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Aston Martin San Diego
7820 Balboa Ave, San Diego, CA 92111, United States
Appearance
Aston Martin San Diego
Comments
Al
Review №1

NOTE: SEE UPDATE AT THE ENDDealer’s Gary Briggs got back to me very quickly and was a pleasure to chat with. He was quite informed about the car and I certainly felt appreciated and taken care of. Unfortunately, without my asking, the GM of dealership got involved and things went down the drain from there. The GM appears to be quite young and inexperienced so he failed to value my interest in the car as a collector and did not attempt to figure out a way to close the gap of their asking versus my offered purchase price. While I liked Gary very much (hence the reason I am giving the dealership 2 stars vs 1) and the car was certainly interesting to me the pursue, the GM (James Cox) let me down with his unprofessionalism and lack of etiquette. I will not recommend this establishment and will not be doing business with them.UPDATE (2-11-2021): I was contacted by the VP of First Auto Group which owns Aston Martin of San Diego. He was apologetic about the lack of communication (or the miscommunication from AM of San Diego) and committed to investigate the conduct of the team there at AM of San Diego to hopefully initiate improvements. Although our conversation does not change the fact that my business was mishandled, it does however show that the corporate team cares enough about the incident to look into the matter, hoping to avoid future mishaps. As such, I am moving the star rating from 2 to 4, given my conversation with the VP and the fact that the GM (James Cox) appears to be the problem and not the corporation that owns the dealership.

Le
Review №2

Great service, great cars, great events. James Cox is the best! Gary too. I have gone to few events recently and they were very enjoyable. Obviously you should get your Aston at Aston Martin San Diego! Any problem you encounter will be handled. I find it hard to believe that the dealership would NOT address a problem as mentioned in another review. And I can say that from experience because I have purchased three Astons from Aston of SD and would never think of going anywhere else!

Pe
Review №3

Liars!Pulling your time all day and eventually they do not even have cars to Test-Drive!They say all of them is in the service department.Just a very rude liar,bored Management!No wonder the Government is seize all these non-sense time-wasters.....Jaguar just got shut down right next to them.!Do not waste your time even talk to this dealership!

Do
Review №4

I will be driving to LA for my future Aston Martin Services. We had a discretion on a couple bill items and the Vice President wouldn’t even discuss with directly. A quality leader should be able to handle a conversation on his own.

Bu
Review №5

Recent service on my Vantage was handled very professionally; new management seems very committed to service levels that an Aston owner should expect.

Se
Review №6

Thanks a lot Marko, service advisor, for your excellent service, also a special thank you to Julian, mechanic, Eddie in service and Gary in sales that give us an excellent service when we first look at a certified pre-owned DBS.

Re
Review №7

Good customer service from Gary in showing me the pre owned AM Vantage cars. However, they charge much higher prices on these cars than other dealers online. Refused to negotiate on price to work out a good deal. Will look elsewhere.

Ge
Review №8

The sales staff is friendly and very informative.

Re
Review №9

Outstanding service and a very knowledgeable and professional staff. I had a wonderful experience there and highly recommend this dealership.

Ca
Review №10

Never had a problem with these guys. Always nice, always classy.

Da
Review №11

The best cars no doubt

Mi
Review №12

Do i like it yes !! Wen i see this cars mine hart is going bonking harder

Es
Review №13

Almost done servicing my DB9, Thanks Aston Martin of San Diego,

Ke
Review №14

Love it

Information
87 Photos
14 Comments
4.6 Rating
  • Address:7820 Balboa Ave, San Diego, CA 92111, United States
  • Site:https://www.astonmartinsandiego.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 858-300-2323
Categories
  • Aston Martin dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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