user
Mattress Makers
7919 Silverton Ave #412, San Diego, CA 92126, United States
Appearance
Mattress Makers
Comments
J
Review №1

Why cant there be SIX stars?Juliana and Gabe at Mattress Makers are the BEST. We needed a new custom mattress for our yacht, to accommodate some serious back issues, and they came through with a perfect solution.Just as importantly - the customer experience was world-class, from day #1.A delight to work with - thanks guys !!

Ja
Review №2

We purchased the Soledad Medium Queen Mattress on 9/4/21. It was delivered today! The delivery staff were so careful and respectful of our home. Originally we purchased a split Ca king...we loved it so much we purchased a queen for the guest room. We have referred two other families and they are thrilled as well! Pablo, one of the owners, has been great to work with....a genuine and trustworthy Man. Very informative and no pressure sales. Always willing to go over and above with any concerns you might have. Absolutely Mattress Makers should be your first stop when considering a new mattress 😉👍✊

Do
Review №3

This is the best bed ever! We now own three of them. Juliana was gracious and knowledgeable when we went to purchase the mattresses. Jordan and Julian delivered them, set them up, and took away the old mattress. They did not leave a speck of trash behind. Really terrific people to work with from start to finish.

Re
Review №4

We had a great experience, this family run company does business right. We chose our mattress in a clean, no pressure environment and they offer great warranties and affordable pricing. It arrived in a timely manner and the delivery guys were courteous and professional. My son loved playing on their old school Nintendo while we picked out our new bed. Thanks guys!

St
Review №5

My wife wanted a new Queen mattress and had tried one at my cousin’s house that he had just bought at MM.We went and tried a few and my wife decided on the Soledad Plush. Gabriel (one of the brothers in this family business) really provided good information for us to make an informed decision.We got the mattress today and my wife is loving it.Great service, great quality, wonderful delivery!Thanks!!!

Mi
Review №6

This was the best mattress buying experience from beginning to end. Starting with the salesman in the store who was not pushy at all but ver informative (he even told us to shop elsewhere and compare), to delivery. Three of the nicest deliveries guys showed up and even brought their own vacuum to clean under the bed before they set the new on up. We couldn’t be happier. Now for a good nights sleep!

Je
Review №7

In the beginning, exploring the shop in La Mesa, the representative was incredibly friendly and informative. I never felt pressured nor rushed to try out different mattresses nor make a purchase. The quality and warranties are great, and I am considering coming back for pillows! The delivery process was splendid as well. For quality and personalization, you can’t expect an overnight delivery. It worked perfectly for me because I had a vacation and move planned in the mean time. The men who made the delivery were extremely understanding when I was ten minutes late to the beginning of the window (they actually were going to be a little earlier than the “window” time most of us dread sticking around for!) and were polite and answered all of my questions during. 10/10 recommend.

Tr
Review №8

We just purchased our second mattress from Mattress Makers. Our first was for our RV. They not only made it perfectly to size, they were able to make it to our specified firmness. When we returned home from our road trip we immediately replaced our bedroom mattress as well. High quality, custom made, OUTSTANDING service. This is a family owned business and the care they take shows. We highly recommend them!

Th
Review №9

I had THE best experience at Mattress Makers. Their customer service and knowledge of mattresses and pillows exceeded my expectations. They were able to make recommendations based on where our aches and pains were. I felt like we got very individualized attention and were not rushed. The show room is cool and modern! They weren’t the typical sales-y type that I encountered when going to other mattress stores around town. I am now recommending this place to anyone I know who needs a mattress. The next time I need a mattress, I’ll go straight here and not waste my time at the other places. I bought a high quality mattress from a family owned company that cares about my satisfaction. When the mattress was delivered, it was on time and they wore masks (thank you!). They assembled the frame, brought in the box spring and mattress with no problem. I felt they were very pleasant, polite, and asked if I had any additional questions. I knew I wanted to take the time to leave a review because the company is an A+! Thank you Mattress Makers for such an easy, enjoyable experience because making a choice for a new mattress can be challenging, but you made it easy.

Ar
Review №10

Salesman was very informative, friendly and applied no pressure.Selection of mattresses was good and arranged such that we could compare them easily. Very impressed with their exchange policy for one full year.Also they made pillows to our personal needs. First time we had custom made pillows. Had never heard of another place for them.We bought a mattress, box spring and a couple of pillows.Prices were a below competition and products high quality.Delivery and installation was smooth and easy.Very satisfied. Highly recommend.Sue and Ara

Li
Review №11

Mattress Makers made our adjustable bed purchase so easy. They were friendly and efficient. On delivery day they were so nice and professional and knew exactly what they were doing. We are glad we chose Mattress Makers for this purchase. They are family owned and operated and Im sure they will provide excellent service if we ever need it.

Dr
Review №12

My wife and I visited Mattress Makers for the first time having no idea what to expect… what an amazing experience!Pablo spent over an hour with us talking about each option and what would best meet our needs. He was extremely helpful and knowledgeable about all the different options.Today our mattress arrived! Unloaded and out in place by Mattress Makers so you don’t have to bust your back before your comfy sleep!We’re excited to have a quality and comfortable mattress!Thank you Mattress Makers!!

De
Review №13

Love the friendly service at this small business shop! Pablo is super informative & does not pressure you in any way! The mattresses are super comfy! Delivery was fast & easy & workers were nice too!

Sa
Review №14

I love this company. A real family business with great employees. Everyone who worked on our mattress was great and helpful from Gabe in the Showroom to Sam who did the measuring to the delivery guys. They really made the mattress buying experience for our travel trailer enjoyable and easy. We have had our trailer for years and we could not happier with our new one. Completely satisfied and would recommend to anyone who is in the market for a new mattress for home or travel. Five stars all the way.

Ar
Review №15

I am looking forward to my first night of sleep in my new adjustable foundation and Del Mar firm mattress. I am very pleased with delivery and set up by Jordan and his partner. They were courteous and explained everything.I researched different mattresses and brands, Mattress Makers is only 20 minutes from my home.I know who to call and where to go if I have questions. So far, only compliments, no complaints.

Ke
Review №16

Great local company that makes high quality products at fair prices.No pushy salespeople in the stores although everyone was very helpful and knowledgeable. Shipping was quick and smooth, they installed the new mattress and lugged out my old one. Had a great experience all around and love the new mattress. Thanks!

Th
Review №17

Love our organic mattress excellent quality ! Highly recommended! We will continue to use this place in the future organic mattress protector is great as well! Helpful staff!

Cr
Review №18

These guys have great and well-priced products, including their latex mattresses. I went back and bought another for my guest bedroom. Their service and delivery were great!

Th
Review №19

Painless shopping experience overall. Display floor is relatively small but they had a representative assortment of their products. Sales rep was attentive and answered my questions. Mattress/frame combo ended up being cheaper than the listed price. Delivery and old mattress pickup went off without a hitch. Would recommend.

Ke
Review №20

Had our bed delivered today from Mattress Makers and we are so happy! Such a phenomenal and comfortable bed with fantastic service both when we ordered it in store and when it was delivered and set up. Thank you so much Mattress Makers! We HIGHLY recommend this company to purchase you next bed.

Ma
Review №21

Outstanding quality..very knowledgeable about there beds.setup and delivery quick and very careful about my personal belongings...we couldnt be happier....thank you JESUS

Gu
Review №22

The whole process from the show room to the purchase and delivery, has been smooth, straightforward, no pressure, and professional. We bought a King Coronado Medium Plush which was delivered today. Their Comfort Guarantee and Warranty are excellent, which contributed to us choosing Mattress Makers. Great family run business!

Ji
Review №23

I got my mattress today so I can’t say how well I like it, but I will say my experience with Mattress Makers has been stellar! I’m a “support local businesses” person so I went over to the La Mesa store to check out their product. When I learned they make all the mattresses at their own factory here in San Diego I was all in. Pablo explained the various options available and encouraged me to take my time trying out the floor models. I went home to mull it over and returned a week later to purchase a Dunlop latex mattress. My mattress was ready for delivery sooner than I expected. I actually had to delay delivery as I hadn’t ordered the foundation. When delivery day arrived the guys were here right on time. They were awesome!Thanks Pablo, Daniel, Jordon, Julien and all those behind the scene who had a hand in making my new mattress!

Ka
Review №24

The people of Mattress Makers are awesome! A friend of mine ordered his bed from them and loved the experience so much, I had to order my bed from them too. I ordered over the phone and spoke with a super kind and helpful gentleman, they were able to work with my tight schedule and move in deadline and my bed is sooo comfortable! Definitely will be buying future mattresses from them and will be telling all my friends

Ja
Review №25

The staff was very helpful and suggested an alternative that saved me money. I was very impressed with the people who came and installed my new motion bed frame.I highly recommend Mattress Makers.

Ru
Review №26

The entire staff at mattress makers was awesome I would highly recommend them to everyone thank you Gabriel I really appreciate it fantastic awesome job

Ra
Review №27

Gabe and Denise took great care of us. Custom mattresses and sheets for two cabins in a yacht made to perfection.

La
Review №28

Staff was knowledgeable, patient, didnt pressure us. And the product kind of sells itself - a much more sustainable mattress product which is extremely comfortable! Plus tehre are some cool things, like if over time the material gets compressed, you can add more material to it! Or if you end up needing more soft or more firm, they can alter it to do this. The location is decorated in a lovely fashion (normally I dont notice this but they found a way to reuse common things and create a cool vibe!). They can also make custom pillows, and the manufacturing is localHonestly, we are SUPER happy with our purchase (King size mattress with the fancy base that can put the mattress into different positions or vibrate), and if we ever need another mattress, we will definitely com back here.

Je
Review №29

I love mattress makers! From the experience in the store to delivery the customer service is on point. Then, the bed is everything I expected and more. 1000% recommend to buy a mattress from this family-owned company. 🎉

Da
Review №30

Loved working with everyone there from the salesman to the owner to the delivery guys. Wonderful experience and I would do it again.

La
Review №31

Sales person was very lot knowledgeable about the products and she searched for the best deal for me it was very much appreciated she gave me a 10% discount for my military service and was very personable. The delivery guys were on time very courteous and ask all the appropriate questions about where the bed went was just an overall good experience.

Ka
Review №32

Excellent showroom for direct-sell mattresses. One of the only places to find 100% Latex mattresses and pillows. Excellent quality. This family owned business stands by their products & does not disappoint.If you are looking for a mattress that is naturally mold, mildew and dust mite resistant, eco-friendly, sleeps cooler than memory foam & provides a buoyant sleep experience then Mattress Makers is your place.

Kr
Review №33

Mattress Makers is an awesome company, no high pressure, informative employees, and quality products. The delivery people were professional, polite and efficient. I would recommend Mattress Makers for a high quality product.

co
Review №34

Just had my second mattress (cal king) delivered. Will always come to them for any of my mattress needs. Great prices and outstanding service!

Ka
Review №35

Customer service at Mattress Makers is amazing, from assistance in selecting the perfect mattress to communication about the status of our order to professional and timely delivery. I love supporting a family owned business who are specialists in their line of work.The mattress topper exceeded our expectations. It’s comfortable, sized perfectly, and beautifully constructed.I highly recommend Mattress Makers!

Mo
Review №36

This was our second time doing business with the great folks at Mattress Makers. Just like the first time, they make sure to go above and beyond with service and product...the most comfortable mattress anywhere. A wonderful experience all around!

Ja
Review №37

I have bought 2 mattresses from MM. Both times the quality of the product, value, and customer service have been unparalleled. They treated us really well and I wouldn’t buy a mattress anywhere else.

ma
Review №38

I love my bed!! i have had it for two months and it is so very comfortable. i love my adjustable mechanism as well. service and delivery were also great

J.
Review №39

We decided to invest in a nice mattress for the first time, and the shopping experience in the big chain stores was just rotten. Thankfully themattressunderground.com led us to Mattress Makers, a local business making a superior product at a superior price, all with a staff that seems genuinely interested in maintaining a positive relationship with its customers even after youve given them your money. Ive slept on the Del Mar for just over a month and its hands-down the best mattress Ive ever owned. Highly recommended.

Do
Review №40

Every person we met in store or talked to on the phone, or met upon delivery was incredibly helpful, friendly, knowledgeable, and kind. We bought our daughter’s mattress there and loved it so much, we returned a year later to replace our own king mattress. We weren’t prepared for all the options and the salesperson was extremely helpful and each salesperson was incredibly friendly each of the 3 different times we went back to ask more questions or try out a mattress again. Our latex hybrid mattress was made quickly and delivered on time by extremely professional and courteous delivery personnel. We already love our mattress so much and wake up for the first time in years without back pain. We are so pleased with our experience with Mattress Makers and only wish we had bought a mattress from them sooner. Will definitely return when my son needs an upgrade to his mattress we got from a different, subpar company. We are also very happy to support a small, family-owned business and thus not line the pockets of a large corporation’s CEO.

Es
Review №41

Super satisfied with their service and quality! I went in with an unusual request thinking most likely I would walk away empty handed. Instead the sales associates Daniel and Gabe were understanding of my needs and went above and beyond to meet my request. By far the best experience I have ever had buying a mattress. Most other mattress stores make you feel overwhelmed by the options and pressured to buy without considering the customer, but Mattress Makers provided a tailored experience that put me at ease. They even thought of adding straps to the underside of my mattress topper-- something I definitely needed but would have never asked or thought of! And the cherry on top was having a custom pillow fit to my preference, filled conveniently in store. Definitely will be back in the future!Thanks for all your help

Ja
Review №42

Everything went very smoothly. From picking the mattress to delivery. Everyone, from sales to delivery were over the top professional. Could not be happier with the service.

Jo
Review №43

Great service! Great price! Great mattresses! Had a friend recommend this family owned business to me. I bought two and I am very happy with both of them. Had to have them custom made for our RV living lifestyle. Would strongly recommend them.

Ji
Review №44

All excellent including deliver/installers.

Jo
Review №45

How we fell in love with our Mattress Makers mattress: We went to one of those huge furniture stores. We found a great mattress. We have had buyers remorse over furniture in the past but we value our sleep and are grown up enough to want a top of the line mattress at this point in our our lives. So we decided to shop around a bit but still found nothing that compared. I continued to search for options and came across Mattress Makers. I loved that they have been family owned and operated for decades. I also loved the natural and sustainable materials they use. We were excited to check out their showroom and I am so happy we did! We purchased our top of the line sleep Cadillac and have been enjoying it for a couple weeks now.What changed our minds away from our initial choice to our Mattress Maker’s mattress:-Organic, sustainable materials with little or no off gassing-The mattress cover unzips so at any time we can change out the latex layer. The means if we find it too firm in a couple weeks or if at some point we decide it’s no longer firm enough it’s inexpensive and easy to change that part of the mattress-Great customer service-Locally made in Southern California-Long mattress life guarantee-Mattress was the most comfortable overall we found-Because it is direct for the manufacturer the total price was 25% less than the large chain store we started at for all the same bells and whistles in the mattress and the remote controlled frame.-We love to support small businessThe process beginning to end with the Mattress Makers family was no pressure, no hassle, and professional all the way. I highly recommend checking out their product for yourself and I have already sent friends their way.

So
Review №46

They make custom pillows on the spot! Even my favorite buckwheat pillows! Makes a great present.

Ro
Review №47

It was an absolute delight making a purchase from this company (purchased Cal-King split hybrid mattresses)... Superior welcoming-no pressure service, excellent value pricing, quality products and an excellent concept with having the ability to customize desired comfort support/layers at anytime...Would highly recommend this company to anyone over any “big-box” retailer... Mattress Makers is a one stop shop and they have the capabilities to customize a perfect comfort fit!

Ma
Review №48

Let’s start with the service-excellent.They were patient as I tried the many models over and over -Gab is very knowledgeable about their products. I like that it’s a family operation and that they have been in business for many many years.Decided on the mattress for me....they construct the mattresses upon order-and it didn’t take long before it was ready for delivery. Delivery and set up was seamless. The guys took out my old mattress, box springs and frame...all with smiles! They were on time and courteous. That said, I highly recommend Mattress Makers....and I’ve been sleeping on this new mattress for a week now.....my question to myself is why did I wait so long! 💤💤💤💤💤

Mo
Review №49

I love my bed. I wake up each morning and pat it and appreciate the great nights sleep I had. I have never done that before. Most comfortable bed I have ever owned. I did a lot of research and finally came up with latex. Actually got the latex with coils. The minute I laid down I knew it was better and different. No off gassing. Also had two custom pillows made. Love the fact bed or pillows can be readjusted if need be. Great people. Really care for their customers. They went above and beyond with me and customer service. They listen. They care. If I could give them more than 5 stars, I would, they earned it.

Ro
Review №50

Excellent shopping experience. Sales associate was very informative knowledgeable and professional without being pushy. We intentionally sought them out because we were looking for a mattress factory and not a big box retailer. LOVE our mattress. Can’t wait until another member of our family needs to replace their old mattress so we can return here.

Al
Review №51

Awesome store, went three times before I was ready to purchase, never felt pressured once. I went to multiple stores to try my options, but their comfort and service kept bringing me back. Super nice people, and glad to hear they are San Diego locals as well.

he
Review №52

The staff at Mattress Makers were great.... very helpful and friendly. We were surprised at the prices of the mattresses since we expected them to be much more expensive. Our mattresses arrived today, a few days earlier than promised. The delivery men were very careful and efficient. As I write, my husband is sound asleep on his new mattress. It must be as comfortable as expected.

We
Review №53

From the moment we arrived we had the best mattress shopping experience. I had already done a lot of research and was dreading a day of driving from store to store to try to find the perfect mattress. Mattress Makers was first on our list and needless to say we didn’t need to go anywhere else. If you want a quality product that uses natural materials, and you are local to San Diego AND you do not want to purchase over the net (and pray your mattress is exactly what you hope for), Mattress Makers is the place to shop. We went in with a budget in mind, and we came out under that budget. I narrowed my selection down to 2 mattresses and took an hour hopping back and forth between each just to be sure I did not settle (which is what happened on the last mattress we had and just replaced after 10 years). Daniel was our sales Rep and he was awesome. He just chatted while i tried each mattress, no pressure at all. My husband and i both sleep very differently so we got a split king set up. He got a firm mattress and I got the plush. We also got the adjustable bed base from them as well and their price for the exact same model is better then any price i saw on the web. When it came to delivery, they told us 10 days to 2 weeks. They delivered on day 13 just as promised. The delivery was on time and flawless. The delivery guys were great. Took the time to explain all the bells and whistles about the adjustable bed and made sure we were happy with the set up prior to them leaving. And since we are in the time of Covid I must tell you, everyone from time of sales to delivery were wearing masks and practicing social distancing. One other thing. We have very specific height requirements of how far off the ground the mattress can be. Tall beds are horrible for the disabled or just average height people and we could not go over 20 inches from floor to top of the mattress. This is not something most people think about but we must. So while doing my own measurements and working out what legs would be best to ensure our height requirements would work, the owner Gabriel called the adjustable bed rep to make sure it would work for us. They came up with an even better leg solution for us. That is going the extra mile. The only thing I’m sad about is I will not be needing a new mattress for a very long time so there is no need to go back to the store right away to see some very wonderful people. Oh and this shop is family owned. This is a very important factor as well, especially during this time of Covid. I always want to put my money with the family owned businesses.

Sh
Review №54

I am a side sleeper older female with spine issues. I am very happy with my purchase from Mattress Makers. After an attempt at buying online I was happy to find a local store that sells natural latex mattresses. I spent quite a while laying on several products and asking many questions. Sam and Christian were knowledgeable and helpful without any pressure what so ever. Delivery guys were great, respectful and cheerful.

