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Crumbl Cookies - Rockville
12266 Rockville Pike, Rockville, MD 20852, United States
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Crumbl Cookies - Rockville
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Li
Review №1

This place is so unique. Made to order gourmet cookies! Super clean inside and the workers are constantly working making cookies non stop. Super clean and organized. Employees are about their business. Super convenient to order from a kiosk. Ordered 6 cookies and they were ready in about 3 minutes. Love it.

Co
Review №2

This is a really nice place. The employees are very friendly and helpful. They get 5 stars. You can see them mixing batter and baking the cookies. They are fresh, warm and large. They break apart nicely and fall apart perfectly in your mouth. Recommend milk. The down side, is cost. I wish I could give a 4.5.

Sh
Review №3

If you have a sweet tooth, run to Crumbl! The cookies are huge and delicious. Each week they have new flavors but the one that remains constant is the classic chocolate chip. Honest it was probably my favorite.Some of the cookies are served chilled but they are still very soft.

Ch
Review №4

I order from here pretty often. I enjoy trying the new flavors whenever they get released. My favorite of all time is definitely the chocolate chip cookie. When it’s warm and soft, yet has that crunch. It’s amazing.(In the picture, my sister had already taken a piece of the cookie before i could take it haha)Highly recommend trying this place out!!

J
Review №5

So yummy! Beautiful presentation. Great and fast service--and cookies come at a great temperature. I love how they have rotating flavors in addition to their staples. I got a four pack that consisted of oatmeal raisin, cinnamon sugar, and chocolate. Chocolate chip wasnt my fave of the bunch; so when I return, Ill for sure get the oatmeal raisin and cinnamon cookies again.

Oc
Review №6

Tried this place out! Liked the flavors and my husband ate it all! Even though it was a bit too sweet for me! Would recommend to give it a try!

Qu
Review №7

Crumbl Cookies1st: (L - R) M&M Peanut Butter Cookie, Churro, & Chocolate Chip.2nd: (L - R) Golden Oreo, Peanut Butter Brittle, & Double Fudge Chocolate Brownie.I have never in my life tasted cookies this good. My favorites are the Churro, Golden Oreo, & Double Fudge Chocolate Brownie. These cookies are a waistline killer. Straight up. 😂😂😂 #NewAddiction

Ra
Review №8

Every time I go in Im immediately greeted with the smell of the cookies. Every flavor has been great, never anything bad. Definitely worth the price!

La
Review №9

I’ve seen this place plastered all over social media lately. This spot is buzzing right now, so, in true Big Schlim fashion...I had to go check it out for myself. With multiple locations @crumblcookies I chose to go to their 12266 Rockville Pike., Rockville M.D. location. Look...these cookies are HUGE, grandiose, large...whatever adjectives you have to accentuate BIG!! They have a daily rotating menu that ensure the freshness of their product, and adds a sense of mystery as to what will be available next. Some of their cookies include Peanut Butter, Strawberry Shortcake, S’mores brownie, Chilled Twix, Muddy Buddy, Orange Roll, and too many other flavor combinations to name...that variety, is always a plus in my book!! We got their Chocolate chip (Yum), Chilled Sugar cookie (Yum), Chocolate Potato Chip (Yum), Vanilla Cupcake (Yum), their Dulche de Leche (a cinnamon, frosted caramel cookie (Yum Yum), and their Mango Frozen Yogurt (Yum) cookies!! Delicious, doesn’t describe these desserts. They are the absolute BEST cookies I’ve ever had!! These ginormous cookies are $4 each, and worth it. When you walk in there are at least 7 employees visibly barking cookies in unison...that was impressive. The only thing that perturbed me about this experience was that they didn’t greet me, and my daughter when we walked in. If it wasn’t for the two sets of couples that walked in, AFTER we ordered, I wouldn’t have know that the staff all yells out “Welcome to Crumbl!!” No one said one word to us. That, my friends, didn’t sit with me well. Otherwise this is a premium spot for good cookies. They just need to work on that customer service piece. Once that’s fixed, I’ll go back. That’s it. #cookies #deliciousfood #goodeats #potatochocolatechips #freshness #bigschlimsreviews #crumblcookies #dulchedeleche #mangoyogurt #chilledsugarcookie #vanillacupcake #rockvillemaryland #bucketlist #questionablecustomerservice

Ja
Review №10

Stumbled across this cookie shop running weekend errands. Now I’ve gained another guilty pleasure!!! Tried the Kentucky Butter cookie and boy-oh,boy!!!! It’s simply delicious!!! The staff was amazing and their ordering system was so smooth!!!

Au
Review №11

Omg! From the smell inside the store to the pretty deco, branding, boxes and nice staff! I love this place; I tried their chocolate chip, strawberry cheesecake and another that was half chocolate chip/chocolate. They come up with new flavors every week which makes it fun! Best cookies in town so far. You can place your order via a small touch screen. The staff was super nice and professional. All the cake deco is done right when you get your order! Two thumbs up for this location.

Th
Review №12

These cookies are worth the cost. Box of six (two of the Sugar Cookies are already gone..SMH) First time customer and will be going back soon. These cookies are really good.

Ka
Review №13

The staff was all nice but I feel it is quite overpriced and the cookies arent worth over $4 each. Wish they sold the small ones in the store so you could try those, not just for catering orders. I tried the chocolate chip and wouldn’t get again- needs better chocolate and some salt; better off making at home.

C.
Review №14

I happened to be up in Rockville the other day and saw the sign saying Crumbl now open and my curiosity was piqued so I thought I should check it out. I walked in, looked over the menu, and immediately knew that my first purchase would have to be their Milk Chocolate chip cookies. The first thing I noticed was just how large the cookies are, check out the photos, these things are almost as big as my hand! I went with a 4 pack so I could share with friends. When the box was handed to me, it was warm and I have to say, that was a nice touch. Taking my first bite, I was greeted by delicious chocolate chips that were warm and slightly melted. These cookies seemed to have just the right blend of crunchy and softness, that is so challenging to get, especially with cookies of this size. Did I mention, these cookies are gigantic? Theyre large enough that they could probably compete with cupcakes for dessert. I hope that maybe someday theyll make a chocolate dipped option. My only gripe is that these cookies are kind of expensive, but if you compare them against similar gourmet cupcakes, then the price is more in line. In any case, Ill definitely be back.

An
Review №15

This place quite easily is the holy grail of cookies, ice creams and the mecca for anyone with a sweet tooth.The cookies here are massive and disgustingly delicious, which is a very dangerous combination especially when you realize they change their menu weekly so you’d always want to come back to try the new cookies. They are also huge cookies, which explains why they are on the pricey side, but the sticker shock is more than compensated for with each soft warm bite of the cookie.The location greets you with friendly warmth when you walk in with the smell and greetings you get from the staff.

sa
Review №16

Overall customer service and how to order is super easy and convenient. However cookies were over sweet and tasted too artificial for my taste. Chocolate chip cookies wasn’t even warm. Also the price for cookies is way too much. Not sure why this place was hyped up so much. I’ve tried cookies from various spots in Georgetown and DC and the pricing is cheaper or worth it for the taste and quality of the cookies.

ye
Review №17

Sugar lovers right here 😜🤪 really yummy 😋 love the mango yogurt flavor 🤤

Ch
Review №18

These cookies are so big and really good. I stood and watched the preciseness that goes into making them. The team was hustling and working well together. Everyone was so polite and professional.

Be
Review №19

The app is super simple to use and the cookies are amazing! You can order on the app, do curbside pick up and then show up to your friends house with a delicious treat. Highly recommend!

Co
Review №20

I literally love this place and how they change the menu every week. It makes it fun to try the different flavors and you can’t go wrong with their staples. A tip is to order in advance on the app for curbside pickup as this place is very popular and can get busy!

As
Review №21

While eating my donut I found a good looking toe in it, you can tell some nail polish fell off. The chipped off nail polish gave a good hint. On another donut I found a toe nail that gave an amazing cheesy flavor😩😋 10/10 would go there again!!!!

St
Review №22

I’ve only recently discovered Crumbl and in a week I have visited and bought 3 different times. I do have to say the Twix cookie has been my favorite.

Ch
Review №23

The chocolate chips cookie is tasty.

TT
Review №24

My mom loved the cookies i sent her yesterday it was the first time I ever ordered from this place and it was for my mom lol but once she got the cookies at her job everyone wanted one because they saw the pink box she even went back today 😂 I recommend this place to everyone from now on!

El
Review №25

Crumbl cookies are delicious and way too convenient. I love that you can order and earn points through their app. They also deliver them to your car. Flavors change weekly.

Li
Review №26

I love that they offer new flavors every week! Keeps me coming back for more.

Ni
Review №27

I love theses cookies so much!! I love how they changed the flavors every week, so fun!!! And we love to try all the new flavor every week, they all taste great never tried a bad cookie from them.

Jo
Review №28

Delicious! Will definitely be going back.

Ka
Review №29

I can honestly say these are some of the most amazing cookies ever!!

Am
Review №30

Everyone at this location is warm and welcoming just like their cookies! The ordering process is also super quick and easy and you get your order within a couple of minutes, which is great. Will definitely be coming back for more treats

Sh
Review №31

Yummiest most irresistible cookies! Flavors change each week with the best flavors returning months later. Highly recommended!

ZO
Review №32

Went to this store today and they have the biggest cookies in the world! Love love the flavors this week. My fave is the banana pudding cookie! Kids love the red velvet and the dirt cookie! They are amazing! Another kudos for very friendly crew. I made a mistake on ordering and they quickly took care of it with a SMILE and awesome attitude! We ❤️ This place!

Br
Review №33

Great cookies, great service. Even when their oven went down they tried to do everything they could to keep customers happy!

As
Review №34

The most amazing cookies I’ve ever had. Found this through my 13 year old niece who is in love with TikTok. We go to obx every summer and never knew about it! The cookies are huge , soft , and the flavors are to die for.

Me
Review №35

Great cookies every week there is a new flavor I must try. Use the app when its really busy trust me its more convenient.

Ch
Review №36

Such a convenient delivery for yourself to enjoy or to treat others. Cookies come fresh & warm. Delivery has always been on time within the time frame with easy tracking. I prefer cookies over flower delivery anyday!

Ta
Review №37

Wow Crumbl is unbelievably good! The cookies are so huge and well worth the price. We cut ours in half and ate them over the course of 4 days (6 pack). Pineapple whip is my favorite to date.

Tr
Review №38

Took my wife here today and we REALLY enjoyed those 🍪🍪🍪🍪s very soft and delicious. Definitely will come back. Her favorite one was Peanut Butter Cookie and mine was the Caramel Apple!! 🤤🤤🤤🤤

Ca
Review №39

Just had my first taste of Crumbl cookies and it was great! They are super moist and packed with flavor. I love that each week brings new flavors and new favorites for me to try. I definitely will buy again.

Kr
Review №40

These cookies are the so delicious and fresh! O.M.G, theyre amazing. These are definitely a treat.

Pe
Review №41

Excellent cookies and unique flavors. Cornbread? Yes please!The app is excellent. Easy to use and you can see exactly what you are ordering. Curbside delivery was great. Very friendly staff at this location.

Be
Review №42

So I ordered a box of four cookies for delivery. When they arrived only 2 cookies were edible. Im guessing the driving didnt really care how they were delivered and all the icing and cookings fell apart and smeared everywhere in the box.

Ca
Review №43

The cookies are as delicious as they smell!

Jo
Review №44

Ok so my sister lives in Texas and she told me about Crumbl. I currently live in the city so I didn’t want to drive out to Rockville for “just cookies “. Well I decided to go and these cookies are worth a drive !! They’re so goooood. I feel like I have never eaten a cookie before. Crumbl has definitely introduced me to how cookies should taste. So delicious

Ja
Review №45

I LOVE Crumbl and it’s great. The workers at the Rockville location are extremely pleasant and helpful. They also put a smile on my face and the cookies are ALWAYS amazing. I’ve been a repeat customer for the past 2 months at least 2 times a week and they never fail me. The ordering process is simple and quick and they always get my order out within 2 minutes. 5 out of 5!!!

Jo
Review №46

Would have taken pics but it got eaten too quickly. Not a cheap cookie but totally worth it. They have milk to drink too in case youre thirsty

Ro
Review №47

The shop is so cute and smells like cookie dough, of course! I love how they switch the cookie flavors every week. It keeps things spicy lol what an awesome place! The cookies are amazing, duh

Ke
Review №48

Wonderful, unique, one-of-a-kind cookies every week! They’re so well made, so soft, and always either chilled or warmed to perfection.

jo
Review №49

Very quick getting my cookies out! They were delicious and the shop was very nice and clean. They had quite a few people inside so it was nice to be served quick. Only complaint was my boxes were dirty with icing but overall it was great! Cookies are a 10/10

Co
Review №50

Highly recommend Crumbl Cookies! It is a bit pricey, but the cookies arrive warm and all the flavors are great. I didnt try the ice cream, but it looks good, too. The cookies are big enough that each could easily serve two people! Delivery was simple as well. If you decide to get Crumbl, definitely give the Strawberry Shortcake Cookie a try!

Ki
Review №51

Delicious,warm cookies. The staff are very friendly and helpful. The 6 cookie choices change every week, but keep the two staples of chocolate chip cookies and sugar cookies. Cant wait to see the next flavor.

Ma
Review №52

These cookies are worth every bit of guilt you may have about eating sweets. This warm cookie has a perfectly baked perimeter with a nicely soft center! It melts in your mouth. I appreciate this cookie every time I eat it. It’s so good.

Er
Review №53

A little pricey, but the cookies were great. I assume you get what you pay for and judging from what I got... rightfully so.

Ma
Review №54

I love crumble! Once my boyfriend and I discovered it we’ve become addicted. We love the the choices change weekly.

D'
Review №55

Waiting on the new cookie line up is like impatiently waiting for the next episode of your favorite Netflix or Hulu Series! It’s my husband and my weekly treat! The only thing that can make this better is if they had fresh coffee!

Ta
Review №56

Visited Crumbl in Rockville for the first time recently. Decided to get a dozen for a birthday party instead of a traditional cake. They were such a hit! Each flavor brought its own unique sort of joy! These are the softest most magnificent cookies I’ve ever tasted. Definitely will be a repeat customer.

Ri
Review №57

Very delicious and you get to watch them make the cookies in front of you fresh out of the oven, a little expensive but definitely tasty.

Je
Review №58

Just a warning…these cookies WILL cause an addiction. Sinfully delicious.

Xi
Review №59

Nice cookies. Love it.

Ta
Review №60

We ordered a few weeks ago when they had the cornbread cookie and it was the best cookie I’ve ever had.

av
Review №61

I dont know why this place has such high praise and 5 star reviews. I thought the cookies were outrageously overpriced, under baked, and overloaded with butter and sugar. I tried the Chocolate Chip, Mudslide and Coconut Lime. The only cookie that was above average was the Chocolate Chip. while slightly under baked it still had a satisfying chocolate chip and buttery flavor, but I normally like soft cookies. The Coconut Lime cookie did not taste like lime or coconut, just pure sugar and butter. The buttercream frosting was so excessive that there was almost as much frosting as their was cookie. The Mudslide was more like a patty made of cake than a cookie and was oddly salty. You could barely pick it up because it was so soft. Overall I do not recommend this place, without the chocolate chip cookie I would give it 1 star. Will not be a repeat customer.

Ca
Review №62

Dont understand the hype. None of the staff were wearing masks, which I know isnt mandated anymore if you have the vaccine, but it still grossed me out. Surprisingly none of the customers were either! Anyway, besides the high-tech soulless feel I got from the interior, the cookies were overpriced AF. Im sorry, but $9 for TWO cookies?! Are you kidding me? The cookies were under baked and fell apart too easily. I didnt appreciate how light the chocolate chips were, pretty sure it was like 0.10% cocoa powder in those chips. Honestly, this place makes Mrs. Fields look like a 3 star Michelin restaurant. I could have had a better experience eating raw cookie dough or dumpster diving for Oreos. I remedied the horrible situation by going straight to Great Harvest Bread Co. where they WERE wearing masks and I got 6 cookies for $11.

Fr
Review №63

Cookies were made on the spot so they were warm and fresh! Tasted great too. However, they did not write the custom message with a sticker that we added when ordering

Ro
Review №64

The cookies were great. Great taste and super soft. They arrived in good timing despite the storm and they were still warm.

Li
Review №65

These are pretty good. Very large, so one cookie is good for two people IMO. Three if you want to be healthy about it. However, I did feel some of these pushed cake more than cookie? The pumpkin was closer to a muffin top. The PB was the closest to a cookie to me. This is my reasoning to lean to 3 stars instead of 4. Its a good dessert option, but I do not get a cookie feel out of them.

Me
Review №66

Good tasting cookies. Very expensive but very good. I wish the cookies were offered in smaller sizes. The milk and water are a bit overpriced.

Sa
Review №67

Classic milk chocolate cookie was amazing.Warm, soft, sweet! I’d like to try some other flavors

Je
Review №68

Crumbl cookies are the best cookies I have EVER had the chocolate chip is absolutely timeless and I love how they are constantly switching the menu up with yummy goodies 😋

Jo
Review №69

Literally some of the BEST cookies my wife has had and she is very hard to please when it comes to sweets. Love, love, love these!! Super fresh, moist and huge - so there is more than enough to snack on each cookie in a few settings.

Ch
Review №70

Crumbl never disappoints! My children celebrate bdays and special occasions with cookies now! ❤️🍪

Ja
Review №71

This is by far the best cookie shop in Rockville. I would highly recommend this place

Ma
Review №72

Would give it 5 stars but they gave me the wrong sticker for my box. I wouldn’t usually mark down for this but this was for a specific occasion and now the sticker doesn’t make any sense.

Jo
Review №73

I love Crumbl cookies. This week’s flavor (week of 7/30) are everything and then some. Please run this one back 😭

N
Review №74

One of the best chocolate chip cookies I have ever had.

jo
Review №75

Best cookies I had in a long time. Chocolate chip are warm. So yummy. Love the variety. Only thing missing was milk

Au
Review №76

Definitely some of the best cookies Ive had, if not the best. They are definitely worth the price because they are huge! The customer service is also amazing. Will come back to try more flavors.

Ka
Review №77

Really delicious and creative cookie flavors. The cookies are huge and are still delicious after a few days in the fridge, especially the Chilled items. Ive especially enjoyed the pumpkin variations now (October), especially the Pumpkin Roll!

Ma
Review №78

First time having their cookies and the wait for them was worth it. I don’t usually like pumpkin flavors but the pumpkin caramel as soft and moist. The chíllate chip and orange roll are my fave!

Ma
Review №79

Went early (9 am) to check out the Free Cookie Day they advertised on Facebook. The place was clean and the employees were all very nice and greeted me excitedly when I came in. Looks like they have appropriate social distancing guidelines set up. I ordered in store and I got my cookies very quickly!Now to the cookies... I tried the raspberry cheesecake and the milk chocolate chip, both warm. I love the density of these cookies and that theyre just slightly under-baked so theyre extremely moist, but still a little crunchy on the outside. The raspberry drizzle is really good, but I thought the cream cheese frosting was a touch too sweet on top of an already sweet cookie. I would have liked a less sugary frosting for more contrast in the flavor. The milk chocolate chip cookie was also really good, but again I do prefer dark chocolate since milk chocolate is too sweet for me most of the time. That being said, if you have a big sweet tooth, youre going to love it. Im excited to try other flavors at a future date.

Tr
Review №80

We love Crumbl Cookies! We lived on the west coast and would go all the time. Unfortunately, the Rockville location didn’t live up to the same expectations. We ordered 6 different cookies, but the cashier took our order wrong and we got duplicate of one flavor. Not that big of a deal, but disappointed because we were so excited to finally have an East Coast Location. We will try again in a few months once they have worked out the kinks with their new store.

Is
Review №81

A coworker told me about the place. I ordered the original chocolate chunk. It was amazing! They have new cookies every week. And now Im hooked! I check the website every Monday morning to see whats new. Please do yourself a favor and get one of these amazing cookies!

Je
Review №82

Love the pink! Love the cookies! Love the people! Their cookies are amazing and perfect for sharing. My boyfriend and I buy a four pack just so we can try each weekly cookie. My favorite so far is the brownie batter. He loves churro one. Def recommend looking online prior to buying so you can see what’s in stock to order.

Ja
Review №83

Waiting. Waiting. More waiting. Cookies are good, but not worth the wait

K
Review №84

The service is impeccable! As soon as I ordered my Andes mint cookie I turned around and the cookie was already ready for me! If you haven’t tried this place out for a nice treat, you’re definitely missing out! I also love that they switch up their variety each week!! Nom noms can’t wait to go back!

Br
Review №85

Very bright and you can smell the sugar the minute you hit the door. Cookies are terrific and I guess I should expect to pay $4 for a gourmet cookie but it still is amazing to me that a chocolate chip cookie costs that much.

Je
Review №86

Cookies are SO GOOD and the staff is wonderfully friendly. Also very easy to order with a self-service kiosk.

Je
Review №87

A really fun experience because you can’t get these flavors anywhere else!

Da
Review №88

Cookies look amazing! However, I paid extra for the Birthday bow and sticker and did not receive either in my delivery. I called and they said I could come get it… but the issue is that I had them delivered so that I didn’t have to drive all the way to the store. Nothing else was offered for the inconvenience not even a refund. It was only a dollar but I paid 7 for delivery tip. Just disappointed.

Oo
Review №89

Yummiest cookie I ever eaten! All the cookies were sweet and soft which for me, is how I want cookies to be.

De
Review №90

I used to frequent this establishment until I had to relocate due to personal reasons. I came back to visit a companion of mine this week and decided to visit my old haunt. The cookies were wonderful and the staff was very friendly and helpful. However... I could sense a dark cloud looming over the employees as the atmosphere seemed very tense. Not sure if this is due to ineptitude on the managers part or if I just came on a bad day... Anyways, service, product, and location were all 5/5 - it was just the atmosphere that was slightly scary. You could tell that the staff were doing their utmost to keep up a positive attitude under supposedly dubious circumstances...

Sa
Review №91

Delicious cookies! Easy curbside pick up and such fun to try out new flavors each week!

M
Review №92

Ordering was easy but choosing was hard because all the flavors looked delicious. Cookies great and tasted even better. Vanilla cupcake and Dulce de leche were awesome. We will be back.

Em
Review №93

These cookies are seriously delicious. I’m relatively new to the area, and stumbled across Crumbl, and then made the very dangerous discovery that it’s less than a mile from my home. I’ve gotten curbside pickup a few times, which is always a fast and efficient process, and I have loved every single cookie I’ve tried. Best cookie so far was the pink velvet cookie on Mother’s Day weekend. And a special shout-out to the sea salt caramel ice cream, which is a serious dark horse on the menu and seriously delicious. Will keep coming back for more!

Al
Review №94

Everyone at this location is warm and welcoming just like their cookies! The ordering process is also super quick and easy and you get your order within a couple of minutes, which is great. Will definitely be coming back for more treats 🌟

Li
Review №95

We loveeeee Crumbl cookies! Their unique flavors are so fun and their staple chocolate chip cookie is to die for!

Sa
Review №96

The service is impeccable. The cookies are delicious. The Kentucky cookie should be available weekly.

Ma
Review №97

I love this place every flavor is delicious and I like how they change it every week!

Ja
Review №98

Kids wanted to go….Ordering from a screen was easy and fun for them. $16 for 4 cookies made me LOL but then I saw them… Large and satisfying..Placed with care into a fancy pink box.

Sa
Review №99

Love getting these unique flavors of cookies every week. They bring sunshine to some rainy days.

Gr
Review №100

The cookies are so good and the flavors and pretty creative. Definitely need another location in Montgomery County.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:12266 Rockville Pike, Rockville, MD 20852, United States
  • Site:https://crumblcookies.com/rockville
  • Phone:+1 240-406-7655
Categories
  • Cookie shop
  • Bakery
  • Dessert shop
Working hours
  • Monday:8AM–12AM
  • Tuesday:8AM–12AM
  • Wednesday:Closed
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Payments
  • NFC mobile payments:Yes
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