Walked into the store during normal business hours – one employee, one customer (Plumbing contractor), both unmasked standing at the counter less than 6 feet away from each other, talking. For a long time. I opened the door and stood Jin the doorway waiting, waiting, waiting.... Listening to stories about July 4, grandfathers, etc. etc. Not acknowledged. Finally asked if there was someone else who could help me, interrupting the coffee klatch. Told no. So I left. Worst customer service ever. Suggest you go somewhere else since they don’t care if you’re there or not.

Friendly, quick, funny & had exactly what I needed for the antique claw foot tub I had saved

I needed a hard to find. Valley faucet kit to fix a a shower leak and went to Home Depot, Lowes, and Ace hardware and non carried the part but the Ace guy Suggested Valley industrial and they indeed had the part and the gentleman was very helpful. I suggest they contact Google for better search engine ranking since couldnt find them under Shower/faucet parts in San diego

So glad we discovered VIS! We own a historic house and looked everywhere for the parts we needed to repair our dripping shower. The gentlemen at the counter were very accommodating and managed to provide a solution that worked! Excellent customer service! I would highly recommend.

They did not have the part

Better then homedepot

Knowledgeable dudes