We love our local CVS pharmacist. I believe his name is Ebrahim (sp?) He is so kind,knowledgeable and just such a nice young man. So helpful with our pharmacy needs. Sincerely David and Renay Montgomery

Sedalia CVS. I would give a 0 if I could. Worst service I have ever had on prescriptions!I totally understand why theyre going out of business.Management apparently is either poor or do not care.They do not accept Champ insurance either.Horrible service. Not worth my time going in CVS ever again.

Long wait times, rude, and check your bottles, they have given me the wrong dosage twice now.

Always clean, everyone has always been pleasant and helpful.

Apparently this is the only CVS in Missouri that has available COVID vaccinations appointments. However they are literally impossible to contact through either the internet or the phone number, which explains why they have the vaccine available. Technical error when you try to register for an appointment here. Guess they are still in the 1900s.

Shouldn’t be so hard to transfer a prescription, was hung up on twice today . Never in my 47 years have I ever had this much trouble filling a script .My advice —— GO TO WALMART

This is a wonderful store, staff is helpful.

Absolutely Wonderful CS. I wish more businesses in this town would learn from them on how to treat customers. Great service, friendly and always accurate with prices.

Called here a few times and Mike in pharmacy is very kind and patient. Not fun filling prescription but thanks Mike for making it at least tolerable.

If I could give this Pharmacy a ZERO rating I would. This past year they had a pharmacist change and big staff changed. The service is horrible. I request refill one day, go in 24 hours later and still have to wait. Forget calling .. you have to call several times because they dont answer phone even after 5 minutes on hold. Will definitely be changing pharmacies!!

The drive through service was excellent today! Four cars ahead of me in line. I had my prescription and was on my way in less than six minutes.

Do not use Cvs if you need a prescription in a timely manner!!! They are absolutely the worst pharmacy in town. They lose prescriptions or say they never got them. Dont bother calling because they will not answer the phone unless they feel like it. I dont know how this place stays in business. They for damn sure will not be getting any more of my familys business.

Don’t bother calling. They do not answer the phones. I watched one of the techs stand there and text on her phone for 10 minutes while the robot kept repeating, “5 pharmacy calls”. It doesn’t matter if you call your script in in advance. They will not fill it until you are there waiting, so you’re better off just going up there if you want to get anything done. A year ago, they were the best pharmacy in town, polite, fast, non-judgmental. Now they are by far the worst pharmacy in town. Every single person that works there is rude. You can hear them complaining about customers while you wait, so imagine what they say about YOU when you leave. This pharmacy is just the worst. I wish I could give zero stars. They don’t deserve even a quarter of a star. I tried calling the customer relations line to complain but they were closed. I will try again tomorrow. Somethings gotta be done. Eff you cvs Sedalia.

I would give a zero but thats not an option. Customer service is horible and not the general employees, but the manager I spoke to gave such attitude to a simple question, and tried to then mock me. Never shopping here again.

Pharmacy is the worst. Just the worst. The pharmacists themselves are helpful and friendly but the techs 99 percent of the time are very unpleasant and treat you poorly.One time I stood in front of the register for what felt like ten minutes just being ignored. They couldnt even say hi, I will be with you in a minute (like a normal business would). And then a lady came in behind me and they proceeded to help her, not me (even though I was there first and had been standing there for quite some time). It was like I was invisible. I left in tears that day. I dont like feeling invisible or being treated like I am less than. I get that enough at my job. I never get angry (even when I should) and am always pleasant even when I sit and wait for my script for a half an hour. That same day, I said thanks to the tech after (finally) everything was done and she just looked past me. Didnt say a thing. No apologies for the long wait. Not even a simple youre welcome. I only went here bc I live a block away so it WOULD be very convenient for me if I didnt have to wait 20 - 45 minutes to pick up my script every. Single. Time. After my refills are filled I am pretty done with CVS Pharmacy. It shouldnt be this hard.

Looks like deanna could use a lot more training!

Horrible wait times in drive through. Forget trying to get through to check the status of a prescrition. Might as well not even do business at that rate. Going else where from now on.

Wish I could give them a 0 rating! My insurance forces me to use CVS . It takes them sometimes 6-7 hours to fill prescriptions. I have trouble everytime. They will tell me my prescription will be ready in 30 minutes but when that 30 minutes is up they will say they are backed up and it will take a few hours. The staff is rude and act as if they are inconvenienced by customers picking up their meds. I have been on hold up to 17 minutes when I call to check the status. They have lost my prescriptions in the past. When people are sick the last thing they want to do is wait hours for their meds and then have to deal with hateful pharmacy staff. The only reason they are still in business is because people like me are forced to go there.

Called to check on prescription on hold for 53 minutes before I hung up to try again. Second wait was 30 minutes before I gave up.

Hi Prices, Wont be back anytime soon, The gruff bearded dude working the checkout noontime on 8/11/20 should have never been hired, Terrible customer service with his rude, cocky and unfriendly behavior.

We have always used Walgreens but made the switch to CVS because it was cheaper for our familys monthly medications. Most of the staff is horribly rude. There is always a long line/wait. Then they always say they dont have enough medication and do particial refills forcing me to go back and forth several times unnecessarily. Several times Ive had the Dr put refills on the perscriptions and then they dont put them into the system making it a huge headache to get it sorted it when the next month rolls around. I dont care if it costs more were going back to Walgreens I never had these kind of problems there.

4 hours ago my provider called in to prescriptions that I needed desperately for an acute illness. My husband went to pick them up just minutes ago, and was rudely told there are over 20 voicemails, and they wont fill any of those until tomorrow, so if I want my prescriptions I have to call my provider back and have them resend the prescriptions electronically. I called my provider, and they phoned the scripts into Woods Pharmacy in Sedalia, who filled them right away. From now on I will choose to use a smaller pharmacy that values its customers. I will no longer use CVS, and I would not recommend them to anyone else.

I love CVS, the wait is MUCH shorter than Walgreens, and the staff is amazing! Im never ignored at CVS.

I had a coupon for my birthday, $2 off personal care. I bought some Maxi female products and they would not let me use the coupon. Ill just go to Walgreens where I get rewards all the time!

30 min in drive thru 2 days in a row

Complete disappointment. I get monthly refills and have never had an issue with this pharmacy. My insurance changes and theyre complete jerks about it. One girl I originally spoke with was kind and understanding of my frustration in trying to get it figured out. Shes told me call and get information from the company and to call back and let them know. When I called back, there was someone else who helped me. She talked over me the entire time I was trying to explain to her what was going on as she wasnt the one that originally helped me. She thought she knew all about it and treated me like I was an idiot. I will be moving all of my family prescriptions from this pharmacy and wont be back for prescriptions or any other product they sell. Such a shame.

Thought id give them a try and I go to get scripts today from my dr and called literally 3 hrs in advance to have meds transferred from Wal Mart to them and I had a antibiotic that was well over a week ago that was supposed to be transferred and I get to the drive thru and they have NOTHING! The tech says oh we will get right on that and ill call u. I decided to just take my tired butt to Wal Mart and get everything. I call tonight and the tech says oh we were gonna transfer everything tonight but I guess it wasnt soon enough for u. I went off. I told him I had a antibiotic that was to be transferred over a week ago. Pissed. Not to mention they had also LOST a script of mine before. Their techs arent friendly or bright. So back to wal mart ill take myself!

The place is well kept prices are a little high

The place is trash