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Jerry Seiner Chevrolet
1530 500 W, Salt Lake City, UT 84115, United States
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Jerry Seiner Chevrolet
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Mi
Review №1

Thanks so much to Maria for helping me get my new car! She made the whole process so easy and made sure I left happy with my decision. The whole team is very welcoming the service is amazing!

Ja
Review №2

Buying a truck from Lance Bradshaw was easily the most pleasant car-buying experience in my life. He clearly explained to me the advantages and disadvantages of the vehicles I was interested in, kept in consistent contact with me throughout the process, and most importantly, made it extremely quick in getting the actual vehicle. If you want to get the car you want at a great price as fast as possible without wasting your day at a car dealership, call Lance. I intend to buy my future vehicles here from him without question.

Ro
Review №3

I loved working with Holley! She was very helpful and was able to answer all of my questions in our car buying process. She was very genuine and passionate about her work. She was so helpful and willing to find the exact vehicle we wanted, especially tailored for our needs. She was helpful, too, in the financing, helping us find the option best for us. She really went out of her way to make us happy.

Ka
Review №4

Jennifer was by far the best car salesperson we’ve ever worked with. In these strange times, car buying is done almost totally virtual and she made the process a breeze. She also went the distance to help us decide the best route when trading our lease vehicle in and keeping us up to date on our Tahoe’s travel progress. My husband is not an easy person to car shop with, she handled him well and did a wonderful job of being upfront and transparent. We’ve been trying to find a Tahoe for months and getting different information from different dealerships. Jennifer, and Jerry Seiner were the most transparent and honest people we had talked to. Repeat business is the name of their game and they gained lifelong customers in us.Roland was also a joy to work with, very knowledgeable and explained the financing and warranty options to us in great detail.We also had the opportunity to interact with Tristan when Jennifer couldn’t be there. He walked us through how to setup CarPlay and showed us what our new vehicle could do. He took the time to answer our questions and do a full vehicle walk through, even though he didn’t have to.You have great people, they made fans of us and we’re not super easy to impress. We’ll gladly drive from North Ogden for all of our vehicle needs from now on.

ch
Review №5

Tim in the service department was awesome and super helpful! We brought in our Chevy Malibu that was having an engine light issue. He got our car in and it was done on the day it was promised. When we had a setback the next day of the engine light coming back on, we brought the car back and he took care of the problem right away, and figured out the issue and got it fixed. Car has been running great since! Super grateful and appreciative to all the service and technicians at Jerry seiner for helping us out 👍🏻

Jo
Review №6

Grant Carstens at Jerry Seiner is the man. Easiest car buying experience I have had yet. Thanks for all of the help.

Lo
Review №7

Wanted to give a shout out to Kevin Hemmersmeier and Larry Nguyen on the great customer service and best price for our 2021 Chevrolet Traverse. You guys knocked it out of the park and we couldnt be happier about the vehicle we ended up with! We gave other dealers every opportunity to match and/or beat your price and they couldnt pull through, you guys did. This makes 3 vehicles weve purchased through Jerry Seiner, and will continue to do so. Thanks guys! Keep up the great work, its much appreciated.

HE
Review №8

JASON THE SALESMAN AT THE JERRY SEINER CHEVROLET STORE WAS 100%☆INSANE☆.... INSANELY ATTENTIVE.... INSANELY HONEST... & INSANE at making sure my wife was having the ABSOLUTE BEST CAR SHOPPING EXPERIENCE! When my credit goes up a bit more and when I get my next check for down payment- we know who we are going to for our NEW HALLOWEEN CAR AND YES HE HAS NEW CHEVYS SOMEHOW NOBODY ELSE DOES! THANKS JERRY AND JASON AND LEON AT THE DESK!

Ry
Review №9

This is the worst experience I have ever had. They gave me an appointment to look at my engine 1 week out. I brought the van in and they didn’t even look at it for 1.5 weeks. Then they finally looked and figured out it wasn’t the engine that was cause the knocking noise. Then I was placed in the back of the line for the transmission “guy” for 1.5 weeks. He quit the day before he looked at my van, so I had to wait for about few days to even know if something was wrong with the transmission (they assured me it was the transmission). When they finally looked at it, surprise, it wasn’t the transmission. It took them another week to find out it was the flywheel and replace it.... I got quoted $1400 for total cost. When I came to pick it up, they wanted to charge me $1700 and I refused so they knocked it down. I drove the van off the lot, and my oil pressure gauge no longer works, and my van turns off and starts rolling when I put it in reverse or change gears sometimes. Oh and now my transmission leaks too from them dropping it to replace the flywheel. I’ve never written a negative review... Until now. Do not take your car here for anything difficult.

