Customer Service is excellent! So willing to help and provide the best service

The new cashier is so 🔥 gorgeous

Their computer system is slowwwwww as HELLL 😩

Overall rude employees. No one is at the register and employees bypass lines by having their friends ring them up while customers wait. Very rude cashier at the pharmacy and instead of finding someone to assist she went on her merry way.

This is the second year I have ordered my Christmas photos from this walgreens and it has been nothing but problems. I was even charged twice. and still have NO PHOTOS!!! Avoid this Walgreens!!!

I witnessed an upset customer who was very rude to the pharmacy cashier. Ive never been as impressed as I was with how well Mercedes handled the customers verbal attack. She was so calm and pleasant and very helpful. Mercedes is an asset to your company!🤩

I dont even know why i still deal with this pharmacy. They disappoint me everytime. Everytime i come here i always have to wait so darn long for prescription to be filled.I come to pick up a prescription for my son that was sent well over an hour and still wasnt ready. Mind you, i do not stay close by. New pharmacy me please!!!

Total incompetence! The pharmacy staff is a malfunction junction. Can’t get prescriptions filled in a timely manner. Don’t keep standard medications in stock. Understaffed. Staff is rude and sarcastic. Sometimes the line inside is 10-12 deep. Had been a loyal Walgreens customer for over 20 years. After my most recent experience there I transferred all my prescriptions elsewhere.

TERRIBLE!!!!!! Do not go here for prescriptions!DRUGCO PHARMACY IS THE BEST!!!!!I work for a Doctors office and I have never had to wait so long to call in a prescription for someone in need! I would not recommend Walgreens to anyone as far as pharmacy goes! This is not the first time I’ve had to hold for over 25 minutes to call in a prescription either! Staff as well was not friendly at all nor apologetic for the wait!

Gonna be changing to a different pharmacy. Waited in drivethru 20 minutes twice. It never moved except people backing up and leaving. I went inside. There was no one in line. Cashier was on the phone, so i waited. She finally got off the phone and told me she would be with me in a minute. I stood there still waiting while she walked away and i gave up. I need my medications for asthma. I will never go to this Walgreens ever again. They are clearly understaffed, maybe they need new management. But they need to do something! This is ridiculous and i still dont have my meds

They never answer the phone and when they finally do they hang up on you. I have been calling for hours. This is not how you run a business. What is so hard about answering a phone? It is beyond me. Beyond dissapointed on this sort of customer service and this sort of management.

I have been calling for an hour and no one will answer the phone 😠😠

Staff is rude. Walter for over an hour for pen needles then was told they were trying to get authorization when I had refills on it already. I spoke to another associate and needles were right on the counter already refilled. That same older lady is rude and and make you wait out of pettiness. Shell.

They need more help in their pharmacy .. Waited an hour for a refill that I dropped off the day before

We waited in drive thur for over 20 minutes so we went inside then had to wait 20 more minutes just to be told they didnt get refilled request i called in the night before for my sons medication. So had to wait almost 30 more minutes crazy will be switching to drug co.

My husband and I have been in line for 20 minutes and only 1 car has been waited on. They are severly understaffed. Get with it Walgreens.

Horrible pharmacy...left a prescription was told it would be an hour to fill. Came back two hours later and was informed they do not carry the medication. I was also told to tell my doctor not to write a prescription for that medication anymore. Then the pharmacist walked away and would not answer any questions. ..horrible would not go there

I finally gave up and moved all my prescriptions to CVS. Waiting 20-25 minutes in the drive thru line to get your meds is normal in the evenings and I just dont have the time to waste. Its been like this since I moved here last summer and hasnt improved. Making it to the front of the line to have them close their blinds and put a Closed 1:30-2:00 for lunch didnt really help either.

Deb and Irvine were so sweet and helpful!

Walgreens is garbage anywhere and everywhere. I had sincerely hoped that it was limited to my home state but when we visited here, the pharmacists were entirely unhelpful and after pulling away we realized they wrote on the bag that they didnt have the full prescription, and would order it later. They didnt tell us when we picked it up, and charged us the full price anyways. Drug Co, Wal-Mart and Rite aid are just as close so I suggest using those if you have to fill a prescription. Walgreens is playing with peoples lives and prescriptions. Also, that pharmacist thought we didnt see her throw her head back and sigh the second we pulled away but we did. Sorry we asked her to actually do her job.

Nice place to get makeup its organized and the lady at the makeup counter is just the best!!! She makes my day every time I go in and she is so nice and freindly always smiling!!

I honestly dont understand how they can stay open and have such rude employees. Drugco is a much better pharmacy if anyone is looking for a new one!

Tried to call in kept on hold then store hangs up. Need a refill but I guess I just need to go somewhere else.

Really bad walgreens. Horrible customer service!

Whoever is answering the phone calls at the pharmacy dept this afternoon and evening (8/14/19) hangs up right after picking up. Poor customer service. Im moving my prescriptions to CVS.

From out of town, Went to fast med urgent Care , they gave me a prescription sent it to Walgreens, they had my prescription ready in no time.

I have been waiting over an hour on hold. Said i had 1 caller ahead of me. Only there because of workers comp uses them.

Terrible customer service! They desperately need phone service training.

For a store off of 95 and to have such friendly cashiers and a clean store. Well done

Keep calling and getting hung up on! This is ridiculous!!!!

Decent 24 hour pharmacy. Friendly staff

Good hometown store and pharmacie.

Will not answer phone. No point in calling.

Worst pharmacy in Roanoke rapids. Dont believe me? Try to call. You will be on hold 20+ minutes and then they hang up on you. They desperately need help.

Horrible. Never answered my phone calls

I always get my medicine from Walgreens and this is going to be the last time worst service ever 👎👎👎👎👎👎

No one ever answers the phone.

Great Service ❤❤❤

Always busy

Excellent service.

Nice staff

I really like it, years with this pharmacy.