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United Auto
3950 S 500 W, Salt Lake City, UT 84123, United States
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United Auto
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Review №1

I had the opportunity to work with Marvin and Arturo. I bought a 2015 Hyundai Sonata and have loved it! They were not pushy at all and were very knowledgeable about the vehicles. I appreciate them taking the time to help me. I was super nervous to get a new car because my dad is usually the one who helps me. He has mechanic experience but he couldn’t be there with me to check it out. Marvin went above and beyond to make the experience very comfortable and enjoyable! He provided me a lot of details about the car and was transparent about the vehicle history. The cars were very well taken care of. 10/10 recommend.

Pa
Review №2

I am a difficult buyer to work with because I ask a lot, dont want to pay a lot, and can be a little impatient.I literally had a whole TEAM of people help me through my car buying experience here, and each one was courteous, kind, prompt, informative, and reassuring.Fernando, Marvin, Jose, and Arturo all stepped up and did their part to help me get this transaction done in literally minutes.This was a fantastic experience- and that is saying a lot for a finicky miser such as myself.Excellent organization!Thanks Fellas!

Br
Review №3

My husband and I recently bought a car from Jose and Artoro. They were both fantastic to work with. They were very personable and easy going. They went above and beyond to help us get our dream car! I would highly recommend talking to them!

Mo
Review №4

Jose was amazing! 10/10 recommend Jose when making a purchase at United Auto. He does not pressure you to purchase any vehicles and will make sure you absolutely love the car before you buy. He offered me some great information on warranties and continued to show great compassion in my search for a new vehicle. Go see him, you won’t regret it!

Br
Review №5

I only have bad things to say about this place. First off it was very difficult to get someone to help us. We had to wait when there was only 1 customer. Test drive went well and I decided to purchase the car. It was a Saturday so I couldnt immediately get the loan. I had a purchase agreement with them. They gave me the keys and I drove home. On Monday I got the loan finalized and put insurance on the car. Loan was sent in the mail. Wednesday rolls around and they call me telling me that the car is reported stolen! Im in shock because I had figured we had done all the necessary paperwork. After all I had insurance on the car and the loan was all ready to go and already in the mail. I could have very well been arrested because of this. It seemed like they were playing this off as a little mistake and sort of joking about it. Took a very long time for them to clear this up. After they did basically they just said oops sorry. Its been a few weeks since then. I havent had any issues besides that. Till my battery went out. I thought it was odd so I checked it out. The battery was from 2017. The car is a 2020 so they must have changed it out for an old battery before putting it on the lot. It wasnt even the correct size at all. Nearly crushed the battery tray. Needless to say I would not ever recommend going to this place. People were nice but not informative at all.

Ni
Review №6

Jorge was awesome to work with. We bought a Jag unseen and out of state, and thanks to Jorges honesty and the blue star report we knew exactly what we were getting. Awesome people, honest. Great vehicle inventory.

br
Review №7

Admittedly, I was fairly skeptical about purchasing a vehicle from another state. I live in Colorado and due to the vehicle shortage it became rather challenging to find a Toyota Tacoma that fits my needs in Colorado.After speaking with the owner of the company, learning of the history of this company and speaking with Jorge, who is an excellent resource. I felt very confident in my purchase!I appreciate their integrity above all. And look forward to purchasing another vehicle from them in the near future.Would highly recommend them!

Is
Review №8

These guys are great! I was a little hesitant to purchase a Branded Title vehicle at first but after getting all my concerns addressed I could not be happier about my choice! I bought my 2018 Subaru Crosstrek with under 20k miles and 2 years later I have had 0 issues with it and absolutely love my car! Fernando and staff have always been available to answer all my questions and really make you feel confident about your purchase. We are currently looking at upgrading my wifes vehicle with them and they have been so helpful in searching for our new car and answering all our questions! 100% recommend!

Pe
Review №9

Usually purchasing a car is a nightmare, been searching for a new ride for weeks in Colorado I decided to branch out and found Jose Macias in SLC Utah. Worked out a great deal for my audi so I flew out and they picked me up from the airport made the whole purchase a breeze. Would buy from them again in the future 5 stars for Jose Macias😎P.s. we still talking about the tesla 😂

Ca
Review №10

UNITED AUTO has 1 priority, LIE TILL YOU MAKE THE CUSTOMER BUY, THEN TAKE YOUR MONEY DISHONESTLY. UNITED AUTO LET MY FAMILY TEST DRIVE A VEHICLE WITH 2 SAFETY RECALLS UNREPAIRED (FUEL LINE & VEHICLE SUDDENLY MOVING FORWARD WHEN IN DRIVE POSITON W/ BRAKE APPLIED). These 2 SAFETY RECALLS DURING THE TEST DRIVE COULD HAVE BEEN POTENTIALLY INJURED OR EVEN FATAL TO ME, any PASSENGERS or PEDESTRIANS. UNITED AUTO NEVER, AT ANY POINT BEFORE OR AFTER WE BOUGHT THE VEHICLE, DID THEY PROVIDED THE CARFAX UNTIL AFTER THE DOWN PAYMENT AND VEHICLE WAS SOLD BASED ON, THE INTEGRITY OF THE DEALERSHIPS WORD. We asked about the vehicle having any recalls or accidents & UNITED AUTO, verbally lied to MY FAMILIES & MY FACE, saying NOPE, this is the cleanest, most well kept vehicle United Auto has seen in a long time. United Auto did not return multiple emails i sent or return phone calls to resolve the complaint. Within 30 days of purchasing the vehicle on United Autos Con, the vehicle repairs have cost more than 40% of the cars overmarked price they sold to us via dishonest vehicle misrepresentation. The As Is Agreement states United Auto has advised the consumer prior to the purchase of the vehicle, that the vehicle has been in an accident and the vehicle sustained structural damage. CONSUMERS! DO NOT TRUST DOING BUSINESS WITH THIS DEALERSHIP. Going anywhere else is the first step in the right direction. After more attempts to speak with United Auto, I spoke with Fernando and told, NOW THAT THE VEHICLE IS SOLD, I FEEL NO NEED TO RESPOND TO YOUR CONCERNS, & NOT GOING TO DO ANYTHING ABOUT IT. I FIRMLY RECOMMEND EVERYONE IN THE COMMUNITY TO NEVER EVER DO BUSINESS WITH UNITED AUTO. UNITED AUTO DOES NOT CARE ABOUT CUSTOMERS, CUSTOMER SAFETY OR THE SAFETY OF VEHICLES THEY SELL, & MISREPRESENT AND/OR WITHHOLD REQUIRED VEHICLE INFORMATION KNOWINGLY.

Ke
Review №11

We were sold a car here that was very overvalued for the amount of rust that was accumulating under the hood. The dealer was not transparent about this issue with the car when we spoke with them. If youre going to buy a car here, make sure you have someone with you who knows about cars to look under the hood.

Ia
Review №12

Fernando is the man. Look no further and check out their inventory. Would buy again. Heartily recommend this place.

Lu
Review №13

Great customer service, very helpful and professional staff. Ive done business with Fernando several times over the years. Honest, high-skilled and very passionate about his business and customers. Hes become a very efficient and trusted car advisor for our family and close friends for almost a decade now.

Jo
Review №14

Very helpful, and professional staff. You can tell that this dealership takes a lot of pride in the cars they sell. They weren’t too pushy, and helped me get in a way better vehicle than I thought would be possible. Thanks again! Would definitely recommend to anyone looking for a great value

Se
Review №15

Fernando has great customer service! He was willing to get my truck loaded and shipped to me after hours in the middle of the night! Was always willing to talk to me about any concerns I might have in the process at any time. Thank you Fernando!

Ja
Review №16

Great people great service a great place to shop. They do what they say they will do. Very happy with my truck. I bought over the phone sight unseen with no regrets!

Fl
Review №17

I have purchased a few cars already. And since the first car purchase the service and treatment has been consistently great. Never felt pressured. In fact, I felt well informed and supported toward getting the car I needed and wanted.I am impressed with their facility and their ability to deliver quality reliable cars.

Ma
Review №18

Thank you United for my bada** 4Runner! I saw the posting of it on their website and I contacted them immediately. They told me to come down on a Saturday, and Monday I drove away with a new car. In the past I’ve had some really rough times getting vehicles. Whether it was a bad deal or a salesman being very pushy. Fernando is the man. He walked me step by step through everything and made sure I understood what he was saying. He made me and my fiancé feel comfortable to ask any questions and that’s what I look for in a car salesman! Thanks Fernando!

om
Review №19

What an amazing place and people to do business with. Fernando did an amazing job! He went far and beyond to take care of us.

Sh
Review №20

Third vehicle I have purchased from united and everything has been so smoothe. We have loved all the salesman as well.

Au
Review №21

Fernando was a great guy to do business!! Honest Dude and know how to treat people!! Buy with confidence.

St
Review №22

These guys are professional, have great customer service and do a great job restoring cars. I checked out a Crosstrek that had been hit and the panels were restored like new

Lu
Review №23

Great service, selection and prices! Cannot recommend enough!!

G&
Review №24

Love this place, great service, the cars are very good and great prices.

Ja
Review №25

Great to work with, no games highly recommend

Jo
Review №26

Awesome selection of cars, and great customer service.

D
Review №27

Best car dealer in UT, polite honest and there is a soda machine!!!!

Information
7 Photos
27 Comments
5 Rating
  • Address:3950 S 500 W, Salt Lake City, UT 84123, United States
  • Site:http://www.unitedautoslc.com/
  • Phone:+1 801-900-4604
Categories
  • Car dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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