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Maita Automotive Group
Sacramento, CA 95821, United States
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Maita Automotive Group
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Wi
Review №1

Me and the wife went here looking to get her a new car. We were walking the lot for 25 minutes and never got greeted or approached once. So we went to Roseville Maita, someone helped us immediately and left 2 hrs later with a new CX5

Ja
Review №2

Comfortable waiting room. Well run outfit. Went out of in way to work on classic car and did a good job.

Sc
Review №3

Today was at the OLD location and everything was terrific. Maita is a top notch group. Their new building looks even better

Di
Review №4

No appointment, long line, but I was in and out in an hour. Always great customer service. Offered to walk the car but I already had a few days before lol😜

Jo
Review №5

Wow. I got an oil change and a car wash. They do such good work. They did SUCH a good job cleaning. Its almost like the windows arent there. Super approve.

Ty
Review №6

Ive been to Maita Mazda before.. and the workmanship is excellent.. do NOT EVER take your vehicle to Caliber Collision if you can help it. Maita found things missing from Calibers job.. and it was done correctly the FIRST time, not like the three times I had to pick up my car from Caliber Collision.The work was speedy and done within 24 hours. I know where I will be taking my car from now on.

Ni
Review №7

The staff were so helpful. I love Toyota. It is a reliable car brand. I always been worried about dealership but they were kind and helpful. I know get my car maintenance done here on the regular.

ro
Review №8

Great waiting room and friendly service reps. The place and the people are perfect. Gave 4 stars because they got rid of the floor mats they ust to have for some that are more papery

Ja
Review №9

Pushy salesmen. With me, wanted a huge down payment, and monthly payments out of my range to pay. I liked the COLOR of the car I test drove, not the car itself. Not interested in buying it at all. Salesman not happy at all.

Jo
Review №10

The parking lot has plenty of spaces for disabled right outside the showroom. More cars than you can see in a day. The lot itself is clean and well maintained. The cars look clean and ready to roll. Theres a cafe serving fresh food and drinks including coffee. The parts area is well staffed,with friendly and knowledgeable staff. I was treated with respect and served efficiently, it took a short time and I was on my way.

Ja
Review №11

Always great service

Pr
Review №12

New service department. The waiting area is very clean and comfortable. I wanted to catch up on some reading. However the TV and raido was going on at the same time time. Also I had an appointment for 7am. I asked how long it would take for my car to be serviced, I was just getting an oil change and my car cleaned. I was told 2 hours. I needed to be at work at 10am. Its now 9:29am Im still waiting.😒. Hoping I will be on time for work.🤔

Ro
Review №13

Wonderful service department. Courteous and attentive.

jo
Review №14

The service is very slow, be prepared to spend at least 3 hours in there showroom, when youre just going for an oil change. Guys are nice to an extent till you question them for something they didnt do. Too much foot traffic of the employees walking around, doing nothing.

to
Review №15

The service advisor Derek always makes sure that what I ask to be done, gets done and that it gets done in a timely manner. Theyve always been respectful to me and if anything is going to take longer than just a little while or an hour or so they give me a ride home come back and pick me up when the work is done.

Ki
Review №16

The sraff was wonderful....not pushy or annoying like some dealerships. Knowledgeable sales people...I may be buying a car from them but I am not sure since I am still doing research. I have had two Toyota vehicles in the past one was totalled and the other 1998 is still running great for my son who bought it from me.

Sh
Review №17

Not a fan of this corporation, the people that work here are nice but Maita doesn’t service vehicles with salvage titles. So if you show up wanting an oil change, it won’t happen. I was told because I scheduled over the phone they would except my car but I could never go back.I would recommend Roseville AutoNation for car maintenance.

St
Review №18

Great service. Friendly helpful and good lunch recommend. Thx Ricky!

Ra
Review №19

Had a very good experience. Salesman didnt talk much. Didnt buy a car from there. But definitely would if i could find the right one.

Ca
Review №20

I worked for the Maita group for a long time. They have always been good to me. I bought my 4runner from Maita Toyota 4 years ago and I love it still. They have a great people. Everyone should check them out.

Sh
Review №21

Kelly on the sales team is super funny, nice, friendly and did an awesome job helping me to purchase my Dodge Challenger.

Ju
Review №22

Love Maita Mazda. They have the best customer service!

Ke
Review №23

I did not end up buying a car year. However they gave me a great price, and were very respectful and considerate. He was just the car that did not work out, but all things considered, one of the best buying experiences Ive had.

Ni
Review №24

I brought my car in for a 30K miles service. The service adviser was very nice and acted very professionally. The service time was about 1.5 hours, so I spent this time in their waiting room drinking coffee. After the service was complete my car came out clean and happy.

Mh
Review №25

Always great service and friendly people.So I posted this a while ago and now I would like to change it! The service department is a mess and I really hope they get it together. You spend hours here

Si
Review №26

Steve Morris is the Assistant Service Manager and the only person I like to deal with in the service department. Fair, honest and helpful. The service department itself is outstanding also.

Ni
Review №27

Great environment for getting your car serviced. Plenty of comfy seating, cafe, TVs, and a small play area for kids.. very accommodating staff as well

Br
Review №28

Professional and smooth operation. Used this place twice now and will keep returning indefinitely. Staff is friendly and helpful. They have a shop where you can order food while waiting in their spacious waiting area. Free wifi.

Jo
Review №29

Fast and friendly service and very trustworthy mechanics. They also have an in-house deli in their waiting room as well as a pirate ship playhouse for young ones. The cash register accepts Samsung Pay 👍

Ro
Review №30

Love my Mazda 3 and love the Maita dealership group. I have purchased five cars from Maita and will be back for number six when I am ready to trade up.

Ga
Review №31

Great customer service for my friend! She bought a car. Thanks, Cordero!

Da
Review №32

Met with a younger man named Josh. He was super helpful and helped me get into my new car the same day.

Sa
Review №33

Every time I take my car to the Toyota car care center I leave feeling good about my vehicle and my wallet whether I like the news or not they always help me navigate through my car repairs or regular service I feel like I get a good job at a fair price and the waiting area is wonderful

Jo
Review №34

Purchased my used kia optima from raj and Cesar at maita chevy in elk grove auto mall, definitely appreciate them and will buy from again

Ja
Review №35

Id love to wait here for 8 hours. Read. Watch a movie. Just sit and talk with strangers. Refreshing environment here. But if you are one of those poeple who dont like to wait, dont come after 2 o clock here. Youll have to wait some hours.

An
Review №36

I had a problem with my car and scheduled an appointment in this Mazda center. But when I came there they said we cannot do anything with your car, even check something in the car because it is the salvaged title. Instead I needed to go to Mazda Roseville and the second time Im here withut any problems and the do needed service. Its weired, in Roseville center they even didnt hear about Mazda on Auburn.

Ja
Review №37

Great atmosphere. People are very friendly. Went in for a simple oil change and tune up. Even though it was busy I was in and out.

Ju
Review №38

Great service team, they helped me find and fix what was wrong with my car. They even gave me a discount when shipping messed up and didnt give them the parts in time to have the car to me by their estimated finish day.

Jo
Review №39

The Check Engine light came on. I disconnected the battery, thinking I might reset the sensor. Turns out, I only needed a new gas cap, but Thank God that Ralph (parts counter deity) had the insight to ask if I had disconnected the battery. He then took the time to explain to me how much that was going to impact my impending Smog Test.Im a bit of a mechanic and DiYer, but there was much more to it than I would have expected, and understanding all the aspects of the computer sensors needing to be cycled, and what that took to do...I returned to say Thank You to Ralph.Oh, the Dealership is great too.

Ju
Review №40

The girl that was working in the cafe was super nice and very professional

Ma
Review №41

Good service , good staff, very knowledgeable, better than roseville in comparison

Cr
Review №42

The only place I take the Prius for service. They do good work, helpful people, and they have a cafe and wifi.

Ir
Review №43

Although we had tough challenges to finance a loan with Maita the special finance guy Pedro was less than truthful. I will never do business again with this company.

fr
Review №44

Brian Butcher that works here is the best! He seriously helped me out figuring out what was needed, and also went beyond that (i was having a problem with the work done at Pep Boys off folsom blvd) let me know some Important information about parts that were missing on my cat. From Pep Boys! And the people/person that worked on my car did an exceptional job! I feel SO much better after getting it done here! This is the spot to take your car if you want it done right! I found out the hard way, but lets just say i was paid in full for the huge mess Pep Boys did! Oh, and I personally will NEVER go to Pep Boys. But Thank you so much Toyota for Everything! You all rock!

Jo
Review №45

It was the nicest automotive dealership Ive ever had to deal with. The building is very customer friendly, the service was excellent, the work was done very well, the staff was very courteous and friendly !!!

Lu
Review №46

Maita is a reliable source for automotive services. They do not try to sell you up with unnecessary work. They take care of details. The car wash is not reliable.

We
Review №47

Great car buying experience!

Mr
Review №48

Still havent heard a Call Back from DENT my car by your sales rep. Check Toyota. When theres good reviews you answer. When your employees ruin customer cars you probably should take responsibility. But your management team writes no incidents/accident reports and totally ignores the situation. WOW🤯...yes I didnt buy the vehicle, and thats why Im actually going to go look somewhere else. Why cause maybe they wont dent my car there and take action as management like they should. STORE MANAGER/OWNERS pay managers to make decisions. If you cant your in the wrong role. I run a business for a big company, I make the decision.

Li
Review №49

Management must have changed for the good! I used to dislike how long I had to wait, their complete disorganization & lack of communication! I was pleasantly surprised this time.

Sa
Review №50

They got me approved and with a car I wanted with little money down talk to IRA he will make it happen for u thanks again guys...

He
Review №51

Great customer service. My new transmission was installed in one day. I had my car back the very next day.

Sc
Review №52

Excellent customer service!

Ge
Review №53

Bought a brand new mazda 3 this March. Within a year, the battery died twice for no reason. They helped me swapped out two of the batteries and the battery died again today. I literally dont know what theyve done to the brand new car that they sold me.

Vi
Review №54

Great place with great cars! They treat people with respect and it doesnt feel like you in any pressure when buying or looking at cars.

Ca
Review №55

Eddie Sanchez really helped me out a lot with my 4 runner. I really appreciate his help and I used to work there but being a customer I know how awesome it is to get work done at Maita Toyota. I love Eddie soo much for everything he has done. MADE A GREAT DEAL AT MAITA!

Me
Review №56

Super nice staff and they get you through quickly.

Ly
Review №57

The best ever Toyota shop- always accommodating & will explain work done on vehicle.

Da
Review №58

Always pleased with staff and service at Maita Toyota.

Ja
Review №59

Great service everytime I go their for my car service, they must really have good training for their employees to be so consistent on great customer service.

an
Review №60

Very nice people. Problem was diagnosed quickly.

Li
Review №61

So I took my 4Runner in and asked a simple question and for help. All I needed was to get a simple ECU calibration test. After asking 3 different people I get a awnser of no we cant do that. So I left and went to Roseville Toyota where I asked the same question. They looked at me and said sure no problem. That will be simple. Hour later I was all taken care of and back on my way.

ri
Review №62

Great service, quality mechanics, and beautiful selection of new & used cars

We
Review №63

Best buying experience!

Ma
Review №64

Quick, friendly service staff took care of all my needs and even gave me a loaner.

Ka
Review №65

I needed to verify the battery I needed for my vehicle. They checked the vin, confirmed that I was shopping for the correct battery, then told me that their OEM battery was on sale. I was shocked that the dealer price was 30% less than all the parts stores. I will definately check with them first when I need Toyota parts.

Wh
Review №66

Best service I have ever experienced.

Ka
Review №67

Good service. Honest folks. Good experience.

Da
Review №68

Best car buying experiance. The people at maita are very friendly very helpful

Hy
Review №69

Good service center, Wi-Fi available, large clean waiting area, coffee shop and more.

Le
Review №70

A normal new car dealer. Seems friendly and knowledgeable.

To
Review №71

I bought a Toyota Hilander. Great service & super nice people.

Du
Review №72

Awesome customer services, never have issues with ANYTHING

Eu
Review №73

Being in a whole new world .. .. Toyota

Ri
Review №74

Service was very fast, but yo, wheres the popcorn?

AL
Review №75

Good place to get Toyota fix.

Si
Review №76

Excellent service, a nice change from my former dealership, Mazda of Roswell, Ga.

Je
Review №77

Very accommodating and helpful.

Ca
Review №78

Always the best customer service, bar none!

Mi
Review №79

Very competent people that are completely trustworthy.

ch
Review №80

Excellent auto dealer, excellent repair service!!

Ha
Review №81

Nice dealership great people

Mo
Review №82

The employees are very good and helpful.

Ro
Review №83

Drove 3 hours to buy new truck. Will go back when needed.

Ro
Review №84

Parts department knowledgeable friendly staff.

Di
Review №85

Love my Nissan only dealer that would even talk about a manual transmission vehicle.

Te
Review №86

Quick service and fair price.

Ba
Review №87

They are not profficient especially car repair dept ...they gave maintence reports without full check...take my advice seriously dont waste your money and your time...if thers a zero Ill give them.Thanks

Pa
Review №88

Great service.

AR
Review №89

Helpful staff.

Le
Review №90

Great car st an ok price

ka
Review №91

Very good service. kind of pricey, though!!!

Jo
Review №92

Good customer service.

PS
Review №93

Great people to work with...

ca
Review №94

Norm was very helpful... Thx

Ca
Review №95

Great used car dealership

Ra
Review №96

Great service..

Cr
Review №97

Keep raising price after we sealed deal , unhonorable 2 faced back stabbing staff, we even heard them talking bad about different customers when outside in their lil break group

Az
Review №98

No more shuttle service and they take forever on time wise for basic service, and they lied to me about how long it was going to take them to do a simple oil change. Double ing the time they said it was going to be.

Je
Review №99

Checked out my battery. Was from a dealorship but not theres.

Ca
Review №100

Friendly and professional service

Information
32 Photos
100 Comments
4.2 Rating
  • Address:Sacramento, CA 95821, United States
  • Site:https://www.maitacars.com/
Categories
  • Car dealer
Working hours
  • Monday:7AM–9PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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