Jo
Review №55

My husband and I found Mattress Makers by tagging along with friends who needed a custom mattress for their sailboat (they make custom mattresses!). While our friends took care of their business, my husband and I explored the inventory. I was immediately struck by the quality of the mattresses and admired the company’s use of natural materials. The fact that Mattress Makers is a family run, local business was also appealing. A year later, when the time came for us to purchase a new mattress we knew exactly where we would go. We were in the store for nearly two hours testing each mattress and asking questions. The level of patience and compassion demonstrated by Pablo and his brothers is remarkable. I watched as Pablo made each “guest” feel at home and as he listened carefully to each person’s sleep challenges. As a chiropractor, I often get asked for mattress recommendations. Mattress Makers is only place I will ever recommend, not only for the quality and purity of their product, but also for the outstanding service.

Br
Review №56

From the beginning to the end, working with Mattress Makers was just super awesome. Juliana as well as the the delivery staff, were wonderful and I feel very happy with the product. Thank you, Mattress Makers!!!!

Mi
Review №57

Great service on our custom boat mattresses and very quick delivery. This is our second experience with Mattress Makers and we would recommend them strongly.

Ka
Review №58

I genuinely wish I could give more than 5 stars. Our old mattress was falling apart under us, and I started researching new mattresses. Came to find Mattress Makers, and honestly every single aspect of working with them was smooth and easy. We were able to try the mattresses in their store, and worked with them to purchase exactly what we wanted. I never felt pressured, and honestly was pleasantly surprised by what a great deal we ended up with!Now weve been sleeping on our mattress for a few months, and it is LOVE. This was one of the best decisions I have ever made! When you think about it, you spend 1/3 of your life on your mattress, so get a great one.

De
Review №59

Great mattress, great customer service, and they let you change it out if it’s too soft or hard the first year. The delivery time quoted was two weeks which seemed a little long but it came in less than a week. But it’s a local company building beds to order I love it.

Yv
Review №60

Excellent experience! Extremely knowledgeable staff, we came to Matress Makers to find an organic non toxic mattress and we not only bought the best organic mattress (certified) but also custom made our pillow with organic ingredients and we watched it get made!! It was AMAZING! We had great help from Sam who answered all our detailed questions, was incredibly knowledgeable about all the ingredients, certifications and all the ingredients! You MUST check this place out. They also have non organic and non toxic beds, bedding pillows and others.

Ju
Review №61

We love our mattresses from mattress makers. Their product is exceptional! Organic and natural options, great quality, great pricing, locally made, locally / family owned. We bought a mattress for our daughter and our guest bedroom; however, we moved the guest bed into our bedroom because we fell in love with the mattress. We are also very happy with the pillows and linens we purchased. Great customer service and buying experience all around. Thank you mattress makers!

M
Review №62

Was recommended to Mattress Makers from a friend of mine and I am definitely happy about the decision I made. Gabriel was very helpful in identifying the perfect mattress for me based off sleeping pain I was having with my current mattress. He was not pushy or salesy at all and you could tell his main priority was that make sure I walked out with the perfect for me. 5 stars!!!

Pa
Review №63

Gabriel was super helpful in guiding us through the mattress selection process and in explaining the differences between latex vs foam and spring mattresses. The atmosphere was relaxed and we never felt any sort of “salesman” pressure to buy right away. Pricing was actually competitive! We will gladly buy from Mattress Makers in the future and I would absolutely recommend them to my friends.

Jo
Review №64

We just ordered an Eastern King latex mattress with Tranquility adjustable base from Mattress Makers. Gabe was very helpful and knowledgeable about the perfect custom mattress for me (prefer ultra firm back sleeper) and my wife (likes plush stomach sleeper). Can’t wait to get our new bed delivered!

Da
Review №65

Ive been around for seven decades and the Del Mar firm hybrid is the most comfortable mattress Ive ever slept on. Coil springs topped with a latex top affords comfortable,cool support. I can sleep on my side and together with a memory foam pillow I purchased at the same time my spine and head are in perfect alignment. Conversely I can lay on my back and read or watch tv without my hips sinking into oblivion. They have a generous selection without the dizzying assortment at other sleep shops. Juliana my contact person gave me a thorough rundown of the various construction types and left me alone to make up my own mind. No bait and switch,no upsell. They make them to order one at a time so its yours not one in a million sitting in a warehouse. Their warranty is the best in the business. With one of their pillows they have lifetime filling or unfilling to fit your needs for life. Many types of fill available. I highly recommend them and wont go anywhere else. Shop local. Your money stays in San Diego.

Sc
Review №66

Mattress Makers delivers an exceptional experience and product!!! I recent dropped off my RV, which was in need of a quality mattress. I personally prefer a soft mattress. The stock mattress did not cut it for me. At Mattress Makers you can test drive a mattress for comfort before you buy it!! The owners explained the available custom options. Needless to say, I found what I wanted very fast without much thought. The custom mattress was delivered and installed within 10 days as promised. I am completely satisfied with the experience and fair price! As a business owner, I would certainly recommend Mattress Makers!

Le
Review №67

I visited the showroom to test Latex mattresses, after doing some online shopping and price comparisons. Yes, the beds here are more expensive but the quality cant be beat. I did a lot of research to find a comfortable, non-toxic mattress and this company is top notch and worth it. And because they do price matching, I bought my new mattress and floor model adjustable base at Mattress Makers, rather than online. I also like to support local family businesses. Pablo and Gabriel are wonderful to work with and answered all of my many questions. I plan to order a second hybrid latex mattress from Mattress Makers in the coming months. Also, delivery and set-up is only $79!!

He
Review №68

I had a very good experience purchasing a new mattress today; usually salespeople can be fairly pushy and persistent. However, Christian answered all the questions I had and invited me to check out every sample in the showroom. Pablo was just as accommodating and everything turned out great with an exciting purchase that will be customized for me! Pleased!!

jo
Review №69

Mattress Makers really delivered an amazing bed, great family business. Highly recommended!!

Pa
Review №70

We did a lot of research online regarding materials used in manufacturing mattresses & chose to buy a latex mattress since its natural & nontoxic. This company was listed on Mattress Underground as a a top retail outlet for latex mattresses in San Diego. Pablo was very knowledgeable about mattress materials and could answer all our questions to our satisfaction. He was also extremely patient, allowing us the time needed to try the various mattresses & choose the correct one with no pressure to buy or upgrade. We are also really impressed with their warranty periods. Cannot wait to get our first latex mattress & hope to have many years of blissful sleep! Thanks for all your help Pablo 😊

Jo
Review №71

After researching online, I came across Mattress Makers and gave them a call. Chatted with Pablo and he answered all of my questions including details about the mattress materials. My wife and I ended up visiting the La Mesa store and Christian provided an awesome experience picking and buying our mattress. Picked up some pillows later at the Miramar location from Pablo and he helped us get the ones that were best for us. Thank you guys, appreciate the excellent service and super comfy mattress!

Ji
Review №72

>>>>>Mattress Purchased January 2020> REVIEW UPDATED May, 14/2020

Ki
Review №73

Fabulous Customer Service! So nice to be able to support a family owned business who deeply cares. They built the mattress to order and delivered to us in less than a week. The gentlemen who delivered were courteous and prompt and even wore booties! Mattress is beyond comfy and you can always swap out for a firmer mattress anytime you need with a simple unzip. Highly recommend!!! ~ Todd Bollinger & Kimberly Sky

Ja
Review №74

Sam was so awesome! We found our dream mattress and Sam was helpful and knowledgeable! We purchased the Kensington mattress and are so excited for it to get delivered! The process was so easy and stress free. Thank you so much Sam!

Wi
Review №75

We needed a custom mattress for our motorhome and visited Mattress Makers. Sam assisted us and he was very patient, knowledgeable and helpful. Although we have not received our mattress, due to customization time, we had a very enjoyable experience shopping there.

Ev
Review №76

Found this place online. We were looking for a short queen mattress for our travel trailer. The mattress was built in a timely manner. When we picked it up and put it in our trailer we measured it and it wasnt what we ordered. We were leaving the state in less than a week due to Wifes military orders. The Staff at Mattress Makers went above and beyond to get the replacement to us in a timely manner. The mattress is so comfy we pulled it from the trailer and now use it in our house. No problems with it being a short queen too. I would definitely recommend this company and their product. The mattess is totally worth the price too. A great investment for a great nights sleep!

Ji
Review №77

On a scale of 1-5, I would give the team at Mattress Makers a 10-they are that good! We purchased their Latex mattress and it is a great product and importantly, the managers at Mattress Makers have the highest integrity. Our mattress was delivered on time and they agreed to honor a price match. They have a great Product, great Customer Service and great integrity.

Gi
Review №78

Honestly we really didnt expect to make a purchase on our first visit. Wed looked already at IKEA and another large mattress chain. We were overwhelmed and just figured wed come here, get some info and then mull it over. Also we expected it to be way more expensive. We arrived about 25 minutes before they closed, but we never felt rushed. Gabriel was super helpful and got us each a pillow we liked so that we could really test out each bed and see how it would feel when we got it home. We just kind of assumed they would be expensive. They felt expensive. A good mattress that youll love and will last isnt going to be cheap. Wed resigned ourselves to spending some money, but figured itd be worth it. So imagine our surprise when we got a bed, two pillows, mattress cover, and adjustable base for nearly $1000 less than the mattress chain store had quoted! Its more than youll pay at IKEA, but from all the reviews we read, we feel very confident in our purchase. They seem very intent on making sure youre pleased with your purchase from them. The shopping experience was so pleasant, cant wait for our new bed to be delivered. Hopefully Ill remember to update my review after Ive enjoyed our bed for a couple of months.

Ru
Review №79

Theyre very accommodating. If youre looking for a latex or latex hybrid mattress, these guys are great. You can check out mattresses and firmness in the store. And they can adjust the firmness of your mattress after the sale. Pablo was very patient, and gave us a solid deal.

J
Review №80

We recently bought a mattress from Mattress Makers. We shopped around before choosing a company to work with as finding a mattress that you are going to sleep on every night for years is something to put some thought into. Im happy we went with Mattress Makers. The quality of the mattresses they sell is top of the line. And the professionalism of Pablo, Gabe and Sam is top notch. These guys are real pros. They know their business inside and out, have a long history, are completely solid, answered all questions, were patient, really want you to get the right mattress, care about your experience, returned all calls quickly and were a pleasure to do business with. I would work with them again any time and highly recommend them to anyone who wants a first class mattress, at a very competitive price, with great customer service. Thanks Mattress Makers!

Am
Review №81

We purchased a mattress from Mattress Makers a year and a half ago when we moved to San Diego. I can’t remember the name of the model, but it’s a wonderful combination of traditional springs and memory foam. Every night we get to lay on that thing is pure bliss. Our in-store experience was excellent and unpressured and the delivery service was top-notch as well. I don’t anticipate needing another mattress any time soon but I am sorry to know that the next time we do we’ll be living on the opposite side of the country and we won’t be able to visit Mattress Makers.

Ty
Review №82

A bit of an odd location, but very nice people who were very knowledgeable and helpful. Love that you can get a customized pillow made for you while you wait!

GJ
Review №83

I liked that Sam did not pressure us. He took his time to educate us on their product. Then allowed us to try out the various mattress types. He was patient, and listened to all our concerns. In the end, We chose the Del Mar Hybrid Plush and are very satisfied so far. Excellent quality mattress, at a reasonable price, with exemplary customer service and delivery. I wish all business operated as you do.

Su
Review №84

We haven’t received our mattress yet, but we are so excited! Pablo helped us, and he was so nice and knowledgeable about the mattresses. We learned a lot about what we were looking for and are really impressed with the natural, sustainable, and eco-conscious materials used to craft these made-to-order mattresses. We never felt rushed and were encouraged to take our time. Just based on our buying experience, I can confidently recommend Mattress Makers.

Je
Review №85

Thank you Pablo for the excellent customer service! We decided to go to Mattress Makers after we couldn’t find anything comfortable enough at the big-name mattress stores (the sales person at this store even talked up Mattress makers when we told them we were going there). This is the most comfortable bed I’ve owned. It feels good knowing that this is a more natural product, and that you’re supporting a local business that manufactures nearby. In addition, the tencel sheets feel amazing, and the customizable pillows are awesome – I love my king-sized pillow with latex filling! I’ll definitely come back here to buy future mattresses for my house.

Os
Review №86

I went in not knowing anything about what to know about mattresses and became an expert. They began by sitting me down and teaching me what to expect in a mattress as well as what to stay away from. The employees were excellent and made my visit smooth and easy. Two thumbs up.

Ry
Review №87

Getting a new mattress has aways been like going to a used car lot, I always dread it. Family owned Mattress Makers have really figured out how to make the customer feel like there in control. After a good conversation with Pablo one of the owners. My wife and I figured out what would be the best Natural Mattress for us. After we made the purchase, Pablo custom ordered our mattress and it was delivered and put into our room on the second floor. These guys are changing the game when comes to selling mattresses Check them out, and let them know RP sent you:)

Pi
Review №88

First off, I love my mattress. I have had several friends and family members spend the night on it since I’ve bought it, and they all say it’s one of the most comfortable mattresses they’ve ever slept on. And, after weeks of pretty extensive research and visiting other local retailers, I don’t think one could find a better price on a mattress of this quality.Secondly, my experience buying from them was awesome. There is no pressure when you walk into their store. I bought a very soft mattress from them initially, and after over 100 days (!) of sleeping on it, even though it was very comfortable, I decided I wanted something more firm. They replaced it for free, no questions asked, and I really couldn’t be happier with my current mattress.This is an honest, family owned business that fully understands their products and can articulate to you why they’re great, as well as provide top notch customer service.

He
Review №89

This company claims High Density material but when I emailed them for the numeric value (i.e. PCF), they went silent on me (time stamped by Facebook chat so I know theyve read it). I even sent them a reminder message in case they forgot. They read my reminder message and ignored me again.First of all, this is really unprofessional. Secondly, if the mattress truly was high density, why are they hiding the numeric value? Lastly, this raises question about their honesty.Now I cant claim the company as a whole is unethical but approach this company with caution because at least 1 person in this company seems to be unethical.

De
Review №90

I havent bought a mattress from them yet, but I am definitely going to. The product is excellent, the prices are reasonable and the sales people do not work on commission. This is a nice low-key showroom.

sa
Review №91

Great experience and great beds! I would highly recommend!

Sh
Review №92

This place is awesome. Family owned, great prices, and really helpful. I highly recommend them! Buying a mattress is a big expense, and they helped explain their products, which are organic and built to order...even a kids area so we could take our time!

Te
Review №93

I want to give thank to Pablo for the all extra step he did to make my latex mattress purchase easy,working with us to find the right mattress. The price the service was excellence. My wife and I love the mattress, thank again for everything Pablo !

Ke
Review №94

Sam was knowledgeable, patient and extremely conscientious. As a customer, I invest considerable effort in researching the retailer and the product. Mattress Makers has a good selection of quality mattresses and the ability to customize. We selected two twin Del Mar hybrids (3-inch natural Talalay on top of quality pocket coils); one plush and one medium. They provide free delivery and haul away and the service is what other retailers would call white glove. We have enjoyed several weeks of the most comfortable sleep ever.

Ho
Review №95

Without a doubt, one of the best retail operations (not just mattress stores) in all of Southern California. Amazing, knowledgeable and friendly sales and service! Thanks Guys!!

Da
Review №96

Pablo is wonderful and very informative about the benefits of organic mattresses and latex mattresses. The large showroom in San Diego was clean and the service was even better. The price was actually more affordable compared to others in the area. Highly recommend.

C
Review №97

Wow! Excellent service and quality products. Im really impressed. I can tell everyone here cares about their business and customers.I went to the store several times to try mattresses while I was deciding. Every time they were welcoming and friendly. You can just lay on the mattress and relax too. No sales pitch or anything like that. They are very knowledgeable and will answer any questions. Overall relaxing experience. Sam and Pablo were both awesome! Then when I had my mattress delivered I was really impressed with Daniel and Jordan. They were both so nice and careful. I just had my carpets cleaned so they were more than happy to wear the foot coverings going back and forth. They were quick but didnt seem like they were rushed at all.For the mattress, it is so comfortable! With any new mattress, your body has to get used to it first. Im a very light sleeper and wake up throughout the night but with my last mattress I was constantly waking up then sore in the morning. Right now this is the first time I woke up without being super sore in months. I definitely woke up a few times wondering where I was lol but I woke up way less often. I can tell already once I get used to it that Im going to feel a lot more refreshed. They said it might take up to 30 days for my body to totally adjust so they also have a policy that if youre not happy with it still then they take care of it for you. I dont think it will be an issue at all got me, because the materials all seem very quality. I have a very strong sense of smell so the first few hours it the memory foam/flow foam was strong. When I took a nap it was bothering me but was expected. When I got my first mattress 10 years ago from somewhere else the memory foam smell was very strong for a week. Already with this one the new bed smell decreased so much! By the time I went to bed it didnt bother me at all! Im really surprised as I expected it to bother me for the next few days.One of the really awesome aspects is their warranty and care service. After the standard warranty/within 10 years, if I want to replace the flow foam layer in the bed they have that as an à la carte option in the warranty. It is such a good price that it would be absolutely worth it if I didnt want to replace the whole thing. When I was initially looking at mattresses, I was looking at cost saving options such as big box stores and chains. The big box option I couldnt try the mattress out and I saw a lot of reviews about issues with it once it arrives/not what people expect. Sounded like a pain to return in the least. So what I love about Custom Mattress Makers is they make everything so easy. They want you to leave happy and they want you to love their product as much they as do. Not only did they encourage me to try the mattress as many times as I wanted and as long as I wanted they seemed happy to see me in again. I knew for sure what I was getting before I bought it. Delivery was great, helpful, and they removed my old mattress. I can tell if there was any issues at all theyd happily amend it. So for cost saving vs quality, I think it is absolutely worth it to go with this option. Id save some money on a big box store, but who knows if Id even like it. Then Id probably just have to replace it in half the time and spend more anyway. Then with the chain stores is it is about the same price but without the same kind of service and definitely more pressure/sales tactics.Overall, this is worth you time and investment. Its easy to forget how investing into your bed can make or break your every day. Im so happy I found this place!

SD
Review №98

Great bed, great customer service! This is the only place I will buy a bed from. The fact they offer organic, toxic-free beds at such a competitive price is hard to beat!!!

Ga
Review №99

If you are looking into buying a bed but do not want to go through the stress of high pressure salesmen, go to Mattress Makers. Honestly one of the best buying experience to date. I had bought one of those big name mattress that kills the wallet looking to get a better night sleep. I was not getting the sleep I had hoped for but I was lying to myself saying it just needs to break in, a year later I came to my senses and decided to sell it and find a mattress to do the job.My wife and I came into Mattress Makers and literally tried every bed they had to offer and then came in a second day and did it all over again, Sam was extremely patient and very knowledgeable with any questions we had about any of the beds. We told him our sleeping habits and he narrowed our search to beds that complimented them.My wife and I ended up with one of the softer ones they had to offer, which is their natural latex Presido Plush. This bed is incredible, extremely soft but still supports you (which I thought it was either one or the other) We paired this with custom pillows to our preference in store with a station they have that no other store around offers. Cannot tell you how many pillows we have gone through but now we have a custom made one that is perfect for us.Delivery was quick and easy, Our delivery guys (Isai and Uriel) were very polite, asked if we wanted them to wear shoe covers, then took a look where the mattress was going before they prepared to move the mattress upstairs, they were in and out in about a half hour.We finally have a bed and pillow combo that gives us a great night sleep every time. The environment at Mattress Makers is friendly and comfortable, they have everything well organized and the way they present their different products is easy to follow and unique and their prices are a lot more affordable versus the competition. You absolutely have to go here if you are in the market.

Pa
Review №100

I have recomended this place to many and I love my mattress. The customer service is top shelf. Options for high end organic at reasonable prices.

Information
53 Photos
100 Comments
4.9 Rating
  • Address:7919 Silverton Ave #412, San Diego, CA 92126, United States
  • Site:https://mattressmakers.com/
  • Phone:+1 858-566-4408
Categories
  • Mattress store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Debit cards:Yes
Similar organizations