My family and everyone I know will NEVER deal with them again.Customer service is horrible.Very disappointed in the whole process - We tried to stay local and buy all materials for our house through them. Save yourself the headache.I am not even wasting my time with a rant on here. They have stole enough time from me.I hope they don`t treat others the way we were treated.Best Wishes,Heidi
Amazing place to deal with. Very awesome staff. Very loyal to there customers. Best place in Rome to deal with. Very happy and satisfied customer. I recommend general lumber to anyone who’s looking for a honest business that stands behind everything they sell
Needed a outside door. Waa told it would be ready in 1/2 ready to be hung and it was!!! Great prices
Excellent and a great friendly atmosphere and very knowledgeable. I ordered 18 ft special beam for our house.
Great service and employees
Great bunch of people !
- Address:529 Erie Blvd W, Rome, NY 13440, United States
- Site:https://romegenerallumber.com/
- Phone:+1 315-336-2600
- Hardware store
- Garden center
- Home improvement store
- Plumbing supply store
- Tool store
- Monday:7:30AM–4PM
- Tuesday:7:30AM–4PM
- Wednesday:7:30AM–4PM
- Thursday:9AM–1PM
- Friday:Closed
- Saturday:7:30AM–4PM
- Sunday:7:30AM–4PM
- Mask required:Yes
- Staff wear masks:Yes
- Staff get temperature checks:Yes
- Staff required to disinfect surfaces between visits:Yes
- Safety dividers at checkout:Yes
- Wheelchair accessible entrance:Yes
- Quick visit:Yes
- Checks:Yes
- Debit cards:Yes
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