Friendly folks and they can usually get parts fairly quick. Only reason I’m giving them 4 stars instead of 5 is that usually their prices are a bit higher than the Renton Subaru parts department.

Most parts available within a week, some took a couple of weeks. Good experiences overall.

BEST SERVICE I HAVE RECEIVED IN FOREVERSUPER FASTTHANKS

Today took forever...6 hours. Not usually this difficult. Very good work on the car however.

Great people and service. Benny in service and his crew are all very friendly and helpful.

In the market for a newer model used vehicle my wife and I stopped here. They have a huge selection of new vehicles as well as the previous years models. After talking with some very friendly sales staff (Guy was his name), we learned they have so many used 2016 models from rental fleets and leases. The selection​ is great, and I hear they have good warranties!

Always helpful and tell you what you need not what they want you to buy. Came in for a cargo net but ended up getting the smaller side nets for the back of my Crosstrek since its what I needed but didnt know they had. Great and honest help.

They always go above and beyond to take care of their customers. The waiting lounge area us super comfortable. And the service was done quickly.

The costumer service is great. Enjoyed the lobby and snacks they provided while waiting for my car maintenance to be completed. The free vacuuming and car wash is a plus

The staff always provides top notch service. They have a great attitude and I feel respected and heard each time I visit.

Glenn in the service department is a rockstar! Grateful for the excellent customer service and care of my Subaru!!!💜

I spent a lot of money here buying oem parts for my 2003 wrx. I would give them zero stars if I could. I order two hoses for my power steering and been borrowing a car since mine is down and was told it would be in 4 days after. So I called 5 days later and he says that the parts were never order and hasn’t been for over 6 weeks and all he could say is sorry and wouldn’t be in for another 4 to 5 days. You have one job how hard it is to order and part. Especially when I’m on the phone with the person and they said it had been order. Place is a joke

These guys are great they made sure I got the exact car I wanted the exact color and all the things I needed. John Sylvester helped us out and he was excellent

So customer centric. Just a super pleasant experience from all, nice waiting area

What can I say. Super professional, organized, and accomidating. My sube is cool. Is it the greatest? Probably not. Will this service center weigh in when I go car shopping again? Yes.

It was great. They got me in fairly quickly and got my oil changed and on my way.

I usually have to wait 10 to 15 minutes before any even acknowledges my presence, then when someone does get around to helping me, I would get more personable service from a robot. The service department is friendly though.

I have trusted Carter Subaru to keep me safe on the road since the year 2000. I do what they advise and have never spent a moment on the side of the road waiting for a tow truck.

Very nice an low pressure sales. Good service and informative.

Was only browsing asked to be left alone was given card and my wishes were respected . Have a great new inventory and good pre owned inventory as well. Still looking for pre owned and would b a place I consider going back to make a purchase !!

A very professional place to go to have work done on your car very satisfied

Outstanding, friendly, knowledgeable and efficient service. Excellent dealership.

Because of the services, this place earns the Subaru vehicle loyalty from me.

Kelly Reddick in service is the best.

Very knowledgeable and friendly counter person.

Perfect dealer service, every time.

This parts department is just an extension of the service department and they try to get you to have them service your vehicle rather than answer your questions and sell you parts.

They fixed my seat belt and buckle for free, gave me a service loaner that I only had to cover the gas I used and when I test drove a car the sales staff didnt pressure me into buying.

Fast and friendly service.

Super friendly service.

Wont take my Outback anywhere else.

Quick friendly service

Friendly staff.

Great customer service

Great service

Low ball on trade in

Friendly staff

Excellent see that you buy your car 🙂