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Quick Tires LLC
5481 Randolph Rd, Rockville, MD 20852, United States
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Quick Tires LLC
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Ju
Review β„–1

02-10-2020I came here for repair my tire and they made it very well. They took less than 20 min repairing it and all was good. Lady at the front she’s very professional and she understands for any concern, also, workers are very polite and respectful. They clean my trunk and place the temporal tire on his place. Price was $15 and fast service!!! Will come again in the future πŸ‘02-24-2021This place still have an amazing customer service. Very quick service and what I most love is the price $15 to repair the tire. I repair my tire a year ago on this place and my tire still working perfectly. I recently came for a repair on a different tire, and was surprised they still have tha same price and the great amazing service. I recommend this place to everyone.

Pa
Review β„–2

Had a nail in my tire, friendly, affordable, and quick service! Great tire shop! Id definitely come backThanks!

Pa
Review β„–3

I got my tires changed and they did a good job at good price.

O.
Review β„–4

If I could give 0 stars I would. I went in to figure out why my back tire was shaking. I was told that my tire rim was bent and needed to be replaced. When I went to replace my tire rim, that mechanic discovered that Quick Tires had screwed the bolts on my tires too tight and 2 lug nuts actually broke off. This means my tire was shaking even more than when I brought it into them.To get Quick Tires to take responsibility for their poor workmanship and fix my tire, was like pulling teeth. They initially said they would fix it and when we showed up the owner started claiming that my brakes looked new and someone else spoiled the tire. He demanded that I come back yet another day with a receipt for my brakes before he would fix the damage to my tire. I eventually returned with the receipt and it took them hours to fix what should have taken minutes.If you want HORRIBLE customer service and service that will actually damage your car, pls go here.Oh and by the way, we found out the rim wasn’t even bent. The tire just needed more weight!! So not only did they spoil my car, they got the diagnostic wrong. RUN AWAY!!

Ch
Review β„–5

Great service. Need 1 tire fast and reasonable price

Pa
Review β„–6

This place was excellent. I bought my own and then Quick Tires did the mount-balance and alignment.

Wi
Review β„–7

Great place , never disappoints me. The secretary is really helpful.She always gives me free juice when Im there.

La
Review β„–8

They are going very pricey, every time I come price go up 5$, they charged me 20$ for a plug on a flat tire and they wanted 40$ for a patch almost a price for a new tire. I called rockville tire repair and they said its only 25$ for a patch on my 17 tire they dont offer plugs. After more than 10 years as a customer I think its time to change were I fix my tires.

Ad
Review β„–9

Very slow, old equipment, be prepared to be there for a couple of hours for simple jobs!

Dy
Review β„–10

Great service best place to go to around glenburnie!!!

Jo
Review β„–11

Cant take away the fact that these people are very friendly and do an affordably good job.

Lu
Review β„–12

Great experience! I bought some aftermarket wheels for my car and I called them to get an estimate on putting the tires on the wheels, balancing them, mounting them on the car and taking my original TPMS sensors on my old wheels and putting them on my new wheels and the lady was very professional and transparent about the pricing and the process they would undergo. Upon completion I was very satisfied with the outcome. Not only did they do a great job putting on the wheels without damaging my rims but they did it fairly quickly as well. Will definitely be returning for any tire needs.

Ur
Review β„–13

Kinda slow. There was nobody in front of us and after we been said our car is going to be in and out in 20min, it took 45 for some reason. They are very affordable though.

Ur
Review β„–14

Very slow. Came in for simple tire repair and took them over 40min to fix it. I forgot to mention there was nobody before me. Decent pricing but slow.

Du
Review β„–15

Good group of guys, some barely speak English but they know their work.

Lu
Review β„–16

This place is awesome! We are from out of town and had no clue where to go, we went in to quick tires yesterday to get a tire fixed. They had it done within 30 minutes, and were so incredibly nice. They even pulled the car up for my daughter who is injured. 5 stars, highly recommend

As
Review β„–17

The receptionist lady who lacks knowledge on their products and services. The technicians were polite and friendly. Dont carry a great selection. Could do some repairs at the place.I might not be coming back unless some minor repairs with out and option for me.

Ed
Review β„–18

Luis fix my tires super fast

SJ
Review β„–19

Very fairly priced shop. Sells used tires and buys tires/rims. Very efficient workers. Customer service could use some improvement.

an
Review β„–20

Great staff! Great service! Quick to find my problem and fix it.

Ma
Review β„–21

This place is great to get new and used tires. Their service is awesome. Very friendly staff, and great customer service

ka
Review β„–22

This is my go to tire place, Iv been coming here for years. Quality work, reasonable prices, friendly staff.

Jo
Review β„–23

Great Price.Half the price of what I paid at Costco. Indeed Costco gave me a brand new tire but the size was wrong. Quick tires gave me a great customer service., I asked the tires to be shown first and provided me a price before installing them. They were straight to the point and completed the job in 45 minutes.Josue.

Jo
Review β„–24

Gave it a shot because of good reviews but had a bad first experience. I was told a price of 10$ per tire for installation and a wait time of 40 min. 2 hours later and they’re still not done. I call and they informed me the my rear brakes do not work? If they worked perfectly fine before I got there why wouldn’t they work after? And how come they are touching my brakes when all I asked was for a simple tire installation. Once I get there instead of the 40$ I was expecting to pay they wanted to charge me 100$. Thankfully they fixed that. But once I got my car back I asked for my old tires back because they still have a lot of life left. Man brings me bald tires that aren’t mine. Just when I thought this experience couldn’t get worst, as I drive off the front of the car is making grinding noises. I stepped out and see that my dust shield was hitting against my rotor. Wasn’t the best experience for me.

Se
Review β„–25

I was quoted a price that changed once it was time for me to pay. I asked to lady at the desk why did the price go up. She responded with Your tires are heavy. Which should have been mentioned during the quote. They also made it seem like I was causing a problem due to there misquote. They eventually charge me the price they originally quoted me.Also, I felt very left out of the conversation about the service that was needed for my car. There is no problem speaking your native language. But you must be able to communicate what is needed to the customer so they understand. I felt like everyone was talking around me about me car.The level of costumer service was sub pare, and everyone had an attitude with me because of their misquote. Disappointing experience!

Sh
Review β„–26

They are great to work with. Have all sizes stocked and staff ready to assist you. Been coming here for years!

Se
Review β„–27

Super fast service. They were busy but I was still able to leave the place earlier than expected. Reasonable prices, wide range of brands. Very polite people too. May be they just need to be a little bit more organized (someone to welcome/guide new customers)... then the service will be Outstanding. I would still recommend!

Jo
Review β„–28

Awful balance job the two times I did there for a VW Jetta, had to do it somewhere else and spent $40 again

Na
Review β„–29

Camila B is awesome. She is honest fair and very kind to her customers. She was honest from the moment my dad and I went to quick tires. She was the one changing the tires and selling tires. Later on we realized she was the owners daughter. I was shocked to see how humble and polite she was. She had many other employees there yet she was handling the labor and sales. She truly is a genuine human being. Thank you Camila for the honesty and customer serviceSamad Cassim

Ed
Review β„–30

Good quick service. Thought I was going to need a tire but they let me know all I needed was a rim seal and air. Honest place. Will go back again.

Te
Review β„–31

Kinda slow Tire...not quick

AL
Review β„–32

I called Quick Tires for an estimate to remove/install and balance tires on 18 wheels. Over the phone quote from mechanic was $35/wheel. Next day, I came in and the receptionist said that it will be $40/wheel, probably because of the car make and model. I called couple places in Rockville, while the receptionist was trying to reach someone to confirm the price. Finally, after 15 minutes of wait, I left and did the service at another place for $20/wheel. I was a returning customer at Quick Tires, from now on, I will stay away.

Ky
Review β„–33

Fast, accommodating, fair, and friendly. Had four tires that I already had mounted and balanced while I waited. Called at noon, got there at 1:15 and was out by 2. I didnt need alignment but noticed that they had a top-of-the-line laser alignment machine. Highly recommended.

Ga
Review β„–34

The people who work there are very friendly. I always take my car there, and I never have problems. 5 stars and would give more.

Be
Review β„–35

Chipped off my paint putting the tire on and stated the rim is not damaged because its not scratched.. 0 stars and avoid if you actually value paint on your rims. Terrible experience..

Vi
Review β„–36

Very helpful staff that is attentive. They are honest and do quick yet very good work. Multilingual staff speaking English, Portguese, and Spanish. Reliable and quick service when you need it.

Th
Review β„–37

My tires were leaking air and I was told it was tps by a friend mechanic so i decided to take it to Quick Tires. They told me they cant find any leak and charged 20 bucks for just looking at it . WTH! Then I took my car there before for tie rod replacement and it took them 3 days to replace. They are not mechanics. I recommend to everyone buy your tires and take it to another mechanic.

Sh
Review β„–38

Every experience has been wonderful. Their prices are always reasonable, they have a friendly staff. Not only do they sell tires but they have a full automotive repair shop. I will definitely be going back

An
Review β„–39

Very Knowledgeable and Professional. Came here for one tire used tire and they did a nice Job! Tire was used but had about 90% tread left on it! Im a happy Customer!

Ro
Review β„–40

Ive been here twice and each time they were quick and honest! They offered me a wide range of options for tires of different quality, and do not offer any pressure to choose the more expensive models. The staff is thorough and courteous, and they even filled my spare! I have recommended this place to family and friends in the area.

Ky
Review β„–41

These guys screwed me over big time I had tire lock lug nuts that I said needed to be removed and they told me they could remove them 1hr later they told me they could not so I went to another mechanic and he told me they had messed up the lug nut tire locks so bad that now it is going to cost over $400 to get them removed, because quick tire butchered them so bad and did not leave a grip on them I am considering taking these guys to court over this issue this is just ridiculous. I would advise anyone not to go to this place for tire service unless you are tiring to get screwed. These guys clearly do not know what they are doing and because of that I am out hundreds of dollars. Shame on you Quick Tire see you in court soon.

Mo
Review β„–42

This place is amazing. I came in at 6 p.m. and was out before 7 for an install of 4 new tires. Plus they fixed a burnt out headlight for $15. The best people around. THANK YOU!

No
Review β„–43

Nice guys good jobs good prices excellent buy recomend for everyone

Ma
Review β„–44

Solid prices, friendly service and very helpful. I replaced two tires with brand new ones for my Toyota Corolla 2009--$45 each. Sweet.

An
Review β„–45

Prices were far too much for the 2 loose tires and wheels I brought them. They didnt even need to take anything off a vehicle. Just mount and balance 2 tires. The wheels I brought them were brand new (fresh out the box) and they scratched them to hell. I dont mean superficial blemished, they went through the powder coat on the wheels. Only reason Im even giving them 2 stars is because they were able to start work quickly, but at their cappy prices and work quality Ill take my business elsewhere.

Ka
Review β„–46

I NEVER write reviews! I feel compelled to do so for QT. I was very impressed with the service I received today and the price was extremely right! I called to make sure they had the tire I needed, went there during my lunch break and was out in under an hour. The reps are very friendly and customer service oriented. Im going back next Friday to get my breaks done!

Jo
Review β„–47

Very professional staff, but not so friendly. Very quick service, but not that cheap. I could have gone to NTB and paid less, but Im sure I would have to waited much longer. But I will still stop at quick tires if Im in a hurry.

Ch
Review β„–48

Getting tires on the car has never been easier. I was very impressed. Good selection of new tires, they even had a matching pair of used tires that had a ton of tread. The price quoted on the phone is exactly what I payed when the work was done. They didnt try bait and switch like other independent shops I had been to, nor did they try to upsale like corporate stores. And they were incredibly friendly on top of everything else. You might have trouble finding the place if not paying attention. The sign up front is kind of small. They are behind the cleaners, you have to pull into the same parking lot.

Ro
Review β„–49

Quick service, did a great job mounting and balancing my tires at a good price.

Mr
Review β„–50

Tire was slightly over priced for a used.. the manager would not budge a penny.. also their wheel balance caused my car to bounce, this indicates poor balance job. I took the car to be re balanced some place else the next day and magically NO bounce. The workers in the back are VERY nice. Overall not a bad place. I will return.

Da
Review β„–51

Awesome job! Very unassuming shop. I was in and out in 30 minutes with four new tires at a good price. Will recommend to friends.

An
Review β„–52

Great place, very nice and professional. I was seen right away and they figured out my tire issue in no time when another place couldnt and for less money.

mi
Review β„–53

They are very helpful. They take walk-ins. They do NOT require you to have new tires. They have a bunch of tires you can buy same day as needed. I will be their customer again whenever the need arises!

ad
Review β„–54

I got a used tire from this place then after two weeks i saw a small bump on the side of the tire.i also check the tire closely and saw cracks all the way around that used tire.its not safe to drive with this and it can cause more serious problem.dont buy your tires here..it will blow out!good thing i check my tires once in a while.Quick Tire = tires gone quick

Ma
Review β„–55

The guy who put the defective tire on my car was super friendly and quick. However, when the tire blew out a week later, I was told that they would not honor their 30-day warranty. They wouldnt even give me so much as a discount on a new tire.This business does not honor its word. Its not worth the chance.

Ka
Review β„–56

Excellent professionals! I feel safe with them taking care of my car! Their price is fair as well!

Sa
Review β„–57

Love this place, reasonable honest quick service

do
Review β„–58

Very Courteous, Timely & THOROUGH, Plus Considerably FAIR Pricing

Bu
Review β„–59

I have been going here for a while now. Took one of my food trucks here to get a tire also. Cool staff and they make sure the job is complete.

Br
Review β„–60

Professional staff; affordable tires.. this was a great deal a quick new used tire for my 2011 Toyota Camry xle

Ne
Review β„–61

I am not too impressed about this and place... They never have the right tire I am looking for. On top of that, when I found my tire and still wanted to give them my business, they want to charge me double. $35 to mount a single tire is absolutely unacceptable.

C
Review β„–62

I spent $500 at this place, on brand-new tires. Thats including a tire alignment. After one week all four tires started to wear on the outside, I went back to discuss the issue and was immediately started getting the runaround. I took the car to Goodyear and was told that the alignment was either done wrong or not at all I would not take your car to this place.

Er
Review β„–63

Found this place today when my tire busted from hitting a pothole in DC and needed a fix. Gave them a call and asked if they had my tire. They did so I had my car towed to there after work. It was great that they allowed walk-ins, or else if I had tried and gone to Merchants the earliest would have been next week. Service was very quick. Overall, a friendly environment despite it being in an alley looking place. Tire balancing and rotation cost $40.

Ra
Review β„–64

Stopped by today for new tires, great pricing and great customer service. Definitely worth checking out if your in the market for new tires

Ed
Review β„–65

Got a price over the phone to replace 4 tires that I already had, was what I paid. Did the same thing with Merchants up the road for some other tires last week and was blatantly ripped off.Some of the staff here has limited English but some no issues, just FYI, but everyone seemed nice and friendly and the shop was clean and organized.Another person noted an alley look. Unfortunately another business went out of business years ago and there are a few abandoned cars in the shared parking lot....

Lu
Review β„–66

Very nice people, fast service and great price!

Jo
Review β„–67

Quick and friendly service. Some reason I keep driving over nails, Ive been here three times over the past several years, always without an appointment and always serviced in a very reasonable time at a very reasonable price.

Ar
Review β„–68

Very kind and professional people the front desk lady very accommodating the tire we install was Incorrect no. we went back and ask to change they did it without charge Best experience and fair prices.

Ol
Review β„–69

Horrible experience, don’t go if you need mechanical work done and value your time.

Ro
Review β„–70

High work quality and good price , this is all we need thanks quick tires team for the great job

An
Review β„–71

Dishonest, and often times super slow.**update** 1/7/19**I dropped off a vehicle to get valve cover gaskets and two belts replaced. Was told it would be two days. It took them **6** days. I drove the car home and noticed the car was throwing check engine lights and the engine sounded louder than normal. When I got home, I put on the OBDII reader and found a lot of vacuum leak errors. I opened the hood to see what was up and thats when I got a surprise. The mechanic forgot to put back all the engine covers and some other parts that Im not sure whats missing yet. The owners daughter Camilla (general manager) let me drop off the car and avoided calling me for a whole day until I called them to ask what was up. She wanted me to talk to the mechanic who doesnt really speak English (only Portuguese), who claimed it was already missing. BTW, these mechanics are definitely not ASE certified although they put up ASE certificatesNow I have to bring the vehicle to Lexus to figure out what parts are missing (hoses are hanging with nothing attached to them).The minuses of this places are heavily outweighing the pluses, so I have to redo my review and thumbs down on this place which Id hate to do. I really wanted to find an affordable local place but I no longer have trust in that theyll do the right job which is paramount in a mechanic. I gave them multiple times to right the wrong and to take responsibility for their mechanics. They ignored calls until I physically drove over there to confront them. Conveniently they started to ask whos calling, when they previously did not ask. And somehow Camilla was out when I was parked in their driveway and could see her talking to a mechanic. That was the final straw. Will be cancelling my charge and taking them to court.***old review from 2017/2018***Finally found an affordable place for wheel mounting, tire repair, balancing, alignment and light auto repair (brakes/engine mounts, steering pump, alternator). In Texas, we had this great hispanic owned shop that we missed a lot, but this Portuguese owned place is really growing on me (workers all speak Spanish though).Ive dropped off a few vehicles here in the past few months for simple things and they get done (but always late). They are a no frills shop. Mistakes do get made, but they will eventually get fixed if you press them on it (minor annoyance). The prices are decent, though Im sure if you shop around, you can find cheaper, but its close to my office so Im not shopping it. You can bring your own tires even, or use their collection of used (or new-via wholesaler who drops it off with them during the day).You can wait (LONG wait sometimes) if its simple like a patch or plug, or if its more involved like alignment/engine work, then drop it off (they did my truck alignment and even though they couldnt align it correctly, they still charged me. Annoyed, but at least the steering wheel was straightened even if the alignment still pulled a touch). They were flexible enough to hold onto one of my vehicles for 5 days while I was out of town on business. Customers who come here expecting Mercedes Benz level of service will be disappointed. No car wash, coffee machine, etc... You get what you pay for here and its a low cost, but seemingly decent service.I did have to bring a vehicle back **twice** as the plug failed, but they patched it with no extra cost, though one of their techs didnt fess up to a bad plug at first and tried to blame the valve stem (cost me extra). Seems all companies do some run around stories...but it was ultimately fixed.

Lo
Review β„–72

Management and employee are not friendly if they didn’t know you.i’ll waited for a long a time.and then 3 costumer arrived that they known because of the language they talked I’m not sure if spanish or latin.they fix their cars first.i don’t recommend this shop.

St
Review β„–73

0 Stars, 0 Stars, 0 StarsI really wanted to like this place, as it was recommended by a wheel guy I know...I have 18x8.5 wheels on my Volvo S60R, and already had the front 2 damaged by a differnt tire place on install. Quick Tires (Alex) said they could do it no problem (05/07/2018)My fault for not checking before leaving...Alex damaged the rear 2 wheels during install, not a little, A LOT!3 long section along rim of scraped up/missing powder coating.The other had minor damage to powder coating. Neither wheel had damage prior to Quick Tires, as they are ONLY 1 year old summer wheels/tires and sat in my basement all fall/winter of this year.Upon cleaning them this morning (05/08/2018) I noticed the damage and immediately called Quick Tires. Wouldnt you know, Alex answers and tells me this damage was already there when he installed the tires.Classic case of denial by the person who did the work - You did this, No I didnt. After 3 or 4 polite exchanges, i asked for the manager since I obviously was not getting anywhere with Alex.Come on, Man up Alex. you did it, make it right!Wouldnt you know...Managers not in call back.$35/wheel = $70. Paid $70 for damaged wheels and no recourse.At least the 1st tire place (which I wont name) were honest and took ownership of the damage. I was given the option of discount on tires or bringing back an invoice for the wheel repair.Not Quick Tires! Denial, lies, no responsibility, and no manager to be found!STAY FAR, FAR, FAR AWAY FROM THIS PLACE.Sleezy B.S. business.

Ta
Review β„–74

Very good service I was able to get a good tire for a reasonable price

Ch
Review β„–75

Not much space for parking, but good service and a fair price.

Th
Review β„–76

Did a quick patch job on my tire that had a nail in it.

Zu
Review β„–77

Excellent work, I will recommend it to anyone who need any car work.

Ju
Review β„–78

Super unprofessional. Took a huge chunk of paint out of my rim and claimed it wasnt a scratch, so they dont have to pay for the fix.

cl
Review β„–79

Very disappointed I bought used tire 2 month ago. The tire explode. They dont care about. Just money. New tire or old tire you guys most have Responsability. If the tire got flat. Ok. But explode. Im not happy. So. Never deal you this guys again.

Ge
Review β„–80

Quick, straightforward, reasonable & honest. Checked my tire, found the nail that was causing the slow leak, fixed for a very reasonable price - nice folks too!

Ma
Review β„–81

Long wait was worth it. Another tire saved by the professional crew of the quick tires

Be
Review β„–82

Incredible service! Fast, friendly, and great prices

Ti
Review β„–83

They quickly and cheaply handled a screw in my tire.

Jo
Review β„–84

Dont do any good job there, you better look for another tire shop

Ba
Review β„–85

Great service and prices.

Ph
Review β„–86

Friendly staff, reasonable prices, and quality work.

WA
Review β„–87

Professional staff, good price, friendly service, fast service!

Ke
Review β„–88

They are very friendly. The price was good and service was quick.

Aa
Review β„–89

Great service, clean shop, and informed mechanics.

Vi
Review β„–90

Awesome customer service great tires and mechanics

Ci
Review β„–91

Always friendly and fairly prices

Na
Review β„–92

Very quick and affordable prices, love them

A
Review β„–93

Excellent, kind, affordable, and quick!

Or
Review β„–94

I been there 30 minutes and nobody.helped me.

Jo
Review β„–95

Poor customer service! Was standing for 15 mins and no one even bothered to say hello or can I help you.

Ma
Review β„–96

Awesome service great people!

Ja
Review β„–97

Quick and good price for a plug.

JC
Review β„–98

Very good services and good prices!!

da
Review β„–99

Grate service and good people

Ch
Review β„–100

Great quality service.

Information
31 Photos
100 Comments
4.2 Rating
  • Address:5481 Randolph Rd, Rockville, MD 20852, United States
  • Phone:+1 240-669-7604
Categories
  • Brake shop
  • Tire shop
  • Oil change service
  • Used tire shop
  • Wheel alignment service
Working hours
  • Monday:8:30AM–6:30PM
  • Tuesday:8:30AM–6:30PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:9AM–4PM
  • Saturday:Closed
  • Sunday:8:30AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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