user
Salem Auto Sales
2400 Fulton Ave Suite P, Sacramento, CA 95825, United States
Appearance
Salem Auto Sales
Comments
De
Review №1

Dont buy a car on this lot. I bought a 2016 Nissan Versa with 45k miles and this car had given me problems within 2 months. Engine and transmission was bad and it ztop driving within 3 months. I wasted my 11 k on this deal. Dont make a mistake like me

Va
Review №2

We found the truck we wanted online upon visiting the lot we were greeted by David who did not waste any time letting us test drive the truck. David was more then helpful during this whole process and we appreciated that he was more informative vs. a Salesman approach. He gave us time to ourselves to talk it over and didnt force a Sale. By the end of the transaction we walked out with a great deal and the truck we wanted and must say he was quick with the process it felt like we were in and out which I appreciated his respect for our time.

Ve
Review №3

They were so nice!! I got a great deal on the perfect van, it was just what I was looking for!!

Ma
Review №4

We were on our way from another dealership and stopped here on a whim. Left the same day with a car better then the one we were originally looking at. I believe our salesmans name was David. He took care of us every step of the way. I have sent a friend to him and she was taken care of just as good as we were. Genuine guy... and honest which is rare in this industry. Thank you so much for all of your help!

Ba
Review №5

I absolutely loved my car buying experience at Salem Auto Sales! David was very friendly and worked nicely with me to negotiate on the car I wanted. Speaking of the car, it was in very good condition. Salem Auto Sales was professional, communicated in a straight-forward manner, and did not hide anything from me. I highly recommend buying a car at Salem Auto Sales!

Ra
Review №6

David and Mike are the best! I have bought two cars from them and will continue to send my friends and family to them.

ro
Review №7

I have purchased my Toyota Rav 4. Mike helped me out with getting it financing at good interest rate. Rav 4 had few mechanical issues which I informed Mike about it. Mike & his team provided me with fast feedbacks and excellent and honest customer service. My Rav was repaired and dropped over by Mike.

Ra
Review №8

Its been about 7 months since I purchased my car from Salem Auto Sales. Me & my wife are extremely happy with it! David helped us get the vehicle with a 0 credit score. He even guided us on auto insurance, very helpful, funny, friendly guy! We would definitely recommend to anyone.

Sm
Review №9

Car is fine.very honest.. definitely helped me out.. gave me a good deal.. very helpful. Also provided copys of all my receipts and documents. Very good folks.. cars all look good.. and they are very friendly... Definitely would recommend them to anybody

To
Review №10

Nothing particular wrong with these guys, but make sure you get your car looked at by a professional before purchase. The majority of these seem to be bought on auction, and if the previous owner didnt report something to Carfax its not on the dealership to find every little thing. They are very willing to work with you, but the reality is every car dealership wants to get the most profit and these are as is purchases. These guys are an average used car lot, so just go in with that expectation. I dont think they are out to be shady or doing anything like that, but its worth it to double check anything before you purchase.

ma
Review №11

This is truely the place to go if you wanna buy a reliable vehicle with no pressure no sales tactics, My daughter just purchased her first car , the staff and owner was great ,

Fr
Review №12

Second time in my life that I write a review. I almost never review places but this place earned it. As youve seen from previous reviews, David is rude and not interested in earning business. I asked about a strange sound coming from the engine compartment and he sarcastically responded with thats the sound of a running engine, as if I was incompetent. Save yourself the time and take your business elsewhere. It may be safe to say that any of the surrounding dealers will provide better service. I will say however, there was one employee that was helpful, respectful, and attentive. Unfortunately, he is just an employee and cant really do much for you as only David and one other sales representative handle all the sales.

Br
Review №13

I bought a 2011 Ford transit connect from these guys in November 2017. I was terrified after reading reviews that I would end up with a lemon. I got her inspected at ford, that continued to scare me. They had a list of all these things that needed done (fluids and such) and it was going to cost me $3,000 to do it on top of a $10,000 can. Went back and the gentleman I had worked with, he laughed, took me out to the van, and showed me that several of those things he had already had done and Ford was just ripping me off. The others, he had scheduled with his mechanic for the next day.I have now driven her across the country, about to do it again, and she hasnt given me any trouble. Moral of the story, just get the car inspected. Pay the $200 for an inspection. Its worth it. Saved me $3,000.

Ph
Review №14

Good to do business with Salem Auto Sales. They are fair and honest people.