Da
Review №10

Went into Jerry Seiner Chevrolet expecting the normal car sales experience. Little to my expectations this was the best place I couldve shopped at. It was a stress free environment with knowledgeable sales consultants. They showed me vehicles with features that was a must have. I worked with Graydee and Leo. Super down to earth people, Great Experience

JT
Review №11

Smooth transaction and very helpful staff made my first car buying experience easy. Holley and the crew have given me their full attention to all my car needs.Thank you for all the great help!

Hi
Review №12

Tried Buying A Truck From Them Today… Sales Team Gave Me A Price Of 46 Grand Plus Doc Fee Taxes And All That For A Silverado I Test Drive The Truck And Liked It Especially Since The Sales Guy Gave Me The Price Of The Truck Before Test Driving It… Once We Go Inside To Start The Paperwork Process Turns Out The Truck Was 59K Instead Of The 46 Like The Salesmen Told Me? Then They Want Me To Check Out Another Truck With Less Features And I Said No Because It Won’t Have The Features I Like And He Made A Comment Saying “You Need To Pay For What You Like” I Told Him I Asked For A Price Before Even Sitting In The Drivers Seat! I Was Told The Price Was 46k The Guy Even Double Checked The Price And Confirmed It Was 46… I Told Him How Would You Feel If You Get A Price And When It’s Time To Check Out It’s 10K More Then The Price They Originally Gave You. I Wanted To Pay For What I Like But It’s Not My Fault They Can’t Get There Prices Right! Like I Said If He Would Have Told Me The Truck Was 59 Since The beginning I Would Have Checked Out Other Options… Especially Since The Sales Guy Jason Kept Calling And Texting This Morning… How Come He Stopped Bugging After I Left The Dealership? Do You Guys Not Honer Your Pice? Seriously Made Me Waste My Time On The Test Drive And All That!

Je
Review №13

“I just bought a Malibu from Jerry seiner Chevrolet. It’s was the most professional stress free experience I’ve had buying a car. I worked with Graydee. He had all the information I was looking for on the car and the process. It was a quick easy process will definitely be coming back!”

Ca
Review №14

Tolbee and GrayDee were absolute professionals. I would do whatever you could to retain these guys. They will be the first people I call if Im looking for a new vehicle.

Tr
Review №15

What a great car shopping experience I had! One thing I don’t like is a pushy car salesman. Mr. Brooks Berrett was very knowledgeable very helpful and I know where I’ll go for my next car.

Na
Review №16

I was able to work with Brooks, he was efficient and made my job easy! I also go to work with Roland who was fabulous and explained everything in ways one could understand! 10/10 recommend

Py
Review №17

Completely satisfied? YES! Regan Andrews is always friendly, helpful, and amazing as he helps us get our truck serviced! His jovial personality makes coming in to Jerry Seiner an experience to look forward to! We appreciate the great service we receive and we know it takes a great team! Thank you for keeping our Chevy running perfectly!

De
Review №18

I really enjoyed working with Jason Larsen at Jerry Seiner. Jason was fantastic and very knowledgeable. Go see him if you are wanting to buy or sell a car at the Chevy store!

lu
Review №19

Zaida is the best at helping me with examples of certain type of cars I needed for me and my family- not only she’s a best employee , I love the way she improves her job as if she’s happy with her job. she also gives great service. I appreciate her time and her effort.

Jo
Review №20

Maria was very helpful getting us our new car and made it very quick, easy, and clear on what we got and how affordable everything will be. She was very patient and did everything she could to help us out! Great costumer service!

Ad
Review №21

I went to Jerry Seiner Chevrolet last week and got a 1500! I worked with Graydee as my salesman and it was a great experience! Super professional and answered all the questions I had about the truck! Will definitely be coming back to him for my next purchase!

Jo
Review №22

I worked with GrayDee and he is the best salesman I could’ve got! Super professional. Showed me the car I’ve been looking at for a while and told me stuff about it I didn’t know before hand! Definitely will be coming back to Jerry seiner Chevrolet

MI
Review №23

GrayDee was great to deal with! This was my first time buying a vehicle from Jerry Seiner, and they did not disappoint.

Ty
Review №24

We just got finished shopping at Jerry Seiner Chevy and had the best experience car shopping! We worked with Graydee Warren. He was super awesome with a no pressure environment! Will definitely be shopping here next time!

Mi
Review №25

My company only uses Jerry Seiner Chevrolet. For all of our company vehicles. Very positive and friendly atmosphere. Holly goes above and beyond to reassure and help with any needs that may arise. I want to thank Jerry Seiner Chevrolet for all our needs great job!!

Je
Review №26

I went in to Jerry Seiner Chevrolet for some car shopping. Graydee assisted me in looking around and finding something that suits me he overall had great customer service was very informative! Definitely would come back to him he’s the best!

At
Review №27

GrayDee Warren was BY FAR the best salesman me and my husband could have run into at Jerry Seiner Chevrolet! He fit my husband up with a beautiful and comfortable new truck. If i were to recommend anyone it would be him! He is super polite and listened to what we wanted!! He’s amazing!! Thank you again GrayDee!!

Le
Review №28

Leo has a great name like me and a while back Jason was his sales guy and they kicked A! I was so happy to not be thrown to a pack of sharks. They were so professional even though there were hiccups on my end they made it all okay. Thanks guys!

Br
Review №29

I dropped in without an appointment to just ask a question about getting a recent broken door handle on my 2014 Suburban fixed. Dan Long looked up the parts, said they were in stock, gave me a price quote on the work and said that he could take care of that immediately if that would work for me. I was more than pleased. After a little more than an hour wait I was driving away happy to have the door handle repaired and working.

Ka
Review №30

Best place to go for your vehicle needs! Go and ask for Jason Larsen he is seriously the best!! Makes sure you get exactly what you want and has the best customer service!

L2
Review №31

I just wanna say I appreciate zaida she’s an amazing person with the customers very understanding and goes a step ahead for me and my wife to find our dream car for our family. She’s very good with her customers

Ni
Review №32

Such a great place to get your car serviced. The technicians were very nice and even though they squeezed me in last minute they did their best to get me out quickly. I would definitely recommend this place.

Jo
Review №33

Holley was great... she responded promptly and solved all of the issues... she was a joy to work with and made my experience with Jerry Seiner even better!

St
Review №34

I was so done and frustrated looking at cars and talking to salesman. I went to Jerry Seiner. At first contact, I was treated as a person with the most excellent customer care. Larry N. my salesman was amazing with a personality that is infectious. He knew how stressed I was and he listened and made the whole experience change my mood. Keith, my loan officer pulled miracles and was great at getting me the best deal and interest rate for my situation, bringing my payments where I needed them to be. Grant, the finance manager, explained everything and was patient when I asked questions to make sure I understood everything before signing. I would recommend them to everyone and I will be going back when I am in need of another vehicle.

Ta
Review №35

Larry NGuyen was great to work with! He is knowledgeable and efficient. He gave us top-notch customer service. We had a stress-free and enjoyable experience purchasing our new Silverado!

Dy
Review №36

I went in and worked with GrayDee. It was a great experience, everyone at Jerry Seiner Chevrolet is super professional and well manned. Will definitely be coming back!

S
Review №37

Amazing service at the service department! Especially from Holley. She took care of my issue and provided 5 star service at every step!Thank you Jerry Seiner

Sp
Review №38

Just went in to sorry seiner Chevrolet and met with one of the absolute best human beings I have ever met. His name was Graydee Warren and he was super honest and extremely helpful! If you go here ask for graydee love this man

Da
Review №39

Working with Jason Larsen at Jerry Seiner Chevy has been great! I highly recommend seeing him if you are looking to buy or sell a car!

tr
Review №40

After lookin for a solid used truck for months finally found one. Jennifer helped us and made the experience fast and easy. Would highly recommend Jerry Seiner Chevrolet.

Ke
Review №41

I went in to see my options and Graydee Warren was awesome help! He is professional, informative, and patient! Very qualified salesman. I will be back to purchase my first vehicle!

Je
Review №42

Zaida was one of the friendliest & understandable person I’ve ever gotten helped by. She made sure everything I wanted was there. Excellent seller.

Ch
Review №43

I came in last week and got a RST it was a great experience with Jerry Seiner Chevrolet. GrayDee was great to work with as well as his manager Leo! Super smooth process with 0 stress

br
Review №44

I had a great experience at Jerry Seiner Chevrolet! GrayDee took good car of me purchasing my first car! Will definitely be back!

El
Review №45

Dan long in service has been tremendous for me. I have been coming here for 6 years since December of 2015 and the level of care and attention to detail has been brilliant and on point month in and month out. I have had my 2 suburbans serviced for 350,000 miles here and have been consistently happy with the results.

Ki
Review №46

Brooks was truly interested in answering all concerns and doing great follow up to make sure of satisfaction. Great work!

Ze
Review №47

I believe his name was Graydee but he was fantastic! He helped me so much and answered all the questions I had! Really good employee at Jerry Seiner Chevy

Tr
Review №48

I scheduled an oil change for my truck at 2:00 PM and was told it would be a couple of hours. Not a big deal. 3 hours later I tried calling to find out the status of my vehicle and could not get anybody to pick up the phone in the service department. I got a ride back down to Jerry Seiner as its now 5:30 PM on Friday and needed a vehicle. I showed up and couldnt get an answer on what was going on or when my truck would be ready. I had a prior commitment later that evening so I left without an answer and NO vehicle. I was busy Saturday morning, but still had not heard a word from anybody. I called 8 times and STILL could not get anybody to call me back and tell me where my truck was. I showed up at the dealership and was greeted with Whats up man? Uhhhh Im here for my truck that you have had for 24 hours now for an oil change and you wont call me back. The service rep couldnt pull up anything in his computer and took him 15 minutes to go in the back and finally pull my truck up. I understand a labor shortage and things happen and what not, but horrendous communication. My buying experience from Jerry Seiner was great, but my service department experience was horrible.

Ke
Review №49

Jeff Palasma at Jerry Seiner Chevrolet was a pleasure to work with! He is very knowledgeable when it comes to the features and specs of the vehicles. Highly recommend him!

Je
Review №50

By far the best place to go for a car but most of all Graydee was the best ever!! If you are looking for a car I highly recommend going here and ask for Graydee he was literally the best ever and very professional!! He’s the man!!

De
Review №51

Cant thank Dan Long enough for all his help with our truck and getting us to our shopping destination. Great experience doing Lift for the first time. Service was quick and efficient. He was genuinely concerned and so was the technician that worked on the truck. I appreciate his concern. Recommendations all around!

As
Review №52

I had the help of Graydee getting my car and he was amazing! He was honest and genuinely cared about me and found me the best car! Jerry Seiner is the way to go for a new car, and ask for Graydee he’s the best!

Yo
Review №53

Maria Daum was amazing to work with! I’m not the most knowledgeable when it comes to cars, but Maria helped me every step of the way! I couldn’t have asked for a better representative!

Je
Review №54

Probably the best dealership in Utah. I had the pleasure to work with Zaida, she is absolutely incredible. She gave me the best customer experience. She has an amazing work ethic, super honest and trustworthy. I felt so comfortable working with her, she made everything so much easier. Overall the dealership has good practices and I will gladly come here time after time. Zaida was just the cherry on top ! Amazing!

Co
Review №55

Dan Long at Jerry Seiner, helped me get my vehicle serviced. I was in and out on my lunch break.

Ca
Review №56

I went in to get a car and GrayDee was super helpful, I appreciate everything he did to help me get into the car of my dreams! Everyone at Jerry Seiner Chevrolet left a great impression on me, I’ll definitely have friends and families shop here in the future!

Gu
Review №57

Maria Daum was great. Very knowledgeable, patient and great attitude. Thank You for your help.

Bi
Review №58

Shane is so detailed, and the rest of the staff pull together as a team to take care of the customers. It is nice to see.

Ro
Review №59

Working with Jason Larsen at Jerry Seiner has been FANTASTIC....Go see him if you need to buy or sell a car at the Chevy Store!

Ge
Review №60

Jennifer was first to meet me, and because she was still helping another customer she turned me over to Tristan. He was awesome. The financial guy Shane was excellent as well.

Je
Review №61

Huge thanks to Zaida for helping me she was very professional, honest & kind. best service I’ve had by far forsure !

We
Review №62

I saw GrayDee and he helped me get just the car I was looking for! Jerry seiner chevy was a great experience. From when I walked into the door to when I drove away with my car! 100% will be coming back!

Jo
Review №63

I actually went into the dealership and decided to buy a vehicle. I bought a 2021 Chevy trail boss from Jen Tanner. She is gone out of her way to make things perfect for me and I am completely Satisfied with my buying experience. Jen Tanner was very knowledgeable about the vehicle I bought and help me throughout my buying experience.

He
Review №64

Graydee warren definitely made this easy on me showed me several cars that I can afford on my budget I would definitely recommend coming to Jerry Seiner Chevrolet

Li
Review №65

It was a great experience lookin for a vehicle , the sales lad my Zaida made it such a wonderful and easy time . She was kind, resourceful, and very knowledgeable when I asked questions, 10/10 would recommend.

aL
Review №66

GrayDee Warren Was the nicest and honest car dealer i could have ever met i recommend speaking to him

Al
Review №67

Best service ever! Graydee helped me find what I was looking for and answered all my questions! Definitely recommend going to Jerry Seiner Chevrolet for all your vehicle needs!

Ty
Review №68

Jeff Palasma is so great to work with and super knowledgeable! Great dealership, thanks so much!

Av
Review №69

Never have a bad experience when I vist, my family has been coming here for years, and we are always treated like family.

Ti
Review №70

Super awesome experience! Larry and Keith were very helpful during the process!

Sa
Review №71

Buying our new vehicle a Jerry Seiner Chevrolet was the easy part. Everyone from the sales team, to the financing department was amazing that day. However we understood that sometimes things go wrong, which is why we purchased an extra warranty package, and an interior and exterior protection package. And that’s where the buck stopped. Knowing we were going to go on our annual summer vacation, we wanted the exterior and interior protection package to be completed ASAP and we were guaranteed it would be. However after over a month of calling and leaving messages trying to make an appointment, we were unable to get a hold of anyone until I asked for a refund because we missed the window, and would be leaving soon. By the time I received a phone call back we were already out of the state. I have tried calling finance multiple times, and only received one call back which I missed, but phoned within moments. Then our rear liftgate stopped working. Again. We were passing back through, and made an appointment to have it checked out. I was told they could do a diagnostic fairly quickly and we could schedule a time if we had to get it fixed. When I arrived, I was told I needed to leave it for 2 to 3 days, and that was my only option just for the diagnostic. Had I’ve been told that prior I would have sought out other arrangements, but after less than five minutes I was told that I would need to try to figure out a different time for me to leave it with them for 2 to 3 days. So I drove over an hour to get there, for absolutely no reason at all. So now I’m stuck paying for a package I was guaranteed would be done within two weeks time, and two months later it’s still not done. And a lift gate that isn’t working, and I’ll have to find other arrangements to get it fixed around mine, and my children’s schedule. While I understand that at the moment things are tough within the auto industry, I don’t believe that sacrificing decent customer service after they’ve gotten your money is necessary.

Ja
Review №72

Service department did a manufacturer recall same day, provided a shuttle, and explained everything really well! My vehicle is a 2008 and they treated me like it was a new purchase! Thanks Tim in the Service Dept

Ta
Review №73

Dan Long has been my service guy for the past 3 years. Never once have I had an issue that he couldnt take care of. I tell him what Im there for and he just takes over and makes sure it gets done to my satisfaction. Its probably because of his great service and help that I just bought a new vehicle from you....

St
Review №74

HELLO, I RECENTLY WENT IN TO JERRY SEINER CHEVROLET SERVICE TO HAVE SOME WORK DONE ON MY TRUCK.. I WORKED WITH THE REP NAMED DAN LONG AND WAS VERY VERY PLEASED WITH THE WHOLE EXPERIENCE.. I HAVENT HAD A LOT OF GOOD LUCK IN THE PAST SO IT WAS VERY REFRESHING TO WORK WITH SOMEONE THAT KNEW WHAT THEY WERE TALKING ABOUT WITH OUT HAVING TO LOOK EVERYTHING UP IN THE COMPUTER.. HE WAS VERY KIND AND KNOWLEDGEABLE AND I COULD TELL HE WASNT TRYING TO SELL ME ON ANYTHING THAT I DIDNT NEED. I WILL FOR SURE BE BACK BECAUSE OF HIM!THANKS AGAIN DAN! & ILL SEE YOU IN THE FUTURE.

Ma
Review №75

JAYSEN @ the Jerry Stiner Downtown chevrolate. Location was very understanding of my situation and was very helpful finding my son his first car a few months ago. Im glad i was remembered because I wanted to tell everyone on Google about my 5☆ EXPERIENCE...Not going to lie I laughed when he said was a NO PRESSURE car salesman but he proved they are one of the only ones that are not haggling or being liars since he was transparent like he promised.Thank you Ben and Ragyn managers for also helping me.

Da
Review №76

GraydeeHe has helped me choose the vehicle of my dreams and for good price to Jerry Seiner Chevrolet

Bl
Review №77

Graydee teached me stuff about my dream car I didn’t even know about! Really professional guy and I’m talking to my mom about her getting a new car as well!

Di
Review №78

Thanks Brooks. We had a great experience with you buying our new Suv.

Sm
Review №79

I had to have a specific Colorado, the Z2 Bison. Couldnt find one.Enter Brooks Berrett at Jerry Seiner Chevrolet...He went above and beyond to locate that vehicle, drove to a Wyoming Chevy dealer to pick it up and bring it back to Salt Lake City for me to purchase.He made all the arrangements, did all the paperwork AND made sure that Colorado got put on a vehicle carrier to got to Callaway in Temecula CA to be further modified and upgraded according to my request.He did it all, made it easy, like buying a loaf of bread. No problem!I DO recommend Brooks Berrett at Jerry Seiner Chevrolet to get the job done!

Ca
Review №80

Tristan at the Chevy store is fantastic. The whole experience was pleasant.

Me
Review №81

We always get the attention we need with Dan in Service. Always greets us and asks us how we are doing regardless of how busy they are. He is the epitome of what companies look for in customer service. Honestly recommends what is needed to keep our vehicles running in tip top shape.

Ca
Review №82

Tyler and Holly were amazing professional friendly knowledgeable and their actions alone makes me a customer

St
Review №83

I am overdue with this review. After seven years of having my Chevy Silverado serviced and maintained I want to give Jerry Seiner Chevrolet Service the five stars review they deserve from me.Dan-Service Advisor-who has been working with me for last seven years provided exceptional service. He always gave me good advice; true time estimates for the service duration, so I was able to plan my day accordingly. Making an appointment was always easy. All service jobs, inspections, repairs, and recall were done promptly and professionally. Thank you.

Ed
Review №84

Excellent customer service ,this is my secondPurchase from Jerry Seiner because of howYou treat your customers.

Si
Review №85

The girl who helped my family, was amazing. Her name was Zaida.

Jy
Review №86

We worked with Lance and he was such a wonderful help. He went over all available information about the car. He sent us to a wonderful financial manager that helped explain everything to us making it such a quick and fun first time experience. I have already started telling more friends, family and coworkers to look at Jerry Seiner first.

Aa
Review №87

Dan in the service department helps me every time I bring my truck in. And he’s awesome! Remembers my name and my dogs name. He’s also just a awesome dude and is good at he’s job. Keeps me coming back

Mr
Review №88

Zaida is a very Nice worker she made me feel good

Bo
Review №89

Very happy with our experience with the Jerry Seiner dealership in general and Jeff our rep in particular. He was not pushy. He listened to what my wife wanted in her car, and he was able to find the exact right vehicle. I look forward to working with him on our next car purchase.

Za
Review №90

We had an extremely negative experience with the Jerry Seiner service department. It was a fairly benign problem--the 12V battery on our car went completely dead.The problem was that they NEVER kept a single commitment to us. My wife and I had pretty standard questions that they said theyd call us back with more information about. Didnt make sure to get the windows rolled up or the car inside when parked there overnight. Didnt start working on it until at least 6 hours after they promised my wife they would. Didnt call back at allotted times. (We needed to call them in every case and gave them as much as 24 hours leeway before we called to ask again.)Ultimately, they got a new battery installed (a different size than the OEM battery, but apparently still within acceptable parameters) and got us back on the road. But I would not intentionally return here for future service.

Ar
Review №91

Literally have had hurdles just to do business with this place from the absolute start, to even now today 4 months after buying the truck i have yet to receive my registration and plates.Issues started with not having my financing information till 2 days before my 2nd payment was due, to trying to get out of including a bedliner spray that came with the package i had purchased. Took 2-3 weeks of arguing and fighting with them to have them admit that it came with the package i had bought with the truck.To now the finale of trying to get my plates and registration. The first and the last time i will ever use any Jerry Seiner dealership. As well as NEVER recommend them to anyone either.

Ma
Review №92

The service team at Jerrys is always amazing! I wouldnt take my Silverado anyplace else. Thank you!

ba
Review №93

Im not impressed with this place whatsoever. I made an appointment four days in advance for a simple multi point inspection and to tighten a loose bolt on my hatchback. They said it would be maybe two to four hours tops. After about seven hours and an hour before they closed,I had to call them and leave messages to speak with someone in service about how my car was doing. I was informed that they wouldnt be able to get to everything today and had to keep my car overnight. They said first thing in the morning they would be on it and that they would call me after it was finished. Well the next day I waited until about 1 or 2 PM to finally just call them and see what was going on. Couldnt reach anyone and finally spoke to a manager who said it was done and I should be getting a phone call from the service desk soon. Waited until about 4:30 ish and just called back to see AGAIN what the hold up was. I was told that my car in fact wasnt finished but it was almost done. I had to take an uber to and from work. So with my time and money, I was quite put out. I finally go to get my car and they decided to charge me a nice total of $161. I think thats a little ridiculous considering how much they put me through. My suggestion, be more professional. Dont schedule so many people throughout the day to the point where you cant fulfill all the appointments. Also, call the customer if you know something is going to take longer. Dont make them go on a goose chase trying to get into contact with an employee. It gives off an unprofessional and uncaring impression. Ill be taking my car to a different shop next time.

Ia
Review №94

I can’t speak for a new vehicle purchase here, but for a used vehicle. We were helped by Margaret and Tristan and their manager. Margaret is your typical used car sales rep. Full of misinformation and under delivered promises. Her manager straight up told me she lied to me about the work done on the truck we were purchasing. Tristan delivered the truck and was professional and kind. We noticed several little things wrong with the truck. Tristan told me they would take care of those things and they were covered by the 3,000 mile 3 month Seiner Warranty.When the truck was brought in they denied the work saying we opted out of the warranty, which is ironic because Margaret said that warranty is included in every single car purchase and can’t be taken off. Well, I guess it conveniently got taken off when the truck we purchased needed some work. They claimed that I said I didn’t want the warranty, which was partially true. I said I didn’t want it if it could drop the price without it. Margaret then said what I mentioned above that it was already added to the vehicle and is added to all seiner vehicles.I have reached out to try and clear this up to come to a fair resolution and they are no longer responding.This was your stereotypical used car deal. I will always avoid the Seiner dealerships from now on.

Br
Review №95

I bought my truck in December so heater was great! But come April it was warm outside and in the truck too. Found out the HVAC module controls didnt work so blows 80° in your face only. Working with my salesman Kevin Hemmersmieir then Joe Zaremba who put me with Jason Napier the Service manager we had Tim at service desk order the replacement part. That was the first of May. They said avout 2 weeks out from GM. At the 2 week mark I have been stopping by every Friday checking with Tim or Jason on the status as I cannot drive my truck with Heat full blast in my face in 90° weather. Tim and Jason are working diligently to get the part and repair my truck.

Jo
Review №96

Received the airbag recall notice for my wifes Suburban and called Murdock Chevrolet since they are closest to my house. I was told they wouldnt be able to do it for a few weeks and to call someone else. Talked to Daija at Jerry Seiner, had an appointment for the next day. Great customer service even though Ive never done business with them. Thank you.

Bu
Review №97

We had an awesome experience purchasing our new traverse from Jennifer and Jerry Seiner Chevy. She made our buying experience fun. She listened to what we wanted and provided recommendations based on that. I give Jennifer and the dealership a 10 out of 10. I would definitely recommend Jennifer and the dealership again and again.

cr
Review №98

We had a great buying experience -- Emmalee was awesome to work with. She is very professional and personable!! My wife loves her Blazer. Thanks again!!

CJ
Review №99

Brooks Bennet and Roland Goodrich were extremely helpful!

Ty
Review №100

Our salesman Ty was amazing! Took care of our every need. Kept me in the loop with the status of the new truck along the way. Made the purchase very easy and smooth. Definitely looking forward to working with him in the future.

Information
92 Photos
100 Comments
4 Rating
  • Address:1530 500 W, Salt Lake City, UT 84115, United States
  • Site:https://www.seinerchevy.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 385-212-3155
Categories
  • Chevrolet dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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