user
American Freight (Sears Outlet) - Appliance, Furniture, Mattress
1210 W Morena Blvd, San Diego, CA 92110, United States
Appearance
American Freight (Sears Outlet) - Appliance, Furniture, Mattress
Comments
Bu
Review №1

Ordered a combo washer/dryer unit from Home Depot and then my browser brought up the same product by American Freight for $500 less. It offered next day delivery for $99 and said it was out of the box when I went to order it, then after I paid, it stated minor scratches. I figured, thats fine (our combo unit died so we needed it asap and have renters). They caled me next day and said, oh no, we cant deliver for 1 month. I said, why do you offer that on website if you cant do it. Rep said, whatever it says on the website we cant do it. Im like, OK, so I had my contractor go get it (huge hassle) and bring it to me and install it. It literally looked like it had been dropped off the back of a truck. Entire Right side caved in on top and bottom of unit. Went to use it and the dryer hit the dent in the side when it turned, making super loud noise. My contractor pulled the dent out enough for it not to hit. Then I did a load of laundry and it simply just stopped with a full load in it and filled to the top with water - wouldnt drain. Wouldnt work at all. Called them up and they were like, well, we have another one that doesnt look damaged (same out of box deal). They sent it next day via delivery (hummm, funny they could do THAT) and took old one away. This one seems to work fine so far but I will never order from them again!

Mi
Review №2

We had an awesome experience picking up a new dishwasher from American Freight! Jennifer, Monica and Steven were super friendly and informative. We also got a GREAT deal relative to other appliance options from Home Depot, Lowes, etc. Would recommend!

Ji
Review №3

Great prices and friendly service. Monica went above and beyond to help me with my new dryer and made sure it could be upgraded to propane. 🙏 I will be back.

De
Review №4

Independently owned and operated extension of old sears outlet. Great deals but warranty is 48 hrs on appliances. They buy damaged & returned items and repair b4 sale. Nice furniture selection. Staff are nice & helpful.

Yu
Review №5

Hello our appliance broke and we where forced to buy new ones. We came to the store and Monica help us beyond our expectations. She found the item that was in the back of the store. We where looking for the 36 inches cooktop and could not find it anywhere in the San Diego on hard. Everywhere we looked we had to order and wait for 3-5 days. And they all where twice the price. Monica at the Morena store surprised us with her diligence and super polite and positive attitude. We got what we where looking for with superb service. Excellent job. Highly recommended everyone to go Morena store and work with Monica.

Ro
Review №6

Good place to buy appliances if you know what you need/want. Customer service is poor.

༒⁀
Review №7

This is a great place to look for appliances and mattresses. Customer service is great Monica helped me so much with what I needed and they had good prices. Highly recommend shopping here.

Ch
Review №8

Incredible service. Incredible merchandise. Save thousands!!! The only place to go in SD. I am so happy with my experience with these people. As a busy parent, they helped me so much!!!!

An
Review №9

Had such a wonderful experience at this store. I was given such great customer service and token care of with no problems they made sure I was given the best help. This was such a great store and in definitely coming again.

Ma
Review №10

Got a great deal on a dishwasher the people were very friendly especially a young man Jose he helped us every step of the way even helped with the loading of appliance, will definitely shop there again.

Mi
Review №11

If you know what you are looking for you can get good deals here. Just dont rely on the sales people to be super knowledgeable or experts. Stock on hand is pretty good considering the shortages worldwide due to covid.

An
Review №12

Friendly and helpful staff! Excellent customer service! Great prices!

Br
Review №13

If you want cheap appliances this is the place to come. Most all of the items are damaged and they will point out the scratches and dents to you before you pay and sign. Just be careful with what you decide on because they are still high priced and these items are supposed to last you a long time.

Review №14

Came in to select a washer, and got great customer service with a great deal of a washer and a great warranty deal for my washer. I highly recommend coming here for great deals and good customer service.

Aa
Review №15

I have been struggling for weeks to find a washer in my home in my budget, The sales person Jose was able to find a washer for a great price! The costumer service was amazing during the process.

Ro
Review №16

Half of the size of the last Warehouse... Waste of a building. Ver few selections... Sorry Sears! Also not buying a frontal, severely scratched/dinged fridge to save a few hundred dollars. Those fridges should of been 70% off. My opinion.

