user
Big Lots
2911 Hershberger Rd NW, Roanoke, VA 24017, United States
Appearance
Big Lots
Comments
Ch
Review №1

Best price for quality. Friendly and helpful employees who made it easy and quick for me to find what I needed and get checked out. Cant wait to go back and find more ways to improve our house.

He
Review №2

Love big lots! You can definitely save. However you have to watch…some things are actually cheaper full price elsewhere, so definitely pay attention!

Sa
Review №3

This is a good place to shop also when money looking funny ..

Sa
Review №4

Store looked well stocked, & very clean. Nice employees as well

Ji
Review №5

Always an awesome place to find just about everything you could possibly need... just not bread! With all stored stores transforming into Stores of the Future, they are getting more and more fantastic things in with each truck that comes! The Broyhill furniture is amazing!!

B
Review №6

Rarely has products advertised on sale in emails. Salem store is better.Big Lots sends out too many emails.

Sh
Review №7

A sweet lady waited on me in the furniture dept. She was so kind to me. That is what make customers come back.

Cy
Review №8

Its been a while since Ive been in this store. The remodel looks wonderful and the store is very clean. I ordered a table online and picked up in store. Josh was very helpful during the whole transaction. Will definitely be back.

Ma
Review №9

Had not been in the store since last year..clean but prices as high as the grocery store and some were higher...not the big lots I use to enjoy

Mi
Review №10

Was looking for a larger above ground pool as our previous one had worn out. Not many available around town come to find out. I called the store on Hershberger and a delightful young lady named Maddie answered phone on 3rd ring, she said that she thought they had them - but went to verify. Came back to phone very shortly and said they had 2 in stock. Told her I would be there in 5 minutes. When I got there she pointed me to where they were - an older gentleman met me and went to they back and loaded it on a cart and he and the manager helped me load it in my van. Both were super nice and helpful. I am sorry I did not get their names. In todays world I was totally impressed by their quick, kind, and helpful service.

Ja
Review №11

Found a nice desk for the kiddos to do homework and play a game or two.

Je
Review №12

Excellent customer service. Mindy the store manager is super great. She always has a smile on her face, even if its a bad situation. Store is always clean above and beyond ❤

Da
Review №13

They have some pretty things in there.But some things are priced way too high.

Ka
Review №14

You can always find a good buy here!!

Pe
Review №15

Soon to close I bet not alot of merchandise

Ge
Review №16

Use to have good deals but no more😑

St
Review №17

They were busy in the furniture department today! Zac did a very good job of communicating that there were others in front of us and that he would be right with us. Also very happy with the console that we purchased.

ma
Review №18

Great place to find some unusual food items. Canned grape leaves are awesome.

ro
Review №19

Big selection . People were very helpful

Ma
Review №20

Great deals I also had great customer service very friendly atmosphere.Love the new store changes.keep up the good work.

Ms
Review №21

Great deals. The employees at the reg. Could be a bit more friendlier

Me
Review №22

Went and got a table for my daughter the services are always the best they are truly the best Big Lots by far...Great job you guys and thank you for your services

Ja
Review №23

Once you make that right on main street to deliver to big lots go to 2nd entrance and back into the 1st dock on left. Semi truck drivers 💯💯🥴

Ta
Review №24

Didnt really have much there

al
Review №25

I have a discount card, but I wasnt given my discount. Disappointing especially when I spent $93.16

De
Review №26

Inexpensive furniture. Love the bookcases

Sh
Review №27

The store was very clean and well organized. Theres a large variety of items to choose from. The store is well labeled allowing for shoppers to get in and out quickly. The store is also arranged to allow for a peaceful, pleasant shopping experience. Theres endless items to choose from. Everything is reasonably priced.

Ci
Review №28

Nice place to browse, reasonable prices, large variety of items from slippers to dog food to people food to furniture.

Ri
Review №29

Its okay... if people would do their job and help people it would lot better

sv
Review №30

Wonderful store! I was greeted when I walked through the door! Good morning, welcome to Big Lots!. Very nice!The store was spotlessly clean, and well stocked with brand name merchandise at great prices. All I needed was a notebook, which I easily found, but I left with a big bag full of bargains!Wonderful shopping experience! Very, very pleased! I will definitely return, and tell all of my friends!

Ga
Review №31

I shop at this store all the time but today was the first time I went into the bathroom... It was horrible! 😳. Very surprised because the store itself is kept up in front.

Ro
Review №32

Great service at checkout. Friendly, helpful and very upbeat for the end of the night. Were were in there 1/2 hr before closing. Always have good deals with the 20% off entire purchase sales.

Gr
Review №33

Nice clean store👍👍

Ja
Review №34

Wonderful shopping experience, only thing I would recommend is delivery service for the furniture department

An
Review №35

Very friendly, curb side service. They had everything i needed and more. Furniture for everyone.

La
Review №36

One of the nicer Big Lots youll find. Very clean and a very larger furniture section.

Wi
Review №37

Staff was curtious and helpful. Prices very reasonable. I liked the clean and shoppable store.

lo
Review №38

Every since my first visit cause I never been before it was a bad experience. They automatically follow you around as if you are a known thief. All I am doing is checking out the store to see what they even had in the store cause I know nothing about it. They followed me and my kids around as stalkers and one lady yelled at my kid for just touching something cause he wanted me to purchase it and I wasnt for sure if I even wanted to purchase anything cause I am a bargain shopper. They keep doing it every time we come into the store and yet I havent ever stolen anything and they cant prove I have from all the stalking. Every time I come in I always purchase items and they still continue stalking me I am about ready to say something soon about it but I guess I will do this first. But they are horrible people but I will always continue being a bargain shopper and this is the only store I ever been to that has ever in my life stalked me. I have come in with strollers and they just follow me from a regular stroller to à bike stroller. I have really young kids and I need to shop and I am shopping without any help and I definitely will not ask them since they been this way toward us. The worst store ever. Burlington never does that to me and I always feel comfortable shopping with them. You dont have to do anything or give them reasons to stalk you and they will do it. Horrible store employees

Ra
Review №39

I always can find something in Big Lots. Especially for my home.

Br
Review №40

A decent variety of thing from furniture to food. Friendly and helpful workers. A comfortable selection of couches, beds and chairs decently priced. No self checkouts and they do have public restrooms.

Wa
Review №41

Great store if you want bang for your buck and it has a tasteful selection. Love the prices on the funiture and food items you cannot beat them!

Ed
Review №42

If you are a traveler you DO NOT want to stay here. Its locals only. The rooms aint terrible actually if your comparing them to a sewage pit cesspool cardboard box house in a swamp

Co
Review №43

Like this store

Je
Review №44

Good place to shop

Je
Review №45

Big lots used to be the place to go to for great deals and a pretty good selection. Not sure what happened but now you can get a lot of things they sell cheaper at Kroger or Walmart!

Ma
Review №46

Cheaper for cleaning solution

Je
Review №47

Staff was friendly and helpful. But seemed like it was vacant of people and merchandise.

Py
Review №48

Just great place of service and people.On Hershberger Rd Roanoke va

Wa
Review №49

Good selection, reasonable prices. I went to purchase 2 table lamps... FYI They do not sell any type of lamps at all. Surprised me, considering everything else they carry as far as home goods.

Yo
Review №50

Love this store. Plenty of household items and inexpensive , yet quality decor. I always call it the treasure box store. If theres anything household wise you are looking for, but do not want to spend a ton, Big Lots is definitely the move.

Hy
Review №51

Fun workers

Li
Review №52

Sales staff not very friendly.

Be
Review №53

Very nice Big Lots that I have been in. I was greeted that made me feel welcome. Always go there for holiday decorations and snacks.

Je
Review №54

Love it! great prices and the employees are wounderful always welcomes you and says hope to see yall again

Sh
Review №55

Pricing vitiams and other items

Ni
Review №56

Clean store. Very friendly staff. Good deals. Parking easy. Very relaxed

Mi
Review №57

I have been in 3 Big Lots 2 in Mobile 1 in Pascagoula they are the best employees I have ever come across. Good Job! #5starinmybook!

Br
Review №58

Not enough employees no help

Bo
Review №59

I shop frequently here and love the prices especially the furniture. I have furnished my entire apartment... Living room, dining room, and my master bedroom

Ja
Review №60

Very hot in the store! My hubby bought a candy bar and when he opened it, it was melting. Need to work on the ac

Sh
Review №61

Store is quite large and there Id a huge assortment of things. The store seems overcrowded with items blocking you from entering your cart at certain points of the store. Always had friendly service here and can always find something. Will go back.

Ma
Review №62

Used drive thru short wait time food hot

Ca
Review №63

I have to travel almost a hundred miles to shop at a Big Lots and relish the opportunity. However, this had to have been my worst visit ever to any Big Lots. I used the sales flyer and posted specials to shop well over $100 of great buys. I was dismayed at the checkout counter because only 1 cashier was serving 4 customers. In order to assist the wait time of customers behind me I bagged my purchases. That was a huge mistake because when I returned home I found the sales slip had overcharged me almost $20 more than the advertised specials on my flyer that I brought home. Buyer beware.

So
Review №64

The location in Vinton is clean and neat. Well merchandised and easy to shop. The staff is friendly and always helpful!

Ma
Review №65

Great place service and all is great!

Ga
Review №66

Big Lots is a salvage liquidation and import dump but the prices are low if you are a savvy shopper!!

Kr
Review №67

Great prices and deals

Th
Review №68

Great place to find a bargain. Also have nice furniture!!

Sh
Review №69

Great prices and well stocked with need items!!

Je
Review №70

They have a wonderful selection of Christmas decorations which we love!!

Ro
Review №71

Love big lots..they are the new kmart...good prices and various levels of quality goods..

Ka
Review №72

I was in and out in a matter of minutes. The store is organised making it very easy to choose your selection and leave.

Th
Review №73

Terrible. Dirty. Messy. Lazy disgruntled employees. And the prices werent any better than you can find at a decent store. I will not be back.

Ba
Review №74

Usually a very pleasant shopping experience ❤️

Ra
Review №75

This is one of those stores that is fun to walk as you never know what youll get. This store seems pretty well cared for and the staff is pretty darn friendly.

Je
Review №76

Great prices and selections of myriads of products. I like the environment. Shalom.

Ch
Review №77

Staff is always super sweet and helpful if you have questions.

Ki
Review №78

Cleaner than most other Big Lots stores. The employees are also very nice and helpful.

Tr
Review №79

The store was clean and well organised, which are 2 of the most important aspects I look for in a store. The prices seem to go up higher and higher everytime I visit a Big Lots store. Its not Walmart for crying out loud, its a discount closeout store. Knock down those prices! I found spices for $1 each. That was a good deal.

St
Review №80

The Christmas section is very elaborate looking but very sparse in items with a lot of repeating items in multiple areas to look full.

He
Review №81

Found some excellent buys on furniture here!Nice selection of seasonal items & housewares.

Yv
Review №82

Was approved for financing and i got lots of nice things for my home

Jo
Review №83

Had what we wanted at reasonable prices

To
Review №84

Excellent service, and the cashier was very knowledgeable.

An
Review №85

Nice mix of items. Great prices. And furniture section that is affordable.

A
Review №86

Good stuff alot of us dont know that this is the place to go for healthy snacks at an affordable price.

Ma
Review №87

Big lots always has good dealsGot some headphones and a pair of gloves that I can wear while activating my devices

C
Review №88

Love.to catch sodas for less than a buck....finding some items are more than Walmart....seems like the low prices have risen recently.....

Lo
Review №89

Found exactly what I needed,,great prices

La
Review №90

Always a pleasure shopping at Big Lots. My only problem is not spending too much!

Ni
Review №91

I stopped into this Big Lots because I needed to buy Christmas Lights in early August. After calling several places on the phone, this Big Lots responded that they did in fact sell Christmas lights at the time. The store itself was very large with a great variety of items (including furniture) but perhaps a little disorganized. I wouldnt do all of my general shopping here, but I would definitely go back.

He
Review №92

Lotsa neat stuff. Stock up, next visit it may not be there. Stock continually changes.

Ka
Review №93

Horrible

Jr
Review №94

They all ways got good dills

Au
Review №95

Staff is SO NICE. Great selection of product usually, kind of hit or miss but thats just how Big Lots works.

Da
Review №96

Grab some snacks great sale

Da
Review №97

They have pretty good deals on most items.

je
Review №98

So much to choose from a fairly good quality merchandise and the staff so very helpful and friendly

T
Review №99

Selection is okay. Never staffed properly. Expect a wait for checkout with one cashier most of the time.

Jo
Review №100

Customer service was good but the chair I wanted to buy had a rip in it.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2911 Hershberger Rd NW, Roanoke, VA 24017, United States
  • Site:https://local.biglots.com/va/roanoke/1715?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 540-265-9394
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations