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Overhead Door Company of Sarasota
1249 Stringfield Ave, Sarasota, FL 34237, United States
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Overhead Door Company of Sarasota
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Review №1

Came out on short notice when my garage door fell apart. I thought it was ruined, but the Tech (Doug) did a great job putting it back together. Really impressive to watch someone who knows their trade well. There’s a reason this business has been around as long as they have. Thanks guys !

Ka
Review №2

We had a loud sound coming from our twenty year old door when we raised and lowered it. We called, they said they could come out the next day..They called us in the morning to give us a window of time that they would come. They came on time and explained what we needed (and the cost). These guys are the real deal-honest, thorough and efficient! Our door was repaired quickly and when I came out into the garage, he was tightening all the rest of the door bolts, too. We could not recommend them more and I cannot thank them enough for a great job well done!

To
Review №3

Having originally installing our garage door Overhead Door is the only company weve ever used and this service call was the usual excellent experience. Special nod to Carl the technician who was informative and very helpful. Bravo

Gr
Review №4

Great service but 2 times the price for springs $320 set.

Bi
Review №5

Needed to change a garage door code. ( Long Story.)Messed it up. Fred was rreally helpful Without a hint of complaint. Thanks Fred. And Overhead Door.I appreciate the courtesy and help.

An
Review №6

This is a follow up from my wife’s review of two months ago. As she explained, we had some problems with our garage door and Overhead Doors chose to replace the door even though the door was three months old. Rod and Wilbert arrived this morning, early and ready to work. They removed the old equipment, a nasty job and replaced the door. It looks amazing. Rod and Wilbert were professional, helpful and worked extremely hard. They are both assets to Overhead Door of Sarasota. Bottom line, this company went over and above what they needed to do. We owe all this Al Shank, Diane, Rod, Wilbert and the entire team at Overhead Door. If customer service is what you are looking for, look no further!

Ka
Review №7

We built our home three years ago and had Overhead Door Company of Sarasota install the garage door. Just recently, we noticed that the wood trim had started to bow, one piece actually became detached. We contacted Overhead Door of Sarasota and a technician came out, took the wooden piece back to the shop to analyze what was happening. Al Shank brought the wood back and basically went to war with the manufacturer of our door. This morning he called to say that our door was going to be replaced, FREE of charge, with a brand new door! We were thoroughly impressed with this level of customer service and the fact that Al really advocated for us. I would highly recommend Overhead Door of Sarasota to our friends and family and we are so grateful for the high standards to which they hold themselves. There is always a lot of negativity reported in reviews. Al Shank and his team are the epitome of customer service and are a credit to their trade.

Mi
Review №8

The spring broke on my garage door, couldnt open it, called at 12:00. Noon, and the fit me in that day, he arrived at 3:00, and did a great job, at a fair price. Will use them again.

cu
Review №9

Kudos to Overhead Door of Sarasota, today I had the pleasure of having Doug dispatched for a service call. He was professional, courteous, on time and thorough.Scheduled the service yesterday out today, I asked the office to have the tech call or text 10-15 min prior so I could meet him.Spot on!Glad to report another great service story, Always good to hear a positive story about a local company doing the right thing.

Br
Review №10

Super responsive and very helpful! Honest as well! Have used them now for 2 different home garage repairs. Highly recommend!

Je
Review №11

Very highly recommended co. In SarasotaI am a metal fabricator in sarasota Bradenton area building welded rail systems and spiral stairs on all the islands for over 15 yearsThis company is highly rated in my book and I would definitely call them for any garage doors or industrial needs

Al
Review №12

I’ve been a customer for years and use my two garage doors perhaps more than most, as I run my business out of our home.It seemed a bit much that averaging every two years I had to replace the motherboard. Once under warranty, and then a second time at my expense.When the problem of the motherboard happened for for now the third time, overhead door took ownership of the problem. They replaced my entire 4 year old opener at cost. This company stands behind their promises and exceeded my expectations. Can’t ask for more than that!!!

Da
Review №13

Horrible Service! I called for an estimate at my business May 1st and they came out, then never called me back once. I waited and waited and then called only to get the run round. They must of been offended because I still got no call back. I guess they dont need the business. Avoid this place! Their are better options

Mi
Review №14

What a nightmare it’s been working with overhead. Salesman came out and was extremely nice so I decided to give them my business. When it came time to install the door only one person came out and scrapped up the door trying to do it himself. The installer was rude and you could tell he didn’t want to be there. I did not buy a scratch and dent door but that is what I received and they are unwilling to work with me.

Br
Review №15

Fast service great customer service this is the third door they have installed for me every single one of them we’re done fast right and with great customer service. I would recommend them for anybody looking to have a door put in.

ma
Review №16

Great service. Great price. (Less than half the price Precision Door Company tried to charge us.

Su
Review №17

Our garage door spring broke so we went to Precision overhead doors, next to Ed Smith stadium. The clerks there knew their products. He measured our spring and then went back and had our new spring made while we waited. Our stress was lifted just a little, he still had to replace the broken one with the new one. It wasnt too had to replace.

Ki
Review №18

From the initial phone call with Dawn to the very kind and knowledgeable and thorough technician , Ralph ... this was a seamless job! Would highly recommend them to anyone for any of their garage door needs! Dr. Kim WaltersVincent

ma
Review №19

I just love these folks. Good people, honest, great product, easy to deal with. I have a funky 1956 flat roof home in Sarasota, with a carport that showed the world all the junk I was using to work on my remodel. No room for my car! It was no doubt freaking out the neighborhood. I accidently found the Overhead Door showroom- and discovered the door with hurricane window panels across the entire door- very mod, sleek. Totally changed the image of the house, added huge value, instantly. Passers-by still stop to ask me where I got that door, they really love it. Recently did something strange to it, it got stuck- had to call in a repair- Al come out immediately to fix, no charge. Wow!

Ja
Review №20

I wanted to upgrade the look of my garage doors. After searching various overhead door companies in the area, I decided to go with Overhead Door company of Sarasota. They have the best selection of high end garage doors by far. Their skilled workers were even able to create a custom look to match my house. They have a beautiful show room which allowed me to see all of the options and allowed me to picture how my new doors would look in my house. The salesman was extremely helpful and friendly. He even managed to get me a better price than he originally quoted me. On installation day, the installers reminded me of a stealth ninja team. They had my old doors out and hauled away and my new doors in before I could finish my pot of coffee. The new doors run very quietly and smoothly and make the exterior of my home look like I had a remodeling job. I am so pleased with the results! I would highly recommend this company to anyone who is looking to upgrade their home or is in need of repair work. They made a potential headache experience very easy for me with their great selection, knowledgeable employees and skilled installers. Very efficient operation.

Ji
Review №21

Called the company this morning and the tech arrived this afternoon. Less than 5 minutes into the unit he had the problem identified and fixed. Capacitor. Ray never hesitated and knew exactly what he was doing. I was actually impressed. I hope he trains all the other techs. Did a nice inspection of the door and unit and gave a maintenance check as well.

pa
Review №22

Excellent, friendly, and fast service! Trent was exceptionally friendly! Great to hear his stories, and our dogs/zoo welcomed him. :) He was very sweet! Highly recommend Trent and Overhead Door! Thank you!!

Ni
Review №23

I had my first experience with Overhead Door 3 weeks ago. They were recommended to me by a realtor who said they have a great reputation compared to other companies in Sarasota. The service man, Ralph, was very knowledgeable and worked quickly and efficiently to fix the problem. The price was also comparable to others in the industry as well. Will definitely use them again in the future!

Te
Review №24

We drove into our door and it would not open or shut. It had a huge dent in it. Fortunately Overhead Doors had installed our garage door 10 years ago and left a sticker on the door. We called. They were at our house in 30 minutes. They were kind, fast, and did perfect work for a VERY reasonable price. I thought we would have to replace the door! But they assured me that they could fix it and within the hour, it was done perfectly. Dont even hesitate. Call them FIRST.

ph
Review №25

15 year old door rusted with holes at the bottom and bracket falling off. Wanted to replace the panel but they dont make this style/model any more. No warranty. Have to replace entire door for $1,700. Why would I trust another Overhead door ? Poor company.

Ka
Review №26

I have to add to the chorus of 5 star reviews - what awesomely nice folks these are. When I called about a problem with my aging garage door this morning, they were able to send someone out today! He understood that I just wanted a bandaid solution for now as I will be buying a new door within a year. Patched it up for a very reasonable price (and hes mailing me the invoice because I wasnt sure if I wanted to pay by check or put it on a card!) He also took the time to talk to me about what a new door would involve and dispelled my fears about being able to afford It when the time comes. Very knowledgeable. Very personable. Just wonderful. I know where Ill be buying my door.

na
Review №27

Good honest reliable, capable and very responsive. Carl and Doug did great work for us. Thank you!!

Sa
Review №28

They did a great job! Came right out and were reasonable... Would recommend

Ji
Review №29

Great company and service! I called to get an emergency garage door repair and they came within the hour. I highly recommend Overhead Door!

Jo
Review №30

I could not raise my garage door yesterday morning and realized one of the springs was broken. Gave a call to Overhead Door because they have been in Sarasota for decades and I knew I could trust them. They had a technician at the house before noon and quickly repaired the door. I was not present when they finished so they are mailing an invoice. I could not have asked for a more polite, friendly and efficient service. They turned a real problem into a non-event in no time at all.

Ja
Review №31

From the estimator to the office workers and especially including the door installer, this company took the time and put forth the effort to correct a problem created by another company. I can’t thank them enough for such an excellent job.

Ke
Review №32

Great choices, Exceptional service and installation. The county inspector said it was the strongest and best built garage door he had ever seen!

La
Review №33

Overhead Door is the only Company in Sarasota to use, they are a family owned and operated business. Their service is excellent, their product is a higher quality & their price is always fair.

wi
Review №34

Garage door wasnt working ...called two companies before calling Overhead...both said needed new springs, rollers, safty cabels etc...all for $300+Overhead said I should try a simple beam adjustmnet with very specific instructions....that worked...so far.If it stops agin...Ill only call Overhead.

Ch
Review №35

Just had someone (whos name I didnt get, oops!) out to fix my door. Was told by another company that I needed to replace my entire door, for around $700. Overhead Door fixed my door on the spot within an hour. Very friendly and professional! Thanks (:

Je
Review №36

I had a real problem where a handyman destroyed my garage door when he was trying to replace the rubber seal because he didnt know what the heck he was doing. On top of it, he tried to act like it was my fault that it dropped from the ceiling with no resistance and crushed itself.If it wasnt for the professionalism and awareness of Al Shank from Overhead Garage Door, I was most likely going to be stuck with the entire cost of replacing it. Al got involved and because of his many, many years of experience, wasnt going to let the unscrupulous people that destroyed the door, try and bamboozle me to get out of replacing it which is exactly what they were trying to do.Today, after six hours of hard work, my new replacement garage door was installed and I thank god I wasn’t stuck paying for it because of Als involvement in the process. I could have used a competitor and maybe saved a dime or two but no one else would have gone over and above to help me like the Overhead Garage Door people did I’ll never use another garage door company in Sarasota unless Al goes to work for someone else. Thanks for being there to get me through this situation with the people that destroyed my old garage door Al.

Co
Review №37

The business office was very helpful and fair with my situation.

Sa
Review №38

The service was exceptional on a late Saturday night, not only did they repair the garage door and make our home safe the price was very fair! As l was talking with the tech it was also his anniversary night. Much Thanks!!!

Kr
Review №39

Repaired my door, helped with Genie warranty and made it quiet, which the perious conpany made the same eauipment loudl Outstanding service!

Tr
Review №40

First I would like to start out with the positive. My garage door was installed and it runs very well.Now - the gentleman who sold our door stated it would take 2 -4 hours, it took 6 hours. They didnt complete the flashing on my garage and left with my garage still showing exposed wood. We had to call over 4 times to have them come back out and fix this issue....taking the time frame to over a month to complete the job. None of this time had anyone called to have the inspector come out to close out the permit.This was finally completed in late July or Early August. This brings us to mid September. THEN Danita - the Administrative Assistant sent me a letter claiming she had tried to reach me for a while and I wouldnt call her back. She had both mine and my husbands cell phones which are in her computer system AND on the service contract I signed. I received this letter and called and left a message for her to return my call with my phone number.She called the next day and I told her I work and cant take any further time off so the inspector would have to come before 9 or after 6 or when my husband goes in late. She tried to schedule, called the next day and simply stated This is impossible I told her that she would need to figure something out to accommodate. To which her reply was I will send this to Code Enforcement.I do not take kindly to threats.I wouldnt recommend this company as their salesmen are unorganized (took 3 times to get the contract right and sent to me), their office staff is uneducated and rude, not to mention severely unaccommodating and unhelpful.After shopping for other pricing - on top of all of this - the door could have been installed by Banko for quite a bit less than I paid.

Va
Review №41

They did a lot to help us!!! Great team

Ro
Review №42

Called in for help with programming products in our new house . Glad to help me with this with enthusiasm. Ever have a door issue I will be dealing with them

Fr
Review №43

Great Customer Service, Friendly and Courteous, and very knowledgeable. I felt welcome at their business office.

Er
Review №44

Great business very friendly and professional

Aa
Review №45

On Time, fast service.

Ad
Review №46

If you want poor customer service, unreliable scheduling, over pricing...then this is the company for you!

Ra
Review №47

Thanks for the help with my remote control.

Ar
Review №48

Good quick service

Ma
Review №49

They took care of me

Information
1 Photos
49 Comments
4.5 Rating
  • Address:1249 Stringfield Ave, Sarasota, FL 34237, United States
  • Site:https://www.ohdsarasota.com/
  • Phone:+1 941-955-8343
Categories
  • Garage door supplier
  • Door supplier
  • Garage builder
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:7AM–4:30PM
  • Wednesday:7AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4:30PM
  • Sunday:7AM–4:30PM
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