user
East Side Marine Inc
2525 N Grand Ave E, Springfield, IL 62702, United States
Appearance
East Side Marine Inc
Comments
Ra
Review №1

They have always treated us well. The application process is quick and easy. This is our 3rd purchase from East Side Marine and highly recommend them for anyone looking to purchase a boat.

Ja
Review №2

Covid threw a wrench in my delivery date but Andy did everything he could to get my boat in. No high pressure sales in the ordering process at all. The rest of the staff were great too. Mechanic did an outstanding job mounting the trolling motor and sonar unit. Will definitely be heading back there for anything the boat needs.

Ap
Review №3

They went out of their way to get my trailer ready last minute great company appreciate everything they did for me

Sc
Review №4

I live in Minnesota and found the boat I wanted at East Side Marine. I talked with Debbie several times to get the details worked out, and then drove 8 hours to pick up the boat. There was a small glitch with the wrong motor having been installed, but Devin quickly fixed that and we were on our way home! Great experience and great people, I would definitely recommend!

Jo
Review №5

We were happy to see that all of our questions were answered by the knowledgeable and friendly staff. They were in contact with us every step from choosing options of boat size and engine size to final details of interior color and add-ons that had to be ordered. Financing was available in house and the process was simplified by the financial officer East Side Marine has available. All in all a very positive experience and we look forward to visiting East Side Marine with any questions we have during the lifetime of our new pontoon purchase.

Ha
Review №6

I didnt buy my little older boat there but andy . That runs the place treats ya like family .I thought there prices on stuff was gonna be high .not so .u cant hardly drive to bass pro or order offline any cheaper .they have it all .and what they aint got today he orders in .again I figured oh here we go .hes local so hes gonna be outrageous (not the case at all. Ive drove to bass pro .its cool and all and people are nice .but if u want mom and pop and good service and honest prices stick with east side marine.

Ja
Review №7

Excellent communication. Andy and the team are great. Seamless buying experience.

Ti
Review №8

Outstanding experience. Great people and products. Highly recommend

Ri
Review №9

I appreciate all the information and assistance I received throughout my boat purchase experience. East Side Marine has that small town hands on business experience that has a nice personal touch to it. I had forgot my trailer harness adapter and they even went as far as to provide one for me. I highly recommend anyone looking to buy a boat in Central Illinois give them a call.

Ke
Review №10

Great , no pressure. a family feel atmosphere. Deffinatly recommended for purchase or service.

Ke
Review №11

From Andy , the girls in the office n the outside team of guys they were very nice , understanding and very professional . They took care of buisness but also had time to talk n joke around a little . All in all it was a great time to deal with them and they couldnt do enuff for you . One of my best boat purchases hands down . Thank you all very much . Kevin l Hughes

Ka
Review №12

This business is the best! They got us in within the hour. Diagnosed the problem (bad battery), replaced it and on we went. Devin was great! The others were very friendly and made you feel comfortable. Thanks again!

Jo
Review №13

I would recommend East Side Marine to all of my friends and family good people friendly and good at what they do

Ti
Review №14

Excellent to do business with ...best price around ...highly recommend...that’s why i drove almost 250 miles to get my boat there ...!!!!

Tr
Review №15

Awesome experience with company. Super helpful and honest. Asked to see boat and had it the next day indoors because it called for rain. Couldn’t have asked for a better experience. A+

Bo
Review №16

Debbie, Bob, and the entire team at Eastside Marine were very helpful and enjoyable to work with during the purchase of our new pontoon boat. Devin walked us through setting up our new boat. He answered all of our questions and took as much time as we needed until we felt comfortable. We had one small issue after our first outing and they took care of it the same day.

Ry
Review №17

They failed to inform me that the part was back ordered. Was told the part would be here in 1 to 2 days until 3 days later when I called them. They then lied and said they told me. This has happened to me personally more than one time. “Andy” was very rude.

Mi
Review №18

We purchased our first boat for Eastside Marine and I wouldn’t go anywhere else! Andy and Debbie took great care of us and when we asked for some additional options, they bent over backwards to accommodate us. They were very patient with us as this was our first boat and we are both in our 60’s. They answered all of our questions! I would recommend them to anyone who is in the market for a boat!

Lu
Review №19

Bob fixed my boat, he was very straightforward about pricing. Very honest, didn’t try to replace things that didn’t need to be fixed. As soon as parts came in, he fixed the boat. I would recommend East side marine to everyone.

Go
Review №20

Bought my new pontoon from them.Great service start to finish.Went out of their way to make buying a great experience.Thanks guys

Jo
Review №21

Took my boat in to get serviced. Now motor will not idle and drain plug for oil leaks My trailer tail light did not work asked to have it fix. Statement say repaired was charged for a repair light still does not work. Wonder if I will get a reply I see you responded to ed lowe cause was not your customer but someone who was your customer does not warrant a response WOW

Al
Review №22

I have contacted this company a couple times about used boats they had in their inventory. They are slow to respond, but I did finally get a response on this last one. We negotiated a price and agreed upon it. I am coming from several hours away and asked to put the deposit down on the boat to hold it. He said he needed to work out a few of the paperwork details and would call me the next day for the deposit. I contact him the next morning to find out who to make the cashiers check out to and he tells me he sold the boat to someone else an hour after agreeing to my offer. I dont recommend doing business with this company if this is how they treat their customers.

De
Review №23

The staff at East Side Marine are great to work with. They are very knowledgeable amd go out of their way to make sure you understand all your options. Were fast in getting my boat ready for me to take home and get on the water. Highly reccomend.

CP
Review №24

I really like these guys, they are local and been here as long as I can remember which means they are good at what they do. Awesome service and help from the owners and staff. Just ask they are always helpful. If they dont have it they can figure out how to get it for you....stop in and youll find help and a smile.

Ch
Review №25

Absolutely great people to work with. Highly recommend them.

Tr
Review №26

Seriously one of the best buying experiences ive ever had. Great people working here. They took excellent care of everything and delivered my new boat exactly when they said they would. If youre looking for a place to buy a boat or parts for an existing boat please check this place out.

Br
Review №27

Incredible customer service! They always make you feel very welcome everytime you come in the door!

ji
Review №28

Steve, Deb, Andy, Bob and Devin were all great to work with and very knowledgeable in helping me Choose the right boat for my needs and pocketbook. Would highly recommend friends and family to East Side Marine.

Ju
Review №29

Great staff, super helpful

Ca
Review №30

Went with a friend to drop off and pick up his boat for repair. People were friendly, service was fast, price was fair. My friend is ecstatic with the service.

Wa
Review №31

Horrible! (if you need engine work done). Took boat in middle of April 2019 for a bad clutch, 6 WEEKS LATER they finished it, after suggesting a 2 week or less turnaround time. Thank you for allowing me to completely miss the crappie spawn.

au
Review №32

Great place, love my lowe boat, they treat you right, service is great

Jo
Review №33

I have been in to eastside a few times and they was always willing to answer questions.This time I boat a boat and with the knowledge of their team it made it easy and quick process.

Pa
Review №34

Eastside Marine has been wonderful to me in getting my boat serviced. Very helpful scheduling appointments, trouble shooting problems, quick service and very friendly, I bring my boat to them from Decatur. Used their services for 11 years and counting.

Ri
Review №35

Very nice store .great people polite good service.And have alot of boats and parts...

An
Review №36

Drove a hour and a half to buy from them. Great transaction. Very pleased. Always quick to respond to my requests via e-mail

Le
Review №37

Best boat shop in springfield. Always Treat you like family, unlike the big box store competition on other end of town.

Ri
Review №38

Its a very good place to go buy a Cesery for boats and the people are cool to have conversations with and its not too price

Jo
Review №39

Steve and the guys are great best place I have found to buy a boat. Service is second to none

Br
Review №40

A top notch business that is willing to go the extra mile to make it rite

Ru
Review №41

Very helpful and friendly....would recommend anyone to shop here...prices was good also!

Ka
Review №42

An amazing company with amazing people!

Ga
Review №43

Good place to buy a boat. service slow.

Je
Review №44

Great people to do business with!

Ch
Review №45

Always friendly. Always helpful.

An
Review №46

I wasnt there I was at my moms house next door.

Mi
Review №47

Great service, very friendly and helpful

Ka
Review №48

Great customer service!

Ma
Review №49

Great people, parts and service

Wi
Review №50

Five Star.

Ge
Review №51

Okay

Information
47 Photos
51 Comments
4.5 Rating
  • Address:2525 N Grand Ave E, Springfield, IL 62702, United States
  • Site:http://www.eastsidemarine.com/
  • Phone:+1 217-522-2408
Categories
  • Boat dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–12PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations