By far the worst company Ive ever had the misfortune to use. Quality of product? Useless. Ability to contact them? Useless. Returns? Once again, useless. If I could give less than 1 star Id would.

When you call and order a radiator, you might expect the price that they quoted you, but not if you order from Gabe. In my case, I was quoted $90. The next day, my son actually ordered it, but the price went to $100 because of shipping when it was actually in stock. I called back to complain and was quoted the original $90, but when I received the part, it was actually $95. I asked Gabe for his supervisor but he then asked me for what to which I replied to talk about you and how my prices have changed three times while speaking with him on two of the three occasions...The bottom line is I paid $10 more to NAPA, but didnt have to chase some fictitious price and I got a Denso branded radiator!

I purchase a 3 core metal tank radiator from them back in 2004 with a lifetime warranty. I’m happy for it lasting over 15 years. However it recently sprung a major leak requiring me to call in to have it replaced. They did not have my purchase on file but I was fortunately able to find the original purchase invoice for proof of purchase. They were initially unable to find a matching replacement and attempted to get me to accept a less efficient and lesser value plastic tank radiator. After a few more calls and over a week of down time I was finally able to speak with someone at their call center that was able to help get me the correct replacement. Unfortunately the radiator tank was delivered damaged (large dent and bent tube). I cannot have my vehicle down any longer so I was forced to accept it.Funny thing is the ladies at the shop spoke very poorly of the call center personnel yet the people at the call center was able to get my correct replacement when the shop employees could not.

Really bad customer service. After all the info from my car they gave me the wrong radiatorI ended it buy it from another place autozoneEven with a better price.If you return an item they take forever to give you the money back. They processes your return whenever they feel like itBad place do not shop hereThey do not deserve even one star

Shop here first or your just wasting time elsewhere throwing your money away real talk

Whatever you do dont pay with credit card cuz you will never get your money back from them.........there also LIARS ......DONT SHOP FROM THEM

Lady Keana at the parts are very helpful and knowledgeable. Knows a lot about parts and also well rounded technically.

Bad customer service. Rude and unprofessionalThey give you wrong parts and the refund process take longer than what they said 3 to 5 business days

They do have big inventory of radiators but their service could be better. Bought two radiators, but used only one, the other one was never out of box, when I came for a return the lady on a front desk said the serial number on a box does not match the number on the invoice so she couldnt refund my money. If you decide to buy something from them dont count on their warranty, if they cant refund money for brand new undamaged part they probably wont do it for used.

A very impressive experience, fast quality service. The 1st radiator had a leak and they immediately delivered a replacement to me. I would recommend them to anyone looking for a new replacement radiator. The staff goes the extra yard to insure happy and satisfied customers.

Diane at the Fairfield store was AMAZING! She went above and beyond to help. Unfortunately the evaporator was machined incorrect and would not allow the hoses to fit.

Great service by the ladies at the counter. They look up the radiator part I needed and gave it to me less than 5 minutes. Great price too.

Great people and service

Quality products and satisfied customer eviction

Good parts in stock and good prices

Great people. Excellent customer service.

Very helpful quick efficient and professional

Recommends service for things not needed and then overcharges for what work was done. Beware!

Great prices, good customer service, clean

Service was excellent when picking up my part !

Very poor , eating breakfast , talking at same time while ur trying to pick up parts.

Nice

Totally pro.life time warrenty

Nice, professional, quick.

Its was good

Good guys to work with5++++

Great customer service

Great crew!