I ran in to get a back windshield wiper for the back window of my BMW…as I believe someone removed it/ stole it. I had initially tried pep boys to no avail. Eileen in the NAPA store help me and came out to my car to make sure it fit properly. She found my part immediately and was extremely helpful and very nice. I will buy required parts at this company from now on!

I went to get a cv axle that had a part and i ask that he wanted to give me different one and they didnt want to intend to find it every store they had it there bad customer service.

EILEEN !!!! AWESOME !!!!My Old Boat broke down - holiday weekend went to several stores and nobody could figure out. Its a big block boat motor but built by Chrysler or Chevrolet in the 1960s so it was understandable. I Finally tried NAPA and the person there to help me was Eileen. She spent a very long time looking up and cross-referencing and we looked at many photos to match up. SHE DID IT! What a PRO, great customer service. She is very knowledgeable -probably better than anyone else I have ever dealt with.Thanks Eileen! I will be back

Great customer service, very fast transfer of items from one store to the other. Only wish they had a customer bathroom. But hey every place cant have one for sure so didnt want to take away a star on building choice

They very friendly. Brought my batteries to me. Fantastic.

Theres a lady there that helped me she knew everything I did about the car I was getting parts for big help, love all napa part stores. I go here for convenience, but Ive been going for years cause they always have what I need.

This is the best place. They Allways have stock.

My complaint is with management. This place is severely short handed. I called to order a part and was on hold for 25 minutes. Then I got no sympathy from the person on the phone. Just attitude.I need a part for my truck today. They have the part , rebuilt, lifetime warranty, $55 core charge on top of the already premium price of $79A tool I bought from there just broke, supposedly has a lifetime warranty. When my hand stops bleeding I’m going to go exchange it, I hope, for another inferior quality tool like this one I paid way too much for.If it wasn’t for having to exchange this tool I wouldn’t bother stopping by at all.I just called Orielly’s on Garnet Ave, didn’t have to wait on hold at all, the part is $10 cheaper, same warranty, and ordering the part took a total of 3 minutes. They’ll have it in one hour.I’ll never use Napa again.Except to go exchange this tool before they go out of business. Because that is going to happen with their attitude and leaving customers on hold for 25 minutes. Goddamnit. I coulda rebuilt my brakes in that time.

Great customer service

Good place but I dont really go to often

Placed an online order as they appeared to have desired parts in stock at double the cost. Reality was that they didnt, and supposedly arriving the next day. After a week of the next days, I cancelled and OReilly got them to me within 24 hours, which ended up being a Sunday no less.

When I called I asked if they had a gas tank and they were able to hold it for me at the counter until I got there. One of the items on the shelves was marked wrong when I brought to the counter. They gave me a free hat cuz I spent more than 25 bucks. Not the least expensive.

Very nice lady at the front desk she even called the other Napa store to make sure that I had the right account numbers so it gave me a better price for my battery very helpful

I was visiting San Diego and found my battery had died so after calling around I decided to purchase a battery here saving myself $60. The staff was very helpful and professional.

Great love these guys they always help me find the right parts

Great place. Very clean. Staff was helpful.

Clean and well lit. Common maintenance items and fluids line the shelves, which are neatly arranged. Staff is knowledgeable and willing to help you find the parts or accessories you need. This is the ONLY place I could find a double key ring with a quick connect between them...I dont like too many keys hanging off my ignition. ...the older gentleman working there went upstairs to find me one!

Very professional associates, knowledgeable as well. A little more $$$ than the rest of the parts stores but to me well worth it.

Excellent service and they never overcharge

Walk in. Show old part. Clerk gives it the old eyeball. Walks down an aisle and picks up myPart. Sccans it. Hands it to me. I pay money. Everyone is happy..

They had exactly what we needed after we went to two other stores. Price was about right, since the part was a bit difficult to find. Good customer service as well.

When you charge $200 for a battery I think it warrants a exchange if the battery doesn’t keep a charge !!! Not good customer service if you ask me !!!

Fast, friendly, had my part, best price out of 3 other stores I went to. What else can I say...5 stars.

This is a convenient place to get all your auto parts and most diy tools.

My new favorite parts store. The hub stores stock almost anything

Fast friendly service and reasonable price. However very hard to get in and out of

Knowledge staff, moderate prices, very clean store. Pretty much the only game around West Moreno, but satisfies most needs.

I love the staff here. They are really accommodating to my needs and make sure to answer all my questions with regard the products they are selling.

Napa auto parts? Simply the besti buy the best warranty.they Always get yhe part quickly wether its in stock or not plus using the rewards card you end up saving money! The other guys? Oh yea igo there for sodas

Visit this store often. It has been very helpful for purchasing all the parts I need.

As a retired 30+ year Napa employee, this is the store I shop. Lots of inventory, hard to find parts are available in a couple of hours. Clean, neat, store with friendly staff!

Had everything I needed. Helpful staff. Even had jeep parts that I couldn’t even get from jeep!!

All of the employees were on their phones and completely ignored me standing there trying to buy tape. Stood there dumbfounded for ten minutes and left. I cant even say it was the worst customer service Ive ever seen because there was zero service at all. They couldnt even acknowledge that I was a breathing human person standing in front of them.

I like the fact that they have a great selection. Their counter manners leave a lot to be desired.

I called inquiring about a fuel injector for a dodge ram hemi- I figured that the employee would ask me any questions he needed to know (i.e. year, engine size...etc). He began with asking me the year and continued on to look up the price. He stopped and ask, are you sure youre not talking about a dodge caravan?. Umm? Im sure I was clear that it was a dodge RAM HEMI. I clarified-and he snapped back with well, what size is the engine. I answered and he replied with well, if were talking about the right part, the fuel engine is $65 (or something like that).This call was so insulting-I had all the information he needed to look up the part I needed and he comes at me with some grand caravan bull and continued to make me feel like I was confused about what I was calling for. Yes, I am a woman calling for a auto part price! Surprised? I expected a professional on the other end of the line and what I got was misogynist. I will never bring my business here!

My favorite autoparts store. Quality parts and helpful!

This napa is a joke!!!!

I ordered a pair of sway bar links and they came in after a few hours. Great customer service.

Friendly staff, convenient location that is easy to spot from car, decent prices

Great place to buy American parts

They helped me

The manager helped me was patient and very nice

Always overpriced

Napa has parts that Auto Zone doesnt.

Getting lamer and lamerUsed to be the go to

Wonderful place for hard to find truck parts but prices

I like Napa ordinarily but Im not sure if the short breaths dropped everybody off at this one but they are slow as molasses

Great service, great crew, professional and courteous..

Knowledgeable employees& good selection of parts & tools.

Good Customer service

Got what I needed.

Always good

I found the prices a lot lower at Napa than at the other auto parts stores.

They had what I needed for half the price of what I was quoted at another location. They helped me with it on the vehicle.

James is snippy and the tool selection is so tiny , they trin to sell every tool individually.

Very well organized store.

These guys helped me out when my car broke down.

Perfect

Trickier entry, pay attention.

Mgr Scott is the coolest

Not very helpful

Parts in stock for my 7.3 thanks

Go to for what my vehicle needs

Worst napa i have ever been to

Got what I need to get there always

Knowledgeable employees!

Helpful staff.

Napa is the standard for auto parts

Seems to have what I need all the time.

Paul Hinson is Awesome!!!!

Last parts store in my neighborhood

Great service

They have what I need

Knowledgeable Fast and Friendly

Busy place this one is

Good

I like your spare parts