Who couldnβt like this store. Everything in there is beautiful and quality. I have to be careful going because I always leave with too much. π¬
A little on the expensive side, but nice place for home decor. They were renovating, so a large section of the site was closed off and we could not see the full collection. Well visit again once they are fully open.
Great store! Tons of items to choose from.
Not even like it used to be. Way overpriced. Lived it before it went clickish. So sad to see it turn into this...boo
I went into the store to get help ordering a bed, worked with a design specialist that helped me pick out βexactlyβ what I was looking for-upholstered headboard, platform with no box spring. Once it was delivered two months later, come to find out it requires a box spring and the store can only tell me βoh sorry we made a mistake.β So now I have to pay for a box spring and delivery because their designer didnβt read the description. I would expect more customer service for a $2000 bed.
I was looking for very specific dinner plates for an upcoming dinner event. Three employees assisted me in pulling inventory and showing me samples. Once I selected the right plate they arranged for additional plates to be shipped to me from their Little Rock location. Amazing customer service, thank you so much!
Unique things for π‘home π
I have ordered furniture from this store many times. 5 or 6 larger orders. There is an issue every. single. time. I am at my wits end. I have called and spoken with an associate 5 times now in regards to furniture that was delivered with damages. Still cant seem to send me an email from customer service. Zero follow through from their staff. Ridiculous.
Fun to get ideas here.
I love this place... such great designs and wonderful service...
I love this place, but there wasnt any good sales.
I ordered two leather chairs and an ottoman. The first order was canceled after 3 months. I reordered and then was canceled again after 3 months. First cancellation they could tell me no reason. The second they said they didnt have the right leather. So after 6 months of waiting still have no chairs. I would definitely recommend shopping elsewhere.
Thereβs no reason to purchase anything in the store you can do it all online we went in to buy some blankets or linens purchased them they had to order them online which we couldβve did on their website they came in and one of the quilts we just didnβt use when we purchase them they said we could bring them back for any reason up to 30 days when we brought back the quilt they would only put it on a card that has to be mailed to us thatβs a $360 card in total all the linens I purchased were close to $1200
Great looking merch, well constructed and quality. Insane prices. Must be looking to keep for life to justify costs
Fun place to browse. Stuff is good quality, but not top-of-line. Most people will find it affordable.
I love this store! The ladies were so nice, and answered all of our questions quickly. The furniture is great quality, and very beautiful. We will definitely be back!
Went in excited and ready for a significant purchase. Some beautiful items in store. Couldnβt get anyone to help us. Very poor customer service. We walked our feeling this was a very strange experience. I wouldnβt recommend this store.
Amazing customer service at this location combined with regular sales makes me a repeat shopper for this Pottery Barn
Found a really nice brown leather chair. Discovered I had a fever, and the only prescription was more brown chair.
Love to look. Pricey
Wonderful staff, great layout, and quality product
Love my Pottery Barn! Carol & Jacob are the best!
Pottery Barn is never cheap, but the quality is always superior. We have bought furniture, homewares, and now kids backpacks from Pottery Barn and they are always first class and outstanding quality.
Strange lady that works there, kept following me around while on her cell phone staring at me, wasnβt sure she was an employee , but she was.Weird!
Super friendly people
Didnt look much like a barn to me
Very nice store!