user
Vitex Smart Home - Home Security
6222 Tower Lane, Suite A6A, Sarasota, FL 34240, United States
Appearance
Vitex Smart Home - Home Security
Comments
Ph
Review №1

Mike, was truly professional in his approach. He didn’t rush into the job but measured several times to be certain that we were satisfied with the options he gave us. I wish all service to be at his standards of caring. Installed our frame TV Thanks

Mi
Review №2

Vitex mounted three challenging televisions. The installations were handled professionally and quickly - these gentleman knew what they were doing. One television was a very large and heavy 85” flat panel. They perfectly placed it! Another was an extremely thin 65” and once again, perfectly placed. The last tv had to be mounted on a lanai which required drilling through tile and into concrete - extremely challenging! Yet they handled it like it was the easiest thing ever. I could not be more pleased. Great job gentlemen! Thank you.

Do
Review №3

System Upgrade to 4G service. My service provider, Devin Dornbos, was on time, efficient, courteous and knowledgeable. He went the extra mile when we needed a new Li-ion battery by returning to his shop to pick up a new one and returning to install it. I would request him for future service calls.

Bo
Review №4

Compliments to Vitex for sending Devin Dornbos to service our Vitex system. Thorough, professional and courteous while upgrading the system to 4G and checking everything out.

Wi
Review №5

Vitex service representative Julius called to notify he was on his way and arrived on time. He was very professional. He was interested in satisfying us with every detail. I felt he went above and beyond to make everything right. If I owned a company, I would definitely want Julius on my staff. He gives your company a good name. Vitex representative Robert was scheduled to complete the job the same afternoon. Robert also called to say he was on his way. Robert did a great job and was likewise impressive. Owning a newly built home, Ive had a lot of service people visiting to complete various jobs. I was amazed that Vitex has two of the best service representatives Ive seen in a long time. They not only did a good job, but wanted the homeowner to be HAPPY with everything.

Ro
Review №6

Robert and Nelson provided great service installing our security system, offering suggestions and with system training and setting up mobile app. Extremely neat, professional and courteous. Highly recommend them and their company.

He
Review №7

Vitex is always responsive and excellent with communication. Very reliable and always aims to fix our issues when they arise. Also friendly and great customer service. Highly recommend. My tech Randy Ervin was very professional and knowledgeable.

Ch
Review №8

I had Brian from Uxari/Vitex at my home this week to activate my wi-fi Extender. He was on time, friendly and when he was finished everything in my cable/internet cabinet was neatly installed and working properly. Brian also made a connection for me to have Vitex come back to my home to install another ethernet outlet in our office. The office staff for the scheduling was also professional, prompt and easy to work with.

Do
Review №9

Robert and Randy installed my security system and cameras. First of all,from day one of ordering my system, Vitex was extremely communicative and professional. They were easy to deal with and always available to take my phone calls. I received a call two days before my appointment to remind me what time the techs would arrive. I was told I would be given a 30 minute call prior to arrival. Robert and Randy called me exactly 30 minutes before arrival and arrived right on time and ready to go. They very professionally and efficiently installed my system, and Randy spent a long time explaining to me how to operate everything and answered all my questions. After they left, I noticed that 2 of my cameras were not sending push notifications so I called Vitex to report it. Robert came back later in that SAME day and stayed at my house to troubleshoot. He spent a VERY long time (patiently) on his computer and on the phone with tech support until he was able to get a solution for me. He did this cheerfully and professionally. I was very impressed with his perseverance and his technical skills. I am very pleased with the service I received from Vitex from start to finish. Highly Recommend!

Le
Review №10

Devin D was professional and responsive and did a great job with regard to the installation and explaining the app

Ra
Review №11

I was very pleased with the service and experience starting from Bob the Sales person and from Tony and Robert, intallers. They installed 2 network extenders and even recommended where to install them where they would not be intrusive nor visible, which made my wife happy. I would use them again.

Da
Review №12

Robert, Randy, and Nelson did an excellent job setting up our security system. They were friendly, knowledgeable, explained the system well and even cleaned up when done.

Be
Review №13

Mike S. was very professional from the first phone call letting us know of the time of arrival, explaining what he was doing, explaining the system installed as well having a wonderful demeanor answering all questions.We were very impressed with the quality! We appreciate the exemplary work and attitude.

Je
Review №14

Mike and his helper were great they mounted our TVs and set up our sound system, they were polite and professional they also covered all of our furniture which we didn’t expect them to do. Excellent service!

Ha
Review №15

Robert was very courteous and professional. He was very through with his explanation of everything and in the future would love to have in add things into our system. Thank you Robert!! Very good at your job!!

Ka
Review №16

Michael Strickland set up our amazing security devices and service! He was prompt, very efficient, knowledgeable about the product and service and took his time in order for all the cameras and service to be at its best! He took time to show us how to use the app and main Home Screen. He answered all my questions and concerns. I felt very comfortable using the service when he left! I definitely would recommend uxari!

Ch
Review №17

Josh installed the security and entertainment systems in our new home. He called prior to our appt time to let us know what time to expect him. He was on time and very professional while he was here. He answered all of our questions during the install process. He was very patient with us and took his time to walk us through all of the new technology and helped us get everything set up the way we wanted. We tested everything out before he left. We made one last minute change and missed one of the options. Josh emailed us to let us know how to set it up. Josh is really a great asset to the company.

pa
Review №18

Had some wifi extenders, low voltage outlets and a home vacuum installed in my new home. Subsequently I had an alarm system installed. I was very pleased with the experience. Josh was the installer in both cases. Josh is vet competent, professional and personable. Cant say enough good things about. He patiently explained the operations and answered every question to my satisfaction. So far all my dealings with this Company have been really good. I recommend them and Im highly likely to employ them in the future.

Ch
Review №19

Mike came to my home to mount my TVs, he made the process super easy, he gave his professional opinion on placements and positioning of our TVs which took a lot of stress off of me and my husband! Great service

Ro
Review №20

Great work! Extremely professional and courteous. Timely work and cleaned up everything prior to leaving.

Ja
Review №21

We had the pleasure of having mike as our technician, he was the only trade that has been to our hind since moving in that knows what he’s doing. Excellent people skills and very clean and respectful of our home.

Je
Review №22

Mike from uxari set up our cameras and did an awesome job. Highly recommend this company to anyone looking for quality.

Ge
Review №23

The alarm.com app is awesome! Mike installed our new home system and did a great job

An
Review №24

Installed a new panel box. Robert Beauvais did a great job. He was polite, waisted no time, and explained how to use it.

he
Review №25

Robert did a great job at explaining everything to us and letting us know how everything worked . He also spent the extra time organizing all of our wires in our box . Highly recommend

Sa
Review №26

They installed a security system for my home. They explained in detail the equipment and how to use it. Great customer service.

Mi
Review №27

Robert did an excellent job installing our wifi extender and wall mount TV installation in our home. I highly recommend this company.

Gi
Review №28

Robert Beauvais did an excellent job mounting our tv. We sure appreciated his expertise on the height the tv needed to be placed on the wall. I only wish I fully understood the need for and use of the “WiFi booster” that we have two of now….

Ja
Review №29

Robert and Randy were very professional installing our new TV mount and wireless access point. They thoroughly explained the network infrastructure and cable inputs. Highly recommend them for home installations.

Ni
Review №30

Robert and Nelson did a great job . Very professional and answered all our questions.

Ka
Review №31

Excellent service provided for security and internet issues by Vitex technicians Josh P and Robert B. We could not be more pleased. We highly recommend Vitex for all security needs. The technicians are a huge asset to Vitex. We will ask for them the next time we need Vitex service. Josh called ahead to let us know when they would arrive and they were on time. Both Josh and Robert were professional, efficient, worked quickly, and were courteous. They were also very knowledgeable about Vitex equipment, communicated the problems and service they planned to provide, and provided all around outstanding service. Thank you!

Am
Review №32

Very professional and helpful guys, explained everything very clearly.

Jo
Review №33

Installed wi fi extender anf installed TV wall mount

Mi
Review №34

Robert and Nelson were professional and friendly. Showed up on time and did the job in an expeditious manner.

Ja
Review №35

Very knowledgeable, professional and patient. All equipment was installed neatly and their training and assistance in helping us get our phones connected to the smart home devices was outstanding.

Ch
Review №36

Robert B. showed up on time to install two cameras, wire the house and activate the alarm system. He was very polite, professional and knowledgeable. Once he installed everything he walked us through the app and all related elements and made sure we were comfortable with everything. A great experience. I would recommend Robert and Vitex without hesitation.

Jo
Review №37

MIke Strickland was the best tech guy I have worked with. Smart patient and very responsive. Knows his stuff.

