user
Chocolato
209 C. de San Francisco, San Juan, 00901, Puerto Rico
Appearance
Chocolato
Comments
Ly
Review №1

Spent my birthday exploring old San Juan and came across this place. The staff was very nice. I was offered samples so I could decide which flavor I wanted. I can’t remember what flavor of gelato I had it was vanilla and bananas in it. It tasted very similar to banana pudding honestly and I loved it. Great spot if you’re in old San Juan and want something sweet!

Ge
Review №2

Me and my friends went here today after looking at property in old San Juan. We got the mimosa with peach gelato! It was so tasty. Never though of mixing gelato with champagne but it was an amazing combo. Be careful though because the gelato will make you drink it too fast 😂 overall had a great experience will definitely return! Thank you all for your amazing service and wonderful Treats!

An
Review №3

The best ice cream around. I had the Pumpkin Spice flavored ice cream. Creamy, delicious—omg, pure heaven!I will definitely stop there the next time I’m in Old San Juan.

Ka
Review №4

Delicious Gelato and very friendly service!

Gr
Review №5

The vegan chocolate ice cream was amazing!

Ap
Review №6

The ice cream with the cake in it and the coffee perfect combination very delicious customer service very satisfactory I love the desert there

Br
Review №7

Unimpressed. Ice cream wasn’t sweet enough and the flavor was bland. The back patio smelled bad.

ma
Review №8

Excellent service and amazingly delicious ice cream! More than reasonable prices! What else to wish for?! Super satisfied right now :)

Ja
Review №9

The server practically stuck his bare finger in each flavor when telling us what each were. Then picked up the waffle in the cup with his bare hand. Hands were not washed between customers and who knows what he touched (cash, etc.) since the last time his hands were washed.

xe
Review №10

Very nice clean store, great variety of flavors and my opinion is base on the afogato with vegan chocolate. Really enjoyed the experience.

ro
Review №11

The gelato was ok, but the customer service was terrible, the skinny guy with a braid seemed to be annoyed to take our order, and had a bad attitude the whole time we were there, maybe he should get another job that doesn’t involve customer service.Would not return, and def wouldn’t recommend.

We
Review №12

Amazing, unique flavors (especially the hazelnut chocolate and frangelica, which is hazelnut alcohol). The service is incredibly kind and patient, even when I was sampling well over my fair share of flavors. The chocolate tap is amazing and you have the option of dousing your gelato or cone in it for an extra fee.The shop itself if quite aesthetic and makes a great social media backdrop if you want to take pictures.

Bi
Review №13

GREAT CUSTOMER SERVICE!!!GREAT tasting authentic gelato!!They have a variety of flavors,even a vegan option!!Such a hidden gem check it out you will not be disappointed 👌🏼

Ke
Review №14

If it wasnt for poor customer service (we stood in the store for a few minutes while all the employees were in the back joking around with each other clearly visible through the glass window) this would almost be a good place. The establishment is nice but they have a very limited selection. I had an affogato which was delightful and not too expensive. But overall the gelato was good.

Ka
Review №15

The Turtle Cheesecake ice cream was fabulous. The frangelico was great too. Ive been here a couple of times and the flavors never disapoint. They do have different ones every time which is part of their concept. The staff is very friendly and helpful with recommendations. This place is a must!

Hi
Review №16

Small place. Decent selection of flavors. Tried the hazelnut, chocolate banana and Neapolitan. They were good.

Be
Review №17

The gelato was good but I was not impressed by the sub-par service. Practically threw my change in my face and sighed loudly for asking for extra napkins. It was rude and completely unnecessary in an attempt to get us to hurry us on to get out of there (Sorry we had a child with us, smh)

We
Review №18

Nice gelato shop

Ca
Review №19

Amaretto and chocolate in a chocolate dipped waffle cone. SO GOOD

Ju
Review №20

Best sorbet I ever had!

Ar
Review №21

Every flavor was delicious!! It was a nice little stop for after lunch.

Ja
Review №22

Best ice cream in town!!

Ro
Review №23

You have to go here the gelato is awesome and the Afagoto Cocktail is unbelievable. I have never had something so creamy and full of flavor. Thank you !

Ra
Review №24

Loved the tiramisu.. otherwise.. other ice creams were average.. Pineapple really didnt taste like pineapple.. it was tasting wierd , and tangy... liked the popsicles though... overall a very average place for ice creams.. The interiors looked good, and we thought it will be much tastier than what we had :)

Pa
Review №25

The gelato was great but what sets this place apart is the custom gelato-cookie sandwiches.The only complaint I have is that the gelato was a little melted, causing it to spill out the sides when I bit into the cookie. I will be back again before I leave Puerto Rico for one more of these!

Ed
Review №26

Pretty common chocolate ice cream for $6+ two small scoops. Pretty disappointing. For the price was hoping for better tasting chocolate. On top of that tip and you have to eat it outside in the heat. Two of us almost $14 could have bought good ice cream at the supermarket for a month.

Ni
Review №27

Best gelato in Old San Juan!

Dd
Review №28

Awesome!! Good prices! Great Customer Service!

Ne
Review №29

Good fresh ice-cream

Ca
Review №30

They have 2 vegan options and they are both nearly perfect! One chocolate + hazelnut and one passion fruit flavor. Wonderful flavors, and wonderful place. You must try them both!

Fi
Review №31

Went twice to this place due to this gelato being so dam good ! Scoops are pretty huge and get a cone way better than the little bowl with a spoon. Place is not expansive. Leave a tip they do a great job ! Definitely will stop by again when visiting San Juan

Ba
Review №32

Amazing staff and dessert!

Di
Review №33

Nice service and pet friendly

gi
Review №34

Their ice cream is super creamy and tasty. I had the vegan chocolate and I’d go back for that! My dad had the coco which was also delicious and it has some small pieces of coconut!

Ri
Review №35

Carolyn and Carla you are rock stars. Excellent customer service and AMAZING attitude. Thanks for your recommendations.

Pa
Review №36

Loved it! Especially since they give you the option to line the inside of the waffle cone with chocolate. The ice creams they offered were super creamy. The place is clean and the staff is friendly. My husband and I went twice in one weekend.

Bi
Review №37

An excellent shop in San Juan! Staff was very friendly and informative. The passion fruit and rum dessert was delicious.

Da
Review №38

Awful service, we were 9 and ordered 5 ice creams and 4 coffees and it took about 15 minutes to get our order, with 2 things wrong. Additionally, they didnt have water to drink. Also, its called chocolato and didnt have chocolate ice cream. Besides that the ice creams were good

Du
Review №39

Incredible frozen goodies here and amazing service. I got an ice cream sandwich with hot fudge on top and hazelnuts while my wife got an affogato. We were both very pleased with our choices and highly recommend checking this place out!

Ka
Review №40

Franco & chocolate hazelnut with Kahlua cream liquor

El
Review №41

When I visited Clocolato, I welcomed with smiles by the two friendly counter girls. They offered gelato samples and the different combinations of their menu. Their gelato offerings are exceptionally delicious and service is superb. Truly recommended.

Pa
Review №42

Amazing spot. A must try in old San Juan. Any other ice cream spot in old san Juan have nothing on this place.

Mo
Review №43

You have to try the pistachio ice cream with coffee. Very delicious.The staff were a bit cold and unwelcoming, and the place smelled a bit weird, otherwise inwouldhave have it 5 stars.

Su
Review №44

Delicious chocolato place we tried I San Juan.

Ed
Review №45

Excellent, I highly recommend this ice cream shop!

Be
Review №46

The vegan option was delicious :)

Ma
Review №47

Good place. Good location

Ro
Review №48

They have vegan options and is pet friendly😍😍😍😍. I ordered the vegan Hazelnut and I went nuts. Its delicious!!!!!!

R
Review №49

Good coffee and you can add a shot. The same goes with the ice cream.

Ca
Review №50

Amazing products!!! Best ice cream and chocolate ever. I recommend the Chocolato paleta or the Affogato... they are out of the world! unbelievable!

Ke
Review №51

Great gelato and great recommendations from my man behind the counter.

Ks
Review №52

Very good ice cream.

Na
Review №53

Delicious ice-cream! Cheesecake with guava flavor, yum!!

Ha
Review №54

The gelato here is world-class. Really hit the spot!

Te
Review №55

Great local flavors of gelato! Lots to try. Friendly staff.

Je
Review №56

Even though, the gelato is a bit expensive for me, and they did not have much variety. The service was great and the gelato was yummy.

Te
Review №57

Really delicious gelato (about 6 flavors), ice cream sandwiches, natural popsicles, and a nice chocolate fountain to drizzle on top of your cone. Nice find in Old San Juan.

Ma
Review №58

The gelato was melted and the employee didnt tell you that the chocolate topping was extra, she just asked if you wanted it.

Fl
Review №59

They have ice cream with a shot of rum

Cy
Review №60

Fabulous Gelato ❤

Ni
Review №61

Puerto Ricos best ice cream place.

ri
Review №62

Great coffee, awesome gelatos

Ja
Review №63

The gelato is amazing

Da
Review №64

Delicious creamy gelatos

St
Review №65

Amazing, we all loved it!

Ka
Review №66

Great gelato and sorbet

Or
Review №67

Delicious gelato

Ab
Review №68

Good experience, great desserts.

st
Review №69

Good shakes

Di
Review №70

Delicious 👏

Ed
Review №71

Price is worth it

Ji
Review №72

Excellent place for an excellent mantecado or coffee. The employees were very kind and attentive, they made me feel very comfortable with the place. The variety of flavors is not very extensive but they all have very good flavor. I recommend it.

Ma
Review №73

Rich flavors. Friendly staff. good prices

Ru
Review №74

The most expensive coffees in the world and the worst quality. The employee was attentive.

Ju
Review №75

Excellent!!! Excellent service and good atmosphere!

Ji
Review №76

Very nice place colorful and sweet, chocolate everywhere. Ice creams are rich. The drinks, the coffee all excellent. The place is small and cozy. Sponsor of the arts

Ba
Review №77

We waited 20 minutes for 1 dessert on ice. The chick was so slow it was amazing. And he started to tone up his phone. And we paid $ 4. The ice cream was not bad so it got 2 points.

Jo
Review №78

The site is nice and the treatment of Alexis, Daisy and Carol is super good. The coffee is delicious and the Gelato know the beyond! I recommend it full.

En
Review №79

The day I visited this site happened to celebrate its 2nd anniversary. The owner gave a presentation of the concept and his enthusiasm was contagious. He also recognized the work of his employees. The most important thing, gelado, is exquisite. Highly recommended. Its nice to come to places like that.

Lo
Review №80

Excellent Service and Friendliness !! Super rich gelatos especially the Affogato !! Rico Gelato dipped in OMG coffee !! Very rich ! I recommend it 💯 👍

Ro
Review №81

Artisanal ice cream of excellent quality. There are some vegan flavors. Highly recommended

Jo
Review №82

Excellent service!!! Gelato to another level flavor and presentation A ++ recommended

Lu
Review №83

Chocolato a small place but with great flavor. I ate a guava gelato but here, in addition to the flavor, the friendliness of the employee stands out. Thanks for your service.

JU
Review №84

Gelato with little flavor, just add a shot of liquor, nothing really new. Visit once, out of curiosity.

Ca
Review №85

Family atmosphere, cozy place and in good condition. Good treatment from employees and above all an exquisite quality in their products.

ta
Review №86

Rich flavor, clean place and animal lovers. Karla explained everything to me. Super attentive and accommodated my request

Si
Review №87

Excellent service, and the super rich gelatos ...

el
Review №88

Pretty delicious

Em
Review №89

Very expensive

Ka
Review №90

I would like a little more variety but it was still good and the attention is super.

El
Review №91

Very rich ice cream in waffles

Ed
Review №92

Excellent

Ca
Review №93

The best jelly in the world 🐱

M
Review №94

Excellent

Information
100 Photos
94 Comments
4.5 Rating
  • Address:209 C. de San Francisco, San Juan, 00901, Puerto Rico
  • Site:http://www.chocolatojoy.com/
  • Phone:+1 787-303-0061
Categories
  • Coffee shop
  • Bar
  • Ice cream shop
  • Dessert shop
Working hours
  • Monday:12–5PM
  • Tuesday:12–5PM
  • Wednesday:12–5PM
  • Thursday:12–5PM
  • Friday:12–8PM
  • Saturday:12–8PM
  • Sunday:12–5PM
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations