Cruz is the chillest employee ever. Always really nice to talk too & always in a fantastic mood. Always buy my butane and papers here :)

Sweet! Pipeline has what you need and more of what you may not need but will want! The store is super colorful with much to see! Its a Great place to pick up a gift for just about anyone on your gift giving list! I bought a really cool pipe although it took me an hour just trying to pick one... it was NOT easy as there were too many to focus on just one at a time! You have to focus and Viola! Done! it was a lot of fun! Staff is Very friendly and knowledgeable! its a win win!

Awesome. Smoke shop with everything you could ever need and more. Heady glass, great selection, doesnt matter what you smoke, toke or poke hahaha.. awesome place, worth it to stop in and see.

I bought my own personal bong here yesterday. Best help/customer service Ive ever received! He made me feel VERY comfortable and really made sure i went home with something id truly enjoy. He really hooked us up pretty well. Id definitely recommend this place to anyone looking for great customer service and a great selection of bongs, rigs, hookahs+.Sam if your reading this you’re the man and that you for such a great experience and id definitely recommend all my friends to go directly with you(: thank you. VERY pleased with my bong its exactly what I needed

The best glass shop Ive ever been to. Great local artist, knowledgeable and friendly staff. Excellent selection and great prices. This will always be my favorite shop, even when just stopping for papers its a great experience. Thank You Uriah

Its nice, friendly workers good price

Cool shop with huge selection of glass pipes and bongs and smoking paraphernalia etc etc

Amazing customer service and prices

Best spot in San cruz . Real people that treat everyone good. Must stop by if you need glass.

Loved my first time here! Great shop with a lot of selections on items like masks, posters, bowls, bongs, vapes, and a helpful staff to find what youre looking for.

Friendly knowledgeable staff with a lot of inventory we will be going back

Super swag love thier store cats !

Great shop with super nice staff, very helpful with good prices.

Um, not a tobacco store . . .🥳😤😳🥴🤪Great selection, knowledgeable helpful staff willing to take the time to satisfy each customers needs and questions completely, without making one feel uninformed or rushed.Recommended.

Very positive experience today... Was greeted and helped in a friendly professional manner... Their prices for basic spark it up essentials are the best in town currently... FAR superior the the sketchy shop on Soquel and Morrissey... Much better to go downtown for your smoke shop needs... Snag a meal with the famous cornbread, right across the street, at Zachs after your purchase :) *****

This place rocks! No hassle or pressure and a massive variety of goodies to explore available in a wide price range. AND THEY HAVE SHOP CATS! Shout out to Patrick whose always rad.

Great place for cheap sunglasses

Glass art good prices

Nice Foggy Mountain Glass selection and lots of other goodies as well!

Best smoke shop in Town, hands down.

The staff are all awesome and extremely helpful, Ive been going to Pipe Line for years. In these strange times of covid, I recommend them to everyone so theyre still around when things get back to normal.

Awesome shop with a great staff. Top notch!

Probably one of the best places I have been to such kind person Arsani is nice

I dont really take the time to write reviews, but Ive been coming to pipeline for almost 5 years now. Theres no other smoke shop I really go to. Its a one stop shop with a huge variety of style in glassware and assecories. They are probably the most affordable place in town too. So many amazing options and the staff is absolutely wonderful. Also their in-store cats are the cutest. 10/10 will always recommend Pipe Line!

Top notch customer service. Local glass. Good vibes. Can’t go wrong here. 👍🏻👍🏻

Best smoke shop from Fresno to Santa Cruz. Awesome friendly knowledgeable staff.. got to go there you wont be sorry

This head shop has been on the Pacific Garden Mall for 41 years! Always dependable for your tobacco needs. The staff is happy, friendly, and helpful. If you need tobacco and are in the area, I highly recommend you visit this store.

Great glass with the best prices, REGULAR prices not super amped for profits. Glass is great I have gotten three bongs here personally. They have Heady glass and regular glass, all kinds of vape products, tobacco products and CBD. They have a cool little clothing and accessories area which i have always loved and know friends who wear clothes from their. Staff is Super friendly and actually know glass, they’ve given me a birthday discount and a christmas discount before(: love them !

Massive shop, with kind helpful staff. They also have kind, helpful shop cats, which always adds points in my book. I drive all the way from Sacramento, tor buy my friends their aamazing prices, and now that I am part of the smokers world, myself as well. I bought the perfect, most amazing bong, that only stands maybe a foot tall a few has the most beautiful colors with an oil slick sheen to it. It is the absolute best piece for me and Ive had it for about 2 years now.Looking to make another trip soon!

Classic head shop. Sigh, almost all glass pipes now, I was looking for something else.

Beautiful big beach outrageous waves on Oahu North shore. This is where they have the world championship surfing contest its beautiful

These guys are awesome! They are always so helpful and kind. They are super knowledgeable too.

Forgot my torch at home i called up pipe line they were very informative and extra friendly best smoke shop in 831

First time pipe buyer, took the time to show me what to look for. A lot of personal time, even though I was only buying a $10 pipe. The guys there were very approachable.

Great glass, in-house glass artist! Friendly staff there to answer all questions. Chill folks who answered all my,nephews questions. Thanks Pipeline..you will always get our business.

Friendly and they let us bring our bikes inside

Best smoke shop in the area. The people in the back room always know the answer to any question I ask and are genuine. Their merch is fun to peruse as well. As far a paraphilia goes, theyre the best and even feature local glass artists.

Gorgeous pieces, but there are definitely some cheaper places in town if youre concerned about price.

Cool place to walk through, good pieces and other merchandise but is usually more expensive than just buying online.

Helpful service nice selection, i have purchased pieces from every head shop close by and over the years Ive alwasy had the best luck at pipeline.

Great staff! They love me and I love them.

Great selection of glass. Friendly and helpful.

Best product selectionPosters, stickers and other cool stuff

Great service, great prices, and a nice cat XD

Every thing you need from a head shop. And more

Great atmosphere

Very informative and friendly. Lots of selection and even freebies with purchases.

Definitely a must stop shop when visiting Santa Cruz.

Wouldnt accept my legitament ID, even when I had 2 forms to back it up. Really poor service, one girl in particular was quite rude.

Awesome people. Awesome store!!!

Awesome selection of bongs!

Best glass in the area!

Average smoke shop with a small selection. Not much variety to choose from.

Always great!

Awesome shop

A wide variety of glassware and friendly staff (and a shop cat)