Everybody was pretty helpful here. found the shoes I needed in record time, great customer service

This is the place to buy shoes..they have so much variety

Store Manager needs help with dealing with situations and how to make the shopping experience better. Not saying put employees or one self in the line of getting hurt, but when a customer is verbally attacking another customer call security. What he does is tell the customer who was being attacked to leave the store and said little to nothing to the customer who was disturbing the store.

Went just days before X-mas, selection was slimmer than usual, but thats not their fault. Staff was a little annoying as someone asked if I needed any help like literally every 2 minutes, but the positive is that they were happy I was there and I could have gotten help at any given moment. Im glad they were able to stay open and be well staffed. 5 Stars Earned

The in store service was excellent, but online for the store needs to be updated concerning the products in the store frequently. Whats said to be in the store online can be false like today, but luckily a team member was able to locate them item at a different location and ordered it for me.

Great customer service and good lookin shoes

Got all the fresh kicks

Matthew is DA BOMB. the store next door that sells shoes is trash. if you need something that’ll actually help your feet and look bomb, come here and get helped by the nicest people ever. matthew helped me find amazin shoes

Need better sale on shoes

Good experience. Very helpful and attentive.

One of my favorite shoes stores

Excellent 👌👌 customer service, Detail into products☺️☺️☺️ and the Price just Right and the Reebok Classic shoes was just CLASSIC

Before you get there you have to wait in the lines until people come out and wear mask.. they didnt have what I want so yeah

Worst service ever. No one greets you in. If you come in wearing sweats and converse they will downplay what you wear and up play their shoes even though they are sold out and you can’t buy them. If you come in with expensive shoes the employees get jealous and talk about you behind your back.

Good customer service and many options to choose from, I like it ✌

Too many people not enough help

Great shoe store

The staff are pretty helpful in finding the things you need but I recommend that you check the champs app/site first because they usually only have a select amount or color of shoes. The shoes are displayed simple so there pretty easy to find. Also heads up they run out of larger shoe sizes (10w/10m & up) faster then average shoe sizes.

I have enough staff to attend everybody

Need red air forces in stocks yall always out

Staff is great and very knowledgeable about their merchandise. I always leave with better than I was looking for

Great shoe store. I came in one day looking for a new pair of shoes and they had a pair I absolutely loved at first sight. They even had my shoe size for that pair. Overall, I definitely recommend that place if youre looking for a new pair of shoes.

Nice selection, courteous staff and affordable merchandise.

Good Customer Service!

Ok

Great selection. good service

Great customer service, they want your money and it shows.....

Love the place and they dont just say, thank you for your service, they give military discounts to back up what they say.

Nice!, I hoped to find soccer articles but in Sacramento isnt a popular sport xD.

A little pricy but a good place to get shoes

Great place for shoes and more. Busy but its the spot!

Best shoe store in the mall always have something even when your not looking

Good prices & many different selections of clothes &shoes.

6:09 pm on a Sunday. Mall closes at 7pm. It took 10 mins to get help on the floor. See associates standing around like waiting for end of shift. Not the norm. We always come in here.

Bad communication doesnt answer phones hanging up on customer

Found my favorite shoes after searching for months. Staff very nice

Good customer service, speedy service

Great customer service and good selection

Customer service sucked.

Foot locker who? Champs is the best shoe store in sac

Friendly staff, great variety of athletic clothing and shoes

Always my go to for the new Nike Air Maxs.

Very helpful sales associates

I was there buying a pair of Jordan 11 low. I put them on hold so I could look at different stores for other shoes. When I got back to buy them they told me they sold them. Terrible employee.

Wouldnt recommend, shopping here, very crowded, customer service,isnt very good.Not very many sizes available in the more popular shoes, for kids and women. Order online save yourself the headache.

Always a good spot to cop new ishhh

Was in your Arden store browsing . Two of your employees , one female giggling at my outdated shoes. Another male employee called coworker to checkout my outdated shoes. I was embarrass and walked out and never and will never go back.

This where I go shopping for my shoes

Its ok no hockey gear how can you be a sports store and sell no hockey equipment.

Helpful friendly staff.

Love their service

Friendly sales representatives at the store

Excellent service!

Best on thrle game

Horrible customer cervice, they change polices and dont honer the purchase agreements.

Angeline is super funny and helpful

They too obvious that there sales are commission based

Awesome prices!!!

I have a shoe fetish

Found shoes I was looking for

Nice shoes

Great place

Lots of shoes .

Good

Cool

Nuke Status ☢

Koo selection on shoes

Sporty

Wonderful store

Very good but it lacks more variety