user
MB Automotive Services Inc
11874 Coakley Cir, Rockville, MD 20852, United States
Appearance
MB Automotive Services Inc
Comments
Ke
Review №1

Highly recommend and deeply appreciate this shop! I called them about 15 minutes before closing with a coolant issue, and they graciously took a look and helped me out immediately! They also gave me some advice on the best steps to take for my car moving forward. I couldn’t be more thankful for their help.

Gi
Review №2

MB Automotive is excellent. They always take care of me and ensure that I stay ahead with preventive maintenance. The entire staff is friendly and always follows through. I drive out of my way just so that they can take care of me and my vehicle (Range Rover). They also did excellent body work on my vehicle after a recent accident. It looks brand new!

Br
Review №3

I have the best experience each time I visit. The mechanics here are professional, thorough, and friendly. They go out of their way to be sure you understand all that’s going on with your vehicle. They are genuine and trustworthy. I truly appreciate this shop!

Pa
Review №4

Absolutely love the people at MB Automotive Services. Weve been taking our cars here for many years. The team is very knowledgeable about foreign cars (BMW, Land Rover, Porsche, Jaguar) and domestic (Jeep). Theyre extremely respectful, honest and always ready to listen to the issues were having when our cars need service. I cant say enough good things about MB Auto--Highly recommended!

Th
Review №5

MB Auto is the best service shop hands down. Imal, the manager is extremely knowledgeable, efficient, honest, and very professional. I am extremely satisfied with the service. I do not trust any other shop with my C350.

Ve
Review №6

This is a great repair shop. I highly recommend it. Although I live nearly an hour and a half away I will continue to go there. You don’t find competent and honest mechanics anymore. This shop is part of a dying breed! Try them and then thank me later.

Da
Review №7

I could have written this review awhile ago but I wanted to see how the car faired after a big overhaul. MB brought my 2008 BMW 335i convertible back to life I was going to junk it but MB came to its rescue. It needed both turbos replaced as well as the heater box and its related AC components. All expensive and time consuming operations. MB also replaced ignition coils and injectors and various other parts. All in all the 13 year old car is mechanically fit. MB worked hard to get the work done at a price that the cars age justified.

Ya
Review №8

Patrick helped me on some common issues to look for before I purchased a used auto which I appreciate very much. Great company, will use them for my services going forward.

Ri
Review №9

Went very smoothly, I was a first time user and they kept me informed as well as explained in detail what was done. I was also shown pictures of what was done, and what may need to be addressed in the future, they have earned my business.

Aj
Review №10

They say that it’s hard to find a good and trustworthy mechanic, but I found one and I am thankful. Imal and his team have been a huge asset and I will take all my cars to him going forward.

To
Review №11

I brought my 2009 Mercedes SL600 in for A Service (oil, lube, filters), replacement of radiator, repair of leak in hydraulic fluid lines which raise and lower the hard top convertible roof and transmission flush. Imal had to track down a very scarce part, found it and picked it up himself. They did excellent work.

Ma
Review №12

The service was great and the mechanics explained everything to me in detail. I was also given a quote for all of the repairs before they started and my truck was delivered back to me on time. I would refer my friends and family to MB automotive.

Ma
Review №13

Professional, courteous, quick, inexpensive. Highly recommend.

He
Review №14

I have used MB with both of my cars, one a 2002 Range Rover and one a 2016 Mercedes wagon 350. They have provided excellent service on both. Very professional, and I trust they are always giving me fair and reasonable prices for parts and labor. Additionally, they explain in detail each cost and why before going ahead and charging me. I definitely recommend them for excellent service!

Ra
Review №15

Although the job I needed done was strictly cosmetic, it was completed timely and accurately. They were both, friendly and professional...and are passionate about their work. I look forward to doing business with them again and would recommend a friend.

Mi
Review №16

Patrick took the time to discuss some future work to do on my car and his team did a great job on the oil change for a diesel car. The work was done at a great value compared to the BMW dealership and they used quality parts and oil.

ja
Review №17

My first time going to MB Automotive yesterday. The excellent reviews I‘ve read about them before hand are well deserved. Waiting area is clean with several leather chairs and magazines. The garage, hardware tools, and diagnostic tools are kept clean and orderly. Owner was friendly, and takes his time with you. He went over some leaks found and explained what happens if you wait too long to fix it. They have several loaner cars available. If needed, you have to let him know ahead of time. Last by not least, the price they charge is very fair (not only compared to the dealer, but other similar garages that specialize in European cars). This will be my new „Go To“ place for all my Mercedes car needs.

