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ClickIt Auto & RV
12021 N Division St, Spokane, WA 99218, United States
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ClickIt Auto & RV
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Ha
Review №1

Mike was very helpful!! Let me test drive multiple vehicles to figure out which was the best suited for our family. He was very patient with me as well. He worked hard to get us the best monthly pricing for our budget and the best interest rate possible! Will definitely be recommending him to anyone I know looking to get a vehicle. Thanks Mike!!

Wa
Review №2

I bought a 2017 Ford F-150 from them in April, 2021. They promised me an oil change, a tank of gas, a spray-on bed liner and a third party $3000 mechanical protection policy with the purchase. The oil was very filthy and more than a quart low, the truck bed was all scratched up with deep gouges. I had concerns about the prior maintenance and condition so they agreed to the four conditions. While it took a month I did get the tank of gas, an oil change and the bed liner installed. When I signed the papers the manager stated that the bank had a better mechanical insurance plan and set that up but made me pay for it. I was never reimbursed or refunded the $3500 for the mechanical insurance plan as they promised! They pocketed the $3500 and still owe me that as agreed in writing! They talk a good line but do not perform as they promise! I would not buy another car, RV or anything else from Click-It!

Ja
Review №3

DO NOT BUY OR SELL A VEHICLE FROM OR TO THIS LOT. We had this lot offer us $10,000 for our Expedition on Sunday I had to talk to my wife about the offer. We accepted the offer verbally with the salesman. We had to wait for payoff from our bank. Today we received a call saying they can only offer $8000.00 on our trade. We were totally upfront with these people about how much we owed and we would cover the difference from the beginning.

Va
Review №4

Didn’t purchase a vehicle but they bought mine! The transaction was quick and painless. Never tried to change the agreed on price, or change the deal in any way. No BS from start to finish. They will definity be my first stop when I’m back in the market for a vehicle!

Sh
Review №5

Jake Smith and the rest of the Click it Auto and RV team were extremely helpful and kind. My wife and I experienced the best hospitality and easiest car buying ever! I would highly recommend stopping by this place if you are looking for a new ride!

Je
Review №6

Bought a Sante Fe from them. Did not tell me it had been returned until after signing paperwork. Ive had to do nothing but work on this car- the muffler popped off- both CV axles, now both struts. I have put $5000 into the car and Ive had it just over a year. When I brought up the problems the general feeling was,thats your problem now.DONT BUY FROM HERE.

Ky
Review №7

I worked with Antonio and his team and they are an amazing team they did every thing they could possibly do to help me get into a car they’re all kind caring people and I couldn’t be more thankful. They’ll work as hard as possible to take care of you and try to meet your needs. If anyone needs a car this is the place to go! Thank you guys again!

Ca
Review №8

I seldom purchase quickly and I seldom trade in anything. But I did both last week at the Click It Auto center in Wandermere. I found several very high quality SUV’s and picked two out and drove both of them. I ended up getting a good enough trade in offer to take advantage of it and the convenience of not selling my truck myself. Everything was conducted without any high pressure tactics which I appreciated. I left with a full tank of gas and was also provided some extra service after the sale. Jeremey, the sales person and Christina, the manager were fun to work with, I’d recommend them.

Ti
Review №9

While they have good prices they dont follow through with what they say unless you bug them slot. Too many turnovers in employees. And takes too long to get a straight answer on your deal. What should have taken an hour at most took almost 4.

Fe
Review №10

They care about your business, they want you to come back...Highly recommended. After a couple of days researching and visiting every possible dealership in town, they were the ones who met all my expectations. Great deals and a friendly customer service. We are very happy with our truck, very clean and well maintained, we are impressed. My trade in was fair as well as my monthly payments.They will definitely have my preference and recommendations for future business.Andrew, Blake, Chris, Ted, and Click It Auto & RV team,Thanks a lot for everything!

Mi
Review №11

Excellent all around! We went in to trade our rv for a different model and found one we liked (brand new). We got the trailer home and immediately noticed water damage that we missed before. That night it rained and leaked severely. I called the salesman(Ryan) and he had me send him pictures. He then had me bring the trailer back for the service guys to look at it. They confirmed that it had been leaking for awhile(manufacture defect). Ryan and the GM took the trailer back and got us completely out of it. They worked to get us into a similar rv quickly. We ended up with a better model and got a really great deal. They were so helpful and professional with our entire ordeal. I couldn’t be more pleased. Ryan was awesome, the GM was very helpful, Jeremy in finance, and the service and maintenance guys were great. Thank you for such great service!

Ti
Review №12

Wonderful staff/ family...

Sa
Review №13

They are amazing! Great customer service. They worked hard to find me and my fiance our perfect truck. I would recommend everyone to go there.

Pe
Review №14

Mark and Jeb were very professional and knowledgeable. I recommend them to all. I was referred by my friend and he is getting $100. Chris the manager seemed very eager to earn my business.....wasnt anything he would not have done.

My
Review №15

I have a coworker whose fiance works here and I reached out to start looking into a family vehicle; something nice with 3rd row seating capabilities. Even though I was unable to make it on-site to be serviced, I was helped via mobile so it worked out with my schedule; replying when I could reply. Even though I did not find interest in the immediate vehicles, multiple employees never forgot that I was looking! A 2014 Limited Edition Toyota 4Runner had just been traded in on-site and I was reached out to very quickly. I was immediately interested but was hitting financial issues. They worked with me on estimates that were very accurate, provided me with best and worst case scenarios, and had patience with me taking time to give them a straight answer (we were very indecisive). In the end, we purchased the 2014 Limited Edition Toyota 4Runner and the experience was quick, painless and even enjoyable.

C_
Review №16

Adam was extremely helpful in my search for a new used truck. When an issue arose with the vehicle I chose, Chris was there to take care of it and I was back on the road and feeling confident in my purchase within a few hours. Excellent service all around. I would be glad to repeat the process again.

Fr
Review №17

Purchase was very easy, not a lot of pressure from sales staff. Brook, our sales person, was great. Paper work in Jeremys office was quick and easy. Had a few issues with trailer, it was used, after sale and first time out, but they were handled quickly at service.. Cant say enough about our service adviser Kevin, he was amazing at getting all of our issues taken care of.

Mi
Review №18

Great people. Gave us a better deal than we thought we could get on our trade in. Thank you

Mi
Review №19

I am late with this review. I bought a 2012 Chevy Silverado 2500 last August. I am very happy with my purchase, even 7 months later. Owner is a great guy. My salesman was very young but called me on a Sunday to show me my truck. It was exactly what I was looking for. Got a great trade in price. Sealed the deal that Sunday. Its been an awesome truck so far. Thanks Click It!

JD
Review №20

Awesome experience! Ive bought a camping trailer and vehicle and had a great experience both times. Jebidiah was very helpful and low pressure. I would recommend this place to anyone!!

Pe
Review №21

Dont go here. They dont even know what the word HONESTY means! I was by myself when I had a question they would gang up on me then tell one lie after the other and each person added to each lie. The problem is that I didnt find out until the transaction was completed and I was stuck with a trailer that I didnt want.,!,,

Jo
Review №22

To start, I am only going to give 4 stars because I was handed off 3 times as I was looking at trucks. It was pretty apparent the first two guys knew nothing about the vehicles on the lot and kept handing me off to someone that could answer questions. Ive been in sales, even car sales for a short time.....you have to know your products.....plain and simple.Aside from that, the final sales person I ended up working with, Austin, was great. He was helpful and knowledgeable and actually pestered finance every few minutes until I got in to sign the docs.Bill in finance was great to work with. No pressure to add extras if I did not want them, just moved on to the next item on the list. Was patient and explained things when I had questions. When I did not like the financing options they offered, he was very patient as I worked with my bank to get the loan completed.Over all, one the best car buying experiences I have had. I will be back.

Ki
Review №23

Ric Andrade was the best! What a great guy to talk to and laugh with! He has us rolling with laughter. And to sweeten the sale he offered us his saved half of a Hershey bar. Great buying experience. Wonderful people to work with! Great buying experience. Will recommend them to everyone. Be sure to ask for Ric! Tell him Kim sent ya.

Li
Review №24

Rick, Jason, and Chase are the three gentleman that I had the pleasure of working with and helping my elderly parents find the best suitable trade in for my mother who has a broken back so that she could easily get in and out of her next vehicle that my 88 year old father would be driving around. First, they made us feel like we were at home, made our transactions and test drives as easy and convenient for my elderly parents. They claim Jesus Christ and most importantly want to help out the community. Perhaps we could have gone and found a dealership with other vehicles perhaps lower money, but the service is what kept us to want to do business with them. Thank you gentlemen

To
Review №25

My husband purchased a new truck today from Click It and we are beyond thrilled. The process was easy and convenient from the second we drove on the lot to the second we left. Our salesman Andrew was knowledgable, friendly, and very attentive. They gave us a killer deal and did everything they could to accommodate us, even filled up the gas tank (diesel)!!!! I HIGHLY recommend click it for your next vehicle purchase, drop in and see these guys while they have killer sales going!

An
Review №26

Dan Anderson was our salesman - no pressure but very knowledgable. We enjoyed the experience and the unit was ready when promised. Great work- ask for Dan if he is available!

Da
Review №27

Stopped by just to look. Left with one incredible deal on a truck!! Thanks guys

Bo
Review №28

Clickit RV is a great place to purchase an RV. we showed up just to look, the sales attendant spent several hours showing us various models until we found the trailer that fit our needs. the sales staff worked with our budget and got us the financing we needed also.had a problem with one of the propane pigtails, they replaced it under warranty no questions asked.would highly recommend this place to anybody in the market for an RV.

Ph
Review №29

Our salesperson was great! Friendly, funny and very helpful. The guy training us did pretty well, but left out a few details we needed to know. At the time, we didnt know what questions to ask, but later we did. But he was knowledgeable and helpful.

Na
Review №30

The best car buying experience ever. smooth and painless from start to finish. Dave was the nice guy with the beard. down to earth and maid me feel like I was family. I felt no pressure the whole time and he sold me my slightly used car at under book value. I would refer a friend or even my mother.

Ni
Review №31

Andrew was by far the most helpful associate i have ever dealt with when it comes to getting a new/used car. He answered all my questions openly and honestly so i felt confident in knowing i was getting exactly what i was buying. Highly recommend this location when it comes to buying a new car!

P
Review №32

Our salesman Paul Mueller was great. He was patient and through. He listen to what I wanted and helped me find the perfect Motor coach . I never felt pressured and the buying process was pain-free.

ar
Review №33

New truck good buy from them

Oa
Review №34

They lied to us (contacted from Facebook marketplace) and we drove 2 hours to get the car. We found that the door handle was broken and check engine light was on. The staff told that the car was for sale at that price because of the issues. He did not mentioned of any issues when i asked about any via Messenger earlier. Some dealer is going to buy the car “as it is”. we may take the car in the price they have mentioned in the Facebook marketplace.

Wi
Review №35

Great guys! Great vehicles! Great customer service! Clean and neat. 10/10 recommend. Awesome selection of low mileage trucks!

ma
Review №36

Romero was the most friendly, helpful salesman! We had the best car-buying experience here at Click-it. We will definitely be returning for future car purchases. No hassle, pressure free and quick! What more can you ask for?

Ta
Review №37

Mark was a pleasure to work with he was very helpful and knowledgeable. Chris and him work really well with financing my fiancé and I’s New truck, giving us a great deal. I highly recommend coming to them to purchase your next vehicle.

Je
Review №38

Never again, I hate this place! Please keep driving and find another dealership !On December 2016 we purchased our first family car, well these people take hours and hours trying to finance cars and did I mentioned we drove 3 hours away just to come home to a car that needed a sensor and you can call them all day about it and they’ll either be on lunch or say they are with a customer that they will call you ASAP and a whole day can pass and that call will never happen and then they sell you warranties that don’t even work! And then you have to fight for how much they can give for referring a friend! Till this day I haven’t received my 50 dollars !!!

An
Review №39

Andrew helped me with finding the perfect car for me and my family. Hes super friendly and helpful. would definitely recommend him and this lot !

Ke
Review №40

These guys really know how to treat their customers!!! I will definitely recommend everyone who is in the market for a new vehicle to come here .... Thanks Brad for going above and beyond. Thank you too Andrew

Co
Review №41

Salesman Romero was pleasant and helpful. He listened to our interests and needs then showed us exactly what we were looking for. Then he made us a deal we couldnt refuse! Looking forward to picking up our new home away from home.

Al
Review №42

We had a great time purchasing our camper! Our salesman Paul helped us find exactly what we needed and was great to work with. Every was super nice and patient. I highly recommend this place!

Ja
Review №43

Bryson was easy to talk to. And helped me get the deal I was looking for.

Ka
Review №44

I had a great experience with all of the staff. Our Sales person was very accommodating and not pushy. Our Finance Manager got us the best finance package possible. Id totally recommend this dealership to my friends and family. Thanks again

Sa
Review №45

I purchased a camp trailer a few weeks ago. I was told the keys were hidden in it. (YES, MY BAD FOR NOT CHECKING BEFORE I LEFT) but the keys are not to be found. I messaged my salesman a week ago asking where they might be. He said Wednesday he would be into the dealership and would figure it out. I havent heard from him since. This isnt the first/only worrisome thing about the whole process. The bbq that they threw into the deal had brackets screwed onto the trailer incorrectly, to where the bbq couldnt even sit in them because the wheel well was in the way! Good thing my boyfriend was able to rig it... over all, Im a little peeved. I hope to hear from someone soon.

Tr
Review №46

These guys are awesome great Egor showed us great customer service.On our way out the door in our awesome Jeep Kenny said if we ever needed anything we were not alone and to call if needed they held up to the promise and helped us even after we purchased our vehicle I recommend buying from thes guys any day!!!You will be in great hands.

An
Review №47

After explaining our situation and saying specifically that we did not want to use a certain lender we were left sitting for an HR only for the salesman to come out wanting to submit to lender we said we didnt want to deal with! Total waste of time.

st
Review №48

Igor was a great sales man. I got a good deal on a very nice 2013 Mitsubishi lancer. I would come here again to buy a car. A++++

An
Review №49

Mark over at click it auto and rv was very helpful, at first it looked like I wasn’t able to get the truck I wanted. Mark and the finance team were able to get me into it. I highly recommend talking to Mark, Jeb and Bryson. Good dealership to look for a rig

Jo
Review №50

Salesman Chris Famalaro for click it rear ended my daughter’s car and totaled it on Monday of this week and presented a fake/expired insurance card at the scene where he was given 3 citations.It’s unfortunate in so many ways. My daughter is not only without a car but with injuryI am not sure what kind of auto sales company employs such a loser and represents the company by literally handing out his sales car at the scene of an accident. If the employees don’t represent this place as a whole I don’t know what does.Very DISAPPOINTED!!

Mi
Review №51

Easy to look for a vehicle and very friendly staff. They are able to work with you, no matter how good or bad your credit is. They also try their best to work with your budget and they listen well to what you want, if they dont have it at the lot you are at, they will look in other lots they have and find what youre looking for.

Je
Review №52

Easy to deal with. They listened to our concerns and allowed us all the time we needed. They were very personable. We would buy another vehicle from them.

Co
Review №53

They hooked me up with a good deal, and the staff was friendly and helpful.

Ro
Review №54

Amazing place. Andrew was a great salesman and they will do there best to work with you!!

Kr
Review №55

Very unhappy with the whole experience I went through today. We did the financing application over the phone with a sales person. An hour after that they called us back and said we were approved for a travel trailer. Mind you we live in Tri Cites and had a two hour drive. We told the sales rep what time we would be there (and we were on time), but still had to wait a half hour for him to show up to help us. He started showing us trailers and not.a single one 1 of them was one that I had discuss with them over the phone. They tried to get us to purchase trailers that had severe water damage and even one of them had mold and mushrooms growing in it. We argued and fought with them for 5 hours and finally found a trailer we were happy with. So.We started the paper work so b we could take trailer hone today. Only to find out one and a half hours later that we had never been approved for financing. We had to cone hone without the a trailer after spending 6 hours with this one company. This has been the most frustrating experience ever. I WILL NOT RECOMMEND ANYONE TO DO BUSINESS WITH THIS COMPANY. NOT ONLY DID THE SALES REP LIE TO US OVER AND OVER AGAIN BUT THE OWNER HIMSELF LIED TO US. HE TOLD US HIMSELF HE WOULD GET INVOLVED WITH OUR DEAL TO MAKE SURE WE HAD A TRAILER TODAY. AND THEN LEFT THE OFFICE AND NEVER CAME BACK.

Ja
Review №56

My check engine light has come on two times in the first month of purchasing my truck. And know my license temp has been expired for 7 days and I have called and called and they will not return your phone calls! I feel like this dealership I just interested in sell a vehicle and does not care about customer service after the purchase. HORRIBLE FOLLOW UP...

dr
Review №57

Drove an hour to collect a “prize” that I was told I won, ended up at the tent sale where I explicitly told the salesman I was only there to collect my prize and not purchase a car, he sat me down and disregarded what I said, started taking my information down (I thought it was for collecting the prize) until he asked me for my ssn, which is where I politely told him for a fourth time that I wasn’t trying to waist his time and I wasn’t there to purchase anything, before I finished my sentence he got up and walked away like a complete a-hole, then got mean mugged by the rest of the sales team as I left empty handed. Worst experience ever, 10/10 would rather piss into the wind.

Ch
Review №58

I bought my GMC Yukon yesterday and I had the best experience. Dave made me feel comfortable and easy to make my car buying experience happen. Thank you Dave! I love my new SUV for my growing family.

Aa
Review №59

Be sure to check their prices on OFFER UP first because they will jack their price up a few thousand dollars and knock off a thousand so you feel like you are getting a good deal, while the price listed on OFFER UP is still less than the price at the lot by a few thousand dollars and they tell you they don’t use OFFER UP for advertising. Lastly look up the term YO-YO zing for car salesman, perfect example.

Ca
Review №60

Had a wonderful experience with Andrew he was amazing and his manager chris gave me an amazing deal I would highly recommend them if you need a new car

Da
Review №61

My sales person Brooke was great in every way. I got an awesome unit at a very fair price and love my class c. The service dept. leaves me questioning their organization. Part of the sale was the agreement they would put a 10k pound hitch on it for me. When I went in to pick it up they had not put the new hitch on. The apologized and told me they would have it by the following week. At that time no one had still ordered the hitch. Then the service department told me they were going to have to subcontract that out. They sent me to another company way out in the valley, then when i took my RV out to have them install the new hitch, Click-It had told them the wrong vehicle therefore it did not fit. So the company reordered the correct hitch and I had to make another trip out to get it installed at that time. The other situation was at the time of sale I was told they did a complete TDI pre-delivery inspection on the vehicle. Then I find out you have to pay $2,000 for that PDI!! after I paid them their ridiculous $2,000 PDI fee to make sure everything worked and fix what didnt, the speakers on the outside of the vehicle worked intermittently. They did not fix that situation before delivery of the vehicle. I then had to make an appointment with their service department about 10 days later, take the vehicle and drop it off, let them fix it, pick it back up later. Not a very clean in and out deal in my opinion. I feel this could have and should have been a lot easier experience to get my vehicle delivered to me in the appropriate and agreed upon condition. Sales department was great, but the delivery and service department was definitely not the best. I do however love my Class C rv and have enjoyed it all summer!

Mi
Review №62

Good experience, helped me a lot. Dave Mook, salesperson and Igor were a great help and made me that much more certain to purchase a vehicle. Highly recommend buying a car from them and Click It Auto!

Al
Review №63

Great place! Found the perfect vehicle. Great guys worked with us and we got a great price and great vehicle for our growing family!

Ma
Review №64

Good customer service damion Moore was great help

Mo
Review №65

When a deal is signed and you agree to 3 payments for the down payment and then it takes almost 3 weeks to finalize the deal....and then after telling you the payment schedule will start over with the new deal they take the entire down payment out of your account. Payments mean splitting something up, not taking the entire thing. Worst car buying experience I have ever had. Wont ever go back and hope nobody else does. No talking to them, they just ignored my phone calls. #crooks

br
Review №66

Ok. Ive given it about 8 months since we bought our car to leave a review. We bought a 2012 GMC Acadia. Car looked great. Pulled off the lot and it threw a timing chain. Hey, it happens. They hooked us up with a lot car while they figured out how to fix it. Long story short, 3 months later we get our car back. During that time i spoke with Dan Arotta and Ace while we waited for our car to be fixed. We were told they were going to drop a brand new engine in it. Not a remanufactured. Not a rebuild. Brand new, they were very clear on this. I followed the instructions I was given as far as my oil changes. 2 months later, the starter goes out. I get it fixed because we bought the warranty. Another month goes by and our alternator shorts out. I also had to replace the coil packs and spark plugs. This month I replaced both front struts, and the catalytic converter. I checked my oil today and found that I am burning oil at a rather alarming rate. Shouldnt be doing that in a brand new engine. I dropped a borescope into the cylinders and they are caked in oil. The exhaust ports have large amounts of carbon build up. This engine is used. Probably the same one that was in it when we bought it. DO NOT buy a car from this lot, or any of its sister lots. If you do, get the warranty and be ready to have it in the shop... ALOT.Update: against my advice my sister bought a car from on of these guys sister lots, and now shes having transmission issues. Its been less than 2 months.

Ja
Review №67

I had a great experience here. I worked with Geno and he was wonderful. I would definitely buy another car here,.

Ly
Review №68

They were open and seemed sincere about what they were selling. Very helpful as well.

ja
Review №69

The service folks at ClickIt have been great in helping me with repairs and adjustments to get me back on the road fast. Thanks Wex - you worked miracles!

Gr
Review №70

Good folks at Click it Auto. I had help from the crew and especially Kameron Smith. No pressure sales and a good value on the Toyota Prius c, that we purchased.

Co
Review №71

Larry is a very professional and informative salesman. He answered all of my questions and diminished any quarry I had about buying my first vehicle. I would refer him to all of my friends and family any day.

Li
Review №72

Wonderful service, knowledgeable salesman. Head in and talk to Daniel glessner and they’ll work it all out for you

De
Review №73

Nate was very helpful in getting our truck and 5th wheel deal finished in a rapid but professional manner. I would suggest Clickit RV and ask for Nate any day. We have been looking for over a year for the right deal and we came back to the original place we started,we are very satisfied with our deal!!Debbie Stevens

Me
Review №74

If I could give the a zero I would. The buying experience was terrible, the minute we signed the first form the manager ignored us and all our further questions. They told us the car only had one owner but we found a sticker for Budget Car Rental - so our previous owner was a freaking rental car company!!!!!!!!! They filled out the paperwork wrong and sent our license plates to Cheney not the Valley. Every time I try to talk to someone, I get the run around and nothing ever gets solved. I would never buy from Click It Auto and recommend you dont either.

Tr
Review №75

Excellent location. Very easy to work with. Very fair with pricing. They really care about the customers.

Ri
Review №76

They say theyll help you find a car. Theyre just another used car lot. All they want is that sale

Je
Review №77

What a TREMENDOUS experience we had at Clickit RV from start to finish!! Thank you TAMARA McCRAY for leading us to our dream Coach! You spent hours with us going in and out of many Class As , remaining calm, genuine and going above and beyond to deliver a professional, non-pressure sale. You were nothing but genuine and thorough in your delivery. We felt so blessed to work with you. Thank you for introducing us to ROGER to work out the details - what an AMAZING Manager and leader of Clickit RV....truly another Blessing to add to our long list! ROGER you DELIVER and lead your entire team with class. Every sales person was engaging and happy. What a great vibe! That clearly comes from your leadership... We are grateful to have been a part of it ! Special thanks to JUSTIN and HIS TEAM!!!!! All of you were simply AMAZING , thorough, and generally thrilled for us in our purchase of the Berkshire, spending over 3 plus hours with us for our walk through! We felt so special being greeted by Justin, his team and TAMARA awaiting our arrival in the Coach!! We are touched beyond belief with our entire experience. So blessed to have walked through your front doors...that I might add, were opened for us by a smiling -non-pressure sales woman welcoming us to your business. We give you 5+stars and have already spoken volumes about our experience to many ! Thank you from the bottom of our hearts! Eamonn and Jennifer Culkin

Pa
Review №78

We were treated very nicely and didnt feel pressured to buy something beyond our means. They took very good care of us.

Be
Review №79

Bought 2014 Jeep Grand Cherokee eco diesel fully disclosed Carfax looked great nice rig but a sure lemon underneath. Was misled and sold on factory warranty still being in place(Not) also purchased aftermarket AUL Warranty (garbage) after 60 miles check engine light came on. After a month of runaround between 4 dealerships and countless hours of headaches through the holidays I learn that ALL Canadian vehicles warrantys on Jeep Chrysler Dodge Mopar Fiat are null and void after it comes to USA. Sounds like a huge scam. Gotta love import export laws. What a joke, dealers who have this practice of buying these cars outa Canada knowingly selling them on the premises that they are still under factory warranty is fraud.After all this I ended up with a Subaru that is built in America with a factory warranty that is honorable.They say they are here for u (right) at your expense. During financing trying to get my money back they try and give u a trade in value on the rig you just bought from them and expect you to EAT the costs on them selling u a lemon including filing fees any profit any trade in or cash. These guys are a joke in my book

Wh
Review №80

Dave & Romero were great to work with, they worked with me on my terms and set me up with a sweet ride. I would recommend Click it auto to any of my friends.

Ch
Review №81

Bought a vehicle from them awhile back. Salesman are completely untrustworthy! We were lied to and the manager blamed it on the salesman language barrier because he was Russian. Stay clear! These vehicles dont even have to pass inspection, they make them look ok and sell them. They do not care about your families safety!

Vi
Review №82

Purchased a 2009 Chevy Silverado, from Jason which was an awesome salesman, he went beyond himself to get me the deal I want I told him the only way to sell me was to get me payments $400 or less he spent an hour going back and fourth with the financial agent and fianlly got me payments at $425 a month which to me was awesome it was a nice experience up until I got my first truck payment at $511 turns out the my contract was turned over to anoyano agent which fixed my contract some how to a higher interest rate, turns out before I received my first payment I was called in by this agent that name is Gino, called me in saying the first bank denied me and another picked me up which increase my payment by $80 dollars I wasnt aware of, it was never disclosed to me or mentioned, all I was told was I was signing a new contract with a new bank nothing more, when I return to dispute the matter, he insisted that he mentioned it which I know he didnt because the agreement with the salesman was $400 or less so it turns out I called the credit Union the first agent I spoke with I ran NY side to him he agreed something wasnt right he insists I call the better business bureau, and the second agent agree that I was informed on the changes as far as higher interest which she knew nothing about, only to find out that the financial agent at CLICK IT auto sales on division was the boyfriend of the chief officer and that same credit union, so with that being said I will never and advise anybody to never do business with that firm in top of that after complaining to a few associates of click it, I was a house hold name and when my plates cane in I was never called and when walking into the primary lot where I actually purchased the vehicle, they knew nothing about them so I end up going into the hwy395 store, and my plates where there and I was told they been there 1 month, but I was never notified, with all this said bad business isnt good for a small City like Spokane, never again, to think I walked in there ready to purchase a 5th wheel to, I guess everything happens for a reason

Am
Review №83

This is by far the worst dealership I have ever been to. They are pushy and over priced. We spent five hours there, told them from the start we were not purchasing today just looking to get an idea of what we might want, they kept us there for an hour and a half past close trying to sell me something I didnt want. They hit my credit twice, I only agreed to one inquiry. They had one vehicle almost double the blue book value.. try and look else where I know I will from now on.

Da
Review №84

I would not buy a RV From a company who allows their sales manager Nathaniel Brown who looks and has access TO YOUR PERSONAL INFORMATION Be involved in anything. This MAN steals from churches??? Please Tell me HOW you can trust him with your private information if God cant

Ma
Review №85

If I could give zero stars I would. Tried to get away with selling me a Jeep with a burnt transmition. After arguing for a month the rebuilt the tranny for me, but there was still plenty of problems. Rear main oil leak, knuckle behind the driver tire had no cotter pin and was falling out just to name a few of the expensive repairs. Ignoring a quite a few other fixes, I definitely got screwed as they took their time to fix the tranny, within my 30 day warranty it was to late to take it back.... very untrustworthy.

Je
Review №86

Thanks to the excellent staff and quick process, we are now the proud owner of an F150 truck. Thanks guys, we will be back and highly recommend you!

Sh
Review №87

People, please do not purchase autos from this dealer. I sent a letter twice with NO response of any kind and am VERY disappointed in silence from this company and stuck with a truck with problems:I first looked at a red Chevy truck with Igor that he told us we could get for $8,500 so we came back to Clickit Auto to drive the truck which I really liked only to discover that Igor had quoted the price wrong and it was over $11,000. Dan suggested a truck from another lot. Came back again but only got a short test drive in town. Questions we asked were that the electronics all worked and that they would find the sound system face plate and that the truck had not been smoked in - these are not the case. I see now that it was far to short a test drive, Christina did not have good knowledge about the truck and we did not get to test enough of the functions.I liked the truck and they were going to detail it, fix the door stripping, get the radio cover. Came back on Friday and discovered the truck was not ready. They had not found the face plate for the Kenwood Sound System. The door stripping had not been fixed. We waited while they had an inexpensive Pioneer radio/disk player installed, and disconnected all the speakers and amplifiers - leaving them in the truck, unusable. One of the agents put some glue on the stripping which did not hold. I discovered door locks on the passenger side don’t lock automatically, cruise control does not work at all, odometer shows up sporadically (they knew this and said it was working), the key control box does not lock or unlock the doors even though it registers a green light so the battery is working. Christina told me the smell was from shampoo and as the days went by I discovered that this car has been smoked in. The stripping on the door has completely fallen off. The rotors hop when stopping after going faster than 30 mph which I did not notice until I was on the way home. She forgot to put the temp license in the window and did not order my special plates. I called 4 times, owner was gone and his voice mail full. Tried to get the sales mngr to approve return. No response. Found out too late my sales girl had left the employ. Sent a letter. no response. sent another letter, no response. I have wasted my money and now have to fix all the things that we had asked about previously. I feel we were lied to, I feel we were ignored. I feel we were bait & switched. I do not recommend this company for any purchase.

Al
Review №88

Just purchased my first car, and Ramiro helped us get the best deal and made the whole experience smooth and easy. Thank you!

Ju
Review №89

Igor great customer service took very good care of me very appreciative of Igor kochergin

Pe
Review №90

Ramiro and Dave were great sale staff loved the truck I got would recommend to all my friends and family

Lu
Review №91

I will post this adding a star for the poor sells person who had to call people on craigslist, even though the box was checked for no outside solicitations. So they blow up you phone leaving messages that you car is one they are looking for and you are already offering at a great price they would like to buy it and add to there stock. They want you to bring it to them so they can look at it to buy. They wast about 3 hrs of your time looking at your car. Mine looks and drives neer new i detail my cars and maintain them so good you would think every car i have is new no lie. Anyway the sales manager take about 4 days to get back to you with an offer so low it would make you so mad. If they can get near new cars at auction dont waist real peoples time go get them there sell them to poor people at huge mark ups. I understand people will pay way more at a dealership for not as good quality as a private party, there is always a reason people trade and or the car went to auction and it is never good for you. If you want a good deal go private party no make up for dealership and you are most likely getting a better car. Just as a heads up all cars in Washington are sold as is. So why pay $1000s more at a dealership. They dont stand behind there cars anyway.

He
Review №92

I had Great service with Dave and Ramiro while at Click It. I recommend coming to Click It for anyone looking for a nice reliable car.

An
Review №93

The experience that I have received was so offensive that I had to just leave. I drove nearly 2 hours to purchase a vehicle after talking with the salesman over the phone for a couple of days. Prior to driving all the way there I was told that they just had the vehicle detailed that morning for me and when I arrived it appeared likely that it had never been detailed. Broken door panels and parts laying in the back, change on the floor, misc garbage under the seats, and most offensive was the marijuana residue in the glove box and seat pocket. Not only was the vehicle never cleaned or anything repaired, it was advertised with additional items that have supposedly been stolen. All I got was one lie after another. Did not even feel comfortable with the salesman in the vehicle with me.

Ta
Review №94

Great customer service, Dave and Larry are very helpful and resourceful. Very enjoyable experience

Aa
Review №95

The one and only star given in this review is due to the fact that the vechicle we purchased from Click it Auto was, and is a good vehicle. The exclusion of the other 4 stars are due to Click it Autos lack of integrity, and most importantly, their lack of honesty. Ill try to be brief with the facts but if you dont care to read them, Ill just say this. Click it Auto is the iconic definition of a sleezy used car dealership and I would strongly suggest you shop elsewhere.Earlier this year I found a vehicle listed on Craigslist that looked intriguing. The ad seemed to be from a private party, but after contacting the seller, asking questions and deciding we wanted to take a look, we were informed it was at Click it Auto Wandemere. No problem. We drove 45 mins to see it and long story short, we wanted to buy it. Time for the haggling game. After hours of time spent, Click it knocked off a few hundred bucks from the asking price and we struck a deal. It was late in the day at this point, so we agreed to their offer of coming back the next day to pick it up. The reason for this was to give them time to detail it and prepare the paperwork in order to streamline the process. Again, no problem. We agreed to come back the next morning to pick up our new vehicle.The next morning the salesman contacted us to make sure we were still coming at the agreed upon time. Of course we would be there. We want to pick up the vehicle we agreed to buy. We drove another 45 mins back to Click it auto under the preface that our vehicle would be clean and ready to go. All that was left was to sign the paperwork, and bring the car home. This is where Click it Auto showed us their true colors.We arrived and were escorted into the back to finish the deal. All the paperwork was laid out and we began signing. It was at this point that Click it informed us that we would not be getting the vehicle that day. What? Why? Apparently Click it had just acquired this vechile from an auction in Canada and the process to get it titled and licensed in the US would take a few days, maybe as long as two weeks. I asked, so why are we here! The reason was because click it wanted us to sign. They wanted to make sure that legally, the deal was done. They easily could have called us and we would have still wanted it but they didnt want to take that chance. They wanted to have us there in person, with pen in hand, before they gave us the bad news. So after taking a day off work and driving 45 mins each way, we had bought a vehicle that we couldnt pick up until furthur notice.One of the reasons we were looking for a vehicle was becuse my mother had an upcoming long distance trip and needed a safe vehicle. She was going to use the vehicle we just purchased but that obviously could not happen. After expressing our frustrations, Click it did provide a loaner. They let her use a car that smelled like the Marlboro mans ash tray and they did put $20 of gas in it since it was on empty when they gave her the keys. Now we just had to wait to pick up the vehicle we purchased.Nearly a MONTH later, we were informed that the vechicle was finally ready for pick-up. Another 45 min drive back to Click it. We dropped off the loaner and got the keys to our new car. It hadnt been detailed, but they were nice enough to vaccum it out for us. We did a quick walk around before departing and noticed that the back bumper had been DAMAGED! Unreal. The back right sensor was broken, the bumper was cracked and the paint was obviously chipped. None of this was there previously and we had pictures to prove it. Demanding resolution click it agreed to fix it. They would only fix it via Click it Autos repair shop. Being that this was the shop they had just blamed for the damage, I refused and asked to take it to a shop of my choosing. They would not agree. It was either have them fix it or we pay out of pocket to have it fixed somewhere else. We obviously chose the latter.All the aforementioned reasons lead me to say this. DONT GIVE CLICK IT AUTO YOUR BUSINESS

Na
Review №96

Traded in our class C motorhome for class AWe had an excellent experience with Clickit rv. Our salesman PaulIverson was very accommodating. Angie in warranty was very helpful.

Sh
Review №97

Geno is an awesome sales associate.. Great deal on a great car with no bs

Ka
Review №98

Great dealership, good prices,very nice people thanks to Austen and Travis that help me choose the right car for me and my family👍

Ja
Review №99

Eric was very helpful and stayed with us the entire time the deal was being completed.

D.
Review №100

We had an appt with a salesman and he stiffed us, sold the car we were coming to see and didnt call or anything. we came all the way across town. The sales staff is slovenly and uninformed. We do not recommend this place.

Information
25 Photos
100 Comments
3.9 Rating
  • Address:12021 N Division St, Spokane, WA 99218, United States
  • Site:https://www.clickitautoandrv.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 509-242-3234
Categories
  • Used car dealer
  • Car dealer
  • Motorcycle dealer
  • RV dealer
  • Used motorcycle dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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