Went through Costco Auto Program. Maita made the experience easy, quick & enjoyable. We love our new Forester.

Great people working there. Jason is so nice and was helpful when it came to us getting the car we wanted.

Absolutely stunning brilliant young man, Levy Whitaker, managed to pair my new iPhone with my 2015 Subaru, when no one was able to accomplish it for an hour. He then made sure I can make and receive calls, listen to my music, and hear navigation commands from Google Maps. This seemed to be impossible, but then he showed up and did it. Apparently Levy has the knowledge of all Subaru systems from the new models to the old. Im very grateful. Now I have a very different experience with my Subaru, driving has become an enjoyable activity. Levy is my hero!

Wonderful service and staff. We only lived in Sacramento for a year but the staff at this Subaru dealership was so professional and helpful. We had a surprising battery issue and they took care of it for us. They have a really laid out waiting area with option for people who are working and those who are just relaxing while theyre waiting for the cars to be ready.

I just have to write and let people know what a nice experience I had buying my car. Duc, my sales person was so concerned about me leaving satisfied and happy. I have a beautiful outback and the people were great!

I didnt end up buying a car from Maita, they didnt have the car I wanted in stock. Not their fault, really its this chip shortage we are all dealing with. So, you might be wondering why I am even writing a review. Well, Maita is a big reason I bought a Subaru at all. I had other options available from different manufacturers but Clark (sales dude with Maita) actually demonstrated why and how Subaru was the way to go. He let me drive the Outback Premium on my own then he drove and showed me all the cool safety features I was too afraid to play with. He knew ALOT about this car. I was dealing with like 4 other sales people from Subaru and others and NONE had the knowledge Clark had.Being a female, I also worry about dealers trying to take financial advantage of me. That was absolutely not the case with Maita. I am a tough negotiator (this is not my first new car buying experience) and they absolutely respected me and my requests. Clark and the sales manager (ugh I forget his name -- hes a great guy, great at what he does too) and I went back and forth for like 3 hours negotiating. I mean, they wanted to make me happy with the car they had in stock. I WISH SO BAD I could have bought that car just for the fact Maita would get the sale.If I am ever in the new car market again I will not hesitate going back to Maita Subaru!

Typically when you think of dealerships, you think of hustlers who don’t care much about the customer. This couldn’t be further from the case with Maita Subaru. Jan from the service department treated me like family and helped me through a tough situation with my car calmly and professionally. I won’t take my Subaru anywhere else for service and won’t consider buying a car anywhere else. Amazing staff and they care about their customers.

I HAVE LEASED OR PURCHASED 4 CARS WITH MAITA 2 SUBARUS ,ONE MAZDA AND ONE TOYOTA .THEY ARE THE BEST .

After 8 years of driving my 2011 Honda Accord, I decided to purchase a used Crosstrek. I came all the way from Monterey because this dealership truly had an unbeatable deal. I recieved a fair price for my trade in. I was not sold anything extra that I wouldnt need nor were there any hidden fees. Everything was explained to me. The staff were wonderful and this was, by far, my best experience at a car dealership. I drove home in my new car a very happy customer. Thank you!

Services paid for and per another Subaru dealership not doneNotified manager and he stated this was normal?

Maita Subaru was by far of the best car shopping experiences Ive ever had. Terry Coleman was superb! He was friendly, knowledgeable, and never pressured me in any way to buy the 2020 Subaru Legacy I came in to test drive. Terry even went out of his way to help me go turn in an old lease down the street and gave me a ride back to the dealership. I look forward to purchasing another vehicle from him again in the future.

Excellent serviceGreat Shuttle system as wellVery convenient.

Classic bait and switch on pricing. Claim to be Transparent in there advertisement but nowhere near transparent when it comes to price.Online I clicked the Get Maita Value Price and was emailed a price of $500 under MSRP that was good for 30 days! Sweet. 2 days later, I get another saying the price is now 6K OVER MSRP (And I never asked for a 2nd price).So I go in that weekend and the sales guy says they have to honor the original price. Well guess what? The Sales Manager just had to get his Price Gouge on that day and wouldnt budge. Told them I would go up to roseville or Shingle Springs where they had what I wanted and were not price gouging, but apparently the sales manager told the sales guy who told me you cant get this car anywhere else lol. I Bought my 2021 WRX STI 2 hours later at Autonation Subaru in Roseville for MSRP!I get lots of dealers are price gouging, but dont quote me a price under MSRP, say its good for 30 days and then jack it up 6K 2 days later.I will NEVER come back to a maita dealership after this. And I used to work at one!Go to autonation if you dont want to get price gouged!

My first Subaru is an outback. I have really enjoyed this car. Very comfortable and convenient to get everything I need done.

Great staff here; always super helpful, informative, and will try to give you the best price for any services. They do a great job and typically stick to their estimated wait time. Love Maita Subaru!

Strange sitting in a car dealership while your car is being repaired and not seeing new cars inside the showroom. I assume thats a Covid thing. Waiting room seating was expanded and spread all around. People are polite and responsive. Repairs were complete but $$$$$$.

Bought our car here. Very well taken care of. And Matt from service is fantastic.I say well worth a look. Peoples experience will differ, but Im 5 star good.

Love this place...getting my car serviced and they make you feel welcomed. I bought my Crosstrek from here about 6 months ago and was treated very well compared to other new car dealerships...the salesman that I felt with was not pushy at all I was surprised that they even let me walk out while thinking about it...other dealerships wouldn’t even let me walk out of the sales floor after getting me in their cubical. Make sure you ask for Larry...awesome person to deal with.

Just when you think the world couldnt get any worse.... Then you find Maita Subaru and you realize that there are still some salt of the earth type of businesses still around if you look hard enough. They absolutely exceeded all expectations. My sales person was Larry Bilger, he and all his associates went completely out of their way to make my buying experience pleasant and painless. Thank you Maita!!!

Thank you David White. Fast and very pleasant.

Service Advisor “Jan” was extremely rude. Service is what you would expect from any Dealership, they just want to make money.

Friendly staff and super helpful service department.

Great day and great service. Love my new ride! 😊

Cristina (auto parts) and others they do excelente job. The best customer service ever! Subaru ⭐️⭐️⭐️⭐️⭐️

They looked at my car because it was really bad off. Oil leaking into coolant. I had problems with this car from the beginning but they fixed it under the factory warranty. Im so thankful it runs great! Thank you so very much everyone at Subaru I dont know what I would have done. Thank you for going the extra mile!

Will treat you right if you are a car owner. Wifed missed her appointment, wasnt an issue, they just got her in the next day.

Great...very helpful! Excellent!!

I CAME IN A FEW TIMES HOPPING AROUND BETWEEN A FEW DIFFERENT SUBARU DEALERS.EVERY TIME I CAME IN I SPOKE WITH DIFFERENT SALES PEOPLE.THE 4TH TIME AROUND, YES... I WAS SPECIFIC IN WHAT I WAS LOOKING FOR, I WAS LEANING FOR ANOTHER VEHCILE AT ANOTHER DEALER BUT WANTED TO STOP BY AND TAKE A LOOK AT THIS CAR ONE LAST TIME TO FULLY COMPARE AND LET ME TELL YOU, I DROVE OUT OF HERE WITH THE 2ND CHOICE CAR I WANTED, BUT IT WAS THE SALES REPSHONDA THAT TALKED ME INTO THE PURCHSE.YOU GUYS HAVE A GEM HERE! OUTTA BE LUCKY TO HAVE HER!!

Bert was awesome! He made the whole experience super smooth and they got me a great deal on an Acura. I would definitely recommend these guys!

My husband Jason and I rented an Outback for the weekend to see how it drove before purchasing. The service we received was exceptional and customer service was top notch. We will definitely be purchasing from this dealership!

Go see Larry. Awesome guy. Clean professional showroom. Good deals to. Below invoice.

Had good and bad experience here, but this time was a really good one... Matt provided excellent advise, helped me out and I was more than happy with the results... New headlights new breaks, all the important stuff done, but not overselling. Much appreciated.

Great service! Wonderful Staff!

Matt L. in service is fantastic. We brought our Crosstrek here for Transmission work, and Im happy to have my baby back and driving perfectly. Matts communication and coordination of getting an estimate, dropping off my vehicle, being shuttled home due to my vehicle needing to stay overnight, and being brought back for pick up, was top notch. Thank you to Matt and the techs who worked on my Subie!

Great work. They are busy. Trimming was off. (Delays) Its done now. I just hope my car passes smog with the part they replaced. Ill know tomorrow when I go back to San Juan auto smog for my free recheck.

Went in to get a new car, got a wip so clean its breaking necks. Getting more attention then I bargained for at times. Ask for Terry when you get there, homie will get you a stress free and enjoyable experience.

Super friendly! Went in for a couple parts for the interior and was happy with prices. Friendly staff was opening the door for everyone and parts guy was very quick. Gotta love Subaru!

Ben was awsome and made my visit go smoothly

Upfront and honest. Was in and out in less than 3hrs. Didn’t try to upsell or sneak things into the contract.

Great place to shop. No pressure. Everyone was great. Would definitely recommend.

This is the closest Subaru dealership to Davis, so we went here for our 45K maintenance on our Subaru Impreza. We made an appointment and we were out in an hour and a half - awesome. The staff were friendly and (to my surprise) recommended the cheapest maintenance package - I appreciated the lack of upsell.We waited in the lobby which was comfortable and spacious enough to feel safe during COVID.The maintenance itself was as expected. Nothing bad to report and the car is still running smoothly.

Got a great a deal at Maita now we have 3 Subarus

Excellent parts service. Very customer friendly and professional. Good stock or will order quickly. Very knowledgeable.

With reviews i feel like people only do it when they are upset. So heres a good one.In the last month i took my car in two different times for a service. And both times it was amazing. Matt L. helped me with my service i told him i was frustrated because my mechanic couldnt figure out the issue. He listened to the issues and gave me his opinion but assured me hed figure it out. He kept in constant contact with me to make sure i was in the know. He found the issue and went above and beyond to fix it. He could have left it there but he told me to come back to recheck a leak they couldnt pinpoint the first time. I took it back again and got so lucky that Matt was working he remembered everything we did and needed to do ( they see so many people so that was amazing) they took my keys and said they would call me. He called me saying he needed to keep it longer but that he wanted to set me up with a rental car and could even arrange a ride to the dealership for that. I got my rental car (fell in love didnt want to give it back) and Matt kept in contact with me about every step. I got my car back they did such a thorough job i am so happy. If Matts boss sees this PLEASE GIVE HIM AND THE REST OF YOUR TEAM RECOGNITION. Thanks guys

Highly recommend asking for Chris Coleman. When I first called the dealership Chris answered and informed me of available vehicles. My husbands schedule is very demanding but Chris did not make us feel rushed and worked with our schedule. We really felt Chris went above and beyond to try to find something that would work for us.Everyone was very professional. They all were wearing mask and were very accommodating. We felt very comfortable and welcomed.Unfortunately, we were not able to find something that fit our needs and our budget. However we had such a pleasant experience and would recommend checking out this dealership! Make sure to ask for Chris Coleman.

I was here for parts for one of my 3 Subarus. It was easy to identify the correct parts buy them on their website, and then pick them up. A couple of the hoses were less than what a major online retailer wanted for them.

I love getting my car serviced here. Wonderful and attentive staff. Always a warm welcome from them. Glad i bought my car from Maita Subaru!

Love Maita! Always so professional. Big seating area, so you can really social distance.

Front to back....the BEST

So far so good...K was marvelous. Hes easy going, funny n knows his stuff..we will know tomorrow if we buy the car..depends on their final offer...We bought the Crosstrek Limited! I am thrilled w it. K was a really superb guy to deal with and as I wanted the most popular color, Periwinkle (tho they call it Khaki Gray, most mis named color EVER)he actually went out of state to get it..on his day off!! WOW!!! Thank you to all who made this happen..Wayne n Glenn too.My young neighbor saw it yesterday and flipped as its his dream car, color too..lol..cant remember ever having someones dream car before!Looking forward to fun n travels in it..and learning the entire, large owners manual..sooo many features 😳

We had my Subaru Ascent serviced. They were professional and fast. They did a good job. We will be going back for future servicing.

This is a new review; better review from 3 months ago. This transaction is much better than anticipated. It took a while for technicians to diagnose & resolve but Curtis & Ben were courteous, thorough & excellent in customer service skills making sure everything goes well amidst some glitches. Giving 5 stars this time.

Even during this world crisis, the folks at Maita Subaru were courteous, efficient, and caring. They took care of my vehicle recall issue, and loaned me a vehicle (brand new 2020 Forester - super nice!) to use for the day. The whole process was easy and painless. Thanks for making my day so easy.

This branch provides excellent customer service. I have been using their service since 2003 when I bought my first Subaru.

Well. I just got my oil changedSo it was a good experience

Great customer service and had the car we needed. Also go there for servicing the Outback. Always a good job done.

Great service this time, but took over an hour and 45 min for oil change and car wash

Very fun experience even if I didnt purchase a car. That made it an excellent experience 👏 👌

This was the best experience I have ever had buying a car. Maita Subaru really has a great team there that make sure your purchase is seamless and you are completely satisfied.

Always a great experience at Maita Subaru. In and out fast. I feel like a very special customer every time I at Maita. They are great people. Thanks again to David White.

Recently had to get some work done on my 2014 Impreza when the clutch was having issues. My experience could not have been better! My service customer rep Matt did an excellent job keeping me informed, letting me know what my options were, and being timely with responding to my questions. Got my car sooner than I thought and its working like brand new - thanks Maita Subaru!👍🏼

Larry was really great to work with if youre coming through the Costco auto program.

Nice Management staff

Staff is friendly and knowledgable; my daughter and I both had wonderful experiences with purchasing cars here!

Undoubtedly best people.

I love Maita Subaru! You guys are awesome! Ive been bringing my Outback to you guys for over 5 years and I couldnt be happier. Ben is my Service Advisor and hes AWESOME!! Thank you for taking such good care of my car all these years, and for the amazing customer service!

We always have an excellent service experience at Maita Subaru. The staff is friendly, efficient and informative. The service has been outstanding. I always drive away feeling safe and secure in my Crosstrek!

Spent 4+ hours and multiple visits last summer trying to buy an Ascent, only to get the run around and bait and switched on the trade in value of my current car.Fast forward to today, ready to pull the trigger on the Ascent again, have a buyer lined up for my car in case the trade in value was an issue again, only to be bait and switched on price this time. THEN once I got the price issue resolved, spent 3 hours in the dealership, signed all of the documents, was told that there was a golf ball sized HOLE IN THE ROOF OF THE CAR.They store their cars in random lot blocks away, don’t take good care of them or their customers. I will never step foot there again.

We made our appointment last week and the service department was able to schedule us in the same week--on Friday. Jacob waited on us and he was great! I have to say all the Subaru staff are courteous, helpful and very friendly.We left our vehicle there for servicing and he called us within three hours to let us know our vehicle was ready. Our Forester runs great and we have been very pleased with our vehicle.

Took my car in for a tire rotation and inspection, they didnt rotate my driver side front tire, if any. Its the only one with a different valve stem... Really easy to notice when I started to wash it at home. I waited at least two hours there, and they didnt even do the job I payed them to do.

This dealership has outstanding customer service!!! Was planning to stay, has great social distance practices and covid precautions in place, but they offered me a ride home and pick up later when my car is ready at their expense!!! Dont see service like this very often. So happy I joined the Subaru family 😍

I want to say thank you to Maita Subaru for being one of the best car buying experiences Ive ever had. I can honestly say if youre on the market for a Subaru I cant say enough that these guys are awesome!!! Ask for Eric Crothers and tell him Kevin and Holly said Hello

This is our first Subaru. We visited two Subaru dealerships. The reason we bought here was because they had our exterior and interior colors. Our experience was very good for the most part. The dearlership had a nice ambience. We felt relaxed and welcomed. Everybody was friendly and ready to help. So far, we are pleased with the car and the service.

It all stared with Bert, our personal sales person. Throughout the whole Subaru experience, Bert was there being: open and honest with no pressure at any point; informative about the vehicle we purchased and when he did not have an answer to one of our questions, he either directed to a source for our answer or actually introduced us to a staff member that had the answer or the source to our answer. Our service call was complete, comprehensive and the personnel were friendly, welcoming, and informative and during our service visit, Bert was there to greet us to check on us to see how we were doing including the progress on our service call.

The sales person and his assistant were very nice and informative. I got a nice car but the price was a little high. However, that is my fault for not continue asking for a lower price when they did not work the car price. This dealer needs to improve how they treat their customers while they wait. The finance department make us wait more than 2 hours. Is this a tactic to drain people so they agree and sign to whatever extras and finance rate are offer when closing the deal? I am really surprised that even when we have a child with special needs we were never offer not even a snack or water. Some months ago I bought a used car in Toyota Fremont and we got a courtesy lunch for 4 while waiting for the paperwork and the car to be ready. Another negative impression was that at the end the car was not delivered completely clean. No, I am not satisfied with my car buying experience at Maita Subaru. Excellent customer service is when you make sure customers return and recommend the company to others. I dont think we received that from this dealer. They sold a car to us this time but we will not return to buy another.

Quick.. in and out!!

I am so happy to have found Maita Subaru. When I moved to Sacramento from NJ, I had to re-establish my life. A recent recall and problem with my Crosstrek was quickly and efficiently resolved by Maita. Their staff are always courteous and willing to help. Their wait area is clean and comfortable, with complimentary coffee, tea, or water.

I am so VERY happy with my experience at Maita Subaru! Tony, Randy, Ken, and Paul were so easy to work with and gave me a great price on my new Crosstrek. The integrity and honesty of the individuals I worked with is unmatched! I highly recommend this dealership to anyone in the market for a new car. Great service, great people!

My rating of 5 is for service only, great wifi and comfortable space for working or reading while you wait

It was nice not to have to haggle to get a good price.. however the sales staff did not bring up the fact that even though the new car had the very nice 8 inch display, it did not have the navigation option,, and later they told me it was not available as an aftermarket option.. someone should have me me aware of this fact before purchase.. nice car but navigation comes with most cars in the 30k price range,, but not this one..

Maita Subaru has been excellent to deal with. Theyve been prompt with their service and attention. Only disappointment has been that the car wash has been either broken and/or unavailable twice.Personnel have been courteous and friendly, from Sales through Service

Really good purchase experience. Taylor is a friendly and nice guy. He was always trying to talk about something interesting with me while we were waiting for his manager to apply for a reasonably good deal. Anyway, need a car, come here at Miata Subaru; Wanna have a good purchase experience, find Taylor.

My service was completed in less than the estimated time that was given to me. The whole staff is courteous and attentive. I was very pleased with my visit.

60k service was straightforward and completed within a reasonable amount of time. The service rep explained everything, gave all the options, and quoted a price that made sense. He even made sure all available coupons and discounts were honored.I never get a headache when I service my Subaru and Maita.Thank you.

We had our check engine light come on in our 15 Forester with diagnosis code P0171: System too lean. Took the car to our mechanic who advised us to take it to the dealer because it is more than likely the O2 sensor and it is covered by warranty. So we took it to Maita Subaru who ended up trying to gouge us by saying that the right camshaft is leaking so much that it was leaking onto the O2 sensor and thats why we kept getting the check engine light. They recommended resealing the right camshaft and then tried to recommend that the left camshaft should be as well for precaution with a total of $2850!!! They charged us $204 for the diagnosis fee and we took the car back to our mechanic who checked into what Maita said and told us, NO, its the O2 sensor. Research on this diagnosis code shows a very high percentage is that the O2 sensor causes this issue. He cleaned up everything around the right camshaft and that there was nothing wrong with it. Had him replace our O2 sensor and guess what...no check engine light. This should have been covered under warranty and not cost us a cent but these dealer service centers make up stuff like this camshaft so they dont have to do free work on their warranties for a faulty O2 sensor. I will never understand why anyone wastes their time and money and go to dealer shops just to be ripped off and price gouged. Take your vehicle to small business shops. Very unhappy and should get a refund for the diagnosis fee along with the bill I had to pay my mechanic to fix the problem that Subaru should have fixed in the first place under warranty.The technician that recommended we do something that wasnt even the reason why our check engine light was on should be reprimanded for a false diagnosis. We paid over $800 to get our problem fixed and it was no help going to you guys for a false diagnosis. If we would have been gullible and gone with your technicians false diagnosis recommendation we would be in the hole $2600. It cost us $204 for a false diagnosis report and then another $608 to have the real problem fixed, the O2 sensor, and not this false diagnosis of the camshaft causing the O2 sensor to trigger the check engine light. This all should have been covered from the emissions warranty but your technicians will make up anything to avoid a free service covered under warranty but Im sure theyre trained to do so. Very dishonest and untrustworthy.

I love this place for the great people that work their. Eric Crothers was very helpful and professional. Made my son and I comfortable and we had fun. Clark (Kent) Viegas was full of life and ball of positive energy. We wont tell who you really are. Much love to the Subaru family on Auburn blvd. G-d bless.🌌

I drove from the mountains to buy my Subaru here. Why? After working with two other dealerships that I shall not name, Daniel Espero at Maita listened to me, and gave me the best customer service and car buying experience I have ever had. He was great to work with over email, and great in person when I came to the dealership. Amazing!!

Have been wanting a Subaru for awhile. I have other family members who own Subaru’s and love them. So I went to Maita Subaru to look, test drive and buy. My sale person Terry was great He help me with my questions and information and the vehicles . I ended up buy an Impreza. It’s been a month and I am loving it. The staff at Maita Subaru where great. Thank you so much.

Used the Costco Car Buying Program, got a great deal, no pressure.Sherry is a great sales person...

Wow!!! Lost a sale over $555 dollars, 2 bay area dealerships will honor it but not Maita.UPDATE!Maita called me the next day and said they would honor the Bay area pricing plus an additional $300 off. Kay our salesman, was the BOMB! Appreciate how far they were willing to go to keep our business.

This was my first time at a Subaru dealership and let me say this was an amazing experience. My sales rep Ben was an honest person and the experience was very enjoyable. After purchasing my vehicle my girlfriend was so impressed we went back and bought another car!!! Ben again was awesome, quite frankly everyone there was, Ken, Mike and Eric are all great guys and have made a life long customer. If you want to feel like you are joining a new family, this truly is the place to go. Thanks again everyone and I can’t wait to come back to do it all over again.

Reliable, fast service. Comfortable surroundings while you wait. If it wasnt for the Ugh, the car needs a repair factor that we all experience everywhere, it would simply be an enjoyable, friendly, well-organized place to visit.

I had a great experience having a safety recall item on my Subaru Forrester taken care of by the service department at Maita Subaru. They even took care of a minor item at no charge and had my vehicle washed before I picked it up. To top things off they also paid for an UBER ride to and from the golf course nearby so I could practice my putting. I will definitely go back to Maita!

Always bring in my subie here for oil changes & maintenance and receive amazing service, and highly recommend Ben Lee! His customer service skills are amazing, he pays attention to all the details and makes sure the car gets the attention it needs. Thank You Ben!

I brought my Forester in for its second regular service (oil change and possibly replacing the cabin filter.) The cabin filter request was due to all the smoke we have had in the valley from nearby fires. It was easy getting into the service dept. I was checked in and they were done in about an hour. This place was so much faster, clean, and good size waiting area. The service writers were nice; I had Ben and he was excellent. I highly recommend this location. I plan on bringing my car here for all future service needs. Thank you!

Last month I walked into Maita Subaru. I wanted a dark blue Forester. The salesman let me test drive a Forester, explaining all the new features. Unfortunately they didnt have one in stock. In less than 24 hours they located it and I drove off their lot in my new car. So far I am very happy with my purchase. I love it.

We have nothing but good experience with Maita Subaru. I took my Crosstrek in for the first time. I purchased it previously owned from another dealer. Ben greeted me at the door and immediately got me checked in. It was a spendy service, as it was my 50k-60k mile, so they would be performing a lot. The offer of a loaner vehicle was huge for me. Ben even gave me a choice of three models! I was pleased to drive out of there in a new Crosstrek, so I could still get on with my busy work day. When I returned shortly before they closed, Ben continued the friendly attitude he had in the morning.Thanks Maita for taking good care of our Outback and Crosstrek and making us feel like valued customers!

I did NOT HAVE A GOOD EXPERIENCE AT Maita! I was tricked into coming in before it was convenient for me, they gave me a lot less than my trade-in was worth, and did not respect my time at all while I was there. The salesman did his personal email at the desk while I was waiting for someone to make the sale, and did not even go over the features of the car with me, even though I asked him to. It was a horrible experience, and I will never buy another car from them, and WOULD NOT recommend them. Cant give them less than one star, so I guess 1 star means they were horrible.

Friendly staff, great $$ to fix cars

Great service on my car and great customer service.