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Walmart Auto Care Centers
9212 N Colton St, Spokane, WA 99218, United States
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Walmart Auto Care Centers
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Co
Review №1

Well I guess my oil cant be changed due to my window not rolling down?? Was super confused my windows all work as soon as I left my passenger window started working. Was told they couldnt change it due to safety reasons honestly not recommending them to anyone.

An
Review №2

Walk in service,went shopping came back 20 min later and oil change was done. Great price

kb
Review №3

Getting a cheap oil change resulted in an oil leak that cost $800 to fix. My sister and mother had problems after getting their oils changed here as well. It truly is not worth it to get your oil changed here and by the looks of reviews, I wouldn’t suggest any other automotive services either

Iv
Review №4

Had a tire get a curb rip just out out the walmart , looked on line to see if they fixed flats but and site stated they were open so sent my friend to them to get it fix , call to get a head start on a spot in line , and the phone just kept ringing finely got answered only to get told the tire center was closed a month before . we going shopping there all the time and there is no signs up stating that the center is closed due to covid was what i was told from the person who finely answered the phone. no message on the tire centers line , like there should be . then i get told out the far out valley store has the tire center after telling the person already the tire was flat .

Ro
Review №5

Very easy to get what I needed! Quick and pleasant.

wi
Review №6

Bought 4 new tires. Waited a week for them to arrive. Spent the extra$$ for the upgraded install service. Took it back 5 days later, to have rear tires rebalanced. One was 1/2 the other a full ounce off. I dont drive this vehicle, my wife does. I drove it on the freeway, and it seems the front tires need to be properly balanced as well. Not happy.

Al
Review №7

Horrible experience. They even kwft my old headlight bulb under the hood on my battery , I found it when I opened the hood the next day! Not only that but they lied about topping off and checking fluids as well . they might be the cheapest around, but theres a reason for that. My car sounds worse after I brought it in for a simple oil change than it did before I brought it in! Smh..

Ha
Review №8

The auto techs are to the point and dont nickel and dime ya! They offer a techs advise in auto care. They are professional and act like it! Friendly and most energetic and always have respect and common courtoursy!P. S. They have great prices on all auto care that they have at the specific store your at.

An
Review №9

They are by the book. Can find great deals online or they even will have tires on clearance. But if its not oem they may give you a headache

Za
Review №10

Website says theyre open, but it isnt until you drive out there that you find out they are closed. Sure, inside is open if you wanna buy the parts and do it yourself

De
Review №11

I had a flat tire on Father’s Day and had planned on going out of town. This was the only place open and first come first serve. I was treated quickly and everyone was cheerful and helpful.

Ke
Review №12

Nice store hard to find someone when you need help with something

Em
Review №13

Had to take two cars in this week for oil changes, and tires for one. I was able to bring the vehicles in early, which I highly recommend. The oil change took about 15 minutes, and my other vehicle with new tires too was under an hour.

Sh
Review №14

My car was having issues. I was near the Northpoint Walmart. It was on a Sunday which meant the dealership was closed. I called Walmart automotive to ask if I could drive my car over there as I knew I probably wouldnt make it home. I was told to come right over.A man by the name of Nick(?) an automotive tech came out shortly after I arrived and checked the battery which turned out to be the problem, however, because it was so low on amps it messed with the electronic sensor. He was able to fix it to where I could drive it home. He didnt charge for the service which took at least 40 mins. They didnt carry my type battery or Id bought it right then. I recommend him anyday to work on my car!

Ro
Review №15

Ordered wrong tires.Customer service not,acceptable.Some people dont know how bless they are to have a job with a smile 😀.

Br
Review №16

CLOSED FRIDAYS, SATURDAYS, AND SUNDAYS!!!!They do not update their hours on google at all so beware that they are only open 4 days a week now.

Fr
Review №17

I generally like Walmart, but they pulled a bait and switch on me for the oil change. They have a big sign saying $19.88 for a basic oil change, which is a great price. When I got in line to get one, they told me it would cost $29.88 because my 2009 Toyota Corolla needed special oil. I told them plain oil was fine for me, but they said I had to pay $29.88 or go somewhere else.

Be
Review №18

Fast friendly and efficient. Very reasonable pricing tires being put on

Ca
Review №19

When I went there with my mom.she needed oil change and we were disappointed to see that the automotive department was not open like the rest of the Wal-Mart.Did not know why?

On
Review №20

Fast, convenient, friendly and the price is right

He
Review №21

It was closed and I couldnt even get an oil change!!!

No
Review №22

Lied to me, told me that they were open for another 1.5 hours but when I pulled in they were very rude and closed the shop an hour ahead of posted hours.

Ti
Review №23

Get your oil change while you shop

Ca
Review №24

Won’t be back. Wasted about 5 days of my time. I got a new to me car and needed to have the winter tires swapped out because I had a blow out. So I’m unsafely driving on a donut, which I told them. First night, I get off work and go there directly. They had no customers there and it was about 20 minutes to closing. They said they were closing right then and couldn’t do it. Okay, fair. They said I could come back the next day and it would be super quick. Second day, the employees are yelling at the people in front of me and got in an argument with two ladies about which register to use. Finally I get to the front of the line and the lady tells me three hour wait. I need to work every day, so I had to leave because I only had a couple hours to burn. Third time, same thing. I work remotely the fourth day, thinking I’ll go in early the next day to get them put on. Finally, they tell me that the tread levels are too low and they can’t put them on and that they don’t have anything in stock that can replace my donut. Went to discount tire up the way and received all that information + a solution that made it safe for me to drive until I could figure out some new tires within about 10 minutes.

Iv
Review №25

I was not there soni could not tell you

Ty
Review №26

Kat was extremely helpful and paid attention to detail. She knew her products, talked honest and gave excellent customer service. She got an itamization of what I needed and even checked local hubs to see if she could offer me additional options later that day. Keep your staff happy and youll get good results. You all need to pray you can keep Kat happy, because her results are impeccable.

Ra
Review №27

Rude customer service lady went off on my kids

Se
Review №28

Best place for oil change. Friendly and u can shop while waiting. Reasonable prices. Also got my truck headlights restored.

Sh
Review №29

Only place I take my car to get the oil changed and tires changes! Reasonable prices and honest work. Prices cant be beat any where Ive found yet! Thank you Walmart for keeping it real!

De
Review №30

Wed 9Oct2019 4pmThank you Jason and the rest of your auto center team! I messed up on the little I knew about tire needs for my RV but you guys came to the rescue and bailed us out!I have nothing but great things to say about getting tires thru Walmart. Where else can you get your tire repaired on a road trip on a Sunday? And I know I can find a Walmart Auto care center everywhere! I take my car in for oil changes and get free tire rotation. It doesnt get easier! You cant beat it anywhere!

L
Review №31

I really like the employees that assisted me inside. My tires are great and what an awesome price! They dont do alignments - keep that in mind.The only thing I would have appreciated would have been if they had put my hubcaps back on. They said they were afraid they would break them. I have a 70s Dodge and they didnt know where theyd find them or some such nonsense.I took it to my mechanic for the alignment and he put them back on for me.

Ka
Review №32

Customer service at the auto dept was rude

Am
Review №33

Super friendly and they told me my oil change would take an hour but they were done in 45 minutes. Also appreciated the kids movie they had on as I had 4 kids with me. Only wish there was a coffee table or something in the waiting area.

Sa
Review №34

Good service could use more training but maybe just xmas help, far prices. Really clean store

ju
Review №35

Worst customer service I have ever experienced from Walmart and let me tell you I have experienced bad customer service from Walmart many times but this has definitely took the cake the people at the tire center or so rude when I brought in my car told me that size tire I was asking for was not regulation for what I wanted but I had been running those tires on my rims for at least two years now and before that the tires were the same and had at least 3 years of use. For him to go on and argue with me that the tires are asking for werent regulation and that they werent allowed to was just overboard I will not be purchasing any Auto Parts or any thing to do with Walmart auto care center

Ma
Review №36

Went to have leaky tire fixed, went in to pick it up and was informed couldnt repair but they forgot to call me in the 8 hours they had my car. Crew seemed over worked doing what they could without much support. Great prices on tires though. Shopped around a bit they had lowest prices in town. wally world is where its at.

La
Review №37

I was placed on hold 2 times & disconnected each time. The gentleman that answered was a little grumpy (probably due to the fact that theyre overwhelming busy) when he would answer with their greeting & ask to put me on hold. The 3rd call was the Charm! The gentleman who answered was very nice & pleasant. He informed me that they could help me normally, but at this time they were No longer able to take any more jobs. We seem to be the only car & tire place open today. But I can get you in tomorrow?Hey did still give me a price for the job I was needing done, and I then let him know that there were 2 other tire places that were also open. 1 of them was also very busy, yet the 2nd one was wide open. He thanked me & said that he would pass that information along.He was always very nice, polite, and cheerful. I will go back to their place whenever I can because of his professional and courteous service. Only 3 stars due to the fact of the first gentlemans attitude and being disconnected. But now that I understand, Im not as frustrated. I pray all the employees have a better day and week since the Christmas spirit is still in the air.

De
Review №38

Generally good service, always friendly staff. Last oil change they spilt oil on the engine and ended up dripping on our garage floor. That didnt make my husband too thrilled. But other than that good service.

Gr
Review №39

Great place to get tires. It took longer than expected but it seems to be a busy place so it makes sense.

Ta
Review №40

My first time getting an oil change there and it was ok. Awesome deal on the oil change today. For 0w 20 synthetic oil for my Subaru was almost $50 and thats with tax. Everyone else wanted about $75 to do my oil change...

Ol
Review №41

I ordered tires to be delivered to store. Receipt says to call and make appt and when I tried I was told that they wont make appt until it arrives. I work long hours so wanted to set appt to guarantee I was out before I had to go to work. Very frustrating!

Tr
Review №42

Have always been good to me.Cheap tires put on free.$10 flat repair.Low cost oil change.

ke
Review №43

We had the CWU cheer team in town for a football game & one of the girls arrived with a slow leaking tire. My husband took it off while I called 15 min before closing. They stayed late & fixed it for us!! Thank you so much...now she can safely travel home tomorrow!

Na
Review №44

Look, the people there are probably all good people just trying to get through their work day, but the fact is that they really messed up on my car, and Im not going to trust them anymore because of it. They didnt replace my battery hold-down strap (because it was too corroded) when I got my battery changed there. They said so too, actually, on the receipt that I signed. They did not however verbally communicate anything to me and since I dont know much about cars, I mistakenly took their silence to mean that it wasnt a very big deal. Well it turns out that it is a big deal, and that it can catch your car on fire and totally engulf it in flames. Now, I am lucky to report that this did not happen to me, but one of my battery terminals was melted and my car did need to be towed off of division street. 2 mechanics told me that I was screwed over and that I should have walmart foot the bill, but when I talked to walmart they pointed to the receipt I had signed and said their hands were tied. I understand what they mean, since well... I have no legal basis for my frustration if I signed a document stating that I knew I didnt have a hold-down strap on my car. But the fact remains that they did not communicate to me what it meant, and knowing what I know now I really think they shouldnt even let you off of the lot without one. So I do not feel like my safety was respected or valued when I took my car there, and I will no longer be returning or recommending it to anyone else that I know.

Ma
Review №45

Busy on Sunday, the only place around thats open. Quick in and out, having a flat tire fixed. Dropped it off and waiting for them to call me.

Mr
Review №46

Longest lines ever seen and nobody really had many items. They are not moving faster than a turtle

Ke
Review №47

I arrived at aprox 7:00am for snow tire mount and balance. I was told I was 6th in line so I figured with 3 bays running it would be a max 2hr wait. I waited 4 hours. Im sure if any business was only able to turn out 6 cars every 4hours with 3 bays running, they would be in some financial trouble. Im pretty sure my vehicle was being pushed back in line. Certainly not first come first serve. 6 cars and 3 bays means each bay took 2 cars in four hours, around 2 hours of waiting time per car. Not coming back.

La
Review №48

Appointment for new tires to be mounted was timely and professional

Er
Review №49

Good deal on tires and oil change. Get there early (they open at 7am) get done much faster

Vi
Review №50

They did a good job.all things checked as indicated.vacuumed floor too.

Ma
Review №51

Outstanding service an I will never go anywhere else. It was like they cared.did a good job all the way around.

Br
Review №52

Be aware if you buy tires from walmart that their warrenty does NOT cover flat repair. That said, the prices are fair and the people working are friendly and do a decent job.

Ja
Review №53

I would give 0 stars of possible. I just went in and needed help regarding a vehicle. The gentleman that helped me bob or rob was very rude, I will not be shopping here anymore.

An
Review №54

Just doing my part in trying to keep good people away from the horrible. Walmart neither has properly trained personnel nor proper equipment to service your car. They cant even balance tires. Done it wrong twice on my truck.

Ev
Review №55

They were fast and very nice.

Le
Review №56

It was great and fast everyone was awesome and helpful Im coming back for more tires!

Da
Review №57

Good place for a simple oil change

Me
Review №58

I was here yesterday way before it close pulled up to get my tires done the big guy with the gray hair told us to go in the tire section and wait we were here before all the other people waiting 30 mins go by and we remind him that were still waiting he decided to be really rude and tell us that half his crew diddnt show up and he cant help us 30 mins of wasting time we saw half hos crew sitting on the side of the building smokeing what happen to the customer is aways right . Why are they getting paid for a job they are not doing i already made a complaint to customers service and yes im e-mailing higher up there are allot of people needing jobs and probably deserve them unlike walmart tire center employees ....

bi
Review №59

Quick and good prices

Wy
Review №60

Fast and friendly, easily the best deal in town and they use Quaker State oil!

Bo
Review №61

Great super store. Good values.

Lo
Review №62

I just had my wifes Subaru Outback in for a Mobil1 synthetic oil, oil filter, and air filter change, as well an new Goodyear M&S tires all around. Not only did the do a great job on the service, but one of the tires TPMS units was faulty. They rebuilt the TPMS units and the warning light has now gone out. Great job, Walmart...especially the service technician who worked on her car.

Da
Review №63

Took care of everything in a timely manner

Br
Review №64

Do yourselves a favor and avoid this place. They waste your time and have huge attitude problems, not only that I was a fool to let Walmart a company knowen for cutting corners near my vehicle.....

MJ
Review №65

Fast and cheap. Change your tire while you shop.

Wa
Review №66

They never answer when I call. They have poor customer service. They all always seem grumpy and act like Im more of an inconvenience to them.

Lo
Review №67

Always fast friendly and knowledgeable!

my
Review №68

My daughter took her car in for a new battery. They told her that it would take and hour. She checked in with them 45 min into it, they told her they were working on it right now. 15 min later, she asked agin. They told her they couldnt find her car. Huh? Didnt they just they were woking on it?. Then they told her the attendant she gave her keys to put them in his pocket. WHAT?! This has now been one hour and fifteen minutes to change a battery. When they finally gave her the car , she was told the battery was fine, didnt need one. An hour and a half later!! What a colossal waste of time!! #DYSFUNCTIONAL

Ch
Review №69

Cheap tires, cheap installation; work is sometimes questionable..

Br
Review №70

Redbeard is smokin hot.

Da
Review №71

Iarrived for oil change at 6:15pmThey told me we are not accepting oil change at this time. But when I looked at web site there shows its open.

Br
Review №72

Been closed

Ma
Review №73

Super slow service, my car was finished way before the called me up. Took an hour for an oil change.

NA
Review №74

Wonderful customer service there awesome

Le
Review №75

Walmart lube center has joined the RIP off garages that look for minor things wrong with the vehicle and make them sound major, then they make you sign a paper stating the problem or they wont service the vehicle in the future. One minus stars for Walmart!

Te
Review №76

Was super quick especially on a Sunday.

Lo
Review №77

Can be very unfortunate when the workers dont work with you or answer some questions.

Te
Review №78

Friendly staff, fast service

Ca
Review №79

I dont know how they managed it but i went in for a oil change and my steering collum came back loose and continued to loosen until the vehicle was un-drivable. -Alex

Mi
Review №80

Quick rotation of my tires and low price

Sm
Review №81

They said i have a gas leak i waited a hr to be told they wont change my oil because my car smells like gas sad to say had it checked out by another place and they said cars smell like gas i know its not leaking too what a ripoff

Da
Review №82

Good for a quickie oil change that is lol

Ca
Review №83

I was not at the auto care center.

Pa
Review №84

Walmart on the y Spokane it is really good,very helpful people

mi
Review №85

Great people and a great place

Sc
Review №86

SLOW! Took red beard over 45 minutes to balance TWO tires.

Su
Review №87

Extremly fast job

Ma
Review №88

Cant beat the prices. Service folks know their stuff.

Lu
Review №89

Waited for an hour and a half just for them to tell they wouldnt install my tire! Could have told me that in the first place.

Ro
Review №90

Had my flat tire fixed in 20 minutes in and out......$10 + tax......You cant beat it.....👍👍👍

Ra
Review №91

Great people friendly.

Da
Review №92

This store seems to be going down hill.

An
Review №93

Helped us get a new tire and fixed our rim.

Jo
Review №94

They fit me in before closing time and finished before closing.

Mi
Review №95

Fast and courteous

Aa
Review №96

Went in to buy 2 tires guy tries to tell me that I had wrong size tires on my car when in fact I did not so they couldnt sell me two I had to buy four total incompetence

Mi
Review №97

Great service and quick service

Ku
Review №98

Very Good service

Ro
Review №99

Very difficult to find an associate for help.

Na
Review №100

Good services.

Information
7 Photos
100 Comments
3.7 Rating
  • Address:9212 N Colton St, Spokane, WA 99218, United States
  • Site:https://www.walmart.com/store/2549-spokane-wa
  • Phone:+1 509-464-4694
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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