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Cycrest Systems Inc.
427 W Sinto Ave STE 100, Spokane, WA 99201, United States
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Cycrest Systems Inc.

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Wi
Review №1

I have been working with Cycrest Systems over the span of 16 years and have always been satisfied with their service. They are extremely knowledgeable with the ever advancing and fast moving technology environment we live in. Whenever we need honest advice, we can count on them to deliver.Their service technicians are kind and attentive listeners. If there is an issue that cannot be addressed remotely, they will promptly schedule a visit.They also communicate well with each other and keep very detailed notes as to your technical issues, so if there is a repetitive issue they research and then call to quickly resolve.When there is an issue with your particular software, they will reach out to that vendor, so you can keep moving along with your daily tasks so you are not held up on hold and may not speak the same technical language.Their motto says it all, One Call Total Service.Sincerely,Mia D.

Jo
Review №2

Cycrest Systems and their staff are a wonderful IT Partner to have for our credit union. They are prompt, organized and most importantly, SECURE. They stay on top of the most recent virus protections and notify their clients personally to let them know what is going on in the IT industry.Their employees are all respectful and patient with our credit union staff, even with the simplest of tasks. We are grateful to have Cycrest and look forward to many years of partnership.

El
Review №3

We have worked with Cycrest for 14 years and in that time, they have always been there when we needed them. They helped us set up our original network and they continue to provide assistance whenever we need it. Their staff are always professional yet friendly. They are always willing to answer any tech questions we might have. Cycrest even helped us move all our computers to our new location and they made sure our new building had the capablities we needed to run all of our equipment. If you are a business looking for an IT company, look no further than Cycrest.

De
Review №4

From the engineers and technicians to those working in the office, Cycrest Systems has helped us in countless ways. For the past six years, Cycrest has been working alongside us to update our network and computers, find solutions to problems, and keep our computer and sound systems running well. Their knowledgeable engineers explain technological terms in an easy-to-understand manner and are always courteous. We have given a lot of challenges to Cycrest and they respond quickly and thoroughly. Cycrest is a valuable part of our work and we would highly recommend them to anyone needing quality technology support.

Ji
Review №5

We have been with Cycrest for over 13 years. I have found them to be very responsive to our company needs. We have over 45 employees that need IT support and have found the crew at Cycrest to fill that need. If they dont have an answer right off the bat, they will find one. Never had an issue with their service from the time they answer the phone to the the completion of a project. If more stars could be given I would. Great job team.

An
Review №6

Cycrest has done an amazing job for our company in handling all of our IT needs. I highly recommend them for any and all of your IT concerns.

Ga
Review №7

I have worked with Cycrest for the past 7 years and have never been disappointed. The staff are always friendly, professional and helpful. They respond quickly and fix whatever is not working. If they cant do it remotely, they show up at your door and fix it on site. HIGHLY RECOMMEND THIS COMPANY

Ki
Review №8

We couldnt be happier with the team at Cycrest. The technicians are incredibly friendly, SMART, responsive and overall AMAZING. We love working with everyone at Cycrest, the reception, billing, service notifications, response times, and engineers are the best. Over our 5 year relationship the consistency of the entire experience has been 5 stars!

Br
Review №9

We are a small, local company in Spokane Valley and we use Cycrest as our IT provider. They provide quality, professional and affordable IT solutions that help us to operate more efficiently. Their engineers are very knowledgeable and always professional when they come on-site. I would highly recommend Cycrest for your IT needs.

Lo
Review №10

We have been working with Cycrest Systems for approximately eight years. Our staff and computer needs have more than doubled since then and the Cycrest Team has never missed a beat. Their technicians respond and typically correct the issue the same day!

Ta
Review №11

I have been a happy client of Cycrest for the past 7 years. In the beginning, Cycrest engineers helped to set up and build out my high tech dental office in Montana. Since that time they have kept my system running so that we could do our jobs. With consistent off site monitoring, the Cycrest team was able to catch any hiccups in the system and resolve issues before failure. I have never been shut down due to IT issues. I have always received prompt and friendly responses to my inquiries. Cycrest has kept me protected and running, so that I dont have to worry about it.

Er
Review №12

Our organization has used Cycrest Systems since December 2017. We love them. The Cycrest crew are so responsive and creative in coming up with solutions to our IT issues. They do not get stuck in yesterdays solutions, but are constantly adapting their service delivery and solutions to our evolving needs. Weve given them a challenge in that we have a remote workforce spread all across the state. I also appreciate their honesty in understanding our company culture and recommending solutions that fit our culture as well as our technical needs.

Du
Review №13

We have been using Cycrest for the last year and a half, they have been a blessing in disguise! Every time we call in for support we are greeted by happy, friendly and knowledgeable staff. The Cycrest team as a whole has been phenomenal, the technicians whether working remotely for us or in our facility are always friendly and very knowledgeable. The sense of security we have knowing we can rely on their team takes a huge burden off of ours. To this point there has not been an issue they havent been able to resolve, often times they know we are having troubles with our system before we even detect it. We couldnt ask for a better partner in keeping our system up to date, secure, and operational.The Cycrest team continues to prove themselves and their worth to our organization, we had no idea how amazing this experience would truly be. We look forward to many more years partnering with team Cycrest.

Sp
Review №14

We have been using Cycrest for the last year and a half, they have been a blessing in disguise! Every time we call in for support we are greeted by happy, friendly and knowledgeable staff. The Cycrest team as a whole has been phenomenal, the technicians whether working remotely for us or in our facility are always friendly and very knowledgeable. The sense of security we have knowing we can rely on their team takes a huge burden off of ours. To this point there has not been an issue they havent been able to resolve, often times they know we are having troubles with our system before we even detect it. We couldnt ask for a better partner in keeping our system up to date, secure, and operational.The Cycrest team continues to prove themselves and their worth to our organization, we had no idea how amazing this experience would truly be. We look forward to many more years partnering with team Cycrest.

JE
Review №15

Always a pleasure to work with!

De
Review №16

The team at Cyrest is quick to resolve an issue, friendly, and an overall good company to work with.

St
Review №17

Cycrest has supported our company for 15 years. Their continuous technical support gives us the comfort and security that allow us to focus on our own business and not on IT work. Their responsiveness to emergencies is exemplary and keeps our practice going on times of crisis. Technicians are always prompt courteous and efficient! We couldn’t do what we do without their expertise and professionalism.

Ma
Review №18

The organization that I work for in downtown Spokane, just made partnership with Cycrest’s services and its been a great relief. It feels like we are safe now, in the hands of knowledgeable professionals motivated to provide a responsive service. All technicians, engineers, and admin staff with no exception are friendly and easy to talk to. It’s almost like family, willing to help on anything they can. I can’t thank to all of you enough, and I will always recommend Cycrest Systems Inc, undoubtedly.

Su
Review №19

Cycrest helped our business transition from an internal IT department to the Cycrest Team in 2014. There isn’t a day that goes by that we regret this partnership. The team at Cycrest goes above and beyond for the owners, staff, and our patients. Many times, they have gotten involved to help with issues we were having that wasn’t even in their scope of practice, showing that truly “one call is total service”, when you have Cycrest on your team. We have been beyond impressed with the response time, knowledge and the amount of caring each one of their employees has demonstrated through the years. Their hard work and expertise does not go unnoticed and is not taken for granted. We are lucky to be a part of the Cycrest Family-Thanks to you all!

Fe
Review №20

These guys are the best, great service and they really know their stuff.

De
Review №21

We have used Cycrest for all of our IT needs for several years now. The Cycrest Team is always responsive, professional, friendly, and very knowledgeable with all of their work. Additionally, they use only the best and latest technology in their company. We trust them implicitly to protect us and our employees and we wouldnt do business with any other IT company. Truthfully, we cant say enough about how great this business has been for our company.

Ro
Review №22

Our dental office has been working with Cycrest for 16 years. We tried several companies before we found Cycrest or before they found us. The team is very professional and knowledgeable. They support our office via phone, remotely or on-site. They will work with your office software company directly to resolve your issues. We are now up to 4 dental offices and they helped make those transitions go very smooth. I highly recommend them.

Li
Review №23

I have been using their services for almost 10 years and they have always taken great care of my needs with professionalism and speedy services. If you are like me who is technologically challenged, I would highly recommend them as they take excellent care of their clients!!

St
Review №24

I cannot say enough about Cycrest Systems, they are the absolute best!!! I appreciate there knowledgeable technicians and engineers! I appreciate your 10+ years of service to our business.

Te
Review №25

I’ve worked in dentistry since the late 80’s and have watched dentistry go from pegboard & DOS systems to the complex systems/networks used now… (Wow, am I ageing myself or what!)In the few offices I have worked, I’ve had the opportunity to work with a couple other IT support specialists. Cycrest is by far the company I have the most confidence in. I am impressed with how quick they get to work on your issue and how quickly they resolve it! Not only do they respect your time and urgency, but they follow up and follow through EVERY TIME!I really can’t stress how reliable & knowledgeable Cycrest is, from the first phone call to resolution of the issue.

Ch
Review №26

Our multi-location company recently made the decision to switch from our long-time IT provider to Cycrest Systems, Inc. We knew the transition was going to be a quite process as there were several hardware / software items that needed to be upgraded at the same time. All the Cycrest employees were extremely knowledgeable, patient and amazing to work with. Even though we experienced a few hiccups along the way Cycrest was there immediately to correct them.We have been with Cycrest for a few months now and feel like they are a definite part of our team. They work diligently to not only correct issues, but also to help us to identify future problematic areas. It is a relief to know that Cycrest puts our operational needs at the top of their priority list.

Ke
Review №27

We have used your services for many years. Your staff is courteous and professional. Our calls our answered in a timely manner. We trust that they keep our data safe and secure. Would recommend this business for sure. Thanks as always!

Mi
Review №28

My company has worked with a few IT companies and have found that Cycrest and their team have been the best fit for us. They are very communicative and have technicians at the ready when there is a problem. Weve never had to wait for a technician to help us get an issue resolved. If you are looking for a company that is personable, communicates, and works on issues efficiently, then I would highly recommend Cycrest for your business!

Cu
Review №29

I wanted to pass along my immense appreciation for support of a couple recent events. First, I got a new phone last week and had to get my remote access reset. To complicate things, my office accepted the resignation of our IT Manager and last night was his last day. All the sudden Im roughly in panic mode as I cannot get to anything remotely to support my peeps and also need to update administrative passwords. The team at Cycrest stepped up from different aspects to help me get remote access restored, update this password across numerous servers and devices, and flag our account to ensure it is noted that the previous IT Manager should no longer be calling on behalf of us.Their acknowledgement of the critical and sensitive nature of this and speed at which it was taken care of was nothing short of amazing.It is important you to know how much I truly appreciate all Cycrest does to support me, especially in the face of greater adversity.

Ja
Review №30

Extremely Helpful and very Knowledgeable. They allays provide me with multiple options to my technical issues and the response times are very fast.

Wh
Review №31

Working with Cycrest has made my life so much easier. I tried several other IT groups for my small business and I was always left wondering if I was getting the best service. I have confidence in Cycrest. They are great with HIPAA compliance, and they respond quickly to keep our office up and running when we’ve got patients who need us. My assistant says, Cycrest is always very helpful, friendly, and takes care of any problems we may be having in a very timely manner. The Cycrest team has made any computer issues we have had as stress free as they possibly can. I would recommend Cycrest to anyone!

Tr
Review №32

Working with Cycrest allows the team to give our patients the quality of care that we want to give. We know that Cycrest is watching our system for us and they have our back: A valuable resource as well as great partners. We feel blessed and fortunate to have partnered with Cycrest.

St
Review №33

Cycrest has been wonderful! They have updated and mainstreamed our office with little down time. Their IT team took the time to listen to our needs and communicated well how they would transition our clinic. They are an amazing, friendly, IT team! I would highly recommend Cycrests services.

To
Review №34

Cycrest has been so good to work with. I am very happy about the management and the tech support. Very knowledgeable team. Well worth having them on board with your business!

De
Review №35

I have been involved with Cycrest for over 15 years in my dental practice. They have always been very attentive and timely with any problems that arise. They are great to partner with. Highly recommend.

Fi
Review №36

Im a dentist and Ive worked with a previous IT company before and it was a complete nightmare. I cant believe I actually stayed with them for more than two years. I decided to give Cycrest a try and it has been like night and day. Yes you may pay a little more for their services but its totally worth it! Last year I built another practice and they set up my entire network and once again they did a great job. I would wholeheartedly recommend them to anyone!

Cy
Review №37

Excellent technology partner. We get timely and courteous service every time! They take care of all our IT issues, one less thing for me to worry about.

La
Review №38

Cycrest is one investment I definitely get a return on. Every time I see my detailed monthly invoice, its easy to see the value they offer. The services they provide are absolutely crucial to the success of my company.

Ir
Review №39

I’ve had no complaints since we partnered with Cycrest to take care of our computer network needs over two years ago. I can honestly say I have nothing bad to say. The Engineers are always nice and polite and are a great fit for our staff.

me
Review №40

Ive had no complaints since we partnered with Cycrest to take care of our computer network needs over 2 years ago. I can honestly say I have nothing bad to say. The Engineers are always nice and polite, and are a great fit for our staff.

St
Review №41

I haven’t had to worry about anything with my computers for over 6 years while I’ve been with Cycrest. They have been wonderful and operates with integrity and accountability. The Engineers are great, friendly and very smart. They are hands down the best IT company in Spokane.

Al
Review №42

Really appreciate all of the help they continue to give throughout the workday. They are able to answer all of my tech questions when I need them. Thank you Cycrest, you are awesome!!

Ja
Review №43

Weve found Cycrest after our past IT company continued to drop the ball and kept band-aiding our system. Our company President ask a few of his business friends who they used and Cycrest was the overwhelming response. After our initial meeting, they had a plan, put the plan in action and ever since then, we have been problem free and no longer worry about technology problems. The Cycrest President and every Team member are honest, friendly and very responsive to our needs! Thank you Cycrest!!

My
Review №44

Oral Surgical Associates REALLY appreciates Cycrest. We would not have been able to continue to grow our practice without the superior service and awesome follow thru from Cycrest Systems. Outstanding customer service by every single employee!

Ki
Review №45

The Cycrest Team is fantastic and professional. From the implementation to every day issues, they never cease to impress us. We are very happy to have Cycrest as our IT Partner.

H.
Review №46

My experience with Cycrest has been subpar. The tech who installed my equipment was delightful. He was a kind, young man who is probably overworked and underpaid. He was there to do his job and did it with a smile on his face. My experience prior to having the tech in the office shouldve been a clear indication of what was to come. They are a VERY hard sell to the point where it was quite distasteful. They charge WAY too much for the service/equipment they provide. I would highly recommend doing your due diligence and shop around.I recently read another review of someone (A Cycrest client) whose server updates had been turned off.....yikes! Im guessing they are no longer clients.

R.
Review №47

Cycrest Systems has been a wonderful network security partner. i have had the pleasure to work with Cycrest for the past 5 years. they approach each challenge with professional integrity which shows in the technicians they hire. Their professionalism is seen from their call center to onsite visits. I would recommend Cycrest Systems to anyone looking for network security or offsite IT assistance for any size or type of business.

Vi
Review №48

The engineers at Cycrest are friendly and get things fixed right the first time, which we really appreciate. They always have a timely response with their scheduling services. We wouldn’t go anywhere else for our system’s needs.

To
Review №49

Cycrest has been our IT specialist for 18 years. Being a dental office, any IT problem can slow down or stop our productivity. It is very reassuring that when a problem arises we have someone we can call knowing the problem will be resolved in a professional, friendly and timely manner. Thank you for your continued protection and support over the years with many more to come.

Do
Review №50

Amazing and so quick to resolve my issues whenever I need them. Thank you!

Lu
Review №51

We switched to Cycrest for our small business IT needs about 6 months ago, and its been an awesome experience so far! They fix any issues that come up extremely quickly, and since switching to them we really only have a fraction of the issues we used to have. I would highly recommend them for your IT needs, especially if youre frustrated with what seems like too many issues constantly popping up or slow response times! They go above and beyond at every opportunity!

La
Review №52

Cycrest has been a fantastic company to work with. Very responsive to any and all problems or questions that we have. Our office has been working with them for many years and we plan to always work with them. I highly recommend Cycrest Systems.

Ev
Review №53

I would definitely recommend Cycrest for those out there with computer issues or networking issues. Cycrest has resolved all issues in a timely matter and very professional. They have resolved our issues over the phone or they happily come on site.

Ga
Review №54

Just signed up with Cycrest to revamp our entire IT system here at SkyOne Aerospace. Their team performed an onsite assessment of our needs, put together a comprehensive report and we have decided to go forward with their recommendations.

Ka
Review №55

The team at Cycrest is enthusiastic about what they do, and they have a ton of experience. Fantastic IT company.

Pa
Review №56

I have had a very good experience at Cycrest. I listen to other Dr.’s complain about always having problems with their network and computers. I always mention Cycrest and tell them that they may be paying a little less than me, but I don’t have any problems! And when you call and get cant a hold of anyone, or your company goes out of business, you’ll change your mind and call Cycrest.

Aa
Review №57

I have been working with Cycrest for about 6 months, and have nothing but good things to say about them. They have a great team of engineers, they take care of their customers and they are a great IT company.

a
Review №58

The Cycrest team is always friendly, helpful and quick to respond

Information
14 Photos
58 Comments
4.9 Rating
  • Address:427 W Sinto Ave STE 100, Spokane, WA 99201, United States
  • Site:http://www.cycrest.com/
  • Phone:+1 509-747-9275
Categories
  • Computer support and services
  • Computer security service
  • Computer service
  • Computer store
  • Data recovery service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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