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Good Times Motorsports
4727 Auburn Blvd, Sacramento, CA 95841, United States
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Good Times Motorsports

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Ti
Review №1

I love this place. They always take such good care of me and my bike. Just wish they had more techs. Its hard to get service done.

Su
Review №2

They have the nicest motorcycle apparel, great boots, women, mens & smaller sizes too. Nice looking bikes and 4 wheelers. Many accessories, 2 super nice guys there on 6/10/21.

To
Review №3

Great customer service with awesome deals on new bikes.

Sa
Review №4

Great place for Ducati owners. I wish they have Triumphs and aprilia too.Total high end store.From Mike and Mike lol from Sales and parts and Bill. ( funny parts guy)And Laura in Service.Man I love this place. Its feels like Home.1000% recommend them to everyone.

Za
Review №5

Laura in the service department was fantastic as always; both friendly and helpful.

be
Review №6

Been coming here for so many years the staff is like family, only more knowledgeable 🤣 Best service shop in town!

Ch
Review №7

Yet another dealer that tries to screw buyers that do not know the difference.There are plenty of people that tried to warn me against going to this dealership stretching as far as the Bay area and I should have listened to them. The reputation of this dealer is so bad that people 150 mi away know about them.Ive bought four motorcycles in the last 12 months and not a single one of the other dealers has tried to screw me on a trade-in but these guys did.

la
Review №8

Awesome dealership! Got new tires and service done on my bike. Dropped it off on a best-efforts basis and Laura had it done for me in a day.Super cool team friendly, low key but helpful. I am certainly planning to have all of my service work done and to buy my next bike (new or used) from Good Times.

An
Review №9

Eli was very nice and humble told me to stroll around while he took care of business and made you feel appreciated not just another customer

Ty
Review №10

Friendly and knowledgeable staff. Great selection of motorcycles.

Ga
Review №11

Salesman Ernie was very pleasant, helpful and professional. Got me a decent deal and I left that day with a bike.

Sa
Review №12

Masks not required during pandemic, employee helping me at register not wearing mask. If you think you know more than infectious disease experts and this sounds good to you then GoodTimes Motorsports is your haven. If this business doesn’t care about public health then I don’t care if they get my business. I won’t be back.

Co
Review №13

The technical service department and staff as a whole are very polite and overall staff are extremely knowledgeable, polite and helpful... except for one big problem.Someone they call angry bill who works at the parts counter. Full beard and glasses. This man isn’t extremely rude and never hesitates to cross the line when speaking with customers.This man is the reason I give three stars.I don’t know what I’m talking about you might be saying? Wrong.Bill has been rude 9 times out of ten that I’ve been there. All I go there for really is parts, so most of my experiences there have been with bill and I left there OFFENDED every time. Except that one time when he wasn’t there.

Li
Review №14

Great place & staff... excellent work!

Er
Review №15

As Good As It Gets! I have purchased many new bikes over the years, but never received the kind of customer service that I received from Ernie and Mike. Ernie responded to my email inquiry about what the individual charges would be and the out the door price. Ernie furnished all the information I wanted quickly.Other dealers dont like to give you a list of all the charges ahead of time and just give you the final price and say you must come in to get the breakdown. I got to the dealership kind of late, but Ernie stayed with me and helped to load my new bike on my trailer. He made sure everything was working on the bike and that it was delivered clean before I left. I was even given a full tank of gas, instead of the cup full other dealerships have given me, with my purchase. Everyone at the dealership is friendly and helpful. No hard sell like other places. I asked how much a Suzuki hat cost and instead of quoting a price, I was given one for FREE! In the last 10 years, many, many, Motorcycle Dealerships have closed, but Good Times has managed to stay in business, because of their honesty and integrity. Thank you Good Times!

Da
Review №16

After Capitol Yamaha asked for 1/3 down, PCP quoted 30% otd price over the retail, Elk Grove PowerSports couldnt give me strait or honest answers and Harley Davidson (SanFransisco) tried a bait and switch tactic, I almost gave up on purchasing a new bike. Luckily Ernie, Mike, and Michael at Goodtimes hooked me up. I got a bike at a surprising good price and it was the most painless experience possible. Finally, someone gave a damn. Thanks guys!

do
Review №17

Good place clean dealer nice staff

Br
Review №18

Love it. They are the best

Ru
Review №19

I will not bring my motorcycle there anymore. I got my motorcycle back and found alot of grease on my bike.

ER
Review №20

As Good As It Gets! I have purchased many new bikes over the years, but never received the kind of customer service that I received from Ernie and Mike. Ernie responded to my email inquiry about what the individual charges would be and the out the door price. Ernie furnished all the information I wanted quickly.Other dealers dont like to give you a list of all the charges ahead of time and just give you the final price and say you must come in to get the breakdown. I got to the dealership kind of late, but Ernie stayed with me and helped to load my new bike on my trailer. He made sure everything was working on the bike and that it was delivered clean before I left. I was even given a full tank of gas, instead of the cup full other dealerships have given me, with my purchase. Everyone at the dealership is friendly and helpful. No hard sell like other places. I asked how much a Suzuki hat cost and instead of quoting a price, I was given one for FREE! In the last 10 years, many, many, Motorcycle Dealerships have closed, but Good Times has managed to stay in business, because of their honesty and integrity. Thank you Good Times!

Mi
Review №21

They got all the hottest stuff and they have great customer service.

Br
Review №22

Friendly and organized. There is a good selection of motorcycles to sit on and get a feel for. Good deals.

Er
Review №23

Bought a jacket here for my bike and had to exchange it because it was damaged. Jacket is falling apart already. Called to order parts for my bike told me they would call me back because they couldn’t find the part I needed. No call back. Bought my bike here from Ernie by the way terrible salesman. I believe mike helped me when I picked up the bike luckily he actually knew about motorcycles

Ke
Review №24

Good, friendly customer service as always.

jo
Review №25

Good price serviced for my Ducati monster, much less than expected! Laura is also great to work with at the service dept. Very prompt about informing me of the status of repairs, as well as being flexible with pickup times of my bike. Will be coming back here for future service on my ducati.

Ch
Review №26

Great experience!!! Will buy all my bikes from Good Times from now on. Micheal and Mike were great. No pressure, no stress! Had an issue with financing but Michael got everything worked out. Love this place, love the relaxed atmosphere.

Er
Review №27

I had the pleasure today of talking to Laura about a problem I had with the passenger back rest on my Suzuki Boulevard. I wasnt sure if it would be covered under warranty, but Laura has years of experience dealing with motorcycle service and warranty requests and was able to take care of my problem quickly and made the process very easy for me. She knew exactly what to do. My absolute best experience dealing with a service/warranty problem. Laura is a sweetie! Thank you Laura.

Mi
Review №28

(COVID times, appointment only) I called in to check out a motorcycle in person. Went in the dealership Saturday morning. I sat on the Bike I wanted, thought the sticker price was fair. So, I headed over to the Sales office and 10 ft from the door was told:“If you’re not going to buy a motorcycle, I don’t have time to talk right now” from “Ernie” at Goodtimes.They lost my business right then and there. I turned around and headed out the door.First: already did my research about the bike and prices so I was prepared to pull the trigger.Second: I called in, actually showed up to the Dealership early, very capable of making a purchase and riding off with the bike.Bad, outright RUDE, experience at this place. If you’re thinking of coming to this place, Don’t. Plenty of motorcycle dealerships in NorCal area to purchase from.Rude Times Motorsports, more accurate business name.

Tr
Review №29

Great customer service. Sales is very knowledgeable and I got a screaming deal on a bike!

An
Review №30

Great sales and friendly parts dept. Go see Ernie or Michael for a quality new or used bike. They are great guys doing an awesome job and you will be surprised at how well they communicate with you. You are more than just a number there. Thanks gentlemen!

ja
Review №31

This is a great dealership everyone is very knowledgeable and helpful without pressuring you to buy their product. I would recommend anyone who wants a motorcycle to go there. Its quick, easy, and they try to save you as much money as possible.

Do
Review №32

Had a great visit. The bikes were awesome. I look forward to possibly purchasing a bike soon and this will be place.

Be
Review №33

I needed new tires and safety check while on a cross country bike trip, and the team at Good Time Motorsports had me in and out same day.Knowledgeable team with a decent inventory of any last minute items one might need on a road trip.Thanks Laura and team for taking care of me.

Cr
Review №34

I have been in the showroom like 6 times looking for a bike. Each time the sales guy has been super helpful and spent time figuring out prices and explaining bikes. I ordered a part and they seemed cool to me at least.

Ca
Review №35

Bought a new Kawasaki from them last month and the sales staff/management handled the purchase well with no problems at all. Part of the purchase deal was add-on accessories and installation with no additional costs to me. Good follow through phone calls on when the parts arrived and they installed them on time as scheduled. Happy with my purchase.

Ba
Review №36

Great place to buy a bike, they dont try to gouge you on prices and they always try to work with you. Bought my last bike from there and Im buying my next one from there too.

De
Review №37

Were very helpful. Worth checking it out if your in the area

De
Review №38

Stopped by here to see the new 2019 Hypermotard SP in person and ended up staying for almost an hour having a great conversation with Michael. Very friendly and very informative on all Ducati bikes they offer. Was very glad to stop by and was not disappointed at all!

Ro
Review №39

People seemed friendly and interested even though I was not there to buy (dropping off a bike for service). I like very much that they post the service rates and flat rate hours for Ducati services, they made a point of saying they stick to the flat rate. Often I think shops pull charges out of the air. The service we were in for was done on time with no extra charges.

Ji
Review №40

My son and I had an amazing experience picking out a helmet here. The guy at the big store didnt know how to make sure the size was correct which made me uncomfortable.We were helped by Kameron who REALLY knows his stuff and made sure we got exactly what we needed. We will definitely return.Thank you!

Se
Review №41

Laura in service is great. Same day service most of the time if I bring in the bike before 10am. Tire prices are the best Ive found in town. They are honest and they do a great job. Will keep coming back.

Ru
Review №42

BILL IS SO RUDE. NEVER AGAIN WILL I EVER COME FOR PARTS AGAIN.

Ch
Review №43

Down to earth, hardworking people. Everyone who works here rides and always has the best advice. Customer for life.

Mi
Review №44

Love them super nice and fast helped get me back up and riding

To
Review №45

I love how helpful everyone is. Thwy treat you like family. Laura is very knowledgeable and really makes you feel important.

St
Review №46

The service writer will never admit a mistake was made by their shop. I brought in a simple tire mount and balance on the rear wheel of a KLR and waited 3 hours AFTER the tech started working on my bike. But thats not the problem: the bike was in perfect condition when it went in, and when it came out the the drive sprocket bushings were shot, the chain rubbed on the guard, the rear brake pads rubbed on the disk AND only had 50% stopping power. And the nuts and bolts were stripped. When I complained, the service writer said I brought the bike in that way. If you live your bike, dont bring it to these jokers.

Do
Review №47

Lots of motorcycles. Good customer service but very stern. Service dept is a bit of a mess and their prices are on the higher side of things. But they have a decent selection.

Je
Review №48

The staff was super helpful and very thorough in answering my questions!

Ha
Review №49

This is supposed to be the Kawasaki go to dealer in the area. The service i received was very disappointing. He was very presumptive that I knew they had next to NO repair parts in stock and I was told, most people know when..... Sorry if a part accidentally breaks, theres no way to plan ahead. They seemed to wrapped up in their conversation to really care about what i needed anyway. Very disappointing.

Ja
Review №50

Nive staff, decent pricing. Have seem some great sales here.

Am
Review №51

Winter hours are in effect right now: Tuesday - Friday: 9 AM to 5 PM; Saturday: 9 AM to 5:30 PM; Sunday and Monday closed! plan ahead. Not sure until when these winter hours are in effect.

an
Review №52

Great place to made a deal. This was the beat buying experience. Highly recommended

ni
Review №53

RUDE EMPLOYEES! NOT 1 PERSON asked me if I needed any help, not a hello, NOBODY even ACKNOWLEDGED I was there. Too bad for them Im buying a dirt bike for my son.

Mi
Review №54

Good service. Friendly sales staff and service dept. You can count on the work being done right when the service dept repairs or does service on your ride.

Ma
Review №55

No one came to assist me and answers my questions, but they have a nice selection

Tr
Review №56

My sweetie got a new work bike!! Great service & the staff was awesome!

Th
Review №57

All is great for this business. Sales, parts and service are understanding what is needed & plans. Awesome day and makes me smile for sure.....

Ra
Review №58

If you looking to buy a Ducati this is the place for you. Ask for Ernie. Excellent sales rep, excellent parts department, and excellent service department. Two thumbs up 👍🏾👍🏾!!!

Tr
Review №59

The staff is super friendly and is always willing to help. The prices are a bit on the higher side but the service is worth it. Its the only place I take my bike.

Da
Review №60

Stopped in to just look at a bike. Was greeted by a salesperson who was very friendly, informative, and anything but pushy. Provided me with lots of information and answered all my questions. When its time to buy Ill be coming back here!

Ho
Review №61

If you want to go fast, this is the place to start.

mi
Review №62

Good people. Although the extent of the damages to my drz made it not worth it to have the motor rebuilt the manager was very reasonable and charged me a flat rate diagnosis fee.

Ke
Review №63

Very pleasant easygoing atmosphere with an expert sales staff & managerial dept knowledgeable & friendly I have recommended them to all my friends TOP SHELF !! Kevin Smith

St
Review №64

Great service. Not too flexible on prices, but watch online for deals, especially Craigslist. Service is always good.

Ro
Review №65

Great selection, great service. Ive had all my service performed here since forever. Several Ninjas, a Voyager and a Concours. Never a problem.

Ni
Review №66

Laura and the service department are AWESOME! Being that im a Car Salesmen inside a dealer everyday, i understand the difficulties of service and the struggles they face, Laura & Nick have been extremely helpful and return my calls 100% of the time, ive asked for a decent amount of extra stuff/work and theyve handled it no problem! Thanks guys!

Da
Review №67

Helpful staff! Knowledgeable advice for my Suzuki Intruder! Nice modern showroom!

Ma
Review №68

Straight forward and good experience buying my bike and gear here.

jo
Review №69

I spoke to bill about a part i needed and he didnt have it in stock but gave me the part number and also suggestions of other places that might have it, thanks for the help

Ja
Review №70

Shady dealership. They justify selling bikes for way (30%) over bluebook by saying theyre well maintained. Im sorry, but you dont get special credit for maintaining a bike when it comes to its worth.

ro
Review №71

The best description for this place is one word; INCOMPETENTGo anywhere but here.I purchased a bike from them in 2014. They didnt submit paperwork to DMV for two years! They argued with me about it repeatedly, trying to say it was my fault somehow. It wasnt until I contacted an attorney who advised me to sue the dealership for fraud (charging me for filing fees and registration and never paying them to the state) that the dealership finally took responsibility and fixed it.Now, I receive the title after paying the bike off to find that they spelled my name completely wrong and put the wrong address on the paperwork.Now I have to take time off of work to handle their mess, again. I cant think of any business Ive ever delt with that is this incompetent.

Ty
Review №72

Synchrony Bank which is the loan company they financed me through is absolutely horrible. One star I regret coming here to buy my bike just because they use such a scumbag loan company. No online banking. No mobile banking. Phone call in to pay and use an automated system to pay and if you need to talk to someone to help pay then that charge you a fee for it. You cant even check your balance online, its all over automated phone system. So youre forced to pay over the phone and go through and automated system, that half the time dosent work. o and if your bill is due on a Tuesday you better pay it that day or youll get a $40 late fee for paying one day late. Im sure it probably stacks too. Get a new company to finance people through. Ill never return here just because of this horrible experience with Synchrany bank.Added a star because the sales guy knew what he was talking about

Ni
Review №73

I havent shopped here yet due to limited selection but when I call to ask questions the service is excellent. They even told me where to find what I needed, which to me is the Pinnacle of customer service.

Ky
Review №74

Mike is awesome. I highly recommend the Aegis extended warranty.

Lu
Review №75

Hit and miss on who attends you.

Ja
Review №76

Very good customer service in the service department and very good prices on tires

St
Review №77

Fast parts order.

Mi
Review №78

Great service, great people. Laura in the service dept is awesome.

Da
Review №79

Dont waste your time, go to PCP. I walked in there looking to buy a 2017 Z900, around 4pm, no other customers, after about 15 minutes a sales guy finally stops socializing and comes over. Asked him a couple questions, then start to talk numbers, and he tells me to come back in tomorrow! Says its too close to closing time, by that time it was only 430pm, they close at 6!! I said i get off work same time everyday, let me just get started and put down a deposit, he still says just come back tomorrow! What a joke, since when do you have to fight a salesman to make a sale??So I left there and went to PCP in South Sac, and bought the bike I wanted, 5 year warranty, and over $1000 in parts. Got a better deal anyways, and the sales guy, manager, and parts guy all stayed past closing to help me!Good Times is a joke, I live in citrus heights and will still be travelling further to PCP for anything I need.

Ad
Review №80

These guys are great! Super cool staff, Mike in parts is really helpful and knowledgeable.

Ch
Review №81

Laura is the best service rep. ever!

Do
Review №82

Good selection of new and used. Attentive staff.

Sa
Review №83

Tried to get a foot peg from these guys. They ordered the wrong one. My wife picked it up and brought it home. I brought it back but the guy that ordered it for my is not in, so i get to come back another time to try and get the right parts from a mistake they made.

sy
Review №84

Their pretty friwndly, always gets My bike in at a decent time. their were times it was last minute and they still got it in.

Хр
Review №85

Very rude parts deportmant. Evol,,, very evol. Demons

Je
Review №86

Never bought anything here but the few times I have walked in they were friendly and the showroom was clean and well organized

Mi
Review №87

Tried to make a deal on a bike by their website. Never even responded. When I asked them about it they said they would get back to me right away but never did. Strange way to sell bikes but hey its their shop so whatever.

Ro
Review №88

Nice selection and friendly staff.

Ju
Review №89

Picked up an air filter that a friend had ordered prior to me getting there. I got there, I was greeted with a smile and asked how they could help, I told him, it was ready, gave him money, we rapped for a minute, I thanked him (I wish I had asked his name.. womp womp womp), I left. Easy. Thats how things should be, so I give them 5⭐s.

ch
Review №90

I bought one bike (Concours) there and have taken every bike Ive owned there for service since 2000 (Interceptor, VTX 1800 and ZG 1400). Never had a problem with parts, sales or service. 4 stars for being a little pricy, but Ill pay a little more for doing a good job. Matter of fact, taking my ZG there tomorrow for new tires and oil change.

Ja
Review №91

I had a great experience buying my bike

FA
Review №92

Laura is the person to work with. Very knowledgeable and if she doesnt know she will investigate

Ja
Review №93

They are always top notch. Weather your getting parts or going in to say hello.

Cu
Review №94

I have been to Good Times several times over the last few years. Whether considering a bike purchase or looking for parts, I have never had a good experience. Poor staff attitude, backing out on deals made, and not having parts available even after telling me over the phone they had them...

Br
Review №95

Horrible place. so unprofessional, not customer oriented. They lost my invoice for 1 and a half months. It took three months to completely figure out what was wrong. I would not recommend this place. I would think twice about dealing with this company.

Ri
Review №96

Awesome service by Laura and Ernie

Co
Review №97

Had a full service on my Ducati monster after buying it. Ended up having my brakes seize up shortly after. Then had them look at it and they defiantly misdiagnosed what needed to be replaced so I did it my self. And worst of all it ran poorly after getting back from the brake diagnoses. Now I have to figure out what happened while it was in their shop.

Je
Review №98

Decent place to shop at

Fa
Review №99

I had a race today and they sold me the wrong parts now no cant ride. Thanks a lot bad times today.

Da
Review №100

Parts department was not helpful or friendly but the service department was very helpful help solve my issues and answer all my questions

Information
96 Photos
100 Comments
4.1 Rating
  • Address:4727 Auburn Blvd, Sacramento, CA 95841, United States
  • Site:http://www.sacramentomotorcycles.com/
  • Phone:+1 916-344-2141
Categories
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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