Be
Review №17

The worst experience ever, i thought they are helpful at the beginning and they told me you can do payments instead of paying everything as a lump sum and they are signs everywhere that NO CREDIT SCORE NEEDED however that didnt happen, they ran credit which let me lose 13 points and they told me just sign the contract no need to read it now and out of a sudden i realized after 2 months of payments that there is a $99 added to the total value under the name of early pay off, the payment company or whatever called American First Finance are so unhelpful and their customer service agents are so rude and extremely disrespectful.I REALLY DONT RECOMMEND THIS PLACE AND SPECIFICALLY THIS STORE TO ANYBODY

Ne
Review №18

Unbelievable incompetence, to assist a customer that was ready to buy a fridge on the spot.10 minutes prior to arriving to the location I called the store to make sure they have a fridge that I was looking for a stock they told me they have several models available.Once I got to the store they looked me in the eye and told me that they have no models in that size available and they come down and sit by whom I spoke with only 10 minutes earlier. They were uninterested and rude.Horrible experience, do not go there!Im typing this as I am picking up my fridge from Lowes the very next day.

MJ
Review №19

Thank you to Monica and the team of American Freight. We really appreciated all you have done assisting us with our questions and concerns on our new gas range.Yes we purchased it knowing it was a little banged up cosmetically but it works perfectly fine otherwise. You saved us a couple hundred bucks and waiting a two to three week delivery from the other place.You can browse online to see the merchandise on hand at different stores but its recommended to go inside of the store to make your final decision. Highly recommended and thanks again...

Ar
Review №20

FIND INEXPENSIVE APPLIANCESGREAT PRICES

St
Review №21

ASK FOR CHERYL SHE IS AMAZING!!!!I have been looking to replace my refrigerator for a few weeks. American Freight is close to my work so I stoped to check it out. I met Cheryl that day, unfortunately it was a holiday weekend and there was not a single item stock in my 30-33” wide restriction range. and she gave me her direct number and told me they were expecting a shipment the next day to call or text her with my name an the fridge i was looking for and she would look at what came in once it was unloaded and let me know. The shipment did not come in the next day but she contacted me back and let me know that and that she had my info down and would continue to loon for me. About 5 days later she contacted me with 3 options and one was perfect.She was outstanding, her customer service was outstanding, and i am so grateful to her for it. Appliances like this can be a large expense and while shopping around a different places I was not met with a single employee at any of the places I looked that had as good of service as she gave me. It made spending that huge chunk of change worth it at the end not just for the refrigerator but also for the quality and customer service I received.

Ch
Review №22

Patricia provided outstanding customer service. Definitely coming back and working with her for our next purchase. She was very knowledgable, answered all our questions and concerns. Thank you!

La
Review №23

We have bought many appliances from Sears Outlet now American Freight and have been very satisfied with their products. Staff has always been very helpful and met all our needs.Thank You Monica and Staff

Je
Review №24

This place was great to shop for appliances at a good discount. All of the items sold here have a scratch or a ding and thats why they are discounted. many items you can barely tell, and are a great value! Purchased a dishwasher today. Its very nice, but was missing the leveling legs which was a bummer...

Is
Review №25

Monica was an amazing help! She was able to help us find the perfect mattress and was a delight.

Ce
Review №26

Whatever you do, do not order online from this place. I placed an order Saturday morning for an item that was available in store. I called Saturday afternoon they said I will receive a call that afternoon. Sunday comes I called that morning they mentioned they were getting it prep at the latest a called that afternoon. By the way the customer service by far the worst I have ever experienced. No calls were received. Monday, late afternoon I decided to call again, they ask for my phone number to check the order and put me on hold. Waited for 30 minutes only for the call to drop, not on my end. I was at my house the whole time. Called back and cancelled the order. Even though the prices are good, now I know to spend the extra 50-100 bucks for better customer service. Again, this place and company as far as it goes online is trash. If you need something ASAP hope is better in store.

Br
Review №27

I found a beautiful refrigerator at a phenomenal price and I hope that it will work out well because it will be delivered next week. I cannot rave enough about the excellent customer service that Debbie provided. She was very professional and knowledgeable and made me feel confident with my purchase. She stayed close enough to us to give us her undivided attention but was not overwhelming.

Ed
Review №28

Recently bought a clearance model refrigerator. Great price, great condition. Kevin was a courteous and knowledgeable salesman. Delivery was on time and the delivery gentlemen were courteous as well. Would definitely recommend American Freight for good deals on appliances and mattresses.

Ma
Review №29

Definitely the place to start if you’re shopping for appliances. They have everything from super high end to basic brands & good pricing. Great new location now just off W. Morena Blvd.

Yv
Review №30

The customer service from Monica is awful. She is rude and pushy. Both women are rude. They are not there to help the customer, but to push hard on a sale. Very sour experience.

Do
Review №31

Hut and miss. Great if they have what youre looking for. And theyve added more furniture as well. Worth a look. But remember, even though they have a lot of good condition stuff, this place specializes in scratch and dent items...

Sh
Review №32

Bought a refurbished Top Loading HE washing machine for a nicely discounted price. I was a little disappointed that the color I had seen on their website wasnt on display there. I asked a salesman about the washer and he told me they only update their website every 48hrs. He did not offer to check his system for the inventory. When I got home; out of curiosity checked their website and started an online purchase of that item...got as far as paying for it and it didnt say the item was no longer in stock! That portion of my visit wasnt appreciated!!

Ma
Review №33

Not super customer service this is not Neiman Marcus, but adequate service. And more than decent prices on appliances. They came through with the delivery. Again not white glove but perfectly acceptable. On time and product acceptable. Mind you I bought a new stove on the day before Thanksgiving and cooked an entire turkey dinner next day. Try them.

An
Review №34

UPDATE FROM 1 to 5 STAR: Monica reached out, as it seems an employee didnt understand the fine print. It is a two-day return policy for normal purchases (not defective like mine). She will issue a full refund and her team will pick up the unit at no additional cost. I will update this post once everything has is resolved, BUT, the moral of the story is: Talk to Monica if you plan to purchase anything here. She is the one with all the answers!UPDATE: 1:50 PM - Fridge was picked up with no hassle, Monica refunded the full amount. I am leaving the original review for context.ORIGINAL 1-STAR REVIEW.........Dont ever buy here. We bought a GE refrigerator (last week) that, according to them, was tested and functioned only had cosmetic damage and was not a return. Bought it and brought it home. Plugged it and it never worked. Called them after the first 12 hrs, they said it needed 24hrs to cool. Called after 24 and they said oh, must be in demo mode, take it out of demo mode........after that they no longer answered the phone. I set an appointment with GE tech and they just left. They said it was definitely a return and the evaporators needed to be replaced. I asked if the procedure was a major issue and their response was Its like open-heart surgeryThis place is a scam! They will not return or refund........

Ri
Review №35

Great products at great prices.

Am
Review №36

Helpful and attentive staff and incredible deals. I will be getting all my large appliances from here from now on. Im very lucky to have found this place when my refrigerator and stove broke in the same weekend. They replaced both by the next day and when they didnt have the delivery staff to handle my stairs they gave me a reference to a service that handled it incredibly efficiently and well.

ba
Review №37

We purchased an oven range online and picked up the following day. Daniel, the warehouse manager was great! He was very professional, helpful, and efficient. He took care to inventory all pieces and was careful to secure our range and safely load it onto our truck bed. We had a great experience and recommend this place for great prices and service!

Al
Review №38

Great customer service willing to work with

Wi
Review №39

A good place to shop for appliances, they run out of stock, but there mark downs can save you money

Ma
Review №40

Do not sign any payment plan with this horrible company they scam you. Lie to your face about their policies.

Ta
Review №41

A week ago we bought a washer and dryer, paid cash, set the delivery date for 8 days later (soonest available). Paid extra for hook up and all that, we set up delivery with the worker who helped us purchase Will, we let him know we’d like an afternoon time as it’s hard for us to make it work with our work schedules. Today, delivery crew shows up, with our washer but no dryer ? Guess they forgot to mention that since they outsource delivery they can’t guarantee your washer and dryer are delivered together or even on the same day so now potentially it’ll maybe be delivered tomorrow or Saturday ? At this point who knows? Not us! You’re better off purchasing somewhere else where the sales staff are clear about what’s going on with your purchase, especially when you’re spending a pretty large amount.

Ga
Review №42

The manager was great.. greatest customer service I have experienced

ro
Review №43

We had an excellent experience purchasing our refrigerator. Steven and Daniel were such great help. We are very happy with the service and most definitely the price of the refrigerator. Steven went above and beyond to answer all our questions and concerns and was patient with my wife and me. Most definitely will return for future purchases.

Ri
Review №44

This is my 4th purchase from Sears Outlet. Luis, the manager, did a fantastic job helping me get the right refrigerator at a good price. I highly recommend this place if you want to save big money off your next appliance. The item i got had a little damage on the bottom left side but i don’t mind since it saved me over half of what a new one cost. Thanks again Luis.

Tr
Review №45

Had a fantastic experience! Great selection of mattresses, appliances, etc. and even better customer service. The store was a little busy due to a year end sale and the manager went out of the way to help me out and give me the best deal! Would recommend to anyone.

Xo
Review №46

This place is full of great deals! You can find anywhere from mattresses to washer & dryers at a great outlet price. Wish their customer service was better. The employees are hard to find, went to the register which by the way had one person helping a customer an no one else around. When he finished with the customer I asked if he could help me, he said we had to wait for another employee as he was almost back from break. We waited for this other employee for 20 minutes (yes, the deal was that good) and the same guy that told us to wait ended up helping us. Just wonder why he couldnt help before, all he was doing was walking around the washers &dryers not helping anyone. Glad I dont have to fo here often!

Ly
Review №47

Staff was very helpful.

da
Review №48

Great place to buy tools good prices

Do
Review №49

American Freight online is unreliable and misleading. At this time, if you order online, they will cancel your order and you will have to wait for a refund for up to two business weeks. It happened to me after I ordered an appliance that appeared to be in stock, they charged my credit card Only to cancel the order and they just said “sorry but wait for your refund” Terrible experience, bad customer service, don’t recommend at all.

Ch
Review №50

Huge discounts on name brand furniture and appliances. No pressure from sales personnel. Free and ample parking.

La
Review №51

Do not shop here they sell damaged overpriced items tgat dont work i bought a refrigerator n less tham a week it stop working only to find out they did not want to tale it back i bought there warranty to find out they take a month for appointment so i spent 2500 on a refrigerator that wprked for a week n am being told i have to wait for a service appointment a month later i could have went to home depot do not buy any from them spend ur hard earned money elsewhere. n i have to pay for delivery man to bring it back to stipre just for a store credit.

Ge
Review №52

I am happy to bring home my new top load washer. Been working with second hand washers so Im over it. I miss sears outlet because of other house hold gear tools toys cleaning supply. Appliance

Sb
Review №53

Update. I ordered a product already in town, told to wait to be notified when ready to pick up. Nothing. Calls to local, no answer, 877 number in India . Updating my review. A nice warehouse worker searched and found my order and they helped to load it for delivery. Love the product. They just need a more efficient phone and computer system there.

Re
Review №54

Went in to check out fridges. Came out with a new fridge. They have a nice large selection. If youre on a budget or dont care too much about some dings on your appliances this place is it. They have dishwashers, refrigerators, microwaves, washing machines, dryers, stoves, and even some ellipticals. They do offer warranties but please always inquire. They can also deliver but for a fee.The customer service was great. They werent overbearing but someone was around to answer questions. They help find what you might want and leave you to it. Steve Uhl was great, personable, and he felt like part of the family helping us out. He went out of his way to make sure we were taken care of. The checkout was fast and painless with some finance options available to you if needed.

Ad
Review №55

If you are in the market for washers, dryers, vents, microwaves and refrigerators that have minor defects that you can overlook for the reduced price, you are lucky!! This is the store for you, while there are other items being sole here, the previously mentioned are the main ones and take around 85% of what is being offered. There are rugs, tool carts, workout equipment, house nick nacks like pillows, bath rugs, pots and pans, but the selection is minimal, better off at another outlet store. Overall its an interesting place to stop at, since the 15% of stuff in here is so off from the main attraction they are usually heavily marked down. So you never know, you may find hidden gems. Staff is always nice and friendly.

Ca
Review №56

We bought 2 refrigerators and 1 freezer... within 2 weeks of each other.. best customer service and delivery...will buy from them again.

L.
Review №57

I had a great experience at the Sears Outlet. The regular prices are great. I came in during an extra 10% off event, so the prices were even better! The sales person was very knowledgeable and spent about 45 minutes with me, helping to find the range and dishwasher I needed. The service was wonderful.

Ca
Review №58

Me n my wife came in to buy a refrigerator a microwave n low n behold in four days the fridge stop working, they take forever to exchange the fridge n I have to pay again to return it to them. Plus I pay for warranty which wouldn’t help me until two weeks later.not good.

As
Review №59

Good selection of appliances, that are discontinued, returned but good working order, freight damaged. Found a very affordable light dings for a competitive price. Clean, staffed with knowledgeable sales, comes with full factory warranty and additional warranties available at affordable prices, accessories available

Ja
Review №60

This place is the best! A bit of luck is involved if you are looking for a specific piece, but the selection is vast and the discounts are pretty significant; much better than pacific sales. What makes this place the best is the staff, Sharon and Charles went above and beyond helping us with a purchase of a large range and some other appliances. They took time with us, we’re honest and beyond helpful. I highly recommend this place for great deals and great service. What more can you ask for.

Ir
Review №61

I will never go to this store. We had the worst customer service. We had to look up for our own items. I will never to there again😠

Ty
Review №62

The wife and I are moving out to San Diego for work and we decided not to bring the appliances in our current home. So we were looking for great name brands at affordable prices. We stumbled across Sears Outlet and were pleasantly surprised.The appliances were in great shape and they associates were very helpful. Weve heard they have been under new management and the store moral has since improved.Were definitely keeping Sears Outlet on our radar for future purchases!

Te
Review №63

We finally took the plunge and started looking at refrigerators. The prices here are easier to deal with having not purchased one in many years. The salesman who helped us, Scott Wright, is extremely knowledgeable and helped us with narrowing down our selection. We are now the proud owners of a new stainless steel refrigerator. Highly recommend visiting here, ask for Scott Wright and enjoy the savings.

Mi
Review №64

I found out that they were at a different location. They had great customer service and were able to provide me with a protection plan and payment program where I didn’t have to drain my pockets. Thank you!

Ra
Review №65

I went here twice searching for a new refrigerator. I needed one right away. The first time their selection was very impressive; however, their service was awful.The second time their selection had waned but the service was amazing.Guess you cant have everything.

Ja
Review №66

If you are looking for a washer or dryer or kitchen appliances without paying the outrageous price, then this is where you want to go shopping

S
Review №67

We had an emergency during the covid quarantine where our fridge cut out. Monica helped us get the fridge we needed and got it to us as soon as possible. The customer service was excellent and was nice to see people so caring during these stressful times. Monica really went out of her way to help us out even though they are short staffed and very busy. We would definitely reccomend this place to anyone who needs appliances (fridge, washer dryer, dishwasher, etc). Thank you so much!

Fr
Review №68

I personally had a great experience with the place, its essentially: a warehouse with appliences.They sell just about every appliance and at an extremely discounted price. I for example: got a stove which had about a 2 dent on a non visible part of the stove, which saved me 300 dollars or so. Think about it, you dont even see the sides of a stove when its installed!The staff was friendly and the gentleman at the loading dock was essentially a loading magician when loading a stove into a pickup truck and helped us out a great deal.

Vi
Review №69

I went to the one in San Diego (hour away). I called first and KATHY was of great help with checking on what I was going to purchase and making sure everything was there regarding the cooktop. When I arrived MO, who was very friendly, nice and helpful answered some if the questions I had, I purchased the cooktop along with the warranty and was on my way home.

We
Review №70

I went to pick up an online purchase. Staff was very helpful, printed out a receipt for me to take to pick-up bay. The workers who loaded the fridge were fast and courteous. And I got a great deal (due to a very minor cosmetic flaw). Thanks Sears Outlet!

A
Review №71

After looking at prices online I was hopeful that I would find a great deal. When I did find an appliance I was interested in, it took a long time to find help. When I did, the salesman talked me out of the scratch and dent models and directed me to the new models. Even the cheapest scratch and dent models was $100 more that what was online. We found and better brand and model at a home improvement store cheaper.

Ma
Review №72

Very good selection for the value conscious consumer. Great service from Scott and Israel. Ive purchased two refrigerators, a washer, dryer, microwave, dishwasher and most recently, a stove/oven for my home. Prices are great, they have delivery options and Ive always received help and attention when I need it at this store. Happy to spread the word. Check this out when you need new/insignificantly bonked appliances. Your wallet will thank you.

Bo
Review №73

Confirmed a haul-away service then refused to haul away my washer after I paid. Parent company customer service blamed it on the store and the store blamed it on the parent company. I had to take care of it myself and the vendor refused to refund the delivery and haul-away fee I paid.

La
Review №74

Had a wonderful experience there. Steven was a wonderful help. Help me get what I needed.

Ke
Review №75

I bought a discounted refrigerator from the Morena Blvd store. Unfortunately it made some excessive noises and we need to return it. The store manager Monica was awesome and understanding and took it back without issue. Would 100% buy from this store again.

Ne
Review №76

This stuff is beat up and overpriced. They have a lot of it though.

Co
Review №77

Such a wonderful experience. I have never had customer service quite like this. I came in with a refrigerator that had been running pretty loudly for a few weeks- we had purchased the fridge from Sears several years back, so I wasn’t sure what they would be able to do. To my surprise every single employee we encountered was beyond helpful. We ended up getting a new refrigerator that same day thanks to everyone that helped guide us in the right direction.

No
Review №78

BIG DISCOUNTS! If you dont mind a little blemish on a new dishwasher, refrigerator, washer, stoves,etc. this is the place to go. Sometimes you cant even see the cosmetic defects. Up to 60% off! Just bought a floor model stove for half the price. This is in a warehouse. No fancy displays.

Gr
Review №79

Bought a full kitchen for a quarter of the price. plus, we already replaced the one big ding on a fridge so its all like new. Shout out to Autumn, who has amazing service. Only downside would be the accessories such as hookups and vents are ridiculously expensive, but still save money in the long run

JB
Review №80

This is the place for good prices on appliances. There may be a ding or scratch, but the refrigerator price is good and the salesman Scott Wright was easy to work with. Next purchase I wont need to shop around, just heading here. Good pricing, friendly and helpful sales people.

Lu
Review №81

Good deals but poor customer service

Hu
Review №82

Excellent customer service experience with Scott Wright. I read the reviews but its a matter of going through it yourself. Went in to find a newer stove. Found exactly what we wanted, new model Samsung which was almost 700.00 less than new. deal couldnt be beat. We were attended by Scott Wright whos service was excellent. If you are looking for someone that will help and answer questions look for this gentleman. As stated there were a few scratches and dents and Scott pointed everything out to ensure there were no surprises. He took it a step further and provided the enamel paint to cover the scratches at no extra cost. We found the experience just fine with the extra savings.

Ja
Review №83

This store has a great selection of Appliances. Came here for a washer and got a good price! If you cant fund them its because they moves from 960 Sherman Street to 1210 Morena Blvd.

Pa
Review №84

Steven and Monica are great! Best customer service I have gotten in a long time. Thank you!

Da
Review №85

Was referred to Sears outlet by a coworker, I just purchased my first home and wanted to upgrade my appliances before moving in. Scott Wright is the best!!! I recommend him 110% he is so knowledgeable and will go out of his way to get you the best deals possible and for products you will leave happy with. Now my wifes new kitchen will be complete and beautiful! THANKS SCOTT!

mi
Review №86

Bought a new refrigerator waited the 24-48 hrs before loading with food and 7 days later temperature inside refrigerator is at 56 . Called for service as we purchased the extended warranty plan that we didnt expect to use only 7 days after purchase. Service tech says it would need all new parts to fix problem and would be 2 weeks for parts to arrive, so all and all we might get a working refrigerator at the end but I would just buy new or at least plug in your appliances at the store to assure they work. O and the stores customer service is one star at best.

Je
Review №87

Sears relaxes me because my wife and I can do our quiet shopping in her apartment and I in mine, in the sports area I got some pants for my exercises, very very good, I recommend it

El
Review №88

My boyfriend had a great experience with the sales team at the Sears Outlet in San Diego. We needed a washing machine ASAP since our broke down and they were very accommodating and prompt in having everything ready for us. Matt Faber the store manager was especially helpful and professional.

Ch
Review №89

Terrible!!!!Everything online is falsely advertised. I went today to buy a wall oven, washer, and dryer. Online it says new floor model. It also has a description what new floor model means. It says brand new, without box with minor cosmetic damage. In store the same exact ovens I was looking at, same model number and price was dirty inside and says it was previously returned and tested. It does not say floor model. Once I asked a representative about how the online descriptions were wrong she replied with I know. This place has terrible extended warranty also. My family has many properties that we rent out. And every time we needed them they gave us a 2 week time period to come out. Not even to fix it just to come out and see it. Then it takes another few weeks for them to fix an appliance. This place keeps disappointing me and Im finally over it. Ive spent lots of money here and regret not paying full price at Costco or somewhere more reliable.

Re
Review №90

The lady was a great help. But the guy bit of a jerk

Su
Review №91

We showed the salesman right on their computer that local delivery was 75 miles. He said nope, it’s 40.So i guess it’s more like guidelines. Go to Best Buy.

Ja
Review №92

I spend around 5k a year here, so I do love it. Good prices. Great selection. 98% of the staff are so incredibly helpful, even in the hot months, I dont know how they do it.

Tr
Review №93

No one bothered to ask me if I needed anything. Had some good deals. 1 woman was busy with clients. Male working was busy texting. Walked right past me and didnt bother to even look up

Du
Review №94

If you need delivery on an item you purchase stay away from this store. I bought and PAID for a dishwasher over a month and a half ago and I still have not received it. They rarely answer their phone. I have called over 30 times to try and find out when I would receive this dishwasher, I have given up and am now trying to get a refund of almost $700.00.UPDATE AFTER OVER 2 MONTHS SEARS FINALLY DELIVERED A USED DISHWASHER TO ME WITH DAMAGE ALL OVER IT. I AM NOW TRYING TO GET THEM TO PICK IT UP WITH NO LUCK. THEY HAVE HAD MY MONEY FOR OVER TWO MONTHS NOW. PLEASE SAVE YOURSELF FROM THIS STORE AND DO NOT BUY FROM THEM. IT IS A NIGHTMARE.

An
Review №95

Sears outlet has some of the best deals for appliances. I’m not going to any other store if I ever need to get appliances. Larry gave us outstanding customer service.

Jo
Review №96

Super great service

Da
Review №97

Prices are great (got a $1700 unit for $800) but to be honest Ive had nothing but headaches with the stove/oven I bought there. Outwardly it only had a small dent on the side but functionally it has never worked right. Theres no good way of knowing how items end up here or what kind of damage they sustained before they got here. Basically the internals of my unit were bent up worse than I could tell on the outside and it wasnt initially apparent (incorrect temperature control, bent convection fan, etc). I just dont recommend people buy here anymore. For all you know, the item fell off a forklift and looks fine but really isnt. Repairs will end up costing me any amount I may have saved. And yes it was initially in warranty but there were features we didnt know were broken until the warranty period ended because we hadnt needed them up to that point. We also didnt notice the temperature was unreliable for a very long time and by then it was too late to do anything about it.

Bu
Review №98

This my friends, is one of the best kept home improvement secrets in San Diego. If you take your time and look around, you will find some amazingly priced household gems. A Little Dent= A lot of Savings here. They even sell Lands End clothing and other cool knick-knacks as well.I recently had to replace my dishwasher and had a very conservative budget. I came here and immediately found what I was looking for. When I came to pick it up the next day, I became indecisive and they handled the pressure with grace...They went the extra mile to make sure that I walked away with exactly what I needed for the right price. I have no problem installing it myself and appreciate that they were so helpful in making sure I walked away a happy customer.They may not approach you immediately as they are clearly not a typical retail store, however, all you have to do is ask and they will make sure you get what you need.Thank you Sears Appliance Outlet!Sincerely,-One Happy Customer.

Ga
Review №99

Best deals around

ma
Review №100

If you looking for a discount on washer, dryer and stove this is the place

Information
100 Photos
100 Comments
3.7 Rating
  • Address:1210 W Morena Blvd, San Diego, CA 92110, United States
  • Site:https://www.americanfreight.com/br/store/CA/San-Diego/5630?utm_medium=organic&utm_source=local&utm_campaign=yextpowerlistings&utm_content=AM&utm_term=5630
  • Phone:+1 619-497-1123
Categories
  • Appliance store
  • Discount store
  • Hardware store
  • Mattress store
  • Outlet store
  • Refrigerator store
  • Washer & dryer store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations