user
Superior Collision
2104 S 8th St, Rogers, AR 72758, United States
Appearance
Superior Collision
Comments
Ha
Review №1

Extremely professional service here when getting a quote on some front end damage. Was in and out in no time and the quote was competitive for the repair. I would have no issue recommending this shop for someone to get work done.

ro
Review №2

Would highly recommend you to take your vehicle here to have work done on

Ja
Review №3

Nice people. Specializing in high end quality repairs.

Ky
Review №4

Great customer service. Car was totaled so I don’t know about their body work, but Luke was awesome.

An
Review №5

Great customer service and professionalism. They listen to all your concerns, prior and after, and get the job done quick!

Mi
Review №6

This is a great place to take your car if you experience a car accident

A
Review №7

Good turn around time Lance and Luke male one heck of a team

Ki
Review №8

GREAT CUSTOMER SERVICE. I took my vehicle in to get fixed and they provided great expectations and feedback. They communicated clearly what had to be done and I had my car back in a timely manner! 10/10 recommend this place.

Ro
Review №9

As an older woman, we are easily dismissed in the auto service industry. Not so at Superior Collision! Luke was attentive, kind, and respectful. He called me to give updates, or include me in any decisions. I had never been in a wreck before, but Luke handled the whole thing with the insurance company, making the call to them and then helping me to know what to expect. When I got my Cadillac back, I was thrilled! It was like the whole thing had never happened. Thank you all so much for your help, your expertise, and excellent customer service.

Vi
Review №10

Took my Infiniti q70 car sat there over a week when I finally got the call that my vehicle was ready by Luke everything was good until I inspected the car, front bumper was loose, back bumper was supposed to be replaced and had damage still to it wasn’t painted properly and when I went inside and showed Luke he acted like he couldn’t do anything for me. I went to this body shop specifically because of the great reviews but was highly disappointed by the work done to my vehicle biggest mistake.

Wi
Review №11

Did an amazing job cant even tell a deer ran into me anymore! The only thing is the paint from the replaced bumper on the edge of the panel looks like its gonna peel off eventually can already see it coming off but you have to look at it to see it.

Br
Review №12

Great work and folks.

Da
Review №13

Our Cadillac was at their property for bumper repair. The car should have been completed in a few days. But because they never get jobs done in time, our vehicle was parked outside on their property and was crushed by a tree. They lied to us saying they didnt have insurance to cover it but would pay our deductible. But when it came to paying, they left us hanging. I would think twice about doing business here.

Al
Review №14

Amazing Work!! These guys are busy (probably because of the quality of work they do) but be patient with them, it will get done right. Customer service and employee attitude is amazing. They made my BMW perfect again. THANK YOU LANCE.

Ma
Review №15

Tried to force us to fix a totalled car or pay huge storage fee while we waited for State Farm to decide. SF said what they were doing was totally against their policies. Still angry at the way we were treated.

Jo
Review №16

Nothing but amazing service and I would recommend them to everyone. I recently had my 2014 Mazda CX-5 in to get the bumper replaced and it looks amazing. Thank you guys for doing such a great job!!!

Sh
Review №17

Fast,efficient an friendly

St
Review №18

These guy 100 percent take care of you! Not only did they fix my car and made it look brand spankin new, they also took off 100 bucks for me cause they kept my car in the shop for an extra day which is great because it made me feel like they were really trying to get it right and not just try to hurry up and get the job done. Excellent customer service! And calling just Customer service is an understatement cause these good people treat you like an actual human being. well done my friends.. Well done,

ja
Review №19

Best body shop in town by my experience

Su
Review №20

Couldnt find anyone to help me. Waited and was ignored. Sad because I had heard good things about them. Went elsewhere.

Ra
Review №21

We do the best collision work in the state of arkansas. We get to do the best service providable I. , love working for this place. B.still do ,08/2020 , totally love my job here though these covid times. We are being safe for all ,enjoying your buiseness.

Jo
Review №22

Really ridiculous fees

Be
Review №23

Gr8 place to take your car, best body technicians

Ti
Review №24

Completely frustrated! They have had my Mercedes for almost 2 months working on what seemed like minimal repairs and I finally get it back and have had my car less than 2 hours and they forgot to put bolts on the plate under my car and it is now dragging, I am stranded on the side of the road and they will not get somebody out here with a wrecker to toe me back to complete the job right that I paid 9100$ for! They were recommended by Mercedes and I would expect superior service! This is unacceptable and a complete mess!

Ma
Review №25

Incredible customer service. They were able to get everything that needed to be done and did it in a timely manner. From now on this is the only body shop I will use.

Je
Review №26

Grand Opening this coming Saturday, April 16. Bring your family and money.

Li
Review №27

Restored my Mini to looking new again. Thank you

Le
Review №28

The people who work here are AMAZING!!!! I was having issues with my passenger door, they told me just to stop by at my convience, then they fixed the door and lubbed up the rest of my doors and sent me on my way. Best customer service ever and they were so kind and quick. If I need anything else in the furture this will be my go-to place

Br
Review №29

After purchasing the car and getting no information from the salespeople, Lance helped me find out the status of my vehicle and arranged for a good pickup time. Thanks, Lance!

Jo
Review №30

Excellent. Dwayne was top notch. He accomodated my every car need as well as fitting it into my work schedule. I will only take my car here from now on, not only for the product that was delivered, but for the service and accomodations provided.Thanks againJohn Barr

Be
Review №31

Honest and fantastic work, trustworthy.

Lu
Review №32

Customer service was amazing. Been going to them for all my car repairs. Made it look like nothing happened.

Je
Review №33

Good service and really nice people who take their time and help

Ja
Review №34

Will never return to this place to get anything done on any of my cars!! I recently had overspray get all over my car, I took my car here to get an estimate on getting the overspray off and replacing all of the plastic trim or even a new paint job to make the car look new. There was only one guy that i could find when i walked in the doors (i do not know his name) he asked what he could help me with so i told him what i was there for. He asked me to come back next week when my car was dry because it had been raining and he could get me an estimate. I wasted about 30-40min in traffic to get there and my car wasnt even wet so you could see the overspray perfectly. I asked again since my car wasnt wet if he could take a look real quick. He acted like he was upset that i made him get off of his phone and his chair to come take a look, then after he did he said he could only do time and materials for the price of the job. I told him i needed a written estimate because the paint company is going to write me a check for the job to get the overspray off and he just got an attitude and said we dont do estimates for overspray jobs, time and materials is all i can do. And walked inside. If you dont do estimates on overspray jobs then why the hell would you tell me to come back next week for an estimate?!?! Very disrespectful and terrible customer service if you make them have to get up and actually work. Will be letting everyone i know to stay clear from this place and I will never be returning again. The paint company was willing to pay $2,000 for the damages and i had quiet a bit of money to just get a new paint job but i will be taking my business some place else for this job and all others to follow!

Fa
Review №35

Every clean and professional

Ka
Review №36

Did a perfect job repairing our damaged vehicle.

Pr
Review №37

Fantastic people and oem work!

Mi
Review №38

Great group of people!

Fa
Review №39

Outstanding personalized service

Mi
Review №40

Superior care!

Information
33 Photos
40 Comments
4.2 Rating
  • Address:2104 S 8th St, Rogers, AR 72758, United States
  • Site:https://www.drivesuperior.com/body-shop/
  • Phone:+1 479-286-3080
Categories
  • Auto body shop
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations