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Fortuna Auto Sales
1650 Bay St, Springfield, MA 01109, United States
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Fortuna Auto Sales
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AN
Review №1

Just purchased my second car here !! Raquel and Jose Maria (sales man ) helped me with the process. Trust me this people try to help everybody and what I love the most from this place is their humbleness and professionalism. I highly recommend this place to everyone

Be
Review №2

Such a great experience, very smooth transaction on getting the car I was looking for. Costumer service was great and they always treat me very well when I go back for my oil change. I love my experience with them and I’m very happy with my car.

Bi
Review №3

Very good car dealer...great guy...and best value..best used car

Ka
Review №4

The best service I’ve ever gotten at a car Dealership! Never a hassle or a problem for any service! Definitely recommend to come here for your car services & buying a car!!!

Ie
Review №5

Jose is the best dealer in Springfield PERIOD got both my cars from there never had a problem!!! Thinking about getting my third car from there soon!!!

Ye
Review №6

Greatest dealership in Springfield! The service is great and friendly. They fixed my car the same day and they were cheaper than I thought. Very good service and family friendly place. All my friends buy cars from this dealership. I trust them because they can easily help me with any problems with my car. They cleaned my car very well too. I feel as if I’m at home. They also speak Spanish. Love this place!

Pr
Review №7

Fortuna auto sales is the best place to buy cars. My friend told me the owner was a great person and that he had the best prices around. I have not seen the quality and price combination of any dealership. Some dealerships have good cars but want to steal your money but Fortuna helped give the best interest rate and best monthly payment for me. I will refer this dealership to all of my friends.

jo
Review №8

This is the best dealership to buy a car! Everyone is so nice and helpful! They’re always able to help others buy the car they really want! Prices to buy cars here are actually cheaper than you would think! They are reasonable!

Ki
Review №9

Fortuna is an amazing dealer! I bought my first car from him over 14 years ago!!! That car served me for years until it became a total loss, I went back to him a total of 4 times, each time I left extremely satisfied...he and his wife are honest good humans that tell you the truth and give you the best advise to help you select a car that fits your life style!...I have personally referred all my friends and family and they also got great services! I would recommend to anyone!! I did the research, they have the best prices and I know I am getting a excellent deal each time I buy a car from them! Will recommend to anyone...especially females who don’t know a lot about cars!

Vi
Review №10

Good Dealership and always try to help the customer by providing better cars with reasonable prices.

Ma
Review №11

The best dealer in town we buy all my car and all my family for the last twelve year the price I expect for cheaper then I thought because I check all the dealer and no one else had the best deals than this one I right this out as a review because I think someone has a compliant then they are not right the because all the car they have looks clean and in good condition and I had a car for eight years and it’s going to be my dealer for ever and I recommend to over fourteen people and thank you for giving the best car

Ty
Review №12

Fortuna Auto Sale helped me get my first car. When my car had a minor problem they helped me with it right away. They have good service and are friendly people. I highly recommend buying a car from here.

Al
Review №13

Fortuna is the best place to buy a car. This is my third car and i checked so many places but this place had the best price and quality if you want a great car and from a family place this is the place to go. And they can get you what you need if you need any service in the future they Will continue to help you. I trust them like a family. If you need a car come here.

ka
Review №14

Fortuna do best for buyers , I had good experiences, I brought car 3 years before Honda Civic , they given excellent service and guidelines as such I was that time new to USA, from and then I resale the same car to fortuna as I am leaving from USA to India, excellent service , all our massmutual Indians friends had good experiences and had a great deal for used cars

Ma
Review №15

The best place to buy a car. I bought my first car here and had a great experience. I have referred 5 of my friends here and they have bought over ten cars here. My car has had absolutely no issues. I highly recommend Fortuna for anyone that is looking for a car and will be purchasing my next car here also because I have also asked my friends about their cars and they also have had no issues with their cars Jose is honest and trustworthy and does not sell with lies like how other dealers do.

Om
Review №16

The best cars sales in the Springfield area. Jose and Raquel are well known as a family oriented dealership. They treat people as a one of their own family members and treat people with respect. I have two cars from the dealership and my experience with them is absolutely amazing, no issues with cars and, if I ever need something, they take care it. I recommend their service to anyone who has bad credit scores and need a second hands cars.

Ka
Review №17

Best dealer in the town!!! My aunt recommended to me. but I recommended too.

Ar
Review №18

Jose is really nice and helpful person. You would regret your decision even once if have decided to buy your next ride from here. One thing for sure, you can be certain to get the best deal for your purchase. Lovely service. Definitely recommend to pay a visit.

Ad
Review №19

Fortuna auto sales is the BEST! the managers and the salesman over there are excellent and so respectful. My husband and I both love there cars, very clean and clean car fax as well. Even my family members also bought vehicles from there. Any one that needs a car definitely go to Fortuna auto sales, Great prices. There warranty is great, amazing customer service. Ive been with them for so long that I consider them family. Never had an issue here. Finance is the BEST better then most along with good interest rates! There shouldnt be anyone with bad experience here.

Si
Review №20

Best Dealer/place to buy a car.Jose, Fortunata & Maria they are very friendly and like family.They are very responsive and I had a great experience buying the car here.I bought a car today from them and i am very much satisfied with the car and the price.They give best car for great price, I recommend my friends and all the people who are looking to buy a car, visit this place once or talk to them on phone, you will definitely buy a car from them.Best dealer I have ever known in Connecticut and Massachusetts area.

JU
Review №21

I thought the vehicles were more expensive than what they were. They have the best prices in the area. I havent seen price and quality at another dealer. I reccomend everyone I know here and they truly treat me like family. If you want to be treated like family rather than a dollar sign come to fortuna. Ive bought 3 cars from here and none of them have given me major issues. I plan to buy more cars from here in the future and have everyone I know buy cars from here. Truly first class service.

Da
Review №22

Fortuna Auto Sales it’s a great place to buy a car. It’s in a great location. The price are very affordable. The vehicles at Fortuna are in mins conditions like new. The service is excellent. I will highly suggest anyone to go Fortuna before you shop around for you car. Ask for Jose.

Ca
Review №23

Best place to buy any quality cars with very low milage, recommended by most of my family and with very good reason! The prices came down lower than KBB. Will go back for my next car

Os
Review №24

I have been in this dealership for over eight years now an i bought my car from 2007 and i don’t have enough credit and all the other dealerships don’t have better prices than this dealership i went to other dealers And they would give me older cars for an over price and here its perfectly matched with their cars their selling thank you for tuning

Ha
Review №25

It’s an excellent dealer who will give best car for greater price. Best if you believe in them. Awesome customer satisfaction who will makes you feel happy and comfortable.extended warranty for your car which no one does. I recommend to Get car it you feel better and happy. Quality is never compromised and I got best one from them after searching so many other dealers for months.

Me
Review №26

Excellent service and attention to details. Answers all our questions patiently. Easily the best dealer that I have come across. Even after the car has been sold, the dealer will give you the same attention for any problems or questions that you have later. Highly recommend him to all you out there who are looking out for a trusted dealer!

Od
Review №27

This is the number one best dealership to go too if you’re looking for reasonable prices in cars! Everyone that works here are so nice, helpful, and they can help you get the cars you need!

No
Review №28

Great customer service! My family has purchased two cars from this dealership. We left extremely satisfied both times.

am
Review №29

You get the best value for the money you pay. I have been to many other dealers, but Fortuna is the best. They sell good cars at great price. Office staffs are very polite, courteous and helpful. I will definitely recommend anyone to visit Fortuna if they buy a used car.

Fa
Review №30

My dad bought 2009 car from him in 2011 . Mine was from 2008 and i still drive it all the time. I just buy a 2015 accord. It’s running smoothly. They are really nice and friendly. My relatives always buy car from him even though they are in different state. I would recommend everyone to buy a car from them. We bought almost 15 cars from there. I would recommend them to everyone

Na
Review №31

The best place to buy car in New England area.. Jose gives you the deal which you cant resist.. Even after purchase, he gives you the best service..Cars are of good quality and you get it with good mileage, warranty and above all the best price and service.. I strongly recommend this place..

Sh
Review №32

We have been searched for many dealers and my friend referred this one, they have provided the best price for us and we feel completely satisfied with their service. I strongly recommend this dealer for purchasing the car. They have given lots of options and we have a best one to purchase. They also provide good service.

Du
Review №33

EXCELLENT and HONEST customer service experience with Jose; i would say Fortuna is a highly recommended dealer and right choice to buy a car.I have referred many of my friends, every one satisfied and they got a perfect cars with no issues so far. Again Im STRONGLY recommending this dealer.

Da
Review №34

Went there to get a new car for my wife after hers died. Great staff they did everything they could to get us a loan even called us later in the day to tell us they had gotten us a better one. They dont push a car on you or try to get you to buy a more expensive one they help you find the car that you want. The cars are also in great shape all newer with clean car fax provided by them at no cost. Before we picked the car up they put new tires and breaks on the car as well. A+ dealership will definitely be back for the next car.

Ol
Review №35

Great customer service, and great deals on cars! My husband first bought his 2014 Accord there and my entire family has purchased their vehicles with Fortuna. We havent visited another dealer since our first purchase. I am in the process of purchasing a Toyota Sienna and my daughter is purchasing her new vehicle here as well! Thank you so much, Fortuna Auto Sales!

Ma
Review №36

Awesome dealer. Good servicing after you purchased the car. I personally experienced how the services. So many people from all around Connecticut / Massachusetts/ New Jersey also. Bought so many cars..

ph
Review №37

This is a great family business that treat you well. I am very comfortable dealing with this place. I feel like a i am treated with respect even if i am a girl. everything is explained well and delivered as agreed. I feel that everyone is straight forward. I feel like even if i have a question about the car, i get the truth from them. The car deals are great and they last for a long time. I have bought all my cars here and will continue to shopping cars at Fortuna Auto sales. Its the best in western Mass.

ke
Review №38

This is possibly the best dealer in springfield. They really care about their customers and have the best prices in the area. The staff are great and the owner treats all of his customers like family. They even offered to deliver the car to my house without any problems. I recommend this place to everybody, I have bought many cars from here and I will keep buying.

Ci
Review №39

I bought several cars at Fortuna. I went to a few dealers. At those other dealers they were more interesting in making sales rather than getting me a vehicle to suits my family. At Fortuna it was a great experience. Not only you get great service but also a very affordable price. They even aoffer standard warranty on the vehicle of your choice. I would recommend any one to go there. Based on my prior experience with other dealers, Fortuna is definitely the place to go. I have several friends and even family members who also purchase vehicles from there and they also had great service, experience and great deals.

ad
Review №40

The best dealer in Springfield. The only dealer that gives me so much respect and everybody over there is so nice. Fortuna auto sales inc is the best! Go there for any car! I wouldn’t go to any other dealer besides them. There family and they always tell me that there going to help me any way they can and they do! Jose and Fortunata staff is legit the best. The ladies are so smart and helpful. I recommend this dealer to anyone. Everyone please go, you would love them as much as I do. All my family members had bought a car there and they all loved the results.

Ro
Review №41

Great place to buy cars, they are quick and friendly. I definitely recommend this dealer to everybody. In addition, they always have Cars in excellent conditions and there prices are great. Also the owners are really helpful people always with the best car in the area.

Pr
Review №42

Best place to buy a car. Jose and Fortuna are great people to work with. I got the best price here after comparing any other dealers. I have referred 5 people so far and all my friends have no complaints. Great warranty options. They are GOOD PEOPLE guys. I drive a car since 2015 no issue, buying another one for my wife. Thank you Jose and Fortunada.

Aa
Review №43

I went with my father to buy my first car with them and it was such a great experience. They had a lot of cars to choose from and the staff are very kind. I have had the car for over a year now and their on site mechanics have supported me with maintenance from oil changes to installing new rotors, I highly recommend them to everyone!

Va
Review №44

Like the people that work there and very informative. Was honest and made sure you understand everything that you are signing

Da
Review №45

I cant express the anger, shock and dismay I have from this experience. My car died 3 weeks ago. Not having the best credit, I figured Fortuna would be a better option than a real dealership. So I filled out an online application for a car at this dump. They immediately called back which made me think they were the real deal. They arent. The cars have multiple issues that just wont get fixed. Including safety issues. The office was well over 90 degrees and noises from the shop will overpower your conversations. They will lead you on and promise you the car is ready, only to tell you it isnt when you arrive. They ordered the incorrect steering wheel THREE TIMES. That is not an exaggeration. 3 times. They didnt know whether GAP insurance was included. They didnt know what the warranty covered. Once your loan is approved (at a skyrocketed rate Ive never seen in my life...gouging really), theyll increase the down payment more than once. We ended up paying 50% more than agreed down. They will begin ignoring your phone calls if you have concerns. We called from a different phone # and they answered immediately. Three weeks passed of pure BS and indifference, paying for a cab each day while they played their little game. We ended up canceling the sale and getting our check back, but it wasnt easy. Disgusting.

He
Review №46

They have grait cars, just pick the car you like from the lot and tell them that you came recommended by Heck Electric they will treat you well.

Jo
Review №47

Great experience made the car buying process easy. The car came out spotless and everything they promised was done on the time of delivery.They found me the best interest rate. All their cars are low milage. They do the whole registration process for you and delivered my car right to my home.

An
Review №48

I recently bought a Minivan (Honda Odyssey) from Fortuna Auto Sales and my experience with Jose and his wife was awesome. They were very friendly and helped me through all the process very thoroughly. I would highly recommend Fortuna Auto Sales to all of my friends!Much better than any dealership! Before approaching Fortuna i had visited many dealers in and around, NY, NJ and CT. Most of the Honda dealers advertised a price, which had a hidden priced(~$3000) and only could be found out once you are almost about to close your deal. At that point people tend to pay that as they want to close the deal as soon as possible. Fortuna Auto sales was never like that. They sticked to the price that they advertised. The price also is very reasonable and i would highly recommend them to everyone. I am a east Indian.ThanksAbe

Ag
Review №49

The best place to bay car l but 4 cars already l checked many places but i never find better prices then fortuna auto sales from now on I won’t check other places because I’ve checked four other places an didn’t find better prices then fortuna auto sales we expected the prices to be higher then I thought but was cheaper then expected thank you fortuna for saling me the best vehicle I’ve had in my life I writing this message because I’ve resive the best services an attention always I will visit fortuna auto sales

Ja
Review №50

Wonderful car selection, and even if you don’t know exactly what you want, they’re patient and help you figure it out! They work with any budget, and are completely transparent during the process! I recommend Fortuna Auto Sales to everyone!

ti
Review №51

Helpful and great prices. I got a great deal and they were very nice‼️

Ha
Review №52

Best dealer in Spring Field. Purchased 2 cars from the dealer and both cars are in very good condition. Excellent customer Service and delivers car on time in excellent condition. Best value for your money.

fr
Review №53

The best car dealer in town by far great costumer service best prices guarantee. I bought 2 cars from this place no protest all.

An
Review №54

A dealer whom we can trust for the best price in MA, NY and CT states. We can rely on him for getting a car with all the best options we are looking for. Reasonable prices and exceptional way of receiving the customers.

EN
Review №55

The best dealer in town. I’m buying my third vehicle here. I refer all my family and friends here. I have had bad experiences in other dealerships and have been treated very well at Fortuna compared to others. Fortuna treats me like family every time I come by.

Je
Review №56

Highly recommend this dealer. Great customer service. Had a low credit score but the owner did everything in his power to get me in the car I wanted. Very happy customer.

Mi
Review №57

Best dealer, good, efficient service. Owner easy to talk to if you ever have a problem he will work with you to fix it. Best prices also and good cars, you want a deal this is the place to go to

Si
Review №58

Great dealer who will always give good cars. This is my second car from Fortuna. If you want new car, check once here. You will get good cars in good prize!!

Ka
Review №59

I purchased a Nissan Altima 6 months ago,and the car was in excellent condition, no issues at all.Customer service was excellent, very nice people, and I got a great deal on my car. I had my keys in hand and the car in my possession the next day, I couldve taken it the same day, but they noticed a recall on the car, and brought it to the Nissan Dealer to fix the issue. I recommend them to everyone that is in the market for a new car,and I will purchase from them again in the future because of the great service I received.

Da
Review №60

I had a great experience with this dealer, they put the customer first, and offer great prices for all their vehicles. They even offered to deliver the car to my House. A confident experience with this dealer.

An
Review №61

The best dealer in Springfield, best prices, best customer service, and the best quality cars, many dealers sell cars but they sell real quality, they don’t charge extra fees, they really care for their customers, recommend to All my friends. My friends and family have bought over 13 cars and they are happy with the quality of service they received and always go back to the dealer ship for more cars.

Ke
Review №62

I had a great experience at Fortuna when purchasing my new vehicle. Maria the sales person who helped me was fantastic the the dealership the owner they are very personable you feel just like family when purchasing a car here.

Al
Review №63

Awesome experience! Very helpful, very nice people. Maria was amazing! :)

Sa
Review №64

You can blindly trust this guy. He gives a clean car always and after sales service is also so good. I bought a car before 3 years and he addresses my issues with a smile.

Ir
Review №65

L bought three car at Fortuna auto and its been a really good experience buying cars from them so I strongly recommend any body to stop by and take a look and buy it!!ujuuuu so happy with my car 😀

Mu
Review №66

Excellent Car Dealer, provides very good deals and good condition cars always. I am really satisfied with the deals he has given to me and my five other friends who have taken different types of car from Fortuna Auto after me.Thanks,Mudit

Ye
Review №67

Im his customer for the last 8 years, and never had a problem. I went to different dealers but any of them threat me like Fortuna outo sale. Thats my best experience buying cars, this year i have my last car and i recommend him to my family and they feel really happy with his service.. so i recommend him to anybody.. so feel free to pass by and get your best experience.

An
Review №68

Excellent service great price very friendly people I checked a lot of different dealer they have the best price Me and my family have been customers for more then 10 years and whenever we need a car we always come back there I got my last car like two months ago and I check araound and they got best price and conditions I’ll recommend any body to buy their car here cause they treat people like family I’m total I have bought more then 10 cars there no complaints whenever u need something they always take care of you with no questions ask thanks Jose for your service for more then 10 year

ja
Review №69

Fortuna Auto sales is a great place for used cars. I got a wonderful car from them and service is also great. They replaced tyres, brakes are good, car is cleaned.

ch
Review №70

I have purchased CRV recently and the price is great and really friendly. I spoke with Jose and really nice guy. I absolutely recommend this dealer.

lo
Review №71

The best dealer in Springfield hands down!!!! Had my niassan for 5 yrs & haven’t had a prob yet . Definitely going back to him for my next car !

Ne
Review №72

Very friendly staff with great vehicles.

Jo
Review №73

Bought a 2014 camry from there. Everything from purchase to paperwork was very smooth. Good deal too. Very honest.

He
Review №74

Its wad wonderful may Gid bless tha owner and family

Ve
Review №75

This is a great place for cars. I had bought Honda CR-V at a very good price , car is in excellent condition and fortuna guys gave good service ..

Ro
Review №76

Best place for a reliable car.. pay the bst for less definitely. Fantastic my friend

Ma
Review №77

Place to buy cars reasonable. Period

Ed
Review №78

High quality used cars at a low price + the best service around

ra
Review №79

My friends referred fortuna auto sales. We can get the best price and the good conditions cars... Now I referred many of peoples.

ra
Review №80

Excellent cars price and customer service. Cant beat it !! Have purchased around 20 cars for my friends circle in past 2 years. Any day i recommed fortuna auto.

Ka
Review №81

It was very nice transaction, found exactly the car I was looking for for best rate around the neighborhood. Johny did all the services he promised me and gave a car clean like new.

Sa
Review №82

I got 2 Cars so far from Fortuna ... they are giving good service ... my friends bought almost 20 cars from there because of the good service .

pa
Review №83

Offers best price in the area and excellent car service to customers. Referred many friends and they were happy too.

Se
Review №84

Amazing place!!!!!!! I love my car and love the hard work they did for me to get my car, amazing people, the owner makes you feel like family

Su
Review №85

Excellent place to buy used cars. Great customer service!!

Na
Review №86

Friendly people and they have provided excellent service

Ma
Review №87

The best dealership in town i bought my second car from them and I referred my whole family and everyone is happy till this day .they gave me best warranty they have and i dont even need it thanks to jose (the owner) he gave me the best deal thank you for everything.

Mi
Review №88

I got my first car from fortuna. They have the best deals as well as great customer services. I went to a few dealers before fortuna and none came close to their prices.

Ed
Review №89

Excellent custumer service, i when around for look differents prices but any place give me that price and qualify. There cars have waranty as well.. I will definitely recommend this place to everyone.

Ch
Review №90

THIS IS THE BEST PLACE TO BUY A CAR HANDS DOWN, THEY WONT JERK YOU AROUND, THEY WONT SELL YOU A LEMON. ALL THE CARS ON THE LOT ARE BEAUTIFUL HAVE LOW MILES AND YOU CANT BEAT THE PRICES. FORTUNA’S STAFF WORK HARD TO GET YOU THE BEST DEAL EVEN WITH THE TRADE-INS. IF YOU LIVE IN THE CT, MA, RI AREA AND YOU ARE IN NEED OF A CAR COME DOWN TO FORTUNA AND GET THE BEAT DEAL FOR YOUR BUCK. I RECOMMEND ALL MY FAMILY AND FRIENDS HERE AND YOU SHOULD TOO. EASIEST CAR BUYING EXPERIENCE I EVER HAD! YOU WONT BE DISAPPOINTED TRUST ME! THANK YOU FORTUNA!

An
Review №91

Best dealership in town bought my first car from them i recomend all my friends and family. You come here as a costumer and leave as a family 😄

Na
Review №92

Fortuna auto sale is the best car dealer in westen Massachusetts, I went so many dealers and was surprised the deal and the car I got. Thanks fortuner for your service. You will be recommended to all my friends

Wi
Review №93

Best place to bay cars en fortuna l make the best deals good customers service the best car l get fron this place l check menu dealer en fortuna is the best

Bo
Review №94

Great people, great deals, and definitely somewhere I would recommend anyone in the surrounding area looking to buy or lease a vehicle from.

st
Review №95

Im so Happy with my car ! Best dealership went there got aprroved and next day i recieved a phone call that my 2015 nissan rouge with 17k is ready for pick up ! I went to so many dealers and they all denied me. They have Very low miles very great prices I recommend this dealership to everyone thanks to my friend and the employees there for helping me out !

Sp
Review №96

The best dealer in town!!!!! definetly best price around.My family recommended this place for i was a little skeptical but it was definetly the best price out hear. everywhere else the car i bought was about 2 to 5 thousand dollars more. Great customer service the owner and his wife had excellent attitude throughout the whole process. This is definetly a place to check out. They sell cars cheap and give great warranty. I cant complain.

Om
Review №97

The best dealer in Springfield ma, the owner and his wife are excellent people the workers excellent attention, they have a good cars, less miles, no accident damages, clean cars and warranty factory too, come to Fortuna Auto Sales pay less for the best...

Al
Review №98

The best dealer in town. Amazingly genuine with consistency and quality service.

Lo
Review №99

Used cars in best price. Many of my friends are happy including me...

Ma
Review №100

Thanks for the excellent service and for delivering Beyond expectations. We have had our truck for 8 years and our second car is doing good.

Information
28 Photos
100 Comments
4.7 Rating
  • Address:1650 Bay St, Springfield, MA 01109, United States
  • Site:https://www.fortunaauto.com/
  • Phone:+1 413-782-0033
Categories
  • Auto repair shop
  • Car dealer
  • Auto tune up service
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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