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I B Custom
2140 Sutterville Rd, Sacramento, CA 95822, United States
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I B Custom
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Iy
Review №1

Today makes my 3rd visit in 3 years with 3 vehicles to be tinted. Customer service is always great, even when I thought I had an issue with the tints I just called and they are on top of it. Every time I called for an appointment they took me in same day. My car windows always look great. And the prices are reasonable.

Cl
Review №2

Ill give them 5 stars on customer service. Only got rca Y adapters

S
Review №3

Two days to install 1 deck, waited 3 hrs before they realized the wire harness was wrong, next day didn’t clean up after they were done, antenna doesn’t work now - owner said your antenna must be bad. Hello it worked before you touched it, now the dash kit they installed fell apart and deck is free in the dash. Horrible work, much better shops close by!

Va
Review №4

They rip people off I came in with my own speaker and amplifier all I wanted was a touch screen radio I financed the labor tints and radio the owner sold the radio to me explaining everything I can use it for now that I have it and want help with it he told me he doesn’t know read the manual the wires were hanging loose in the back of my trunk I financed it through snap finance and they charged me over 2,000 dollars with the option to pay early for 750? Basically they rip people off and do subpar jobs and if u have any questions after u pay they don’t care and all of a sudden have no knowledge of the product they sold you. Women don’t go alone.

Na
Review №5

Owner started yelling at me because he said I shouldnt wait so long for tint repair. Yet I returned after his requested 10 days wait for bubbles to subside. They never got the bubbles out. Watch out ...no contract/ guarantee. He was very dismissive and totally unprofessional...basically dismissing my concerns. Do not go here!!!. Pay a little more and go to a clean shop with written guarantees!!! Sure hes friendly all smiles when you come in to pay them for new work and evil when asking for reqesting guaranty.

Ni
Review №6

Dipped my wheels and smoked my lights. So satisfied with the result. Good price good work. Looks better then I expected.

Al
Review №7

They were very nice and professional. Me and a friend stop by there to get some information on car work. He was able to get his card in that same day. And Im going back Monday. They explained everything to us. The prices are good too 👍🏼

De
Review №8

Great service and great prices highly recommend them

Sa
Review №9

This is the worst place to get your audio done. Long horror story short they ruined my husbands car bought him a sound system as a gift and ruined everything.

As
Review №10

Came here before back in July to get some audio and stereo installation done and they were alright, so I decided to come back today only to find out THAT THEY ARE CLOSED FOR CONSTRUCTION, everything was boarded up and dark. The only thing is that the sign outside says open DURING construction, which was not the case. It was about 4:30pm, being that they were supposed to close at 6 or 7pm... Confusing. Guess theyre done-zo. Haha

Su
Review №11

Man on the counter talks good. but there work is terrible. i took my car to them for stereo installation and spoiler paint. there were lot of dust marks in paint and paint marks on trunk. they broke one of the dash board hook while installing stereo which cost me more than the stereo cost.

Ji
Review №12

Excellent window tinting service

Vi
Review №13

Bad Business!! Left my car there an Got Nothing Done, 🤦🏽‍♂️! I would never Go here Again!

ga
Review №14

For a shop with four and a half Stars you would expect them to be a bit more helpful seem like they didnt want my business were super dry and not helpful at all

LE
Review №15

I B Custom is one of the best audio/ detailing shops I have delt with in my life. They are very professional and courteous to their customers,I recommended my family and friends and they love their service ❤️

Lo
Review №16

This is the place to go for all of your stereo and auto services tell Ramen that Bobby sent you

ra
Review №17

Amazing service! I came in to get my tints done on my new Benz & they look amazing! I came in at a busy time & they still managed to have my tints done when they said itd be done. Week later theyve settled perfectly, very impressed in how passionate they are at what these guys do. Best prices, the best costumer service, and they get the job done. Best auto body shop in Cali!! Definitely coming back to have lights installed!

An
Review №18

YES . VERY FRIENDLY WILLING TO WORK WITH YOU TO MAKE A DEAL. THEY DONT HOLD YOUR LEG N KEEP YOU FEELING CAGED. EASY GOING N THERE WORK IS GOOD N PROFESSIONAL .

Li
Review №19

Not good work..

Mi
Review №20

My experience was awesome. Gray service great people and outstanding customer service. My repairs were completed in a quick and timely manner in addition to everyone was very knowledgeable and helpful I definitely found a gem I will definitely be returning.

CO
Review №21

THIS IS MY FOURTH VISIT TO IB CUSTOMS FOR TINT WINDOW WORK, THEY ARE EXTREMELY PROFESSIONAL AND THE QUALITY OF THEIR WORK IS EXCELLENT! I WILL RETURN AGAIN AND AGAIN FOR THEIR BUSINESS. I GIVE THEM 4 STARS!!! TODAY THEY DID MY SILVER TOYOTA CAMRY. SILVER AND BLACK, GO RAIDERS!!!

Ru
Review №22

Great experience. The representative was very helpful, and extremely knowledgeable. I felt he was more direct where as other establishments I feel try to pull a fast one because Im 18. Definitely recommend

2k
Review №23

Dont go there not reliable will have to keep coming back to be told to keep coming back not worth the hassle cant even do a simple install horrible

Ji
Review №24

I was not pleased with the results of the window Tenting job. After going back three times and they still couldnt get it right, I had them to remove the tinting from the 4 windows and refund my money. Its not a place that I would recommend.

Al
Review №25

I called in to check on some LED lights for my 1993 acura integra, ray automatically helped me when i came in through the day. He was very helpful and showed me all the option without any hassle. Without any pressure i took my time on what i really wanted to get. It was quick and easy coming in and out within 5 minutes. This is a place to go without any pressure and feeling free to get what you want. I asked him a ton of questions and was happily to answer them all! Ray is the car guy to go to!

ma
Review №26

Was quoted by owner to install alarm and window tint. The same day I was charged a different price by the wife while the boss was not there. I said what happened to my original price and she said not what I gave you. They also said I would get a trunk pin and they didnt install it. And Why give me a remote with trunk open button and it doesnt open trunk? Shady on the prices. Basic alarm but charged as if I got a viper wi the all the features. Will not go back.

Ky
Review №27

Great customer service. Very friendly and professional. Ensured that I was satisfied with everything before I left.

Ju
Review №28

Wonderful people. Customer for life

Pa
Review №29

Great customer service if your looking to get you ride hooked up go see Ray. Very friendly and good at what they do. There is no dought I will be back. Thay are fast friendly and great priced.

Da
Review №30

Quality work! Quick work! Questions welcome!This place was a good experiance for me. I was looking for a quick install. Not only was it quick the environment was very friendly, busy!but friendly.

Da
Review №31

IB Custom specializes in car stereos, window tinting and electrical repairs, but Ray, the owner, is a great guy and if you show him youre loyal and keep coming back he can fix most things automotive. He has far more reasonable prices than the fancy insurance associated repair shops. He doesnt do oil changes, but for me hes done tune ups, even a little body work, brake job, fixed electrical window, door locks, and heater-AC problems, replaced sheared off outside mirrors and the electronic control parts. Completely honest, and usually does repairs quickly, depending upon how busy they are. This a rare find, old school family owned car repair that is friendly, honest, and offers MUCH less expensive prices. 5 Stars, the best

Ed
Review №32

One of the best experiences Ive had! The prices were the most reasonable around, I got full tint on all 5 windows of my Scion Tc, Ray, the owner, explained everything they were going to do to the car, they installed a 12 sub and amp and he told me everything they wired and how as to not void the warrantee. Overall excellent customer service! Even got a water bottle and walnuts on the house! Would definitely recommend it to anyone!

Le
Review №33

Good place

Wi
Review №34

They are friendly knowledgeable & very good at what they do.

Pa
Review №35

I took my car gere and my baot now both jobs were priced great and food job i like the work they do plus ray always takes care of me

re
Review №36

Ray the owner always takes care of me. I bring all my car needs to him.he does music install window tinting window repairs mechanical work and auto body work.

Ni
Review №37

Tinted my windows guickly and professionally. They were helpful and gave me a good deal

Da
Review №38

Very professional respectful reliable, fun and out going people great customer care

Mi
Review №39

Clean and they can tell u anything about audio systems

Va
Review №40

They always give you a courtesy timely service and respect

de
Review №41

I went to this place just to get front door speakers ran to an amplifier. Long story short, they ran 4 speakers on one channel and as a result it blew out my speakers the next day. I returned the next day to see what they would do about it. A different guy said that my amp was bad so I purchased a new amp and door speakers from their store. Well, in the process of installing my new highs and mids amp and door speakers the guy blew out my 500watt fosgate bass amp. So now what do we do now was my question to the owner!!! He gave me a so called deal on the new bass amp I still ended up 400 dollars broker and my music sounds like crap. It sounded far better before I went to them. And not to mention the so called installation tech broke my light cover on the inside of my door panel and my inside door latch cover is broken. Never again will I go to them!!!!! No true leadership, unskilled techs and bad organizing and prioritizing skills. This is your warning people.....stay away from that place if you dont want to get screwed. Trust me !!!

Jo
Review №42

Great install and customer service is outstanding I have 2 cars and they work on them both. I will not take my cars elsewhere....

Ju
Review №43

Absolutely one of the worst shopping experiences of my life. Was quoted one price but when I came back (happened to be wearing a shirt and tie the next time) the price suddenly doubled. I haggled and had a deck installed. Some of the shoddiest work Ive ever seen. They cut my dash to hell and now it looks terrible, didnt give me the instructions to the stereo or remote and still tried to overcharge me. This place should be shut down

Ra
Review №44

Great place nice people excellent service

Cu
Review №45

Call in this morning and other people Wanted way to much just to install my radio and there alot more reasonable plus installed my stereo correctly

br
Review №46

Great service friendly and helpful staff my window tint looks perfect and my beat slaps. And they give military discount

Th
Review №47

Where to start, I came in to have a USB, Bluetooth axuillary put in my van. We came and picked up the van and the USB doesnt work through the stereo like my other car does, the axuillary was already broken. The auxiliary works only if you dont have your phone connected to the Bluetooth. So either music or answering calls but you cant do both. None of this was disclosed before spending almost $400. Okay thats just the start. Everything stopped working at least twice just while picking up the car. Left a HUGE hole in my glove box and couldnt find the piece that was removed so had to fabricate a piece of plastic to put over it so nothing falls into the gapping hole. Took a rode trip and it stopped working again. Found the wire that was loose. Tried again to use and doesnt work so have to pull wires out ourselves to find problem. When opening the glove box we came to find out that they broke our glove box, cracked on both sides. Replacement ($800) so we will duct tape it because replacement is not in our cards right now. Very unprofessional job. Wires sliced and not put back together properly. I am certified in electronics and know it wasnt done right. Ask questions before buying your products. Nothing we bought works the way I was expecting.

Ba
Review №48

These guys worked on my audio system and got my alarm system worked out. Theyre prices are reasonable and work fast, flexible and high quality.

I
Review №49

The only thing this place has going for them is their prices. I waited three and a half hours for 4 speakers and a head unit to be installed. Ray was a great help and seemed very knowledgable, but this place is downright terrible. After my install, I went to inspect my car and this is what I found and saw: my knobs for my AC controls were all on the floor of my car, they completely fu**** the leather on my dash, ruining the overall integrity of what was a perfect car, my car was a mess and smelled awful, gave me back the wrong stereo, scratches all over the plastic around the unit, and the best one of them all, my fu***** turn signals are not working AT ALL. I do not understand what kind of business owner allows his employees to perform work of this quality. I returned to tell Ray that my turn signals are not working and Im just overall unhappy with the job they have done with my car and he asked if I could return at some point the next day. I agreed to let him fix the wiring for my turn signals and nothing else. I will have you all know now, if you need audio done to your car, look elsewhere, I suggest you stay away from this place.

Os
Review №50

Tht place should be shut down never go their they say wat ever they sale to it has warranty but no its not true its the dummas place

Ro
Review №51

Love this place, the owner Ray is the coolest.

tr
Review №52

Great service and installation, and the best prices. I am now a repeat customer.

Ve
Review №53

Best tint job in town ..

Ra
Review №54

First of all this review is for service done a couple months back . Bad experience overall, no customer service skills whatsoever and the guy (Ray) lies a lot. It took me four trips back to the business to get my issue fixed and issue the shouldve been fixed from the beginning. Now two months later my window tint is forming air bubbles. Just save your money and your time and go shopping somewhere else.

Da
Review №55

Great Service and Good people

Ro
Review №56

Ray the owner is the bomb!

Ch
Review №57

There good an he tells the truth an he will work with you

JO
Review №58

They have everything.

Ju
Review №59

Only going here

yo
Review №60

Fair prices

Em
Review №61

Do not use this company they are shady we did business for them delivered cars to them paid us with a credit card then cancelled the credit card transaction theyre very shady I would recommend you do not take your car there you will have a bad experience the worst place to do business with the owner Ray is a punk

Sa
Review №62

Awesome

MU
Review №63

Nice

Information
23 Photos
63 Comments
4.2 Rating
  • Address:2140 Sutterville Rd, Sacramento, CA 95822, United States
  • Site:http://www.ibcustom.com/
  • Phone:+1 916-456-0566
Categories
  • Car stereo store
  • Auto upholsterer
  • Window tinting service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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