Derek was able to sort out my storage unit needs with friendly service, don’t hesitate, go here and he will take care of your needs.Its a storage unit - it was clean and good price.

Best service Ive ever encountered! Derek is such a nice gentleman who helped me with my storage unit, got me a discount rate and helped moving items as well. 5 starts are not enough for this place. I would highly recommend and if continue doing business with them.

If you are looking for a high-quality, caring, personalized storage facility... LOOK NO FURTHER! I cant even begin to describe how helpful Ronnie and Derek have been with my car storage situation. Due to COVID, I had to temporarily relocate back to the East Coast and leave my car in SD. Family could no longer look after my car, and I was scrambling to find a storage unit that was affordable and who would be able to work with me virtually, as I cant travel right now to be in-person. Everywhere I looked was full, but then Storage West came through!! From the get-go I explained the situation via phone and Derek and Ronnie were able to squeeze me into their last parking space, offering to send me all the paperwork to fill out from home, and even taking down my family members name so that they can be ready to help her when she drops off my car. The lease process was straight-forward and easy (took only 2 days of going back and forth via email), and Derek called me every step of the way to personally update me on the process. I could not ask for better customer service, and am beyond impressed with their quality of support even at a distance. I have no doubt my car will be in good hands until I can be back in SD, and I 100% will recommend Storage West - La Jolla to anyone I know in the future. You guys are the best!!!

At Storage West LaJolla Derrik and Ronnie made renting a storage space simple. Your not just a customer, your family. Their excellent customer service and low prices are a big plus. They definitely care about your needs. They obviously go above and beyond the call of duty here. I highly recommend Storage West. Ask for Derrik or Ronnie, they are what makes Storage West LaJolla the best storage facility around.

It is with a sad heart that i leave storage west and Derek. you guys have been with me and my student transpo company for the better part of a decade. sadly, i must leave to find storage closer to my work area (south bay). i always felt safe, secure, clean, and well taken care of. kudos to you all, especially Derek!!

Wonderful place for the boat. The young lady working there today did an excellent job getting me situated

Ive had a storage locker here for almost 2 years now and I love this place!Their customer service is excellent!! Ive had multiple occasions where I needed their assistance both in person and telephonically, and they have always been able to help me find a solution. They are friendly, professional, and timely. The facility is secure and well taken care of. A convenient monthly auto-payment can also be setup. The manager, Derek Cameron, and the employees, namely Enrique Castenda have been tremendous in aiding me at this facility. I highly recommend them!!!

I been here for almost 4 years and l love it here great service. They are always friendly and helpful. Place is always keep clean .Great place to rent a storage there. Great job Derek and Ronnie.

Absolutely amazing customer service. Had an incident with the moving truck, and they took care of everything with ease. Derek and Ronnie both doing great work.

Great customer service love the atmosphere.

Friendly folk, but the facility shows its age in lots of little ways.

Derek and his team are very prompt, courteous, helpful, easy to work with and amazingly professional. Also, the storage units appear safe, clean and the facility provides all the very much needed packing supplies. No issues whatsoever. Thank you so much! Mrs. A. Sharma.

Definitely one of the better storage places that I have dealt with. They are honest and upfront about everything. There are no hidden charges or surprises. 24-hour a day access is extremely convenient. I have been very happy with service to date.

Very nice and professional employees. Derek the best)

Ronnie/Derek/ and Jahira were ask very helpful and kind

The prices are good and the staff is very helpful and polite. I feel like my things are safe and I dont have to worry. The hours are 7am to 7pm.. but if I need access later, all I need to do is ask them for late access.

Derek and his team friendly and have a great personality!

Friendly and attentive staff. Good price and close to UTC. Had issue with roof earlier in 2017 but promptly replaced and repaired issues.

Great customer service. Clean secure storage units!

Good rates. Book online for best deals

Very reasonably priced, staff is easy going and helpful, and units are accessible and clean

So helpful and kind- made a difficult chore enjoyable

You can spend more money to keep extra things here that add no value to your life. But hey someone is profiting from it.

Great, helpful people

A very decent self-storage place

Horrible!! nobody answer the phone, not professional. when we really need them they are not even answering the phone.

Storage West is a quick drive to the main artery, making access superb!

Great service, clean storage lockers, and great security.

Great storage facility with competitive pricing.

Its storage, what is there to like. Im paying too much to store possessions I should just get rid of...

Went over with a friend to help move her stuff out of there and had major water damage when we went to the office to try and get the people to come down and help us they acted like it wasnt our problem by the time I left they knew they had a problem will never use these people again

Great

Waited a while only one employee.

Nicenice

Good location

Out of my way