It was great. I love shopping here. This is my go to store because all the weekly deals.

Great staff clean can be pricey

Like the store Its a nice store to get some food and other things U may need

Store Manger Larry needs better customer service and better handling customer complaints

Decent deals on very few things. Higher prices then most places on alot of products. For instance blueberry muffins for 6 dollars for 4. Aldis down the street 4 muffins for 3 dollars and are better! Went to get a sub and the employee didnt know how to make it and took about 10 minutes to figure out how to cut the roll!!!!!!!!!!!!!!!! No exaggeration.

Love shopping at Tops supermarket! They always have great deals on their meat well actually on their entire store.

Prices keep climbing....selection is sparse outside store brand... competition is what would shape this place up....not really a fan.

Awesome location !! Much bigger with a better selection than my local tops!

Shelves full. Easy to find things

The can and bottle return is trash they are always down and stop working thats my only problem with this store the staff is nice and kind

Excellent shoppingClean storeGood friendly environment.Loved it.

Need to open more check outs when there are big lines in store

Home town feel.

Great quality products. Like Publix markets in Florida.

BEST PLACE TO GET SELTZER WATERS CAW CAW

Most prices are on the high end.

This grocery store reminds me a lot of Giant, a grocery store more in Pennsylvania. Its more name brand than Walmart, great selection, and always gives me that nostalgia from when I lived more south. There arent as many cashiers as their could be, so theres a line more times than not. Otherwise, its a good store to shop in.

Great deals. Better variety of food.

Place are over priced, only good to shop there when things are on sale. Workers are mostly nice.

I always shop at tops good people workers may you believed in the son of God Jesus Christ for your salvation God bless all who Reads this Amen Jesus is Lord bless you all.

Way overpriced! I dont know what the difference is between the Kens dressing at Walmart because Tops is a dollar more?! A dollar more it seems in everything! The chicken at the deli always taste awful and refrigerated so I never can enjoy a meal there. I do like how its clean and open an extra hour later than Walmart during the pandemic but thats about it.

I was not happy with number of people not wearing masks over their face 3 out of 4 were wearing them under the nose. 1 person was at the customer service counter and was wearing her mask under her chin. Nothing said. I shop wear I feel safe under the law

Selection was good. Prices were higher than average

Super friendly staff and management. Great sale prices. FRESH produce. Very clean store!

Great apple fritters

No long lines fair prices

Fast and efficient when I was here and I find the prices are better than price chopper

Way too expensive. Go to walmart or price chopper for semi cheaper. Aldi if you really want cheapest most of the time. Now I remember why I never come here, if I didnt have a gift card from my work, nope. Will not be back.

I got a run to tops a couple of times I don’t shop there that much because of the high prices but one thing that I don’t want to say and I am only being honest is nobody wife still in the carts when you come into the store not just like when you go to Walmart

Always good service, good prices, and the fish dinners are great.

Went in looking for Grandma Browns beans , nobody in the city of Rome has them . I wonder if they stopped production

Absolutely LOVE TOPS fresh, made to order subs. Employees are always very friendly and helpful. They are always more than willing to accommodate my orders. Fantastic subs at fantastic prices!

Little pricey but good quality

More dumpy than Im used to for a Tops. Also poor produce selection

Clean,well stock, employees curtious and helpful

Went in for subs girl behind counter was great polite easy to speak to clear and business like told her Id be back no problems happy to work with me

Very Expressive

I love that tops stores do not judge you for choosing not to wear a mask...they dont have the mask nazis walking around harassing people, or giving the disapproving looks. Tops has gained a new customer...I will never shop Walmart again. Some.products are slightly higher in price, but that is fine with me!

The store is very clean and attractive. It has items not available at other similar stores.

Prices are reasonable. Good meat and produce sections.

Needs a bit of cleaning

Stopped in to get a few things store people were helpful was in and out quickly

Convenient for me and with the current situation, I get my stuff and get out. Not going to run around looking for bargains.

Easy to find items. Fresh items. Quick cash out .

The store sells nice things and different from price chopper, but.... the lines and lack of no self checkoyt are a humongous deficit ! Definitely not enough employees! I left a full cart !

I only shop the sales here. If stuff isnt on sale its expensive. Im leary of buying meat here because a few times its been rotten.

High prices dirty store and absolutely filthy bathroom with one stall and the lock is broken and the door doesnt stay shut in the stall it opens on its own so if you have to sit down anyone can just walk in you

Great one stop for groceries, people are great as well.

Three words, Way Too Expensive. Items you can find for cheaper prices virtually anyplace else, they charge more for, there. Not even good sales. Better off going somewhere else.

The best selection of coffee creamer around. Why does this place have to be so expensive tho?

I am from Buffalo so its the place to go for all the good stuff you cant get at the box stores!

Usually have a good buy on some fruit item and the bakery items are delicious! But overall price chopper has better deals and regular prices overall. This tops bathroom is nasty and has been for years. It badly needs a serious update. Staff is nice and efficient.

Great sales and friendly customer service.

Tops is more expensive than most grocery stores but I found that they were allways fully stocked with everything everyone needed especially during the covid 19 issues we are all going threw at this time . Thank you tops and for all of the tops employees for being there for us 😁

A bit more pricey than other grocery stores in town but a great produce department and the best subs in Rome.

Place I like to go and get something quick.

This place is really clean and organized. The staff is really nice but however I must give this rating because there stuff is soooooo expensive. I can easily chop my food bill in half without skipping out on quality elsewhere.

Little over priced, but associates are nice.

Great price her do you want to go to the store and get some rest and feel better soon and that I can get the money to you and your family are doing well and I hope you have a good day and time works for you and Ill make sure to get the chance to you 😊😊😊😊😊😊😊

Love this place, that was 3yrs ago went to bakery for an application, the gentleman was VERY RUDE so I didnt BOTHER! RUDE STAFF

Great place to shop. Always can find a good deal, love their meal deals. Double coupons. Nice staff to deal with. Number one in my opinion!

They are the same everywhere

Great sales

Great price n can find all your needs

Bakery is the best part of this Market, they take special donut requests. They also have really good sandwiches that they make with their own bread to order. Friendly staff too.

Only place I can get my Open Pit barbecue sauce

This is a very nice Tops-- clean, well-stocked and organized, with friendly, helpful staff. And the food they were coming in the ready to go section smelled amazing!

Rome store is clean, shelves well stocked, sale items available. Decent selection of products.

Good food

Biggest Tops location Ive ever seen! Huge selection!

Good sales, could be better stocked. Sometimes not a lot of variety.

Love theyre produce section!

Nice and clean store shelves filled

Being from Buffalo originally, I was glad there is Tops in Rome so I can buy things not normally found in the area, such as Webers mustard. The variety is slim, meat dept/deli doesnt exist. Just a cooler. 2 thin stuffed pork chops only $8. Produce must be shipped from Erie County and it looks it. All prices are high. Just a quick stop to pick up a few things went well until I got to the registers. Only one cashier, as usual. After 5 minutes waiting with only 2 customers in front of me, and then another 3 customers behind me, cashier calls for another cashier. Ive waited the longest. They pull the last person in line to cash out. Meanwhile, that first person in line just completed her EBT transaction and can now pay with her charge card. Theres usually old ladies that pay with checks.I can overlook the pricing and poor selection, but I cant overlook being held hostage every time I cash out when theres only 1 cashier. No self checkout lines, which I detest, but would rather use that then wait in line. Some people get road rage. I get Tops rage. Then that old Tops jingle starts playing in my head, Tops never stops, ripping you off!Warm beer in cooler! Arghandab!

Expensive, but appreciate I can findsome products that are not at other stores.

Not going to have any Molson Ice beer

Nice store. Easy to maneuver. Great decor. Prices expensive. Need to buy sale items.

Can find some bargains. Nice selection of different specialty products but you will need to enjoy hunting for them. Great exercise tho. LoL Snapple Tea 12 packs are BOGO. Coke 20 packs are only $6.99 each.

Clean efficient and friendly staff and a great selection of hard to find items other stores just dont carry

Went to get stuff for a sick Friend.

Great prices, but very little food selections compared to other less known store

Horrible place to shop well the Rome NY store is at least I cant speak on the other Tops Supermarkets in other Towns.

6 for 20 works out for me

Needs to have low carb and keto oppositions.

I rarely shop here..gotta have awesome sales, Great customer service..

Store in great shape. Great specials. Frendly

Nice place to shop for groceries. A bit pricey.

Clean and organized

It was nice and clean

People that work here are always friendly and Helpful if your looking for something !!

Loce tops great deals awesome coupons fresh food

Prices are definitely high but the customer service was great this morning.

They have Great Subs

Nice people.the food is so fresh!! Thank you tops!!!!

Bit high in price on most non-sale items..Conveniently located..

Good selection but high prices

Cashier was a zombie. No customer service skills .

OK. But is getting high on pricers

Parking lot a little hairy..but the store is clean and nice.

Friendly staff. Nice selection of foods. Convenient location.