Le
Review №38

Robert did an outstanding job installing and explaining the functionality of our new doorbell camera. He was very professional and knowledgeable, and ensured everything was working properly before he left. I would highly recommend Robert for any of your smart home technology needs. LB

To
Review №39

Quality work by Brian Robertson. He worked very hard including time in a hot Florida attic. We appreciate his fine work!

Ja
Review №40

The Vitex tech representative Michael Strickland was very professional and friendly. He wore shoe coverings and had a surgical mask for my protection. Michael is an excellent representative for Vitex.

Ja
Review №41

Robert and Randy were very professional, efficient, and punctual. Will definitely be using them again when we add additional services to our home.

Jo
Review №42

Josh & Robert were knowledgeable , friendly and willing to go the extra mile to please us. They also had the patience to explain things in layman language. A credit to Vitex

Er
Review №43

Please be careful with what Vitex sells you, you will not always get what they promise and sign up to. Be careful.As a response to your response: I already had contact with my sales person and his boss and the answer was a confirmation of the error made but nothing can be done to undo this error. This doesnt meet my customer satisfaction. Jared and his manager know all about this item.

Sh
Review №44

Excellent service from Joshua to help with some connectivity problems I was having with setting up my network. He was very professional, safe and knowledgeable. He quickly determined what the problem was and had everything up and running in no time. He also tidied up my wiring and configuration so everything was optimized. Awesome service!!

Ma
Review №45

Mike from vitex made our experience with this company amazing

Ke
Review №46

Service Tech Was Knowledgeable and quickly fixed the problem caused by others. On time ,Neat ,Covid Prepared. Made the right Choice for my Smart House Devices

Vi
Review №47

The crew sent out to install my sound system, security set up and mount and install tv’s, ceiling speakers etc. did an excellent job. Very organized, first crew came out and ran the wires cut the holes for the speakers in the lanai, Second crew showed up right on time to continue the process. They were very knowledgeable on the product and discussed everything before going ahead with the job. Very, very happy! Thanks Vitex, for sending Joshua and Kyle our way. Very good team and a pleasure to have in my home. They left every area they worked on clean and took away all trash! Couldn’t be happier, but who’s not happy with the sound of music in their ears! 💃🏼 🤩

Ja
Review №48

Anthony P was our service technician. He was very courteous and knowledgeable. He installed a fire alarm monitor on our system. While doing so he found that there should have been a wireless control panel installed but wasn’t. He contacted his manager to get permission to install one and was instructed to go ahead at no cost to me. Anthony explained what he was doing and how the system works as he completed the installation. He is very personable and knowledgeable. I would recommend this company to anyone looking to add a security system to their home or business.

Ad
Review №49

Brian was e extremely helpful and professional I’m not sure we could’ve set up the program without him looking forward to working with him again.

Co
Review №50

Great company...our tech that installed all our television systems really was fabulous! He helped us tremendously as we were newbies to streaming tv . He gave us loads of advice and training and we felt so comfortable with our being able to operate all of our equipment.

Ru
Review №51

We had a wi-fi extender installed out in the lanai. The installer (Brian Robertson) did an excellent job of installing the wi-fi extender and making sure that everything was working properly before he left. Brians attention to detail when installing and organizing all of the equipment in the communications box was unexpected and much appreciated. It was a very professional installation.

Ma
Review №52

Mike from vitex set up our new music equipment and did an absolutely great job

Gu
Review №53

Michael Strickland was very helpful in setting up and explains the system adequately.Thanks!

Ke
Review №54

Robert and Brian came to our home this morning and installed devices and apps to make our home Smart. They were courteous, knowledgeable and very efficient.

J
Review №55

Excellent service,Robert, Kyle and Josh were very professional, clean (no mess at all), they explained all the details of the installation and equipment and answered my many questions. They also set up the app to control the sound system and showed me how to operate it.The entire job included mounting 3 televisions on the walls of the Family Room, Study and Lanai, 1 Sonos Arc sound bar, 2 Sonos Beam sound bars, and set up a Wifi Extender, and 2 Sonos One speakers.I couldn’t be more impressed with the equipment and the installation, it looks and sounds awesome.My wife and I highly recommend Vitex, especially these 3 guys.Jose AlvarezPalmetto, FL

Lo
Review №56

Working with Robert B. in Sarasota is always a five star experience. He notifies me when he is on his way, reviews the work to be done, alerts me to issues or preferred installation ideas, tests the system and helps me place orders for the right components. Professional and pleasant at all times. This visit he installed lutron switches for remote control of lights throughout the house.

Su
Review №57

Had our system upgraded today by Robert Beauvais, he was very professional, courteous, and respectful of us and our home. He took plenty of time to make sure we fully understood all the added features of our upgrade.

Ro
Review №58

Robert Beauvais was our installer and he was right on time. He expertly installed our system and checked in with me about questions throughout the process. Good overview of the system once it was complete

Fr
Review №59

Brian did a great job - took the time to show me the monitoring system and answered all my questions.

Da
Review №60

Appointment to install security was on time. Joshua very polite and wore boot coverings in our house along with mask. Joshua did outstanding job installing and especially being very patient with myself and wife explaining operation of system as we are not very savvy when it comes to computers. Keep up the good work.

Na
Review №61

Thank you mike for fixing our internet issues.

La
Review №62

They installed Sonas system and helped us understand how to use it !

Au
Review №63

Mike has been the most professional worker we have had in our home thus far, it was a pleasure to have this young man set up our new security system.

Ju
Review №64

Mike did an outstanding job today! Overall great experience with the company.

Ka
Review №65

Professional, efficient and outstanding. Robert and his co-worker went above and beyond and provided exceptional service.

Jo
Review №66

Joshua Parker was fantastic in solving the technical issues and fixing our problem. He was very professional and courteous. I highly recommend Joshua and Vitex.

Do
Review №67

Robert was great! He was on time to install our camera and I had several questions regarding other issues and he was knowledgeable and didn’t hesitate to help. He even stayed longer than anticipated to install a néw “WAP” in our lanai and fix our WiFi issues. Thank you Robert!

Ku
Review №68

Michael Strickland was my installer for surround sound speakers on our lanai and in our living room. Very nice gentleman. He should have had a co-worker with him to assist as this was a heck of a job to do.

Gr
Review №69

Josh did a great job. Showed up on time, was very professional and helped answer all the questions that I had.

Li
Review №70

My technician, Michael Badgley was very professional, prompt, and efficient. He took care of all the things I needed and let me know what would happen on my next install appointment as well. Very thorough. The service left a great impressions.

to
Review №71

Kyle had great communication letting me know he would be a few minutes late due to a longer than expected job before ours. He was polite, knowledgeable and efficient. He had everything up and running within minutes! Thanks!

Jo
Review №72

Dealing with their corporate side was a nightmare the company didnt messed up my paperwork five times. Had to repeatedly call me back to rebill me for their screw ups. Instead of doing their job correctly the first time. I can understand one mistake but 5 different ones? On top of that had to wait over 2 months for them to finish the installation even though I paid them up front.

Bi
Review №73

Mike from central arrived at our home today on time and ready to work.The service seemed seamless and he was able to fix all of the troubles on our security system.

Da
Review №74

The team that showed up to remedy our WiFi WAP issue was excellent and resolved the problem quickly.

Ca
Review №75

Robert provided amazing service and instruction for our system. He was on time, professional, friendly and very patient with us (and our dog as well). He explained everything very clearly and answered all of our questions. You can tell he takes pride in his work! Thank you, Robert.

Ka
Review №76

Josh did a great job. He finished installing my smart home equipment and wall mounted a TV. He was very knowledgeable and personable. I highly recommend him as a tech.

Ka
Review №77

After 4 months of poor service in our new house and repeated calls, we were assigned Mike from the Sarasota office. HE WAS FANTASTIC!!!! He took pride in his job, fixed the problem immediately and even cleaned up the messy install which took 2 screws to keep the door closed! Based on this recent experience we NOW happy with our Vitex system! THANK YOU MIKE! More employees should be as professional and dedicated to customer service and your quality service is much appreciated!

Ro
Review №78

Josh and Kyle came to install our security system, mount our televisions and set up our sound system. They did an outstanding job setting everything up for us. After going through all the set up of our system they walked my wife and I through the operation of our security system, internet tv and sound system. Very Professional and very helpful in getting us fully set up!

Ba
Review №79

Such great work ethic.Thank you mike for setting up our new system.

Pa
Review №80

John Lopez did a great job installing my Vitex home network system. He took a great deal of time explaining the system to me and how best to use it. He was friendly, courteous, and knew his business. I would definitely recommend Vitex, and John Lopez, to family and friends interested in a home network system.

Gi
Review №81

Jim Watson was a pleasure to work with from start to finish. He is an ultimate professional from installation to instruction of the system. He thoroughly covered all basic aspects of my system without overwhelming me. I am a manual reader and he provided the PDF of the manual. Most of all, he was very pleasant with all of my questions! Jim is a true asset to Vitex! Thank you!

Da
Review №82

Bob, Jim, and Bryan came out to our house for an extensive smart home installation. They demonstrated expertise in their work. They were very thoughtful and responsive. They installed smart home technology, video cameras, wireless dimmer switches, and hung brackets for large screen TVs. They answered my questions effectively. They worked hard. It was a pleasure to work with them!! Highly recommend

Ed
Review №83

Josh Parker was outstanding . He has helped us greatly on three separate visits. Bright, courteous, efficient. Great experience.

Ti
Review №84

Robert was at our house yesterday and did a great job getting everything fixed. He is a great asset to the company. Great job!!!!!

Jo
Review №85

I spoke with Shane from Vitex last week to ask about what I needed (a WAP and moving my Frontier cable router into the closet box made for it so I could use the Cat 5), how to get it and how much it would cost. Shane answered many questions (even some I sent by email) and set up a time. Brian arrived on time and wearing safety equipment and went to work while answering more questions. My closet box went from a useless mess (left by Synergy who was hired by the builder Icon) to a clean and functioning box thanks to Brian. Shane called after Brian left to make sure that I was happy. Shane said I could call their tech department if I had questions about functionality. Vitex wasnt inexpensive but it is best to get it done right.

Je
Review №86

Brian completed a new installation today and did a fantastic job. He was punctual, worked quickly and without a mess, was very friendly and thoroughly explained the features of my new system. Thanks for the great service, Brian!

Lo
Review №87

The quality of the equipment, installation, work performed, and instruction was first class and highly professional. The guys were excellent!!!

An
Review №88

I just had a new camera put up and I love it. Mike did a great job. Highly recommend this company for all of your home automation needs.

Da
Review №89

Michael B was awesome super helpful and patient with us!

Jo
Review №90

We just utilized Vitex Services to set up our alarm system and hang some large TV’s. Kyle, Josh, and Robert were our technicians and they did a fantastic job from start to finish. They were friendly, professional, and extremely conscious with cleanliness. Robert walked us through all the facets of the new security system and ran out multiple times to ensure we had the products we needed after an ordering snafu. Josh was great at helping us decide where to hang the tv’s. I would highly recommend their services and, if you do, I hope you are lucky to get this crew.

De
Review №91

They seemed knowledgeable and were very friendly and efficient.

Mi
Review №92

Robert and Kyle did an awesome job. They were very patient with us and our dogs while they performed our system activation and hung 7 TV’s. I would highly recommend them!

Ka
Review №93

We recently had the pleasure of having mike from central install our new security system. He was very professional and knowledgeable. We will personally request him for all future visits.

Di
Review №94

Josh and Kyle were great. They installed all 4 TVs, 2 with Sonos bars. Josh also activated our security system and made great recommendations for maximizing the services to fully protect our new home.

JT
Review №95

John was on time and on point. He made great suggestions and even helped clean up my wires where he mounted an internet switch. He went above and beyond and we are grateful for his attention to detail.

Le
Review №96

Robert help to reprogram our thermostat and front door which has continued problems. He was very helpful professional and respected my concerns. He made sure that everything was working more than once before leaving. Thank you for employing such knowledgeable and professional technicians Leo and Eileen Pietila

Ca
Review №97

Robert and Kyle installed the Sonos system and WiFi on lanai. They were professional and very nice. They explained everything to us.

To
Review №98

I need to say that I was very impressed with the individuals who installed and setup multiple products in my home. Mike and Robert were both pleasant, professional and well organized soliciting my input, making recommendations and executing the work. The whole experience was so positive that I have ordered additional products.

Do
Review №99

The two guys that installed our Sonos sound bar were professional, courteous and efficient. I would definitely recommend them

Ma
Review №100

I found tht every aspect of my experience to be pleasant and cooperative. I had to chage my appintment a few times and the were accomodating.The technician who came to my house (Joshua) was very thorough. He taught my wife and I how to load and use all of the apps, and was very patient with us in the process.

Information
69 Photos
100 Comments
5 Rating
  • Address:6222 Tower Lane, Suite A6A, Sarasota, FL 34240, United States
  • Site:https://vitexsystems.com/sarasota/?utm_source=google&utm_medium=GMB&utm_campaign=sarasota
  • Phone:+1 941-209-3809
Categories
  • Home theater store
  • Home automation company
  • Security system installer
  • Security system supplier
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:9AM–6PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Similar organizations