and the new serpentine belt. I tried calling and emailing the sales person and the sales manager multiple times but no one got back to me. I ended up filing a complaint with the Better Business Bureau. Someone called and left messages regarding my complaint, but no one ever contacted me regarding my calls and emails about the problems with the car Ive had since the day I purchased it. Ive left a message for the lady who called about my complaint and Im trying to work with the service department (the service writer who originally handled my car is suddenly no longer employed there). The issue hasnt been resolved yet, but I felt it important to leave a review in the interim so other people dont get taken like I was. If the issue is resolved in a satisfactory manner then I will obviously update my review.

My wife and I came here a week ago to buy a car and we were very upfront with the salesman expecting him to do the same with us. Unfortunately that was not the case. First off, all the brakes on the car were in terrible condition and needed immediate replacement. We are furious that they let us leave the dealership with a car in that position, effectively putting our lives in danger. Second, we found huge gashes that could’ve only been caused by a recent fender bender, also something not mentioned and HIDDEN from us under the dealership plates. And third, we were told that two of the tires were new and when we took the car to be inspected we were told that was not the case as well as the fact that all FOUR tires are of different brands at different stages of their life. It’s very unfortunate I have to give such a bad review because we really did leave the dealership thinking we were completely informed about the ins and outs of the car we purchased and that was not the case. We will not be recommending this place or coming back here again.

I had a great experience here! Kyla at the Toyota building was a great help and overall a sweetheart. I recently purchased a new car here. Kyla was extremely attentive, kind, and accommodating. One day she even took the time to come by on her day off to help me with some things. Thanks to Kyla for everything. Definitely recommend this place!

Manager wouldn’t let me sit in a car because it was slightly above my wanted price range (if you wanna talk to someone higher ask for jack, he’s the good one, whoever it was that was there when i went was super eh)…. would’ve been willing to adjust my range but not anymore after that

Eric Zagadou helped me with a Toyota Highlander. Eric is very helpful and informative and made the entire process hassle free. I would buy again and recommend him for anyone looking for a new vehicle.

Great dealership. Jean Rock my salesman went over and beyond to make sure I got the truck I wanted to purchase. Now I added to my fleet. Will be adding more soon and he will be my toyota go to guy. Thank you again autoland. And my company thanks you.

Working with Paula and Doug created a most pleasing service experience. I was attended to quickly and professionally. Doug was most attentive to my car’s needs and he extended every courtesy. Paula was so customer focused in setting everything up after some challenging reservation experiences.I’ll be back. And thank you.

Autoland has done it again for my family! They go above and beyond to assist their customers from the Welcome Desk, to the sales rep and even to filling the paperwork. Jorge was an amazing salesman who worked with our needs fot a car and our circumstances. Amazing overall!

I like this place,if you want buy new or pre-owned car just come here...VERY GOOD PRICES!!!

If it wasn’t for the current car shortage this is the only place I would ever buy cars from (well Toyota’s at least). Dealt with 3 different sales reps and they were all great.

Jay (Jonathan Nunez) did an excellent job as our dealer rep. He was patient, courteous, and very informative. Ask for him if you go to Autoland.I know that I will.

Good prices and interest. Excellent customer service.

Jorge was very helpful and patient with the buyout process. He takes the time to help you understand any paperwork and is willing to show various cars to see what you feel more comfortable in. I would definitely recommend this Toyota Autoland as the one to go to.

I recommend Autoland Toyota 100%. They are kind, helpful and when they say they will be in touch they do get back to you. From when I made my purchase to being serviced, they didnt rush me to buy and when having something fixed they took thier time. I drove 1 hour to purchase from them. Great place, nice people.

I called to make an appointment and after that I drove to that place. As soon as I arrived a person told me that I didn’t had a appointment for that time so I called again and made a appointment for the same day 30 minutes after.I wait for my correct time and a guy gave me a paper with a number. I went through the customer lounge and wait 30 minutes but no one came to me or called me.All advisors were inside their offices.I asked for my car and left after waiting more than 30 minutes without doing the maintenance in my car.I believe they don’t care about their customers. First and last time on that place.

It was very nice and pleasant transaction just didnt like with all the waiting and processing time haha. Overall Im happy with my new car. Mathew was very helpful and explained to me what are my best options when comes to buying/leasing a brand new car.

The initial experience wasnt bad but Beware. The money they charge you for reg/title apparently not enough. Never mentioned anything of levy tax or luxery tax, or whatever you want to call it. Not even mentioned verbally or on the contract. Specifically asked at signing if there would be any surprise fees and of course they said no. Go to pick up plates and they refuse to give them to me unless I pay additional charges ($189) they conveniently left out. They tell me they dont know what additional charges will be added until weeks later. Is this the 1st time theyve ever sold a truck?! If there are going to be additional charges close to $200 Id like to know ahead of time. Typical car dealer shenanigans.

We recently purchase a car from them last week and I can say the experience wasn’t bad at all. Stanley was my sales guy and he did a great job, very friendly and worked with us. One bad thing I can say is, the process took forever. I had an appointment at 11- an didn’t leave till almost 5. I personally don’t care, but I had my father and for him to sit in a mask for that long wasn’t the best thing and I just feel like if they had more sales people working than the process could have been a little quicker.

This is my fifth lease from Autoland and yet again the service couldn’t have been better. Jorge and Joe are shining examples of how business should be done. Everyone is extremely personable and interested in finding the right vehicle for your unique situation. It’s always a pleasure shopping at Autoland.

Autoland sold me a used car two months ago, waiting until the day before my temp tags expired to even file my paperwork for title transfer, two months later I still dont have the title,and cant legally drive my car because my temp tags have been expired for a month.Ive called at least once a week for the last month, the receptionist keeps putting me through to various voicemails, nobody calls me back, my requests for new temp tags have been ignored. They are taking advantage of the fact that I live too far away from the dealership to easily show up at their door.Despite my initial positive transaction with them, after this headache I cant recommend them to anyone.

This was the most hassle free experience I’ve ever had purchasing a car. The closing was also expedited and quick.

My Service Advisor, Gwen, took care of my visit and I think she is so knowledgable and helpful. This opinion is based on back to back visits with the same (Gwen) advisor. Gwen is a real asset to the Autoland (Springfield, NJ) Dealership. Thanks again!Don S.

Just don’t go. I’m now out of the car I bought from here and really realize just how wrong the whole process was here. Extremely unprofessional and when it came time for my plates I had to call them 15 or so times to figure out where they were and they let my temp plate expire then asked me to drive with said expired plate. With no respect for budget

Great car buying experience! The entire staff especially Sam & Jerome were extremely helpful, professional, & kind. Buying a new car can be extremely stressful. Sam took all the time I needed. He was very knowledgeable & patient, I never felt any pressure. When it came down to price the team made sure I got the best deal possible (trust me I’m a tough Syrian customer!) these guys are top notch! I couldn’t be more happy! I wish them all the success in the world! If you’re in need of a new vehicle don’t waste your time. Go see Sam! And a bonus they have great coffee!

I was very happy with the service. Kyla was great throughout my entire experience there and would recommend her as a salesman to anyone buying a car. Thank you for your patience and time and thank you for helping me on my first car purchase.

Kyla provided me with outstanding service! She was really knowledgeable about the vehicles and did and amazing presentation of many different models and helped me select the one that best suits me. Kyla created a remarkable experience in helping me understand the functions in my vehicle, and ensured me that she was there for anything I needed even after I drove off the lot. The associates in Autoland all have a very welcoming persona that I have never felt in any other dealership. Kyla never made me feel rushed or pressured like I have in the past experiences. Thank you Kyla and all the other associates in Autoland for your remarkable service!

Super nice staff, Gwen was very helpful and both cashiers on Saturday were really nice.

I went to Autoland toyota because my lease was up. As a woman walking into 1 of these places can b a really awful experience;but it was actually pretty good! Ehab was my salesman & took lots of time & was very knowledgeable. Joe the manager was great & even the financial guy Frank was great to deal with. I ended up with a Corolla Hybrid & Im happy with the whole experience! I’ve called afew times since getting the car & it’s always been a good experience. I would highly recommend Autoland Toyota.

My parents had a wonderful car leasing experience with Stan their salesman @ Toyota. I am truly grateful for his time and consideration during the whole process. Stan made it seamless.

One of the most seamless, easy, stress free experiences I have ever had buying a car. Extremely knowledgeable and professional staff and it was truly an awesome experience. Definitely won’t be my last time shopping here.

Great experience from as soon as I walked in the door. Kayla was exceptional and made us feel comfortable and answered all of our questions. We received a great deal on a Highlander Hybrid. Love the car. Could be my favorite car in a very long time. So happy we went to Autoland. Would definitely recommend to anyone!

Two times l went there for alignment and balance and they just can’t do it right and they also scratched my 4 rims,service advisor said that l should see it sooner,like really ???!!!

Kyla was absolutely amazing. Fantastic customer service. She was incredibly kind and helpful.

It’s a terrible place. After I contacted the customer service, I drive from a long distance to buy a car. I had already decided and then started the loan procedure. When all was ready, another salesperson sold my car and the boss lied to me. Said that there was another car on the way, and after waiting for a long time, Than told me that it was sold

Esdy and pleasure business!!!Variety and competitive prices!!

I worked with Junior during the purchase of my new truck, and he was super helpful and patient with me when I had to spend hours jumping through multiple hoops with my insurance. Even after the date of sale, he’s been great with getting the answers/solutions to a couple of follow-up questions.

I had a great experience at Autoland Toyota overall with all the employees I dealt with. Kyla the sales representative was very helpful and tried to get me into what I wanted and liked. She definitely went out of her way to make things happen. I would definitely return without hesitation. Thank you Kyla and Autoland.

We had the pleasure of having Jay as our salesman. We were leasing for the first time and he explained everything. It was the quickest we were ever in and out of a dealership. Would definitely get our next lease from them.

Melvin is the best! He can make anything work; even if you have some limitations. Its always a pleasant experience with Melvin.

I bought a car yesterday and I had an amazing experience with the help of Mr. Ehab Mohammed ! His professionalism and great customer service was unparalleled. Thank you AutoLand .

As always I had another amazing day buying a car at Autoland. Mark Montenaro and his team treated me like family and made my whole experience buying a new car quick, easy and enjoyable.My salesman Melvin was one of the nicest guys I’ve ever met. He walked me through virtually every part of the purchase of my car including a walk through Autoland’s whole inventory of cars to show me all of the vehicles in person and go over each and every trim level and option available. He was truly fantastic to work with and a real gentleman through and through.If you’re in the market for a vehicle I highly recommend checking out Autoland. Really a great experience from start to finish. Ask for Melvin!

An awesome and great business experience with sales associate Kyla. She took care of the entire transaction professionally and with genuine care. I highly recommend purchasing a vehicle from her, Kyla Grodzka, at Autoland Toyota Springfield, N.J.

Great experience, Ehab Mohamed the salesman was great help to get me the best deal on 2021 sienna , I recommend him , very knowledgeable and experienced, will be back for future deal.

Our experience with AUTOLAND Toyota was exceptional. In particular we wish to acknowledge the efforts of our sales advisor Kyla. Her attention to customer service as well as her knowledge of the Camry XSE that we ultimately purchased were well beyond expectations.

Autoland was great! The sale person Junior did a incredible job.

Shady sales department tried to sell me a car through text messages. Nobody answers phone calls, call backs or honors phone appointments. Due to their negligence they had to run my credit multiple times lowering my credit. Managers cover their associates’ and don’t care about my complaints. After going to a different dealership to purchase the same car, I got a better buying price for the exact same vehicle. Will never do any business with these crooks again

My experience at Autoland was the best dealership experience Ive ever had. All of their staff were friendly and helpful and our sales person Kyla was fantastic. I would never buy another car anywhere else

Andre was superb! Best car purchasing experience I ever had. Definitely recommend Autoland. Go see Andre.

I visited Autoland Toyota looking for a car, i had a great experience, Andre was great, he was very patient, friendly and helpful and explained all I needed to know in great detail, he was able to show me around to get ideas on what exactly I wanted, I love my Toyota RAV 4 overall I had a great experience and Andre thank you

Went there to get idea on the RV4 prices. Randy Lora gave me a tour, showed me several cars and provided several options. He was very professional and helpful.

Very strongly non recommendedEspecially ( maintenance service )Very strong thief get your money out off your pocket. No recommended at allEspecially ( Jamie Watson ) service manager inAuto land ( Chrysler/dodge/jeep) on Monday/ June/21/21 . Try to be mice & improvement

I had a great experience with Melvin Mathew when purchasing my new car. He was very friendly, knowledgeable and took the time to go over all my options and helped me make the best choice for a new car for m daughter and I. He even spent additional time showing me how to operate and use all the functions in the car. I felt reassured with his guidance in making the purchase. Thank you Melvin and the staff at Autoland!

In March we came to buy a new vehicle. While we ended with the car we wanted- the service was absolutely horrible.We found a vehicle we liked and came in with an aggressive offer. We knew there would likely be some back and forth which we absolutely anticipated The sales representative brings a manager in to discuss the agreement. We come to a bit of a settlement and he walks away to then bring back a second manager.We were confused considering we were already speaking to one manager and a sales representative.For what reason this manager was brought in as well- I’m not sure. But he completely belittled us and spoke down to us the entire time we were speaking. While we may be a young couple- that is no excuse to how we were treated. The manager proceeded to tell us that the bank would never approve us, we had no equity and therefore had no idea what we were doing and we would absolutely need a co-signer because there’s no way our credit score would be good enough for this deal. Proceeded to go in depth about how we should contact our parents to come sign for this deal.Mind you, neither the sales representative nor the manager took my information to see what the bank offered in terms of a loan.At this point I’m upset but after sinking hours into this place, I allowed them to take my information. Low and behold my credit score comes back and the bank offered lower than our offer.It is completely disheartening to have a sales staff treat us as if we did not know what we were doing and that just because we were young- we would be incapable.I am pleased with the vehicle I received here but not the service and for that reason I will absolutely not return.

My service representative was Mia Little. As soon as I came in, I knew that I wanted to work with her. She was very professional and listened to my problems and concerns closely and offered a few routes of solutions.I really like how she paid attention to me and how hard she worked to get the car we wanted. She was amazing. I highly highly recommend her. Shes AWESOME!

Good people to me.

I visited the dealer on 7/16/20 to service my 2014 Corolla for the second time because the issue was not addressed on the first visit. During the first visit, Steven told us that the repair cost will be $1,100 and that it was not covered under the extended warranty. I called another Toyota dealer where they advised me that the work that needed was covered with my extended warranty. When we called him back he said oh, we will have to call the warranty for that, I will see what I can do. I made arrangements to try to find $1,100 to fix my vehicle for no reason. The final invoice paid by the warranty was not event $1, 100 was $800!!. During the second visit, when I was picking up the vehicle, I was trying to show them the click sound that they didn’t addressed on the first visit and he kept saying well… is not doing it now insinuating that I was lying. He told us that that the sound was normal! I was very upset already because he was rushing us, he needed to leave early and he called the lyft/uber without telling us and didnt even update me at all. His attitude speaking to us was unacceptable, thats not the way to handle a customer issue. He has 0 professionalism, tolerance or empathy for his customers. I was very happy that we had found a nearby dealer where they were nice until we met Steven. We asked for another advisor and they denied our request stating that the person we worked with when I brought my highlander 2019, was only assign to newer vehicles. I will not bring either vehicle back and make sure I do my lease elsewhere.

2nd time going to Autoland Toyota and always a pleasure. Professional and courteous.

Strongly non recommended ( maintenance service) always lie to you about your vehicle if you have ( Chrysler/ dodge/ jeep) to make everything ( triple money ) great crook to pull your money off your pocket ( pleas be caution)Once again if you wanna get smack in the back go there you will see it .

I had a great experience with Autoland. Andre was very friendly and helpful. I found the perfect truck. Would highly recommend! Thank you again for all your help !!

Very nice people,the service was perfect

Has very pleasant experience. The sales person was very helpful and informative.

Today we made a purchase, and the original sales person was extremely rude to us(yelling and slamming the table) & provided us a very unpleasant customer service experience. It wasnt until the manager took over the sale that we were able to negotiate a deal. This experience has made this process more difficult then what it should have been.

Venza go brrr

So far not a good experience.

Monday/June/21/21 had bad attitude & experience with customer service ( auto service) especially with ( Jamie Watson ) service manager mention can’t give results of check engine until you pay us $(130) then he throw that report in garbage front of me ( meaning don’t care ) strongly no recommendedVery bad customer serviceVery bad service managerVery good thief to pull your money off your pocket

Joe Catina and Kenny were both excellent. They did their best to get me what I wanted. I never felt pressured and they explained everything I needed to know.

Sal Giordano is so amazing! He constantly helps me and makes sure I am covered. He always goes out of his way to help me, he truly is my favorite Toyota member, and has only made my experience better! For the past six years, I have been going to the same location because of Sal!

Every time I go to Autoland I know that I’m dealing with polite, knowledgeable, and caring staff. They never disappoint!

Very poor customer service. Never fixed the issues I had with my vehicle. Will never ever purchase another vehicle from that place!

Great service and smooth transaction.

Melvin and Curtis made the whole process seamless and easy. They were both very kind and knowledgeable. I highly recommend Autoland.

The wait for an oil change was two hours.

Got a 17 Tacoma. Great place to get a vehicle. Well informed and genuinely friendly staff. You really feel like youre being helped, not sold. Seth is the man.

Told me car was under a recall and charged me 1200. This is a rip off

I enjoyed my experience here Andre is truly awesome and Mr.Parrish was exceptional. They took the time to explain my options and helped me during this huge purchase. I made my purchase on the 19th. I came in at around 1030 and I finished the process around 2pm. I already had my paperwork together and a good credit score no time was wasted during this process. Thanks so much.

Just picked up my truck..Just had the worst experience ever.i will never go to this place again. The sales rep were nasty, they gave no explanation didnt care I brought my vehicle in for recall sales rep had no idea when it was going to be able to get to it he has nothing to tell me he didnt explain nothing.and on top of that I made appointment. I guess if I was the same color as him I would of gotten some explanation..any body of color please dont go there Autoland on rt. 22.

Got a great deal thanks to a family connection but my 1 star is due to the service center.

I have never written a Google review, but I felt compelled after the amazing service I received today. I drove in today just browsing and met Jack Kowaleski. He was professional and very relatable. He showed us the different cars on the lot. There was no high pressure and I felt very comfortable that he had my best interest in mind throughout the entire process. After about 15 minutes, Jack, Randall (financial manager), and I came to a deal we all felt good about. 45 minutes later I drove away in a new 2019 ocean blue Jeep Wrangler. My daughter loves it. I will be back, a pleasure doing business with them. A+ sales service, do not go anywhere else!

Andre understood my needs and did a great job.

It was my first car and I gotta say it was a great experience. Everyone was helpful and knowledgeable about what they were selling. I will probably return in the near future for another car

Sincerely, there is no greater quality than humility.AutoLand Toyto stepped up in a big way and exceeded my expectations.I once had a troubling anxiety invoking issue with them...I sat down today to speak with Joe Catena and within 10 minuets flipped my whole opinion of the matter.Theres no replacement for sitting face to face and talking it out.Thank you greatly for the time and addition effort you and your team put fourth to meet and exceed my expectations.

I purchased my third toyota from this dealership. Always a great experience. Andre was awesome and very helpful. I love my new 2020 RAV4

Crazy place. Not sure how anyone buys cars here. Went to look at a couple of trucks and go through the whole test drive numbers thing. Sales manager comes over and got mad at me and literally stormed off after I mentioned other dealerships are discounting toyota trucks and he offered nothing off. The only reason I gave them two stars is because the salesman was really nice and I feel bad that he has to work under someone like that.

I only put 2 stars because of the reviews im reading. Was going to give this place a chance but xhanged my mind. Every bad review has the same response from them which means they dont take each individual complaint seriously. Being in customer service I know this is not the professional way to handle it. No Auto Land for me.

If you plan to buy a used car from Autoland - whatever you do, do NOT forget to say Show me the CARFAX. When we arrived, the salesman was all too eager to show us the CARFAX for ONE vehicle. Then after showing us that car, he suddenly remembered there was another model on the back lot. In all the hype and excitement of this find, we neglected to ask to see the CARFAX for THAT car. We bought the car and once we got home, we realized our oversight. We tried to email and call the salesman and got NO response. So we paid $40 to get the CARFAX report, and the car we were sold did not have a clean CARFAX report. Far from it. This car was involved in an accident - with damages. Very clever selling strategy on the part of Autoland. We also bought a service package but will take our business to another Jeep dealership. So - just remember, if you are going to buy a used car from Autoland… SHOW ME THE CARFAX.

Melvin Mathew, sales representative, the best person I ever deal with in a dealership. Very knowledgeable, professional, attentive and very friendly. Best costumer service experience I ever had. Thank you very much, Melvin Mathew, it was a great pleasure doing business with you. Looking forward to see you soon and get another vehicle from your dealership. You are the best of the best.!!!

This isn’t my closest Toyota dealership but I’ll gladly drive the extra distance for the incredible service department at Autoland!

Great experience and Junior, my sales representative, was the best I have ever worked with. In and out with a new car in under 2 hours!

Had a really good experience at Autoland Toyota. Kyla was our salesperson and she was extremely friendly and informative. They really helped me get into a car that I love and was affordable.