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Southwest Spas & Pools
13802 N Scottsdale Rd Suite #152, Scottsdale, AZ 85254, United States
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Southwest Spas & Pools

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Ka
Review №1

We had a great experience with southwest spas & pools. Lisa was very knowledgeable when selecting our spa and was not pushy. She gave us a correct timeline for delivery as well. Delivery guys were amazing! We had our spa wired independently and it was not done correctly so they had to come back another day to finish the setup— great group of guys. We had a positive experience and would recommend Southwest Spas & Pools to anyone we know!

Pa
Review №2

Excellent service from Lisa. Shes the best. We would absolutely, highly recommend anyone looking for a hot tub to talk to Lisa. She was very much on top of everything and made sure we were taken care of. Even during the most busy of times, she was able to deliver the hot tub to us before their commit date. Unheard of!

Ka
Review №3

We are extremely pleased with our new D1 hot tub from Southwest Spas and Pools. Lisa and the owner were very helpful and I would highly recommend anyone looking to purchase a spa to go here. A business you can trust. They really take care of their customers!

Ch
Review №4

Awesome experience . Quick delivery and set up. The Spa is the best. The headrest are awesome! The service from SW was great and the price was good!!

Do
Review №5

The owner and staff were great as they walked us through our recent purchase of a Swim life swim spa! We live in Payson AZ and the delivery was timely and flawless! Thanks again!

Ro
Review №6

Lisa was great to work with and scheduled my spa to be installed in less than a week. The install team was very professional and knowledgeable. Everything is great.

P
Review №7

If you’re looking for a spa, I highly recommend the Scottsdale location of Southwest Spas and Pools. We had visited several stores, but none offered the high quality, and variety of spas we found at Southwest. Equally important was the excellent customer service we received from Lisa. She was very knowledgeable and really listened to us. Her primary concern was that we find a spa that met all of our needs, and we did! She genuinely cares about the people that walked through their doors and finding the best spa for each of them. The outstanding customer service doesn’t end when you buy your spa, Lisa encouraged us to call if we had any concerns, or questions on operating or taking care of the spa any time after it was installed!

Mi
Review №8

Good value. Lisa was very informative and was a great help for 1st time buyers. Installation crew was polite, helpful, on time and prompt.

LJ
Review №9

Wish I could give them 6 stars. We really appreciate how well everyone helped us get the perfect Hot Tub. Great Staff and excellent customer service. This is our 2nd Hot Tub from SW Spas and Pools and we wouldnt hesitate to use them again for all our spa needs and accessories too. Thank you Lisa and staff. You are the best.

Ro
Review №10

We had a wonderful experience at Southwest spas and pools.This was our first experience buying a spa so we needed a lot of guidance.Our sales person, Lisa, was well versed on all the factors that go in to choosing a spa. She provided very helpful advice and we never felt pressure to purchase more than what we wanted.The electrician/spa installer, Emir, was very knowledgeable. He installed our electrical line and installed the spa. The process was easy and efficient.My husband would highly recommend going to Southwest spas and pools.’

Br
Review №11

Tyler was AMAZING! He was extremely knowledgeable and helpful, and he was kind to our four-year old son. We are very excited about the spa that we purchased, and would HIGHLY recommend shopping here for all of your spa needs.

Jo
Review №12

Love my spa from Southwest Spas and Lisa was great and very knowledgeable !! Purchase and installation went smoothly!! Highly recommend!!

Da
Review №13

We ended up ordering a 14ft swimfit lap pool. Looking forward to taking delivery of it and installation and late August or early September. Lisa is a fantastic sales person that is very knowledgeable about the products and can do a good on the spot comparison against other manufacturers to show that her product is superior!

fa
Review №14

Stopped in to check out Hot Tubs. We were greeted by Tyler, he was very friendly and very knowledgeable. He was able to answer all our questions and give us much needed information for us to be able to make good decision that met our needs. Walked out with a Brand New Spa!!!!! Thanks TylerEvelyn Gautney & Fawn Gee

Ca
Review №15

Canadian snowbird purchased a tub from Melinda,Lisa,Tom and Dean at Southwest Spa’s. All I can say is Total satisfaction from the moment I walked through the door and into my tub. They live up to every review and care about us their customer. How much more can we expect. THANKS 🙏

Je
Review №16

Tyler was exceptional. Went above and beyond to ensure our experience was positive. Thank you!

Jo
Review №17

I worked with Lisa who helped me get into a Dimension One Breeze and I couldnt be happier with it! Smooth easy process, great customer service, thank you!!

Information
4 Photos
17 Comments
5 Rating
  • Address:13802 N Scottsdale Rd Suite #152, Scottsdale, AZ 85254, United States
  • Site:https://southwestspasandpools.com/scottsdale-showroom/
  • Phone:(480) 597-5900
Categories
  • Hot tub store
  • Hot tub repair service
  • Swimming pool contractor
  • Swimming pool supply store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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