I was in a pretty bad car accident from someone pulling out in front of me on a highway back in January of this year. It took me until the end of March to get my car back, and after fighting nonstop with the insurance companies on the huge loss I took on my car they said they wanted something signed and stated by the car dealership... I said okay, that is fine, I took my car in here and I asked for the used sales manager, he came walking up and I explained to him everything that had happened, his response was to look at me in the eye and laugh at me and say, Im not looking to buy ... that was the customer service I got from them after I had bought the vehicle back in august of 2018.Also, after I had gotten my car back from their body shop, my airbag light kept coming on and flashing at me along with my tire light. I talked to Tyler over at their body shop and he said he would reach out to the service techs at the dealership and have them take a look at it for me, I was fine with that, so after I was off work I brought it in and they almost denied me to even look at it, and after some other tech piped up he said I talked to Tyler earlier and he never said anything about an airbag light, so then the guy helping us said he would not look into but instead said he would help fix my tire light. My fiancé and I went into the waiting room and after about 5-10 minutes he came out and kind of laughed and said that the light was on because there was too much air in my tires so he let some air out and just reseted the light, my fiancé worked at Luxury Auto Mall, was working in the quick lube then was promoted to the BMW service writer, he knew instantly how slacked off this service was and how poorly we were treated. That is why I am never bringing my car there again for any maintenance again.Nor will I ever buy another vehicle from them again.