Audi Sioux Falls
801 W 41st St, Sioux Falls, SD 57105, United States
Review №1

When I was travelling in my 2013 Audi A6 from Minneapolis to Rapid City on Aug. 2nd 2021, my central mirror partly fell off and was hanging on my dash as a physical malfunction. Luckily I was just passing Sioux Falls, that I instantly drove off from I-90 and went to the dealership.One friendly lady asked if I need help, then guided me to a manager (sorry I forgot his name). The guy get the whole mirror off the dash, took it to the workspace, and managed to fix that problem in 5 minutes and without any charge. As a result of his timely favour, I arrived at Rapid City with minimal delay.His work is greatly appreciated, and I am proud to be in the network of US Audi services.

Review №2

Had a great experience working with Nathan and Kyle. Extremely helpful and knowledgeable about all the car options. Make you feel relaxed. They work with you to give you the best possible deal which works for you. Best car buying experience.

Review №3

Called a number of times and kept hitting their voice mail regarding a service appointment. Completely understood they were busy, and left my name and number. Tired again, and left name and number. No call back. Finally, on the third time, I spoke to someone. When attempting to schedule an appointment, the person I spoke with was annoyed I called as she really did not care if I brought my Audi in or not, as they had a number of customers trying to get their Audis serviced. I will no longer patronage this place, nor service my vehicles here. Unfortunately, as I was informed they were so busy I doubt the loss of a customer even concerns them.

Review №4

Thank you to Kyle and Nathan for helping us at the spur of the moment drop in to set up the myaudi connect that needed dealer assistance. Driving from out of town and needing help and they didnt have any problem finding the solution. Thanks guys!!

Review №5

Scheduled service a month ahead of time to replace the oil level sensor on my car, and to clear the inspection due light, they had a whole month to order the part, but they didn’t even pull the car in until 3 days after I dropped the car off, and then still had to order the part. Just made it take longer than it should have. Wasn’t too bothered by it, but when I got home I noticed a scratch on my hood, and when they called me a day or two later and asked how my service was, I told them about the scratch and they said the service manager would call me. Over a month later they still haven’t called me.

Review №6

Had my car for 7 weeks... NEVER CALLED. Treated me like I was an inconvenience to them. Worst customer service experience Ive ever had.

Review №7

They were just supposed to buff the car. It looked like a monkey went and buffed the car with how uneven and swirled it came out. Called and they said to bring it back. It gets brought back to have them call and say they can not do it because of something on social media? Joke of a place. Dont bother. Zero stars. P.S. this was my husbands car. Really professional to turn a client away because you dont want to fix your mess up.

Review №8

Unfortunately I had a flat tire on my Audi A5. Brought the tire in and dealt with Mark in Service Dept.He was very courteous and helpful. He checked on my warranty and replaced the tire no cost! He had to order the tire but within 2 days he called to let me know it had arrived.Would highly recommend Mark, he obviously cares about the customer.

Review №9

Purchase was good. Sales was easy to work with. They have great lounge to wait in while your car is getting serviced. They will wash your car every time you get work done. The part that I dont like is their inability to squeeze you in for same day 20-minute oil change for emergencies. I was driving my Audi and oil light came on, I called to see if they can do oil change and make sure I have enough oil for my short road trip. I couldnt find any oil leak. For a dealer that big and not be able to do a quick oil change like that seems bad, especially for an Audi dealer. Ill have to keep some oil in my car for the trip. Never had this issue with the Subaru dealer in town.

Review №10

Excellent costumer service

Review №11

Joe Stifler is one of a kind. I have known him for many years and despite the fact that I live in the Twin Cities I would make the effort to go to Sioux Falls to buy my Audi. He truly cares about the individual not just the sale. Rare in todays rushed economy. Ethical, conscientious and kind you should definitely reach out to him if you wish to buy an Audi.

Review №12

Bob and the service department really helped us out in a jam on a long road trip. He and his mechanic squeezed us in first thing in the morning and showed us exactly what was wrong and how they fixed it so we could safely finish the last 800 miles of our 2200 mile road trip. Bob even took the car through the car wash before we departed and gave us directions out of the city. Cannot recommend them highly enough! Maddie and Ryan

Review №13

Great people working there. Provide you with great service and give you time to pick your vehicle!

Review №14

Expert care. This is a very well run service center. Very comfortable waiting while service is being completed. Friendly staff.

Review №15

They always treat you well. Gorgeous showroom and cozy waiting area. They wash your car before freeing it from a 20 minute oil change and tire rotation. Even better, the tires are rotated PROPERLY. (Can you believe Ive had to mark my tires in the past to find out if other mechanics do it wrong or not at all?) Today was exceptional. I showed up 45 mins late to my appointment, they told me it wasnt a problem to fit me in despite being the end of their day. Most places charge over $90 for an oil change and probably $40+ for a rotation on my VW. They only charge $105. I spend way less going here for the basics. Love it.

Review №16

Very pleased with our purchase, highly recommend.

Review №17

Has always been a great experience when stopping.

Review №18

Always great service, no pushy salesmen

18 Photos
4.3 Rating
  • Address:801 W 41st St, Sioux Falls, SD 57105, United States
  • Site:
  • Phone:+1 888-691-7930
  • Audi dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
  • Oil change:Yes
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