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JCPenney
1695 Arden Way, Sacramento, CA 95815, United States
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JCPenney
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Ju
Review №1

Great prices! Friendly staff. The classic department store feel.

Ra
Review №2

I really like the Liz Claiborne Brand, good quality clothes

Sa
Review №3

Old fashioned plesent shopping experience!!! Its a happy place.

Ka
Review №4

Im 75. Been using my husbands debit card for 30 years.Even at jcpenneys.Today i was embarrassed and refused service.I had proper identification with same last name.You just lost $160.00 plus a 50 year plus shopper.Went to Macys. Better friendlier sales people and better selections..

va
Review №5

Super busy. I understand its the weekend but the lines took way too long and I only had to buy one item. I generally tend to like Penneys cause they have good stuff and good sales, however, I had a bad experience. The fitting rooms were dirty and the floor sticky with I dont know what. Maybe just an off day for Penneys.

Ge
Review №6

Sold me a used Crockpot. Check your items before you leave. Kind of gross.

Ca
Review №7

Always were a great store but since there bankruptcy has been going on its like the store is running on less than 15 employees and when you see one and ask if there is anymore there continued answer is Whatever is on the floor is what we have..! And when I went to get the shoes Ive always bought for work the lady said Where not carrying Nikes anymore. Yet there wasnt one sign out saying this anywhere...

Pa
Review №8

My friend and I went there on Memorial 🇺🇸 Day and found a clean place to shop in air conditioning (it was 105° that day)! They had a lot of sales going on and we spent $200 to save over $400! It was a clean and air conditioned store with shoppers for the most part remaning socially distant, even in the check out lines! They had markers on the floor to keep everyone 6 apart and the lines moved rapidly.

Ro
Review №9

It has alot of deals at really good prices.The employees seems to like their jobs.Kuddos to upper management for hiring such great people.

u2
Review №10

Good to see its still around, not too many employees, so customers need some self serv shopping skills, as well neatness when reshelving articles not purchasing, the few employees that are tending registers are overwhelmed moving POS lines

Mi
Review №11

Found a beautiful dress for 70% off! Love this store!

De
Review №12

Got our pictures done here today and they were very helpful. Awesome experience

Cr
Review №13

Typical JCPenney except I love that they now have a Sephora section. You can get top quality makeup products without even leaving the store.

lo
Review №14

Great service nice place to shop and clean store

Ra
Review №15

Once again Jesse penny the only place for me to be at thank you for all these years I appreciate it real much and will see you again sdo again soon

Ma
Review №16

Sales associate named Nichole very very rude! Not coming in store again

ga
Review №17

Very nice and big store.

Co
Review №18

OMG. Some one asked if they could help us?! Showed us where our items were and what was on sale. We saved so much $$$ here.

Sh
Review №19

I Love Many sales going on.

St
Review №20

Great place to shop for the family awesome deals today if you use your Pennys card

To
Review №21

Sergio was awesome and friendly. Helped me with a coupon. Nice service

Ga
Review №22

Usually like. Dressing rooms not available. I understand. But I like to try clothes on before buying

Y&
Review №23

Me and my wife love shopping there. You can buy good fancy clothes for acceptable price.

Ka
Review №24

Clean and organized with helpful customer service

Th
Review №25

Good old Jcpenney always has good deals, ALWAYS!!!

sa
Review №26

Nice but shoes are not

Ci
Review №27

Always find great deals. Sales on top of sales at checkout.

Fr
Review №28

Good selection.

Mr
Review №29

My favorite place to shop for business attire and always bargain shop. I thought this store was closing it was Sears.

J
Review №30

I always go here for my dress shirts. Theres always some kind of sale going on. Staff has always been helpful and courteous. Its not always packed. I like the parking in the back with quick access to the store instead of having to walk through the mall to get to it.

Go
Review №31

Staff is friendly and helpful. It depends on what you are coming in for you may or not like have selections to choose from. I personally go for jeans and find what I need.

Mi
Review №32

Couldnt fine what I wanted

Mi
Review №33

12.99 polos 22.99 for izod polos

Sh
Review №34

J C Pennys is a favorite store if mine. Many great items.

Ja
Review №35

I dont have pictures of JCPenney but I do have a charge card with them you get a lot of good prices with their clothes it is awesome I always go home happy with the right clothes I need.

Gr
Review №36

Great sales from top to bottom. And non-sale items are fairly prices. So if youre a veteran and using your earned discounts -- youre winning.

Sh
Review №37

Took my granddaughters , Paul the photographer, was excellent the girls, practiced social distancing, felt very safe , had fun better than I even imagined. Recommend please go and get your holiday photos

Vi
Review №38

Scored many deals and really appreciate the checker mentioning a discount to look up online, saved me $45 instantly. Ill definitely be back.

P.
Review №39

My main purpose was to purchase womens dress pant. I found what I was looking for within 5 minutes. Store is well organized and not crowd.

Jo
Review №40

They take amazing pictures! So patient with my terrible 2 year old!

Cr
Review №41

Great customer service they have big man sizes

Do
Review №42

Great experience returning a coat easy was returned to my credit card.

Ri
Review №43

There were plenty of high quality clothes and other products, the customer service there were very helpful. I was able to do most of my wifes Christmas shopping in one spot.

Ro
Review №44

The store is very clean, & the personal are friendly. But in my opinion their prices are ridiculous, even if the item is supposedly on sale.

Jo
Review №45

I like the selection here

Ma
Review №46

Love jcp but this one usually has its price check machines down

Ki
Review №47

Good photo department.

Ri
Review №48

They ALWAYS have what you need and for the right price

Lu
Review №49

Good sales

br
Review №50

Friendly atmosphere, and I like the discounts at the check out, but if the discounts were on the tags I would spend more! All and all I always get satisfied.

de
Review №51

I like the JCPenneys clearance racks I frequently go there to see whats on sale

Le
Review №52

I have always love shopping for everyones clothes at jcpenney. People are great who work there very helpful.

Co
Review №53

Lots of selection. Check the sales racks too for goodies! Great brands and service.

Wi
Review №54

Great deal on that diamond ring sister Pennys cashier super nice

Ca
Review №55

Great selections with affordable prices.

Ka
Review №56

Love JCP clearance

De
Review №57

Always love shopping at this business. Been my go to place for years.Only downfall to this location is how messy the clothing department tends to be. They seem to get it straightened up and then it looks like a tornado hit some of the clothing departments at times. I dont know if people are just that disrespectful anymore and dont care when theyre shopping, theres just too much clothing or theres not enough employees. But its come to the point where you cant even look at clothing theres too much there and too much of a mess.

Ir
Review №58

I love this store friendly cashier and easy access!!

Je
Review №59

Great place delicious food friendly people.

J
Review №60

Did not enjoy visit.

Sa
Review №61

Good place to shop during holidays or otherwise..

St
Review №62

JCPenney had a very good selection of big and tall men material and their customer friendly service is good for all people tall or not I would recommend them to anyone looking for good customer service and reasonable priced clothing

ju
Review №63

I CAME IN TO GET A HAIRCUT/SHAMPOO. The girl that cut my hair didn’t even wash my hair but I paid for it. She cut my hair WAY TOO SHORT (not what I wanted) also I came home and had a few long pieces of hair in the back of my head that I had to cut myself to even it out. Would not recommend!! 🤦🏻‍♀️

Ea
Review №64

Great Customer Service! Good prices, Fast Service,

Na
Review №65

Got a pair of van shoe here year ago. serving scramento

No
Review №66

Robert in Portraits is the best with children. If you have kids that give you a difficult time getting pictures, Robert is your guy!

Ad
Review №67

Only voted 2 because your employee RED NICOLE needs training! Very rude! I will go elsewhere now. Curbside took over 30min before i went in and got my order.

Ma
Review №68

I Love JCPENNEY, the only thing that recently changed is that they no longer take coupons for clearanced items other than that its pretty good in prices with clothes & jewerly.

ap
Review №69

The cashier was such a nice guy. He was very helpful and courteous

Mi
Review №70

A young lady who helped us upstairs was very professional and did a fantastic job.. She deserves a raise..GABBY..THANK YOU SO VERY MUCH..

Sh
Review №71

Overpriced clothing, recommend buying on sale or the clearance rack.

Fr
Review №72

Great

Sh
Review №73

Found great deals best value for my money

MR
Review №74

Its not the best JC out there but also not the worst so yay

lo
Review №75

I went for some Levis and the shelves looked like a Hurricane went through them and I got there right after they opened, no one was in that department so what is up with that

DJ
Review №76

Store was a mess.

Si
Review №77

Great selection. Wide variety. Carries all sizes. Many many things on sale this visit. Up to eight percent off. Friendly helpful staff. All registers were open. Found everything I was looking for plus some. Always a good experience

Ly
Review №78

Connie was very helpful

Me
Review №79

They have some really cute clothes. I found some clothes that I really love. They are comfortable and I can wear them to work.

Ch
Review №80

It was great got a great deal on an electric blanket on sale $55.00 I saved $120.00!!! They also had bedding sets on sale for pretty reasonable prices. Good place to shop

Ki
Review №81

Im still a Pennys fan. They have new styles and better quality now. Check it out, you might be surprised.

Ro
Review №82

I was disappointed at when i first got there. i knew exactly what i was looking for but couldnt find it, nor staff to help me--in any of the areas i was interested in--and i was in a rush to get in and out of there. but eventually staff seemed to appear everywhere and were very helpful. i was able to try on the exact shoes Ive been eyeballing for a later purchase, returned an item, and hubby and i left with exactly the items we needed that day. overall i had a very good shopping experience.

Wa
Review №83

It is a good Pennys. Organized and orderly.

Me
Review №84

First time visit. First time family photos. A women was not nice and no smile. Not very friendly welcoming service. But needed to keep pushing on. The man who took our photos was awesome!. Great with my kids and patient with a upset stressed mommy. He was wonderful. The young girl who checked us out was sweet and kind. Got all my pictures Im a happy mama at the end if it all. ;o)

Ph
Review №85

Great service

ca
Review №86

This place has the best deals, on pictures. We love it. Awesome deals, and always on Groupon. Love it.

Ch
Review №87

Nice clothes and good sales

La
Review №88

This place has the best deals Ive even seen for old fashion office clothing. Nice atmosphere too. I could easily brake my bank here.

Na
Review №89

It would be very helpful to have a directory by the escalators to indicate which departments are on each of the three floors. As there are no employees working the floor these days, there was no one to ask. I finally found the photography dept. The employees there were professional and didnt keep me waiting past my appointment time.

Na
Review №90

Everything is great 😊! Huge savings! Awesome sales!

Me
Review №91

Love this store. The store associates are very helpful and patient. Was assisited in the bra department by the manager and she was so patient while she was helping two people. Then she took the time to order what I needed when we couldnt find what I needed on the floor. She really went above and beyond to help me.Very friendly staff and great sales.

Ge
Review №92

Love shopping here always a great deal!

Fo
Review №93

Love this store. Wish they had better woman shoes. And it is getting harder to find someone to help you. But great prices

Et
Review №94

Tried yo exchange a ring for a larger size. Was in the store and was told they would have to send it back would take 3 weeks for me to hear about size and then I would have to pay for sizing and extra fees. I returned the ring had amount returned to my card. Why cant you just exchange just like any other items. Very disappointed. Clerk name John

Sh
Review №95

Everyone was helpful and polite. I was surprised at the few long sleeved t-shirts they had for men. It is November! They had many that were short sleeved.

Ph
Review №96

Good stuff 👍 very helpful young lady, think her name is Karen. Helped me with my purchase. Going back for sale prices.

Jo
Review №97

I found the pants I was looking for the loose fit. Perfect

Ju
Review №98

Found what I needed and for the price I wanted to pay.

Ji
Review №99

Went for pictures. The staff was great, friendly, and worked well with my baby. Paul, the photographer, had a lot of tricks to get my baby to look and smile where needed.

Gr
Review №100

I received excellent customer service. My transaction was handled in a timely manner. The retail clerk was very efficient and helpful with all my questions. I went twice today to this location and both times I had a great experience.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1695 Arden Way, Sacramento, CA 95815, United States
  • Site:https://stores.jcpenney.com/ca/sacramento/clothing-stores-sacramento-ca-2467.html
  • Phone:+1 916-564-0315
Categories
  • Clothing store
  • Department store
  • Furniture store
  • Jewelry store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:11AM–6PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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