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Shatter Cell Phone Repair Roanoke
4802 Valley View Blvd NW, Roanoke, VA 24012, United States
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Shatter Cell Phone Repair Roanoke
Comments
Fr
Review №1

The best place to get your phone repair :)

Ju
Review №2

Very professional and good taking care of your phones.

KR
Review №3

Replaced the battery in my iPhone 7 Plus. Asked them to check the speakers for the ear piece, and the one on the bottom. The ear piece speaker you could hardly hear anything, and the bottom speaker was not that loud. He checked them, and cleaned both of them. They sound like new, and he did not charge me to do this. Great service, great price. Thank you.

Sh
Review №4

Great place to get your phone fixed and amazing. Prices for used phones && to fix your phone. 10/10 would recommend. Amazing customer service

Jo
Review №5

They done a great job at a good price

Ci
Review №6

I dropped my S10 and cracked the digitizer....oh no! Thought I would try replacing it so I ordered one of the internet. I missed my phone so much I didnt want to hate myself if I messed up and had to reorder the part which wasnt cheap. The nice guy at this phone repair booth fixed me rt up in about 30 minutes or less! I called ahead because I was price checking and reading reviews (thanks Google!) before I went. So the price was worth it to let someone else with experience take the worry away. I would definitely return for any other cell tech needs.

Jo
Review №7

The experience was great and very good service and quality

Vi
Review №8

Very good quality screen and quick service. My phone was fixed in 15 minutes with the lowest price in town, and didn’t sacrifice quality at all. They went above and beyond with their service. Will recommend to everyone

Ki
Review №9

Best phone place you can ever get a case and your phone fixed ! The prices are great

Ad
Review №10

My screen started glitching after a couple months. They have a 30 day warranty. It randomly goes to a white screen and i cant use it for a while. It also sometimes starts blinking and moving around. My face id also no longer works, something that is apparently common if you dont get your screen replaced by apple. Dont waste your money. They “repaired” my iphone x screen after i shattered it

Di
Review №11

Went to this location because it had such great reviews to get screen fixes. When I got my screen fixed the screen work perfectly fine it looked brand new it looked great it was working great I also bought a screen protector which they installed for me mind you they installed it incorrectly all four corners of the screen protector were lifted and they were not flush against the screen. Only a couple weeks later my phone slid off my desk not even a 2 foot drop and the screen itself cracked again in the exact same place but the screen protector was intact. I called about a warranty and the warranty only covers defective screens that aren’t cracked. I BOUGHT A SCREEN PROTECTOR THAT WAS INSTALLED INCORRECTLY SO HOW IS THAT A “WARRANTY”!?!?

Ja
Review №12

This place is awesome they did a awesome job on a phone that I thought couldn’t be fixed cheaper than anywhere and didn’t take much time at all! Highly recommended! Plus while you get your phone fixed you can shop

Sh
Review №13

Great place !! Always come here to get my phone fixed! Great prices , amazing staff!

Sk
Review №14

They did it good In 10 min really cheap did a really good job thanks

de
Review №15

They Are Awesome 👏 They Helped Me Out And They Are Cool People Everytime My Phone Breaks Or If I need A New Case I Will Always Come To Them Thanks Guys

Ma
Review №16

Yay it’s the best place to go to get great quality and service thank you very much

Ry
Review №17

Cheapest fix around and I don’t mean that as the parts were cheap he fixed my iPhone for 130$ where everywhere else was close to 200$ had it done in 15 mins ! Nice guy even cleaned the speaker to help me out ! I’ll

Jo
Review №18

Cool people. great service. great price. Had my phone screen fixed here twice

ta
Review №19

They do Good work I recommend coming here and checking them out🤘🏾🔥

Ka
Review №20

Quick, looks great, affordable!

Di
Review №21

I went in for a quick screen replacement and felt very welcomed at shatter! Jake answered all my questions and offered a solution to all of my concerns. I got my phone fixed within 15 minutes, and haven’t had a single problem! Thank you guys for taking good care of my phone, I will definitely be back in the future!

An
Review №22

Great guy

Ki
Review №23

Great place to buy a case & get your phone repair. 10/10 would recommend.

Da
Review №24

Very kind people and very helpful I would recommend everyone to come

Mi
Review №25

I had great customer service. Highly recommend if you need your phone fixed.