M
Review №15

We bought our STS a few years ago from Salem and to give you an idea of our experience, were going back this weekend to buy another vehicle To me, there is no better testament to the quality of an experienence than coming back for more. Especially in the auto industry where there are so many choices.Back to that day a few years ago. We stumble across Salem after visiting several dealers on auto row off Fulton. He had the car we wanted, but had a noise we didnt like. He (Im really sorry I forgot your name) told us hed have it fixed tomorrow. It was fixed as promised and we bought the car. Not a problem since. Its been perfect. Thank you.

Ge
Review №16

We have purchased two vehicles here at Salem auto sales and have been very pleased. David is extremely accommodating and knowledgeable.

De
Review №17

Its an okay place to buy a car just be careful and have it checked out first.

Re
Review №18

Potential buyers please do one thing; get your INVESTMENT inspected. This dealer specifically buys cars at auctions with at least 50% of his inventory being salvaged. A clean title and CARFAX doesnt mean that the car wasnt in an accident and doesnt mean that it has been repaired how it should have. Do your research and watch out for all of the scummy car lots on Fulton. If the deal is too good to be true than it probably is.

U
Review №19

First time I came I dealt with David he was amazing! But the second time I came to look into the car I wanted, Mike had horrible customer service. He did nothing but make my second experience bad! He was rude, not understanding and kept rushing me to finish my test drive because he had another customer to pick up from the train station. I was not worth his time nor business. He told me that he would be back in 20 minutes so if I could just wait then hell deal with me. He even took the car I was interested in buying to go pick up that person up.

JJ
Review №20

I have purchased several cars in the past and I will purchase another within the next few days.David has been consistent with standing behind the cars he sells. This is even after a couple years of not going to the dealership.I have had always been treated more like a friend than a customer.JJW

Ja
Review №21

David has worked with us and keeps his word. We have a great 2004 Cadillac SRX car and look forward to enjoying it. I highly recommend Salem Auto Sales as the best dealership in the area!

Da
Review №22

David is the best very helpful, I love my car , Thanks David

Ch
Review №23

NEGATIVE 5 STARS IF I COULD!!!*****DO NOT EVER BUY FROM HERE****!!! DAVID IS A LIER AND A THIEF.. OUR SUBARU TRANSMISSION WAS COMPLETELY GHETTO MODIFIED.. AND HE STILL SOLD IT TO US WITHOUT WARNING. HE DID NOT SUBMIT OUR WARRANTY TOO THE FINANCE/BANK. ALSO, HIS MECHANIC FAKED A DIAGNOSTIC ON THE VEHICLE SO OUR WARRANTY WITH NO LONGER COVER THE DAMAGE TO THE VEHICLE.DO NOT BUY FROM SALEM AUTO SALES!

Du
Review №24

The car buying process could’ve been better. David seemed like he was in a rush to sell us the vehicyand get us out of his office. Lots of issues with vehicle that we noticed after driving it for a few days. We. Are out of pocket another 3k to fix those issues. It’s been a month and a half since we bought our vehicle from Salem Auto Sales and still haven’t received our plates and we just got a renewed notice in mail from DMV for the registration. He was supposed to take care of all that but didn’t. I’ve been trying to contac David from Salem Auto Sales and he’s now avoiding my calls.

Be
Review №25

Very unprofessional. Had me wait two weeks for my car. And then the day I was suppose to come and get it they sold it to someone else. After communication every other day then this, clearly could not of went some where else. Do not recommend go somewhere else....

Sa
Review №26

Rip off! They clearly won’t work with you on pricing even with cash in hand!they would rather lose a customer then to negotiate a fair price.

cr
Review №27

Best place ever to buy vehicle they care about their customers and the products they sell I got a Cadillac STS that is the baddest car Ive ever driven

Qu
Review №28

Got a car off them been nothing but hell, within the first week of owning the vehicle the engine klunked out. There was a spun rod bearing. Then we called to tell them . He said if we give him 1000 he will find an engine and put it in. So we did. After the engine was put in it leaked oil. I made at least 3 trips from Richmond to Sacramento to get it straight. Now my car is misfiring . Dont buy cars off them!!!!

Ly
Review №29

Never buy a car from them, they are dishonest and lack integrity. They make promises they do not keep and when they damage your car they refuse to be liable. This is not a place to do business, They are also being investigated by the Bureau of Automotive Repair, info open to the public. The owners can also behave with hostility/anger.

Yo
Review №30

I bought a car from these guys yesterday and Ill say it was a very good experience. I called Mike ahead of time asking about a ranger he had on his lot, but when I got there it was in much worse shape than I thought. He offered 500 off right off the bat, which was nice. However doing some math on the carfax it looked as if the mileage was rolled back about 40k miles before it sat on his lot. So even though I was in the market for a Ford ranger, I ended up looking around his lot at other cars and came across a beautifully cared for 2002 escape, of course with normal wear and tear for being 16 years old. I had sold my car the same morning and paid cash for the escape, and Mike was very friendly and helpful and cut me a great deal. Will definitely look here first for my next used car.EDIT:Docked two stars because a few days later the steering rack leaked ATF everywhere and had a bad alternator that just happened to turn my check battery light on a day after I rolled off the lot with it.

Ly
Review №31

I worked with Carlos and he was super nice. He showed me the dodge trucks I was looking for and let me do a test drive. He knew lots about the trucks and their engines which rmlressed me.

Ha
Review №32

If I could give 0 I would they sell garbage. Out of the 3 months that I have had my car ive been able to drive it for 2 and already have spent $400 on it. Thankfully I bought the warrenty on it or it would have been a $2000 fix. The dealer also said he would mail me a part for the interior that was missing and I have never seen it. Buy from an actual dealer who doesnt sell junk.

Mo
Review №33

I would urge google to intergate half stars🙏 First of all I would love to say before going to any dealership physically, make a call and find out any questions that you have regarding the vehicle before you go out of your way to the actual dealership so you wont drive long distace to a car that you will not end up liking because pictures can be very deceiving in this day and age with all the technology some dealerships can take advantage of this and make it very deceiving on the online ads. Now stating this fact I did call the dealership. I was inquiring about a Mercedes Benz S63 AMG which technically, in their lot, was the most expensive car out of anything. Now I do know a lot about Mercedes all the C class and S classes as well now me being an avid Mercedes-Benz driver for over 15 years I know a little bit about Mercedes-Benz and I had a few questions to ask. Now I didnt ask him anything to specific to the point where he wouldnt understand what Im saying simple questions as how much mileage is on the car and how many owners, things of that nature a little bit of questions didnt get into detail but it seemed like he did not care and he did not want to help me whatsoever and he literally told me to take my business elsewhere. Know one thing he did tell me about the vehicle which was kind of in the back of mine was very fishy was that when he acquired the vehicle but he used it as a personal vehicle. I then continued to ask him about how many years did that occur, how many miles did you put on the car when you owned it and the only thing that he would tell me is if you come in right now Ill give you all the information and let you know everything now at this point I told him I am very interested in getting to know this car before I make my way out to Stockton when I live in the East Bay and that is when he became extremely rude and he told me to take my business elsewhere which at a matter of fact I am thank you very much to Salem Auto Sales you guys have gave me one of the worst experiences and I did not even step foot into the lot. And this is coming from a person who has actually owned over five Mercedes Benz over the past 15 years I highly recommend not going to this dealership.There will always be another dealer ship who are extremely curtious and answer any questions with out any hesitation.

Am
Review №34

Unfortunately Theres not an option for a zero star rating! I bought a 2010 Mini Cooper back in April of 2016. As soon as I got it home warning lights started going off. I called Salem auto and they said they would do me a favor and fix what was wrong. A month later my check engine light came on. I took it to niello mini and they told me the water pump was bad, there is an oil leak in the vacuum pump, leaky gasket, bad thermostat and bad front seal...thank goodness I purchased an extended warranty even though not everything was covered, it sure did save me a lot of money! DO NOT BUY A CAR FROM THIS PLACE!!!!!!!

An
Review №35

The worst place to shop. They are very unprofessional, never return phone calls and will not give you any detailed information. Weve had the worst experience. Fire davidFirDav!shoulguess

Br
Review №36

Great guys that will work with you

No
Review №37

Do not buy from these guys, period. trust me

Mi
Review №38

Always a pleasure to work with!

Ju
Review №39

Good

Information
5 Photos
39 Comments
3.6 Rating
  • Address:2400 Fulton Ave Suite P, Sacramento, CA 95825, United States
  • Site:http://www.salemauto.net/
  • Phone:+1 916-482-8445
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:11AM–4PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations