I will be sharing this review based onmy experience at their car lot,Sales associate experience,And 2 weeks after owning the vehicle.1. J&R definitely has a great selection of vehicles that most other used lots don’t have, which is nice, but always makes one question their resources, so when test driving the vehicle make sure and drive it like you mean it. I test drove about 5 vehicles, found some sort of potentially costly fix in 3 of those vehicles, in fact one vehicles battery was so dead the vehicle wouldn’t even keep running after jumped. No one at the lot was necessarily “friendly”, I was walking around looking at vehicles for I don’t know how long before a sales rep approached me, and I’ll get to that here in my next paragraph. The vehicles are all fairly priced for the market. Remember though, you are at a used car lot, and the environment is used car lot lol2. My sales rep, Ben, I think was his name, was on a scale of 1-10, a 4, in terms of customer service. He was very efficient in getting keys and jumping vehicles, so that was great, but other than that, I worked with him for at least an hour and he never asked me my name nor did he give me his, instead he called me “buddy” as if I was a child the entire time. Thankfully since I live out of town he was able to come in late and sell me a vehicle, but I’m sure 9/10 salesman would do the same. One thing that really bothered me was that when I asked him to budge on the price he said no (okay that’s fine) so i ask him is there any bone you can throw me, since I’m driving 2 hours to pick this up, he says the best he can do is wash the truck for me, I asked if he could throw a little gas in it, and he said he has a $10 a day limit on his work credit card, now just say sorry i cant instead of feed me some kind of bologna like that. Anyways, I show up to pick the truck up, is it clean, NO. So thanks for nothing guys. Another thing that bothered me, when i showed up to pick the truck up, he started to brag about his sales quota and how much better he is than his colleagues, how unprofessional is that when dealing with your customer.3. Two weeks into owning the truck I have to admit that i am pleased with the vehicle, as it is exactly what i was looking for so of course i would be happy. If i could have found this exact same trim elsewhere I am 80% sure I would have went there.The truck one week into owning gave me a notification that it needed an OIL CHANGE!!! So immediately I had to shell $100 into an oil change, the least a car lot can do is get the oil changed! Seriously, I will not be a returning customer to this place unless I am hard pressed to find a specific vehicle that I am looking for, and this is the last place to have it within a 8 hour drive. Seriously, what car lot doesn’t do an oil change on their vehicle at the least, I understand saving money, but some things will just hurt your reputation.In conclusion, if you find a vehicle here, test drive it like you mean it, to find imperfections. Make sure and check the little things like oil changes (i should have, but for some reason I expected it to be done, as it was with the other 5 cars I’ve bought in the past from other lots). If you don’t like your rep, ask for a different one. If this is the only place with an exact model you’re looking for, then go for it, outside of that, look around.