Ge
Review №26

My friend took me there and it’s was a very very nice place to visit and the workers very polite and helpful!

Ci
Review №27

Thanks this is my seven time to get my phone fixed always happy after I leave here thanks shatter proof

Bu
Review №28

Very Fast and affordable! Awesome customer service!! Will definitely return for future repairs!

rx
Review №29

Denis was very nice to me. I got my screen fixed for a cheap price!

DO
Review №30

Denis is a great person. I got my phone fixed very quickly and cheap.

So
Review №31

They are very helpful and very kind too and they they have the lowest prices with good cases and very good with fixing ur iPhone, Samsung. iPads very recommend

Qu
Review №32

I had good service when I came to Shattered Phone Repair TesFaye was quick and very reasonable

Ca
Review №33

Fixed my phone fast and it was great! Good people and good deals

Wi
Review №34

I had 2 screens replaced at a great price. However, the screens were not of good quality at all. The touch was not good nor was the colors of the screen.They broke the proximity censor on one of the phones. They told me I could bring it in and they would fix it. They put an aftermarket sensor in it and it seemed to work. Then realized it was no where near as sensitive as the OEM. If you made a phone call, you would constantly hit buttons with your face. I called them and they told me to bring it back again. When I got there they put another in. No change. They said it was the best they could do. He actually said it was almost as good as it was before so it should be fine. Then got mad at me because I was not happy that they broke my phone and said it was good enough. He even threatened not to fix my phone at all because I was making him angry because I cannot agree to an almost fixed phone.I’m not saying they were totally “bad”, because they were very quick to break and fix my phone.He finally found a used one and put it in mine to fix it.Just go to Batteries plus and pay $5 more for a much better product and better customer service.The warranty is 6 months with Batteries Plus and only 30 days with Shatter.

Br
Review №35

It was fast and great quality work definitely recommend to other people and will be back!

Ka
Review №36

Great customer service, best price for phone repair, and very great cases

Ja
Review №37

Great Service and great price. Helped me out with all my issues with my phone! Way better than the guys downstairs who try to rip you off!

An
Review №38

These fine gentlemen hooked me up and made my time feel very valuable

De
Review №39

A very good place to get your phone fixed there really nice

Qu
Review №40

Really good customer service and 10 bucks for a screen protector

Ha
Review №41

Great service. The guys at Shattered were patient, helpful, and fixed my phone at a very affordable price!

Ma
Review №42

Best phone care I ever received

No
Review №43

Super friendly. Fast repair. Fair prices. What else can you ask for would definitely recommend to a friend

Ro
Review №44

Fast quality service for a good price

Me
Review №45

Best place ever! Recommend

Ju
Review №46

I had a broken iPhone screen that needed repair. Typically i see the guys on the bottom floor of the food court but their prices had gone up. So I gave gave shatter a chance. They fixed my phone in less than 15 min and the price was great! Shatter is my new cell phone repair company for sure! Thank you Shatter repair!!

Ch
Review №47

Fixed my phone easily and quick! He was very helpful and extremely professional! Would definitely recommend for quick fixes!

Me
Review №48

This place is great. Need your phone fixed come here 😍😍

Ky
Review №49

Nice cases good quality

Ja
Review №50

Theyre really cool people. And attend to u right on the spot. They rajr the exact time they say. And leace the phone like brand new. Loved the job on my iPhone 6s plus! Thanks guys!

Si
Review №51

Was a very quick stop in the mall. Got to test the screen before purchasing.

Jo
Review №52

Awesome guys! Very wallet friendly and took them 20 min to fix my 7+ screen! Recommend to everyone

Ra
Review №53

Great guy. Very knowledgeable,and saved me money.will do business with them in the future.

er
Review №54

Very friendly and good prices !

Jo
Review №55

Good service. Quick and easy!

To
Review №56

My experience was getting resolved in a semi professional way until I met the owner. I went to have my iPhone battery replaced. The sales associate only had one battery left. It was extremely bowed and very noticeable. I asked her if If was suppose to be that way. She replied with the answer “no”. She proceeded to take out my old battery. She then followed it up with “if this battery gives you any problems bring it back with the note that I give you and we’ll exchange it out for another battery when we get a shipment in on Wednesday.” As the sales associate struggled with installing the battery slightly, the battery was finally in. I went about my way. I called the next morning to let them know that the battery that they gave me was not holding a charge properly. They assured me that they would have more batteries and to come back on Wednesday. After I made the phone call to them I plugged in my earbuds to make some calls as usual. There was nothing but static. I tested two other sets of headphones. Nothing. Coincidentally my headphone port is damaged. I had never had a single issue with my headphone port until my phone was worked on. When I went back to pick up my battery I told them about the issue. The owner immediately became defensive and started telling me that I was calling him a liar. I was stating the obvious. My headphone jack worked perfectly fine before they made the repair to my phone and now it’s not. The owner then began giving me pointless scenarios such as “It’s just like a car! When you put it in the shop to be worked on sometimes other problems occur!” He then proceeded to tell me that my port was loose and was not from their doing. He said if I wanted it fixed that he would charge me X amount of dollars. After paying him $63 to install a damaged battery and take time from work to go back so that they could swap it out for a good battery. I tuned out the thought of giving him any more money. The owner was immediately on defense and immediately began to accuse me of calling him a liar because I didn’t believe that they could not have damaged my earphone jack. I explained to him that my headphone jack was working perfectly fine before the repair. He didn’t want to hear it. The sales associate was very professional. The owner handled himself poorly. I will never give this company my business again.

Pa
Review №57

Definitely come check this store fast service.

An
Review №58

Nice to costumers

Da
Review №59

Excellent, very quick and friendly...

Ka
Review №60

They are really nice an sweet. They fixed my phone in less than 5 mins. Honestly I the nicest guys ever:)

Ar
Review №61

Awesome guys! Super friendly and repaired my phone fast and the price was awesome! Recommend to everyone!

Sh
Review №62

I love this store. Good prices good deals.

So
Review №63

They have very quality cases and help you a lot, totally recommend.

Sa
Review №64

Great prices and good customer service, highly recommend!

Ro
Review №65

Good prices

Br
Review №66

The experience was great and customer service was excellent

Fr
Review №67

Fixed my broken iPhone screen within less than 30 minutes. Best place.

Em
Review №68

Fixed my phone u within 20 minutes. Good prices and good quality!

A
Review №69

The best place to fix phones👍

DJ
Review №70

They have fast service and are great with customers

Au
Review №71

They fixed my Iphone 7 plus less than $100, first time ever getting my phone fixed there. They were kind and it took less than 20 minutes to get fixed.

Mo
Review №72

I had a great experience, Fixed my phone in a timely manner, Great prices, very friendly, and superb customer service.

AL
Review №73

Fixed my phone just like new

Al
Review №74

I would definitely recommend this place. Fast and cheap.

Aa
Review №75

When they fixed my screen it also fixed the lcd problem.

Ni
Review №76

Great customer service .. Fixes your phone in a great timely manor ..

An
Review №77

Guys were really helpful, repaired my iPhone 7 within 15 minutes!

Am
Review №78

Very fast and did the job perfectly

El
Review №79

Excellent service I highly recommend

Ca
Review №80

Nice experience, nice customer service

Ju
Review №81

Quick, precise, and great customer services.

Сл
Review №82

Great quality, fast service. Highly recommended

Ja
Review №83

Very funny and nice great service

An
Review №84

Great service (Devin)

Ca
Review №85

Good experience, good attention to customer

Ja
Review №86

They do great work come check them out

Ch
Review №87

Great service!!! (Devin)

Su
Review №88

Love Thomas, fixed me up quick and good😍

ki
Review №89

I love your place

Da
Review №90

I love the service here

Jo
Review №91

Great service awesome people

Lu
Review №92

Best place to get a case

Ta
Review №93

Good service and very respectful

Mc
Review №94

Good service very respectful

Em
Review №95

Best phone cases ever

er
Review №96

Amazing service nice people

Ka
Review №97

Dude is awesome!! Talked to hime last night and he hooked me up!!! ⭐⭐⭐⭐⭐⭐⭐⭐

Ca
Review №98

Good customer service!

Ma
Review №99

Awesome!!!! Repaired my phone in like 15 minutes :)

Br
Review №100

Fast and reliable

Information
100 Photos
100 Comments
4.9 Rating
  • Address:4802 Valley View Blvd NW, Roanoke, VA 24012, United States
  • Site:http://www.shattermobile.com/
  • Phone:+1 540-556-3720
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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