Just really fantastically bad service and behavior from staff and management of the Mall itself. Today 10/20/21 the mall closed many hours early, leading to hundreds of people walking up to doors, trying to get in, being confused and milling around. Turns out that they closed for some reason around 4 PM. Instead of doing the responsible thing and announcing this anywhere (social media, or even just putting signs up on the glass windows at entrances) they just kind of left... Everyone confused. I ended up having to call security because I was trying to get in with my wheelchair. They slurred into the phone that the mall is closed. Really, really embarrassing stuff. And thats just today.Last week we visited and decided to use one of the complimentary wheelchairs instead of me packing mine into the car. Theres no actual security on the floor where theyre supposed to be, so you call a number and they ask you where you are to get one brought to you, or to return one. We called twice, got assured that one was coming, sat for a total of about 40 minutes before calling a third time and finally getting someone to come out. Every time a different person answered and assured us that someone would be right there.If youre going to offer accommodations for the handicapped, have the respect for them that they deserve. It does not take 40 minutes to wheel an empty wheelchair to Nordstrom. Its really not that hard to accomplish the bare minimum, and yet here we are. I wish this was a one time occurence, but Southcenter is just really poorly run and its internal mall staff are either poorly trained, overworked, or likely both.Dont treat the disabled like this, its not okay.