Ta
Review №18

I love the service provided by this company. Perfect service and costs are very reasonable. I will never take my vehicle anywhere else unless this location goes out of business. That’s the only reason.

Mi
Review №19

Theirs no other place Id take my car to, my experiences have all been the same..Great, keep up the good work.

Ro
Review №20

We have had our BMW serviced at MB Automotive for several years and have always been satisfied with their work. Major factors that contribute to our satisfaction are their technical knowledge and our trust and confidence in their honest recommendations. This is not a cut-rate repair shop, but believe their prices are fair and not overpriced.

Je
Review №21

Superior service at MB Automotive! These guys are the real deal. Theyre communicative, make sure youre satisfied, never freak out if you want something explained and are always on the ball when it comes to cars. Highly recommended.

Mo
Review №22

Outstanding service. Imal, Patrick and their team iare master technicians. They are honest and stand behind their work. In the last 5 years with them I have never had a quality issue with their service. Imal repaired my S500 Mercedes A/C even after I was told by experts that I needed to replace the entire unit saving me a big bundle!! Recommend MB automotive for honest and quality service.

Te
Review №23

We recently had the ice storms and I could not drive my vehicle with no heat. Now my heat is working and windshield wiper fluid as well. I feel veyr safe now that they made the repairs needed. Everyone there treated you very respectfully and keeps you informed. Unlike most mechanics, MB Automotive has loaner cars available on site! Very impressive!Teresa

Em
Review №24

Work always performed to a high standard, on-time and reasonable price. Have used dozens of times. Never disappointed.

La
Review №25

Great customer service and work. I have been using MB Automotive since 2015 and always impressed with the quality of their work. My model is a 2001 and runs great!

Da
Review №26

Great job repairing the old ML350 after the guidearm popped off. Also idenfied other necessary repairs and fixed improperly connected emergency break cables for free. Only small mistake was that they forgot to patch a tire after they found a nail. After the tire showed signs of the leak I took it back and they immediately fixed it. Only took a little over a day to get it all done.

Se
Review №27

About Half of cost dealer charge. OEM product. Great communication.FYI - Will not install any part from outside vendor nor generic part due to 2 year warrenty they offer

Ia
Review №28

Patrick is very friendly, and keeps you updated on your car. They offer towing and temporary ride replacement services which is sweet. I’m not a “car guy”, but they seem to do good work.

Da
Review №29

Excellent service! I was new to the area and happy to give MB my business. The entire team is incredible to work with. They completed the brake replacement on my Audi in the same day. Having loaner cars as well is a nice touch and matches a dealer experience for the vehicle brands they service. Again, very impressed from start to finish. They will be my default service location for my Audi needs.Thanks again!

JT
Review №30

I bought a 2010 Mercedes ML350 from an Audi dealer. It was immaculate and high mileage with no warranty but did have a sterling Euromotorcars maintenance history (my previous Benz dealer). During week two, the “Brake Ware!” light came on, and I went to MB Automotive, whom I did not know. Front desk manager Imao was beside himself – I was both surprised and impressed. “You must take this car back at once: no way the brakes could have passed inspection and also a leaking shock, warn rear brake bale, broken coil spring, and more - this isnt legal!”. They immediately fixed everything for a good price. Audi insisted no-fault and said my used car passed inspection. Two weeks later rear door hatch stopped closing – my car wouldn’t lock. MB Automotive ordered a new latch that oddly did not work; they ordered a second latch that seemed faulty and then after hours unrelenting mechanic, Edwin came up with a new idea – he fixed it! The next part is essential: upon my first arrival, Imao escorted me into the bay and advised me to photograph the inspection deficiencies; I also stored the brakes in a bag sealed for chain of custody. I presented my MD AG letter and blaring evidence to the Audi GM and walked with $3,100. That more than covered everything – the car is great now. MB Automotive is as authentic as it gets. They are experts, experienced and obsessed with ethics and taking care of their clients. Shops like this dont exist anymore. Fully recommend.

Di
Review №31

I was considering a used car purchase but before doing so I had MB Automotive look at it and I’m so glad I did. They did a thorough inspection and while I loved the car it turned out not to be the right purchase. Something I wouldn’t have known without MB Automotive and for that I’m grateful.

Zu
Review №32

Great service and quick turnaround, all at reasonable price. MB was able to provide a quote for repairs and complete the work the same day. Highly recommended for anyone looking for a reliable and affordable option to dealers.

Le
Review №33

They are always very upfront and will work with you on whats best options for keeping your car running smoothly. I remember once the owner told me I fix cars right the first time so you dont have to come back. That made me laugh cause I have never had issues with any work they have done. So they did it right the first time and only had to see me for new issue

Th
Review №34

Our vehicle needed extensive engine repairs. We no longer trusted the dealer to perform this work. We took our vehicle to MB Automotive Services. The team at MB Automotive carefully reviewed the problems with me and showed me in detail. They needed some additional time to determine all of the problems. I then met with them again and they reviewed the proposed repairs with me in detail and presented a written estimate. The vehicle was ready when they promised. They made the repairs that they indicated and performed some additional work above an beyond. We are very pleased with the outcome of the work they performed. They really know what they are doing and understood the problems and required repairs to our vehicle. In addition, they took very good care of our vehicle while it was in their care. They really care about the quality of their work and want their customers to be satisfied. We will be taking our vehicle back to them for future service work.

Ca
Review №35

Great customer service. My car runs well! I have just found a new service team.

Je
Review №36

We having been clients of MB Automotive for over a span of almost 20 years and have had three Mercedes and one BMW serviced at MB. It is always a pleasure working with Patrick and Imal, both whom are honest, trustworthy and possess a strong work ethic. We would not consider having our cars serviced elsewhere. Highly recommend. Jennifer F.

Je
Review №37

As always MB service is very good, Ive been a customer for many years and I would recommend anybody for good service.

AM
Review №38

Always professional. They do a wonderful job. They take you through everything, explain what needs to be done. Very happy with the service!

Co
Review №39

Thorough and educated advice. i felt the team did an effective job at a reasonable price, with the added surprise of cleaning my car,.

Ti
Review №40

This is a very friendly garage, excellent service with a smile, and good quality. Overall great value - i had an after market installed into a Cayenne ehybrid. Imal provided good service. It reminds me of my interactions with Tom and Ray Magliozzi, Click and Clack, from NPR Car Talk, in the 1990s in Cambridge. Honest business, very frank, and good quality. More convenient here, credit cards accepted, Tom and Ray would take only cash! I will definitely be returning.

Na
Review №41

MB Auto Service is top rated. They provide A+ customer service, are efficient, trustworthy and knowledgeable. MB is my go to for all my auto service needs.

Jo
Review №42

MB Automotive Services is the BEST. Flexible and trustworthy. I have taken my Audi there for 5 years. So easy to work with. A great company who care for their people too.

Al
Review №43

Patrick was the most helpful business owner I’ve ever met. My license plates expired whilst my car was in his shop. He organized my connection to a registration business in Gaithersburg, he went out of his way and had the car emissions tested, and after pick up when I discovered an issue with the ac motor took the car back and gave me his own loaner for a week whilst fixing the ac blower motor. I insisted he send car to dealer and he did that too to ensure the electronic test showed car safe to drive beyond accident.Please entrust Patrick with your car. It’s in warm safe caring hands.

ru
Review №44

Was referred to MB by a shop I used to patronize when I owned a Bimmer. The recommendation was spot on as they did a thorough check of the car, though the major issue was a noisy front end [shocks]. Imal replaced both sides and the bearing race just in case it was damaged by the pothole that ruined the shock. He did some other general maintenance items that he didnt charge us for. The car had recently been painted on the passenger side and the body shop {Mile One} didnt bother to clean off the dust left from the sanding. Imal commented on how well we take of our ride [MBZ 280 SLK] and detailed the engine for us, free of charge! Now thats service. I told him when we left, that I hoped we would not be seeing him anytime soon, but hes our mechanic now. :-)

ma
Review №45

I went to the MB Automotive Services two days ago to inquire about changing oil on my Porsche. I was greeted by Imal, co-partner of the company. He was courteous and very professional in answering all my questions and giving me an estimate. Today was my appointment, I went back and Imal greeted me on time and immediately took my car and began working on it. In less than an hour the car was ready. He explained the job they had performed on my car which was beyond an oil change such as topping of air on 4 tires and adding window washing fluids. The final price was about 11% less than the original estimate. How wonderful!What more can a customer expect? I received professional advice, excellent customer service, no time wasted, and above all a great value. Thank you MB Automotive. I will go back and also bring my wifes car for any services we need.

Ra
Review №46

I truly believe unless it is a small job, even that has not proven right in some cases, one should always go to the Dealer for Euro Cars. Though later they took it to the Dealer, it took a lot of cross fire to get there.In these days of Covid 19, every car must be washed from inside out, Sanitized etc before giving it back; car was so dirty it looked like it had come out of the dumps or a trash area. It should be the norm or the rule, not an exception; I was scared to drive it home.

Kh
Review №47

Ive been taking my range rover for service here, and the entire MB team is great. They do good work at a fair price and dont nickle and dime you. Id highly recommend anyone with a land rover to come here for service.

Go
Review №48

Treats you like family

Ma
Review №49

Been going to MB auto for years. Very happy with the service. They do a good job and prices are much lower than the dealer. Highly recommend.

mi
Review №50

I consider MB Automotive services to be my mechanic. I have a 2016 Mercedes-Benz S550 and a 2010 Mercedes-Benz GLK that service with them. I like the fact that they take the time to show you replaced and broken parts as well as consult on other potential issues that I may want to address. The icing on the cake is that they can provide a loaner, which is a HUGE time saver for me.

Sa
Review №51

I had a great experience at MB Automotive. They fixed my car quickly and they were very professional. I highly recommend this shop!

Sh
Review №52

Great service. Nice Employees. Experts at what they do.

ka
Review №53

Peace of mind to take my car .Excellent skill to do service , fix any minor or major issues according to certification requirements and less expensive than all Mercedes benz dealer.Thanks for all you do .

Ka
Review №54

Honest staff and they were happy to show me the parts that needed labor. They also provided me with a complimentary loaner car so that I could take care of errands while my vehicle was getting worked on. I highly recommend this shop for all repairs on German vehicles.

St
Review №55

Everyone at MB Auto is extremely knowledgeable and strive to ensure you’re satisfied. They are all very friendly and happy to explain the service plan. Again, I’m very impressed.

Le
Review №56

This place is the best. Much better than Mercedes dealer. Everyone here is freindly, you can even talk to the owners and they will explain everything thats not right with your car and offer you their insight on your cars issue. You will never feel like you are spending money on the repairs you dont need. This is the place that I will have my car serviced in the future as long as I want to keep it.

St
Review №57

Patrick and Iman took great care of my 2016 Range Rover evoque . They are honest, and really know what they’re doing. I first came here when the dealership wanted to charge me 800 for a 20k mile oil change and tune up. These guys did everything and more for less than what the dealer wanted to charge me. I later had to come back because a detailing shop didn’t put my wheel bolts back correctly. Patrick and Iman took good care of me, and these guys don’t know how to take advantage of anyone, and you feel like family. Great work, great service, fast, reliable, and exceptional pricing. Before you search further, make the right choice like I did, and let them service your car. I wish I could give 6 stars.! I highly recommend MB automotive services.

Jo
Review №58

I have a 2006 Porsche Cayenne S, and I needed to get some preventive maintenance done along with some repairs. I always go to the Porsche dealerships for my maintenance, but I usually end up paying ridiculous prices. My vehicle is 13 years old and being charged $450 for an oil change at a Porsche dealership is absolutely unacceptable. I decided to take the advice of Consumer Reports magazine to look for reliable independent shops that specialize in my type of vehicle. I found MB Automotive in my research, and they were a highly rated repair shop from various sites. I worked with Imal who took great care of me and my vehicle. I am very impressed with the customer service, quality of repairs, and price point. I had multiple items addressed - blinking headlight, battery change, oil change, back hatch not staying up anymore, eyeglass holder button, etc. I am estimating that I paid half the price of a Porsche dealership with the same quality of workmanship. I absolutely recommend MB Automotive as they are true professionals with fair pricing!

Ro
Review №59

I can honestly say that I was suspicious on all of the 5 Star reviews. But after taking my car here, if I could give 10 Stars, I would. Patrick and the lead mechanic were so detailed in what I needed to have done and what I did not need to have done to ensure my Mercedes would remain reliable for another 5 years. They inspected the car with an exacting eye and were meticulous in performing the services and repair. To top it off, they washed my engine and it looks better than the day I bought the car. The cost was considerable less expensive than the Mercedes dealers and you get a better result. It is a no brainer, check MB Automotive Services out for your next repair or service. I am so very happy I did and I have found an automotive shop that I can trust. Thank You again Patrick, see you in 5000 miles…..

Bi
Review №60

Friendly and accommodating staff! They keep me updated throughout the repair process, and are very prompt with their services. Will definitely keep servicing my car here!

Li
Review №61

We have come to MB Auto for many years for the maintenance of our Mercedes ML and E-class. They offer very high-quality and reliable services. Thanks to them, our 2000 and 2005 vehicles still run very smoothly! We would highly recommend this place!Thanks again to MB Auto for the service they provide to our vehicles!

Jo
Review №62

MB Automotive Services is the real deal. Genuinely accommodating staff and highly knowledgeable mechanics. I have taken my 05 Mini there twice - once planned and once in an emergency and received top notch service both times. They were competitive in their estimates for work and offer loaner vehicles while your car is being serviced. This past repair, I was pleasantly surprised to find they had cleaned the entire engine bay, restoring it to like-new quality. I highly recommend this shop to anyone and plan to keep bringing my car back for routine service and other maintenance.

St
Review №63

This was my first visit to MB. I brought my Porsche in for maintenance. The service was above and beyond what I would expect and I had an excellent experience. I tend to ask a lot of questions and want to know everything about my car...and the staff could not have been better to me. Big thanks to the MB team for being so accommodating! Definitely will bring my car to them from now on.

Ma
Review №64

I was educated by Imal / Amal on the work that was necessary - it was a show and tell session - very educational. Happy with the service.

py
Review №65

Excellent service and reasonable pricing. Highly recommend to anyone.

Ri
Review №66

We own two Mercedes and have had them serviced at MB Automotive for years. We have always been completely satisfied with the service and customer care that Patrick and his team provide. Patrick ensures that our car will not leave his shop until the maintenance is perfect. He takes this responsibility to his customers very seriously. It is rare to find this kind of genuine concern for customer needs. It provides real peace of mind, and we plan to continue to be loyal customers.

Te
Review №67

Started bring my cars here as I recently moved to Montgomery County. I found MB fair and honest with respect to their assessment of my vehicles. They dont encourage you to fix things that dont need fixing. Their prices are reasonable and the free rental car makes it easy to bring my car in for service. Overall I have been extemely pleased. Will recommend them to my friends.

ki
Review №68

The good people at MB Auto continue to provide good advice and stellar work. They are top line professionals and the only technicians I trust to maintain my 12yo boxster and S6 in great performance condition.

Ha
Review №69

I recently got my car serviced at this shop and their service was great and top class as always. Their level of technical professionalism and expertise is unrivaled and a class act.

Br
Review №70

I recently moved to the Washington D.C. area and was fortunate to find MB Automotive Services. They provided prompt and professional service that was competitively priced. My old mechanic couldnt fix a particular issue, but the folks at MB Automotive were able to diagnose and repair the problem. This is my new mechanic.

Je
Review №71

Repaired my radio issue in one day and is operating nominally now.Thanks Again to all the staff.

To
Review №72

My 2012 cls550 was having starting issues associated with a CEL recently. I normally perform my own repairs, however when I narrowed down the issue to engine timing, I knew that this was something I was not capable of repairing myself. I did some research to find an honest and reputable repair shop specializing in MBs and thats when I found MB Automotive Services. MB Automotive Services confirmed my suspicion and walked me through the repair. It was a multi-day, complicated repair, but in the end my car was returned to me better than the day I got it. If I need addition repairs on my vehicle, I know where to take it. Thanks.

Ja
Review №73

Excellent service

La
Review №74

I have been servicing my 2007 S550 Mercedes Benz at MB Automotive Services since 2008. It is no gain saying that their mechanics are very experienced, which means that there is no on the job training as you may find at some dealerships in the area. Their quality services have saved me time and money. The staff are very friendly and courteous, and the waiting area is always clean.This is also one of very few repair shops, outside of auto dealerships, that I have used that offer loaner cars for convenience.

Di
Review №75

Highly recommend! Great services with quick turnaround and way cheaper than dealership prices. Best part is that it is evident that they truly care about their clients.

ka
Review №76

I own two Mercedes and have had them serviced at MB Automotive for a coupled of years. I am very very happy with the service and customer care that Patrick and his team provide. Patrick ensures that our car will not leave his shop until the maintenance is perfect. Definitely a must go ! I will recommend it to my friends...

Bi
Review №77

I have used MB Automotive Services for 2 Mercedes, 1999 and 2002. MB has maintained my cars without a hitch for this long period. They have also done body work, collision and rust. From the most minor job to the most major they have provided exceptional service. Mechanics have uncanny ability to diagnosis a problem without hesitation. Always an amazing job. They have replaced tires, batteries, wiper blades. Staff is like family to me.

Or
Review №78

Very friendly and knowledgeable. Car was like new when I picked it up. Will definitely be back!

Je
Review №79

Great place to get your car fixed. Not only do they do excellent work, but they keep you updated throughout the process to ensure that you are aware of what is going on and your options (which include looking for cheaper or better alternatives to the ones the dealer would use).Highly recommend to anyone.

St
Review №80

Ive been very impressed and incredibly satisfied with the service I have received from MB Automotive Services. I feel like Patrick and his team treat my 2004 X3 BMW as if it were their own. They have been very honest, prompt, and provide exceptional service. I believe they recommend the best parts needed, not the ones with the best mark-up. In addition, if I need to leave the car overnight, they always have a loaner. After getting taken advantage of from the DEALER for lousy repairs, MB Automotive is a welcome change. Thanks.

Ja
Review №81

I have been going to MB Automotive for the past 4 years and would highly recommend them! They are trustworthy and work hard to get the best deal on parts, etc. for their customers. The mechanics speak to customers directly and they even go so far as to show me the parts being replaced and explain whats wrong. A friend recommended them to me and Im happy to pass along my recommendation to others.

Jo
Review №82

Going to have a car fixed is a hassle and finding a good mechanic. I have to say, I enjoy taking my car to MB Automotive Service. Not only are they nice but if you call ahead, they do not forget you..... My second visit to their business and I feel they have done a great job both times, going above and beyond in my opinion.

Ca
Review №83

The thing i like most about MB automotive is that they are honest folks. That is why, from DC I drive all the way to White Flint and have my dear Mini Cooper serviced there. My mind is at peace that my car is serviced properly and in better condition when I drive away. As a lady driver, Im always cautious about repair shops who take advantage of my naivete, and charge $$$$. Having been victim to one shop in Alexandria, I changed shops and found MB Automotive, who explained the problem clearly, and fixed it at a lower cost. Nice and honest guys. Highly recommend. Would give them business again.

Ge
Review №84

Very professional I would recommend MB highly

Ad
Review №85

Extremely honest and reliable repair shop. Patrick goes out of his way to make sure you are satisfied. MB also provides a free rental car which is a great benefit. In addition the staff are all very friendly. I will continue to have my car serviced here.

Br
Review №86

Great service! Both Patrick and Imel are very professional and knowledgeable. All my questions were answered and I was given a written estimate of exactly what work needed to be done along with the price. After doing my research I found their prices to be fair and very competitive. Plus they gave me a free loaner car to use while they worked on my car! Im very pleased with MB Automotive. I will be a loyal customer for as long as I own my BMW.

Mi
Review №87

Took my 13 BMW X.5 35d to them for brakes, slight whine coming from the front (turned out to be the idler pulley) and oil and transmission fluid change. The mechanic I spoke to was very friendly and very knowledgeable. I felt the price I was charged was reasonable. I recommend the shop to my friends and will be taking my car there for future service.

zu
Review №88

When you go to a mechanic, you hope that it is managed with honesty, that they know what they are doing, and that their work is meticulous. Imal and Patrick run a business that, to my great relief and delight, meets all three criteria. They also listen to what you want and are able to look for used parts if you prefer not to pay for original equipment. When I decided I could no longer afford mt German cars dealership, I found MB Automotive Services through a good friend. I know get the same or better quality service and less than half the cost. I highly recommend them.

Da
Review №89

Just picked up my Audi Q7 from MB Automotive yesterday. It was in for major interior water damage. Now the vehicle is like brand new again!Patrick and his crew did a fantastic job, as always. Not just with the repair work, but also working with Insurance company to get the work approved quickly.I will be back to MB in the future, and recommend their great service to others.

Sa
Review №90

Great experience with MB Automotive! Just moved to the area and needed a reputable place to take my Mercedes Benz SLK for service and repairs. After much research found MB Automotive Services which was close to where I work. Not only did they repair my car in a timely manner the best part that sold me on MB was that they had a loaner car for me to use while they worked on my car. I live in Virginia and was not sure what I was going to do getting back and forth to work in Maryland. MB thinks of everything! Patrick and his staff provided great customer service and I will be back! Thanks MB Automotive Services!

Er
Review №91

MB Automotive is the best repair shop you will find. I started bringing my 2000 E39 to Patrick and Iman three years ago after I became unhappy with the local BMW dealers work. MB brought the performance back to what it was when I first drove it off the dealers lot. It was amazing!MB thoroughly inspects the car during each maintenance routine and will walk you through (and visually show you) any issues. They use only the best parts, perform their services at a very fair price, and stand behind everything they do with the best warranty available.I recently had them swap out my stock sound system that had gone bad with a new Pioneer system. They took their time and the results were perfect.They are the only automotive shop I recommend.

De
Review №92

Everything about MB Automotive Services was fabulous. The owner, Patrick, saw me right away and lent me a car, which is a major bonus. My BMW needed a lot of work, both inside and out, and Patrick specifically explained to me each issue and how much it would cost and gave me comparative prices. He also brought in specialists for several of the things that needed done. My car drives and looks fabulous. I especially appreciated the way in which I was spoken to and cared for. I would recommend them to anyone who owns a BMW.

Al
Review №93

Absolutely great place. Its wonderful to know your car mechanics on a first name basis. They know us and they know our cars. We brought in a water logged Audi TT and Patrick worked on it until it became leak proof and in better shape than when we purchased it used. This is the place to go to you care about your car and want the best service you can get.

Ja
Review №94

Excellent service. Technicians have excellent knowledge.

Al
Review №95

MB is simply the best automotive service establishment we have ever used. Patrick saved our water logged Audi TT so that it performs better than the day we bought it used. We were so confident in their ability that we brought in our Saab in anticipation of our twenty-something kids using it over Thanksgiving and again received great service. I cannot recommend them enough,

Mi
Review №96

I was very satisfied with the customer service and the service performed on my Mercedes C300. I plan to to return when necessary as well as recommendto friends.

Ge
Review №97

OK, They are EXCELLENT Mechanics and VERY HONEST!! That says it all! They deliver more value than what you are being charged!!Most important of all is THEY DO NOT RIP YOU OFF!!!!!!!!! I have no incentive to make these comments now since they fixed up EVERYTHING that was wrong from previous repairs and more staff, that I had paid for to other Mechanics, but never got done.My commuter car can last now for many more years. (BMW 318 , 1995 MODEL).I have been ROYALLY RIPPED OFF by at least 12 other auto shops in the area including dealerships.....so I would like to thank the MB TEAM very much for their Excellent Workmanship and Honesty and when the Warranty on my BENZ expires I will deal with them. For now they will be monitoring the BMW , and maybe my neighbors AUDI SUV. I will post more another time ...since its getting late now for dinner. PATRICK and ANAAN and the rest.Thank you very much!! see you soon for oil change for now.

Fa
Review №98

The high reviews for MB Automotive really speak for themselves, this group is really spectacular. They are competent and have great customer service! Would highly recommend.

Ge
Review №99

To sum it all up in one word is impossible. MB Automotive Services in Rockville, MD is the ABSOLUTE best service center to take your BMW for servicing, repair work, and/or preventive maintenance. Patrick and the Gang are very courteous, they explain the issue(s) to my understanding, and they are efficient. My car is always completed when they say it will be ready and my car is never just sitting around. If I could give more stars, I would. They have been servicing my vehicle for the past 5 years and I will continue to go there. Try them, you will like them and you will not be disappointed.

al
Review №100

I broke the drivers side mirror unit on my 2017 X1 BMW. MB took care of my problem quickly, expertly, and at a savings of over 60% compared to what the dealer would have charged. Fantastic service. Ill be a returning customer.

Information
11 Photos
100 Comments
4.8 Rating
  • Address:11874 Coakley Cir, Rockville, MD 20852, United States
  • Site:http://www.mbautoinc.com/
  • Phone:+1 301-881-8990
Categories
  • Auto body shop
  • Auto repair shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations