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Columbia Factory Store
4345 Camino De La Plaza Ste 286, San Diego, CA 92173, United States
Appearance
Columbia Factory Store
Comments
Ma
Review №1

No stars at all!Im tired of the employees being rude and disrespectful. I came to do a return with my receipt. The first thing Ramona asked if I have a voucher to come in to the store. She was nagging and nagging about needing to have a voucher. It had nothing to do with my return. Ramona was disrespectful and I felt discriminated. I asked for my items and walked out of store. I couldnt stand another minute hearing her nagging. I never heard that before and I even explain that to her.Ramona continue to be disconnected about the main reason I drove to her store. I called few minutes later to the store Ramona answered the phone and I asked to be transferred to the manager, Ramona laughed and said sure. Finally the general manager answered and said thats the policy and she apologized for the experience but Ramona was doing her job. (I guess customer service is not her job). I mentioned the general manager I drove over 20 minutes to return the items and not to get an attitude for her employees. I asked the GM to provide me with the contact information of her boss and she gave me the wrong email address of her boss. I had to contact other store and even the website to get the right information. How can a GM be that dishonest and lack of integrity? I can see where the lack of customer service is contacting from. I am tired of this store being disrespectful and I hope the district manager contact me and resolve this issue. I am not going back to that store at all. Amazon or online shopping is way better than coming to this location.

jo
Review №2

I’m a frequent buyer in this store . any time i come to San Diego I ‘ m going to make some shopping there and it is really amazing . The vast assortment the attitude of the crewthank you very muchJoseph S. Israel

Jo
Review №3

Excellent customer service, super summer sales,quality clothing !

He
Review №4

Dame this place price are expensive no matter what and back yard is international border. Didnt get a deal on anything. Sad to say. First and last visit here .Food court dont have anything to choose from .

Ju
Review №5

Awesome clothesline. Nice prices

Ri
Review №6

Very good deals available today

Sh
Review №7

Always find great deals here

Ma
Review №8

Nice store, great products

M
Review №9

Great deals, nice associates, and a great new floor plan! Deals are best to be combined with the malls VIP and regular promotions, Columbia credits, and other manufacturer coupons. Along with their regular sales, some items can be had for a fraction of the MSRP, or even outlet prices as listed.Keep your eyes peeled for tents, backpacks, and great shoes for sale here that are normally tough to find for reasonable costs.

Ad
Review №10

Ok

Tr
Review №11

Nice clothing selection to buy from. Friendly service and great prices.

楊維
Review №12

Gio really made our day! My wife and I went there today to get some hiking clothings. Gio was super patient and considerate during the checking out process. It is really a good experience shopping here!

OO
Review №13

Good quality products for camping and hiking. You can find pretty good discounts on almost all products.

Lu
Review №14

Super place

Jo
Review №15

Brand new store with approachable and friendly staff. The prices were great and they had a good sale going on.

Ge
Review №16

Good place to buy water repellent clothing,shoes

d
Review №17

Love the selection and prices.

Ri
Review №18

Good service and prices

Ru
Review №19

Got a $220 jacket for $60. Score!

Ed
Review №20

Good clothes and excellent quality.

al
Review №21

Very good prices and great material.

Ne
Review №22

Excellent deals.

Ag
Review №23

Had just what I was looking for.

Pe
Review №24

Good quality

류순
Review №25

Good price

Sa
Review №26

Love this place.

El
Review №27

It has very accessible prices and very good quality clothing.

El
Review №28

From my favorite stores in the square, good attention from the staff, very good promotions and more if you register in your page to receive promotions, very good variety and assortment, I have gone several times and in all I have been satisfied, I definitely recommend this place .

Os
Review №29

Great prices

AL
Review №30

Excellent store you find very good clothes of very good quality recommended and very good prices

דר
Review №31

Stunning store and excellent prices

mi
Review №32

Good prices variety in jackets and colors

Al
Review №33

I love doing my shopping. Excellent attention

Gi
Review №34

Very good service. Excellent attention. I like the store.

Jo
Review №35

Very good sales !!!!

je
Review №36

Recommended, I found a good deal with my purchase

Pa
Review №37

Extremely expensive

Ri
Review №38

Good prices

Ev
Review №39

Many discounts

No
Review №40

Good discounts 40, 50 and 70 percent

Le
Review №41

We are fans of this store

Da
Review №42

Love it

JO
Review №43

The closest to TJ

Information
53 Photos
43 Comments
4.7 Rating
  • Address:4345 Camino De La Plaza Ste 286, San Diego, CA 92173, United States
  • Site:https://stores.columbia.com/san-diego-factory-store
  • Phone:+1 619-210-2418
Categories
  • Clothing store
  • Outdoor clothing and equipment shop
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:Closed
  • Thursday:6AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–7PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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